F Frederick
Avoid this agency at all cost.
The manager is very unprofessional.
If you find a property through them, don't take it. As nice as it might be, it won't be worth the trouble and frustration you will face due to them.... Read more
1st Apr 2024 (10 mo. ago)
R Cabrera
The agent Kelly is hands down the worst person I have ever dealt with. She is extremely rude and clearly thinks she is more important than she is. Her arrogance is unbelievable for someone who cannot even string a sentence together in an email and i also spoke with a man on the phone who clearly has below par intelligence. I was recommended to them to deal with someone called Rob. I was told he had left the business. Having read the reviews he was clearly the only decent person in the company. Avoid them at all cost.... Read more
29th Jun 2023 (1 year ago)
C Barros
Rented a property from shilan, most of the staff are nice but the owner or manager Kelly is to rude and has no customer service at all. Forgets to do things we required and has no respect. I would not recommend this agency to anyone.... Read more
Tenant
28th Feb 2023 (1 year ago)
B Mcknight
I contacted shillan property regarding a house rental , lady on the phone took my name and number and said she would contact me to let me know when viewings will be avaliable, I heard nothing back so I got my partner to ring the estate agency today to find out that viewings for the property had already taken place . Very unprofessional.... Read more
Tenant
29th May 2021 (3 years ago)
V Leger
The whole team at Shillan Property and Rob is in my view one of the most professional agents you can deal with. He works tirelessly to provide a faultless service. I highly recommend this agent. A breath of fresh air!... Read more
27th May 2021 (3 years ago)
L Greenwood
Amazing service. Friendly, efficient and always go the extra mile. Thank you... Read more
25th Oct 2020 (4 years ago)
C connor
Shillan Property, especially Rob, went above and beyond for us during our purchase. Couldn't recommend highly enough. Having previously had bad experiences with other agents. Would give 10 stars if possible... Read more
Buyer
29th Sep 2020 (4 years ago)
D McDermott
Rob and the team at Shillan are welcoming, personable, professional and always willing to help. Couldn't recommend then enough!!... Read more
24th Sep 2020 (4 years ago)
C Florinel
The worst agency ever. You will not receive any money back from your deposit. Once you move in to the house you are on your own. Don t recommend .... Read more
Tenant
18th Sep 2020 (4 years ago)
C Mills
We have had the most stress free and pleasant experience of selling 3 houses with Shillans. Rob has kept us informed every step of the way! He managed to sell our houses for a very good price in this unusual climate! Always gets straight back to you if you have any queries. A very professional and knowledgeable team so there is always someone to help if you have a query. They are willing to liaise with the solicitors and buyers to check progress. Cannot recommend highly enough!... Read more
Seller
13th Sep 2020 (4 years ago)
S Balla-Muir
I recently purchased a property through Shillan and was very impressed with the levels of service. Rob was very personable and easy to deal with and his non salesy approach was key for me in completing the sale. From start to finish Rob was at hand to help with a complicated sale. He went above and beyond to assist in completing within 3 weeks from the initial enquiries whereas most estate agents consider the sale 'job done' and leave the solicitors to do the rest. I highly, highly recommend Shillan Property.... Read more
Buyer
18th Feb 2020 (4 years ago)
L Goodrum
Great to work with, on the ball and helped to keep things moving for ur and out buyer. Would highly recommend!... Read more
Seller
17th Feb 2020 (4 years ago)
G Goodrum
We have recently just sold through Shillian property, which has been an absolute pleasure. Rob and his team have always been on the phone and have help us along a tough journey.
I dont think 5 stars is enough for the gold service they provide
Gene Goodrum... Read more
Seller
17th Feb 2020 (4 years ago)
D Crawley
We have been working with Rob for a couple of month's now and been extremely impressed with the service all round! It's always great to work with the team at Shillan and nothing ever seems to be an issue for them!
Keep up the great work Rob and team Shillan.... Read more
16th Jul 2019 (5 years ago)
N Crowley
What a refreshing experience. Rob was both attentive and patient with all of my questions, he helped guide us through the whole process, we are particularly grateful for how honest Rob was with us, never giving us unrealistic expectations, like several other agents had. Rarely am I pleasantly surprised by such fantastic service!... Read more
9th May 2019 (5 years ago)
S Matthews
Rob was able to find a buyer at FULL ASKING PRICE! Shillan took all the stress out of the moving experience. Thank you... Read more
Seller
3rd May 2019 (5 years ago)
G Eves
First class service. The team always try their best to get things done asap. Very pleased... Read more
27th Apr 2019 (5 years ago)
E Paton
Good property selection, helpful and friendly staff. Always listen to their tenant clientele and do their best to solve any issues.... Read more
Tenant
23rd Apr 2019 (5 years ago)
S Singam
Was treated rudely and arrogantly by Rob. No customer service skills. He wanted to rail road me to do things his way as opposed to listening to my questions and needs. Needs re training.... Read more
9th Apr 2019 (5 years ago)
M M17el
Very helpful kind and feint and there to answer any questions.... Read more
21st Jul 2018 (6 years ago)
S Khebbal
Excellent group of people. Been using Kelly to help me rent out my property for over ten + years. I would highly recommend this company. ... Read more
Landlord
10th May 2016 (8 years ago)
E Durzynska
Dear Carl
Thank you for all of your time and effort in seeing through the sale of our house in Smallfield. We appreciate it greatly and without your tact and commitment, doubt we wold be finally moving.
Thank you again - Charlotte & Adam... Read more
Seller
3rd May 2016 (8 years ago)
R Cordier
Dear Carl & Kelly,
Thank you for making the sale of my house so efficient with a great professional service from start to finish.
Best Wishes for the future.
Regards
Grant Dennis... Read more
Seller
22nd Apr 2016 (8 years ago)
N Harper
Thank you so much for all your help, hard work and advice throughout our move and making the process as "stress-free" as possible !
We are both extremely happy and excited to be moving into our new home. So once again, thank you for helping make it possible.
Best wishes
Rob, Amy, Lily (the dog)... Read more
Buyer
23rd Mar 2016 (8 years ago)
P Judge
Thank you for all your hard work with our house sale and purchase. It wasnt easy, but we felt we were in safe hands the whole way through the process. We will highly recommned you ! With best Wishes Brain, Helen, Anne & Isabelle... Read more
Seller
8th Mar 2016 (8 years ago)
J Bucknall
Thank you for your expertise, guidance and most importantly the unique service you provided for me, which I know would have been almost impossible to find elsewhere.
I am enormously grateful for you have done and achieved for me in the house sale.
Ruth & James... Read more
Seller
1st Mar 2016 (8 years ago)
S Lettings
Thanks very much for all you have done for us, from the beginning to the end yiou have been truely amazing. A gentleman and a professional at all times. Received from John Germa & Ian Callum Dera... Read more
17th Feb 2016 (8 years ago)
M McGough
Carl has always provided a caring, personal service when it comes to house selling. He has many times valued our house and offered advice on alterations to make the property more sellable. So we would just like to say thank you so much for all the help, your service has been exceptional over the years. From Matt & Lena... Read more
Seller
17th Feb 2016 (8 years ago)
N Smith
Recently I sold my house via Shillan property.
Carl and the team were superb in their handling of the sale, keeping me informed at every stage.
I had a requirement to move before a specific date, and Carl work very hard to line up all the parties to ensure this date was met.
The whole experience was managed expertly, and professionally.
I have no hesitation in recommending Shillan Property, and will have no hesitation is working with them again.
By far the most professional and courteous Estate Agents and Property Managers I have ever worked with. ... Read more
Seller
8th Oct 2014 (10 years ago)