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- Shepherds - Hertford
Shepherds - Hertford
Opens tomorrow at 9:00am
Riverside House, 6 Mill Bridge, Hertford, SG141PY
MORE 5 Star reviews than ALL the other Hertford agents combined. Be certain to talk to Shepherds when selling your Hertford area home.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday 11:00am - 1:00pm
View all details
Accreditations
Shepherds - Hertford Reviews (72)
Have you used this agent?
90%
3%
0%
4%
3%
All (72)
Seller (35)
Buyer (19)
Landlord (1)
Tenant (2)
General (15)
K T
Great experience with Shepherds - they did a special viewing on a Sunday for us and made the buying process really straightforward. We love our new home - thank you David and team!
Buyer
30th Oct 2024 (11 weeks ago)
N Papastefanou
I would like to express my gratitude for the exceptional service I received during the purchase of my new home. Your team was consistently prompt in communication, efficiently addressing any issues that arose during the process. I was particularly impressed by your flexibility and willingness to accommodate my needs.
Your professionalism and dedication greatly eased the process of purchasing a home, and I couldn't be more satisfied with the experience.
Thank you once again for your oustanding assistance.
Buyer
29th Oct 2024 (11 weeks ago)
S cook
Cannot recommend Shepherds highly enough.
29th Oct 2024 (11 weeks ago)
L Atkins
The team at Shepherds were professional, efficient and friendly throughout the sale of our home and purchase of our new home. They dealt with all of our requests promptly and communicated excellently. Shepherds made our buying and selling experience straightforward, even whilst navigating a challenging housing market!
I would highly recommend Shepherds for the sale or purchase of your home.
Seller
28th Oct 2024 (11 weeks ago)
A Miles
Shepards was very professional and gave a lot of support and was very helpful and I was really impressed by them if anyone wants to sell a property go to Shepards it was so easy they ar marvelous
Seller
19th Oct 2024 (12 weeks ago)
C Elliott
From first visit to completion of sale we received personal attention, queries were answered quickly and when asked, advice,
which turned out for the best, was given. A very satisfied client.
Seller
12th Oct 2024 (13 weeks ago)
C Gunning
The team at Shepherds are bright, cheerful and friendly to deal with. Their photos of our house were fabulous, showing it at it's best. I'm sure that was a significant reason for the rapid sale. Their responses and updates were always helpful and prompt. I can confidently recommend their services. Many thanks to David, Peter and the team.
Seller
8th Oct 2024 (14 weeks ago)
J Baily
Very good experience, especially collaboration with my neighbour. Will definitely recommend
1st Oct 2024 (15 weeks ago)
C Colgan
Great estate agent, couldn't recommend David more highly. He was key to driving the completion of the sale, and went above and beyond to keep information flowing!
Seller
1st Oct 2024 (15 weeks ago)
I Smith
Efficient and friendly team. Recommended for any local sale.
27th Sep 2024 (16 weeks ago)
S Tucker
David and the team at Shepherds were an absolute pleasure to deal with. We used them to sell our house and they were also the agent for our new home's vendor, which made things easier in our situation.
David gave us excellent advice throughout the sales process and kept us fully updated on everything that was happening across the chain. He went above and beyond to ensure responses were provided promptly and went out of his way to get extra info, to see queries resolved, essentially making a potentially stressful process far less stressful.
It's one thing to get an agent who can successfully market and sell your house but they also have a role to play in ensuring the sale completes and that's where David and the team really excelled. Their experience and understanding made a positive difference to the process and we have absolutely no hesitation in recommending them, you'd be crazy not to use Shepherds!
Seller
19th Sep 2024 (17 weeks ago)
Adam
Best service I’ve ever received with regards to estate agents. Would highly recommend and would gladly do business with in the future.
16th Sep 2024 (17 weeks ago)
M Kelleher
Huge thanks to Shepherds for all of their help and efforts throughout the process of buying our first property. Peter was always at the end of the phone to discuss any questions we had and always understanding when there were setbacks. Shepherds were excellent at maintaining the middle ground between seller and buyer. We felt that Peter was considerate of both parties and worked for the best interests of both sides. Shepherds are a small team that worked together to support us - David ensured we made it through to exchange with as few hurdles as possible, considering the delicacy of this process. We are so grateful for the guidance we received and would highly recommend Shepherds to anyone in need. Thanks again!
Buyer
14th Sep 2024 (17 weeks ago)
R Anne
Just avoid Jodie (lettings)!! Rude and not professional but everyone else seems lovely.
Landlord
12th Sep 2024 (18 weeks ago)
P Land
Shepherds worked hard to introduce buyers and got my sale done. I was kept informed at every stage and felt they chased to get the deal done and overcome the minor obstacles that arose.
Seller
9th Sep 2024 (18 weeks ago)
N Paget
Shepherds were great when we bought our house recently - answered all my many questions and kept me regularly updated in a somewhat long and frustrating chain with lots of issues. Would highly recommend
Buyer
6th Sep 2024 (19 weeks ago)
J Jeffery
I can’t recommend David and his team at Shepherds highly enough
They dealt with a purchase for me and also recently the sale of another property
They achieved a sale very quickly and professionally dealt with the odd issue throughout the process , nothing is too much trouble
I was very happy with everything so if you’re looking for an estate agents in Hertford choose Shepherds!
Seller
31st Aug 2024 (19 weeks ago)
A Johnson
We had a very good experience selling our property through Shepherds. They kept us fully informed, they were proactive and they made the whole process as stress free as possible. Recommended.
Seller
30th Aug 2024 (20 weeks ago)
K H
Very helpful and obviously experienced. Top marks.
26th Aug 2024 (20 weeks ago)
J Macfarlane
I purchased a house through Shepherds. As a buyer I found them to be very resposnive and clear communicators. Thank you.
Buyer
26th Jul 2024 (25 weeks ago)
D Hammond
Communications throughout process were excellent. Shepherds developed a good relationship with buyer/ buyers solicitor. All my queries were dealt with in a prompt and friendly manner. It was multi agency and Shepherds had more enquiries than others agents and were successful in finding the buyer against reputable competition.
Seller
24th Jul 2024 (25 weeks ago)
D Roberts
We have moved a number of times in the past and although like most house moves they can be challenging at times we felt that the service from Shepherds estate agents was excellent
Following the first visit from David to discuss the sale of the property we asked for some time to consider as we were relocating and not fully sure if we were going to move or not .They respected this and there were no following pressure calls chasing us for a decision
When we went ahead with listing the property Sam handled the sale and within a week of the property being on the market we had many viewings and the property sold quickly
We felt that the realistic photos and good details from the agent gave an honest description of the house
Sam was excellent with keeping us up to date of every stage of the sale and helping where ever he could even down to helping with last minute contact numbers for a removal company which was much appreciated
If Sam was out of the office then Peter and Paula were just as helpful and pushed things along when needed
Very happy with the service and would highly recommend them
Seller
13th Jul 2024 (6 mo. ago)
D Wingate
Shepherds were professional, competent and personable. Their communication was truly first class during the developing sale process. They operated at all hours so we could respond quickly to the buyer's questions thus expediting the transaction. I would certainly recommend them.
Seller
11th Jun 2024 (7 mo. ago)
M Murchie
I sold my flat with Shepherds. Peter and the team were so helpful throughout the process and I was really happy with the service.
Seller
2nd Jun 2024 (7 mo. ago)
A Ainsworth
Shepherds of Hertford are a small and friendly team, and are also knowledgeable, helpful and thoroughly professional. Peter B in particular provided regular updates at every stage of our sales transaction, which helped to make the whole process considerably less stressful. I would not hesitate to give Shepherds the highest possible recommendation.
Seller
29th May 2024 (7 mo. ago)
Anonymous Homeseller
David and his team were efficient, friendly and professional.
Would recommend
Seller
28th May 2024 (7 mo. ago)
S Yashodhara
We had a very disappointing experience with a property viewing. We made an offer on a property without viewing it first. However, later, Jodie from the Lettings team failed to consult the landlord about our offer and canceled our viewing, claiming that the property had already been let without any viewings. We had high hopes on that one! Very disappointed with how they dealt with the matter!
Tenant
17th May 2024 (7 mo. ago)
C Lawrie
David and the team at Shepherds are fantastic. We have bought and sold through them twice and really value their local knowledge, friendly team and trusted advice. They made our recent sale and purchase a pleasure, I would recommend them to anyone!
Seller
14th May 2024 (8 mo. ago)
M Reed
David and his team provided a fantastic service in selling my house in Hertford, subject to the added complication that I live in Asia. The team kept me fully informed of all aspects of the process by email, WhatsApp and phone, providing a great sense of comfort that everything was being handled efficiently, effectively and promptly.
Seller
13th May 2024 (8 mo. ago)
H Green
Having recently purchased a house through Shepherds, I was truly impressed by the exceptional service provided. David and Paula, in particular, offered faultless assistance throughout the process. As the owner of Greenhill Estates, a direct competitor of Shepherds, I believe I have a solid understanding of the estate agency industry. My experience with Shepherds was characterised by nothing but excellence. I wholeheartedly recommend them and would gladly collaborate with them in the future.
Buyer
2nd May 2024 (8 mo. ago)
M Jones
We chose to sell our house with Shepherds having had an excellent experience when purchasing the property through them a few years previously. The sale was not straight forward and we are so pleased to have chosen such a professional, trustworthy and reliable estate agent. We received an honest valuation, a team who were really responsive to our needs, and excellent communication throughout the process. Nothing was too much trouble and we couldn't fault the service we received.
Seller
2nd May 2024 (8 mo. ago)
D Bauer
These guys were professional, knowledgeable, helpful and most importantly friendly. At no point were they pushy. They help us through the selling process. Highly recommend.
Seller
1st May 2024 (8 mo. ago)
F Johnson
I recently sold my house and purchased a house with Shepherds and I would highly recommend. From the valuation of our house, arranging viewing's and the time in between up until completion Shepherd's were extremely helpful and always there to answer calls/emails. I cant thank Peter enough for great communication, phone calls and updating everyone in the chain as the process took longer than expected due to un forseen situations that arose. I very rarely had to chase Shepherds as they were really on the ball and definitely made the process less stressful, Thank you
Seller
8th Apr 2024 (9 mo. ago)
P Cox
Having worked with Shepherds on the letting side for 10 years (who also gave excellent service)
I decided to sell my property. The guys on the selling side of the agency were also excellent at the task in hand and would throughly recommend them.
Seller
28th Mar 2024 (9 mo. ago)
M Penney
We bought through Shepherds and have no qualms in recommending David and the team.
David helped smooth out our path when we were facing some difficulty with our buyer and ensured that our seller was kept up to date and all in good time.
Even if David wasn’t available Sam was always on hand to help out with viewings which helped us greatly.
Buyer
21st Mar 2024 (9 mo. ago)
I london
We recently completed the sale of our property through Shepherds and were very happy from start to finish with the service we received. We dealt with Sam who was always helpful and provided great support and engagement between us and our buyers. The whole team were very easy to talk to and always someone there at the end of the phone/email to chat as needed. Everyone was extremely friendly & helpful. Thank you all!
Seller
20th Mar 2024 (9 mo. ago)
D Balchin
Shepherd's were really great and helpful during our purchase. We dealt with Sam who was really patient during issues with our sale and provided great information and engagement between us and the vendors.
Buyer
14th Mar 2024 (10 mo. ago)
J armstrong
A great experience buying our first home!
The team were great at organising all the viewings we needed and were very quick with all communication between us and the seller. No hiccups on the way to completion!
Buyer
4th Mar 2024 (10 mo. ago)
H Scott
We had a superb service from Shepherds from start to finish in the selling of our property. They have great local knowledge and experience and THE best people skills. They made a potentially stressful time smooth and easy as could be. We would highly recommend to anyone looking for a personable, professional estate agent in this area. If only we could have bought our house from them too… that would have made moving house an even better experience!
Seller
1st Mar 2024 (10 mo. ago)
L Houghton
Myself and my family found Shepherds Estate Agents in Hertford absolutely amazing. Very professional and knowledgeable and so very helpful, especially when unforeseen problems arose, not only with the sale/purchase we were in the process of but also during unforeseen health problems within the family. They were so understanding and went way above and beyond to help in every way they could to ensure everything went as smoothly as possible. They kept us up to date with everything, even to the point of David Simpson sending us emails on his day off. We can’t rate Shepherds high enough, they are above and beyond the 5 star rating available. Thank you Shepherds ???? X
Seller
24th Feb 2024 (10 mo. ago)
C mcewan
Excellent service from start to finish- just as it was the last time we moved. Last time we were selling, and this time we were buying a property through David and his team- and they were a pleasure to work with both times!
Buyer
23rd Feb 2024 (10 mo. ago)
T Bayar
From first assessment to completion, the team at Shepherds were super helpful, knowledgeable, responsive and accommodating, in particular our agent Sam Timms, who was unfailingly tactful and cheerful throughout. From connecting us with first-rate contractors to staging and showing the house, to many little 'extras' like taking meter readings after we'd moved out, and with consistently solid advice along the way, we felt that Shepherds were there for us whatever we needed. Our house is now sold, and we couldn't be happier with the service. Very highly recommended!
Seller
23rd Feb 2024 (10 mo. ago)
T Sparks
Brilliant throughout our tenancy, however acted disgracefully towards us with their final inspection. They let themselves down..
Tenant
7th Feb 2024 (11 mo. ago)
S Laban
Recently bought through Shepherds...first class service from start to finish particularly from David. Communication was excellent and David helped us navigate what materialised as a somewhat tricky purchase in respect to renegotiation and so forth. Despite predominantly representing the vendor, David did his upmost to represent our views/position and get the purchase through.
Buyer
30th Jan 2024 (11 mo. ago)
E Keen
I am really happy with the service Shepherds provided me. I received great communication throughout my house purchase and got through the process quickly. I can certainly recommend them.
Buyer
23rd Jan 2024 (11 mo. ago)
A Read
I would highly recommend Shepherds to anyone. We had excellent service from start to finish selling our house. Special mention to Peter for his superb communication throughout the whole process.
Seller
29th Dec 2023 (1 year ago)
C Wheeler
Have used Shepherds several times and would highly recommended. Some issue with ground rent charges on my leasehold sale added some complications and delays to the sale process but Sam was very helpful in keeping the buyers on board and informed with progress and helped to ensure a suitable way forward for all ultimately leading to a successful completion.
Seller
27th Dec 2023 (1 year ago)
D Dyment
Shepherds deserves its decades of success in Hertford. Proactive. Informative. Efficient. The Team is a pleasure to engage with. The Firm has my thanks.
15th Sep 2023 (1 year ago)
A Ritchie
We received a fantastic service from start to finish. Shepherds were very accommodating in finding us suitable times to arrange our first viewing, they responded very promptly when placing our offer, and the communication from Peter in particular once our offer had been accepted was first class - this kept us up to date on the purchase status when things started to slow a little. Would definitely recommend.
Buyer
15th Sep 2023 (1 year ago)
A roberts
Always great service, very friendly and professional, would highly recommend
14th Sep 2023 (1 year ago)
Anonymous Homeseller
very few viewings in 7 months and little feedback
Seller
9th Sep 2023 (1 year ago)
J Luke
David and team made the whole fraught process of home-buying a lot easier by dealing efficiently and quickly with any issues that arose.
Buyer
9th Sep 2023 (1 year ago)
K Lynch
We wouldn’t hesitate to recommend Shepherds! They were excellent throughout the process of selling our house: very friendly, professional and attentive. Their communication was great, providing updates throughout. The whole team were great but a special mention to Peter who was absolutely brilliant. Thank you!
Seller
6th Sep 2023 (1 year ago)
J Wood
Thoroughly recommend Shepherds, they were a pleasure to deal with throughout the whole process. The communication was the best we've ever experienced with estate agents and they remained trustworthy and honest throughout. A special mention for Peter who facilitated our purchase.
Buyer
30th Aug 2023 (1 year ago)
L Cameron
Thanks to David, Sam and the team for their efforts in the purchase of a Hertford property this August. Communication was always transparent and prompt which gave us comfort during the process.
Buyer
26th Aug 2023 (1 year ago)
C M
The best agents in Hertford without question. Steve and Jodie are a brilliant team, always fair and happy to help promptly with everything from viewings to renewals. Would highly recommend!
25th Aug 2023 (1 year ago)
J Evett
What can I say but absolutely fantastic, a truly wonderful and professional service especially from Peter and Sam and I strongly recommend them to anyone, you absolutely will not be disappointed with their service.
24th Aug 2023 (1 year ago)
T Joselin
I used Shepherds recently to sell. I was very happy with the way the initial sale was arranged with an open day to attract interest, then managing the offers to keep interested buyers improving their offers towards the asking price. Very smooth process from start to finish. Would recommend.
Seller
24th Aug 2023 (1 year ago)
S Howard
Fantastic, professional service from start to finish. Beautiful photographs, excellent communication throughout, very personable advisors, reasonable fees.
23rd Aug 2023 (1 year ago)
G Mann
We had a great moving experience with Shepherds. From their initial advice, Peter's amazing photos, to Sam, Peter and David keeping us constantly updated throughout the process. Being professional and proactive really impressed us and our lawyer, who even commented about how accessible and engaged they had been. Thank you all at Shepherds.
21st Aug 2023 (1 year ago)
P Jones
Great service with integrity and effectiveness.
Supported our difficult sale through a 5 month long process with sustained effort and initiative. You will be in safe hands if you sell your property through Shepherds of Hertford.
Seller
19th Aug 2023 (1 year ago)
Gary
Thank you shepherds for your great and personal service. Hope to use you again soon.
4th Aug 2023 (1 year ago)
H Wood
Myself and my husband couldn't recommend Shepherds of Hertford enough. We had such a smooth purchase with them and they were always there to help us whenever we needed anything. Peter went above and beyond to ensure we had the speediest purchase possible and we're extremely grateful. Thank you so much, we'll be sure to be back if we ever sell!
Buyer
7th Jul 2023 (1 year ago)
ODE
Recently used shepherds for the sale of my house. David and the team where fantastic throughout - I can't recommend them enough.
Seller
18th Jun 2023 (1 year ago)
J H
The team at Shepherds have acted for us on 4/5 occasions, and we would not use anyone else. Their pricing is spot on, the marketing is top notch and most importantly they get the job done.
I look forward to them helping us out again in the future.
6th Jun 2023 (1 year ago)
D Upton
Brilliant business to deal with!
2nd Jun 2023 (1 year ago)
Q Hoang
Great service thanks very much to David and the team, who were very accommodating, during a very competitive period of buying (November 2022).
Buyer
15th Feb 2023 (1 year ago)
M Keay
I can not recommend them highly enough.
Shepherds have been faultless throughout what was a difficult sale. All the staff I dealt with were professional and friendly and knew my case; rather than having to be reminded/bought up to speed each time I contacted them. Whether by phone or email they were always prompt. Excellent communication throughout the process, chasing who needed to be chased and offering advice and contacts along the way. They happily retook photos when I cleared the garden and never grumbled about several visits to the property. They even went and checked I'd left the heating on over the cold winter. I can not recommend them highly enough. The absolutely earnt their fee on this one!
Seller
14th Feb 2023 (1 year ago)
R Evans
We’ve bought two houses through David at Shepherds in 10yrs and have found him to be a wonderful ‘broker’ with a sympathetic, but no nonsense, ear. He was able to work for the vendor but at the same time made us feel as though he was able to work with us to get things done, always assisted by responsive colleagues.
Buyer
7th Feb 2023 (1 year ago)
A Collins
Once again, an outstanding service from David and the team at Shepherds. Making the sale of a long standing family home, with all the associated emotions, a smooth process; handling it all with sensitivity and professionalism from first contact through to completion.
If you are looking for a local agent who will work with you to make the house move process as smooth and painless as possible - then give Shepherds a ring.
Seller
7th Feb 2023 (1 year ago)
Sheila
Poor leasing services ,childish behaviour over a viewing very surprised.
27th Jan 2023 (1 year ago)
Anonymous Homeseller
Extremely professional in their approach while being approachable, friendly and personable . Attention to detail while nothing is too small. I would highly recommend, I also love the dedicated person to help and see you through to completion.
Seller
31st Jul 2019 (5 years ago)
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