E Mukagasana
Purchased my first property through Greenaway residential where I dealt directly with Ross Brown whom I found very approachable yet highly professional. Though the process was a bit lengthy than anticipated, Ross kept me in the loop until the very last day. I am a very contented first home owner and I would recommend anyone to Greenaway due to their outstanding service.... Read more
Buyer
30th Oct 2024 (15 weeks ago)
D Cullen
Fantastic experience with Greenaway!! Simon sold our house within 4 days of putting it on the market which put us in very good position to put an offer in on our next property.
After that they we’re constantly in touch with updates and offering help and advice whenever needed.
I could not recommend this company enough.
Thank you Darren and Simon for everything.... Read more
Seller
30th Oct 2024 (15 weeks ago)
K Hernández
We highly recommend Greenaway Residential Estate Agents & Letting Agents Crawley
Everybody knows how dificult could be finding a good place and the renting process in the UK, after months struguling we were bless finding Greenaway on our path and now we are happyly settle in our new home, without Ross's help, Lisa and Marie nothing would have been possible.
Very helpful team throughout the process.
Very kind and professionals
!Thanks again and forever!
Katherine and Vannessa... Read more
Tenant
30th Oct 2024 (15 weeks ago)
ricardofunnell
Greenaway were very informative and made everything super easy from start to finish, thank you Ross and the team for all your help.... Read more
23rd Sep 2024 (20 weeks ago)
N Arnold
I can not thank or recommend Greenaway Residential and their team enough. "TOP DRAW" Company.... Read more
5th Sep 2024 (23 weeks ago)
Anonymous User
If I ever rent again, I will definitely use Greenaway. Every time there was a problem, they tried their best to resolve the issue as soon as possible. They were quick to reply and very professional. I have rented from Northwood before, and that was a disaster compared to Greenaway. Thank you for a nice service during my 2 years rental.... Read more
Tenant
19th Jun 2024 (7 mo. ago)
S Todorova
Excellent customer service! As soon as I called Lisa How about a problem with the washing machine in the property we rent, she was on it. She sorted out the issue in a matter of minutes! I am so pleased with the quick service I received from Greenaway residential and especially Lisa! I highly recommend them!... Read more
Tenant
14th Jun 2024 (7 mo. ago)
G Miller
I spoke to Simon at Greenaway after a random flier which spiked my interest. He happened to mention the idea of an online auction with regard to selling our rental property, which tbh, I'd never heard of! The flat has tenant's in situ plus a very short lease, so not the easiest to sell.
However, they marketed the property, found a buyer and the sale continued seamlessly, with me having to hardly lift a finger! They even handed over the keys! I only paid for the solicitors fixed costs and that was it!
The whole process from our initial phone call, took barely 3 months and we received a very fair price.
Absolutely delighted with the service, result and entire process.
I would definitely recommend Greenaway and will look to them to market my next property
Thanks guys... Read more
Seller
6th Jun 2024 (8 mo. ago)
D Hughes
We bought, rented out and sold a property with Greenaway. The service was always excellent and Michael in particular provided outstanding service on a number of occasions. We can’t praise him enough. We have no hesitation in recommending him and Greenaway.... Read more
Seller
28th May 2024 (8 mo. ago)
M Moss
Simon Brown and his team at Greenaway Residential have just let two of my flats, they managed the full refurbishment of one flat and a partial overhaul of the other flat with great efficiency, I am well impressed. Following this they have let both flats at a great rent, after having open days on both flats. I recommend you get in touch with them if you have a flat or house you want to rent and have managed. Good luck, I'm sure you will not be disappointed.... Read more
Landlord
9th Apr 2024 (10 mo. ago)
R Kendall
Selling a house (for a family member) while living 200 miles away isn't easy, but Simon and Ross have been excellent throughout the process. They gave us contact details for gardeners and house clearance companies, held keys for tradespeople to do jobs on the house and stayed in communication with ourselves and buyers. They are extremely personable and nothing has been too much trouble. I wouldn't hesitate to recommend Greenaway to others.... Read more
Seller
28th Mar 2024 (10 mo. ago)
M A
Best estate agent I've experinced. Simon and his team really go above and beyond making things far less stressful. This is a real service (unlike other places) and i would be happy to use it again. Highly recommend, thank you!... Read more
27th Mar 2024 (10 mo. ago)
D mélanie
I would like to say that this agency it's the best agency in Crawley I've ever been. I would like to put a special comment to Kristen ; SHE IS AMAZING ! She's the best estate agent I've ever met, and I don't exaggerate. She always reply very quickly to any questions, she support you ALL THE TIME, she always make time for you if needed. And again, I don't exaggerated but she is the best estate agent, she is professional, smiling very kind with her tenant, I totally recommend her 1000%. Any questions you have, or any support you need, any issues you can have, she makes sure that her tenant are happy 100%. I've been to a lot of agency before, but so far Greenaway is the best and, I recommend anyone who want to buy or rent something, it's safe and you feel very welcome.
Thank you Kristen for your professionalism and you kindness and all the hard work you've done.
You can totally trust this agency 100% and trust her a lot.
Thank you all and merry Christmas!!... Read more
Tenant
14th Dec 2023 (1 year ago)
S Reeves
As a Conveyancing solicitor I have worked with the good the bad and the awful within the agency industry and I can honestly say that Greenaway are one of the best I have had the pleasure to work with.
They always go the extra mile for both their applicants and sellers and whenever there is an issue they are on hand to help and assist to ensure that the deal gets done.
Their communications are clear and transparent.... Read more
16th Nov 2023 (1 year ago)
N Clear
I rented my first flat with my partner with Greenaways. The moving in process was made quick and easy thanks to Ross.
Any issues we had went through Simon, Kristen and Nikki who were always helpful. They have a good network of tradesmen who would come out if there was any issues.
Thanks to you all.... Read more
Tenant
15th Nov 2023 (1 year ago)
S reeder
Having worked with Simon Brown and his team in Crawley I was impressed with their professionalism and exceptional service they provide to their vendors. If you are looking to sell your home I would highly recommend Greenaway Residential who will give you their best advice and commitment in selling your home.... Read more
Seller
7th Nov 2023 (1 year ago)
T Hardley
I have had dealings (on behalf of family members) with Greenways Residential on several occasions for lettings and on each occasion have found them to be extremely helpful, understanding, and professional. For example, they were the only agent that kept me updated recently whilst searching for a suitable flat to let for my mum. We were also very impressed with how they managed a property my mum rented through them back in 2018-2021 - So a Big ‘Thank You’ to Simon, Emma & Team – Simply Outstanding!!... Read more
Landlord
2nd Nov 2023 (1 year ago)
N Freer
Greenaway Residential have been amazing in supporting me with the purchase of my first property. The services provided by Simon was fantastic. He was always available for a call, or an email, and he really went above and beyond all the way through the process. Highly recommend!... Read more
Buyer
30th Oct 2023 (1 year ago)
C Archer
I have always used Greenaway for both selling and renting. I can’t thank Simon and his team enough for recently helping me with the renting out of my property. Simon is extremely knowledgeable about the rental market and processes surrounding becoming a landlord. His advice is thorough and nothing is ever too much trouble. He dealt with the rental of my property efficiently and professionally, taking the stress away from me. I know the team are only a phonecall away should I ever need any assistance, which is so reassuring. I appreciate all of Simon’s hard work and would not hesitate to recommend Greenaway to others.... Read more
Landlord
27th Oct 2023 (1 year ago)
S Roberts
Excellent estate agents. The best in Crawley hands down. I have always found them extremely friendly, polite and professional in all of my dealings with them. Would highly recommend.... Read more
27th Oct 2023 (1 year ago)
K Steward
I work with Greenaway on a professional level and can honestly say, they are very experienced, proactive and professional estate agents. I enjoy working with both branches and would have no hesitation in recommending them to anyone. Five stars!... Read more
27th Oct 2023 (1 year ago)
C Wright
Can highly recommend Greenaway estate agents - considerate and kind staff , nothing was too much for them . Went above and beyond to make moving into our new rental property go smoothly and that bit less stressful ! Massive thank you to all of you... Read more
Tenant
27th Oct 2023 (1 year ago)
K Lomas
As a local estate agent I find the team very approachable,professional on all levels.Both the sales team and rental team are easy to communicate with on all levels. Simon will always go above and beyond. I have never needed to approach any other estate agents.... Read more
27th Oct 2023 (1 year ago)
G Mott
Like I said in previous review
I had a very poor experience with your company I was introduced to a property by Micheal.
I could tell by his attitude towards me that was never going to be in the running for a property.
Also I waited for 2 days for a reply on acceptance or not . And when I looked online at the property again .it was let out.
I feel even though I was not in the running I should have need informed I was t accepted and it's now let.
Very disappointed.
And yes I was contacted after. Or my partner was. But that was to ask me take the review off.
Not an APOLOGY.... Read more
26th Oct 2023 (1 year ago)
J Smith
Greenaway looked after me thoughout my property sale from start to finish. Simon and his team were amazing from the get go! They kept me updated every step of the way, they sold it really swiftly as I was on a deadline for my onward purchase (for a great price) and the personable but professional service Simon and his team gave me throughout was amazing! Thank you guys but particularly to Simon for giving me my happy ever after!... Read more
Seller
21st Oct 2023 (1 year ago)
M IyyenPerumal
We would highly recommend Greenaway Residential Estate Agents & Letting Agents Crawley! .So excited to move into my first home and wouldn’t have been able to do it without all their help! Simon & and Emma are helpful throughout the process, and I would recommend the company to anyone who wants to get onto the property ladder! Very Smooth and Professional Client Service. Thank you again!... Read more
Buyer
21st Oct 2023 (1 year ago)
Martin
Simon was excellent and highly professional throughout the process of selling our maisonette. He always followed things up and communicated promptly with the buyer, the solicitors and ourselves to keep things moving forward. The photos of the property that he took were better than I had expected. Thank you very much Simon for all your help and hard work.... Read more
Seller
16th Oct 2023 (1 year ago)
A rossouw
Greenaway Residential in Crawley have been taking care of my property for the past 16years. From taking care of the rentals to the Maintenace on my property. All services are carried out professionally, speedily and without exorbitant costs. Thankyou Simon and the team!... Read more
Landlord
15th Sep 2023 (1 year ago)
Z Naeem
Great Service from Ross! I purchased my first property through Greenway Residential and Ross made the whole process easy and have us good advice and help throughout the whole process. I’d definitely recommend this agency and would be happy to use them again in a few years!... Read more
Buyer
30th Jun 2023 (1 year ago)
N White
I've rented with Greenaway Residential for just on 10 years! with their Crawley branch - Nicki and Simon were my first contacts and have been great with my tenancies throughout the years. To now just completing on my first home (with their help and expertise) with their branch in East Grinstead with Mr Greenaway himself - cant thank them enough for everything they have done.... Read more
Tenant
17th Apr 2023 (1 year ago)
D Bulbrook
I have been using Greenaway to manage my properties in Crawley and East Grinstead for over 10 years. They have never once let me down on any issue. You will find no one better!... Read more
Landlord
25th Mar 2023 (1 year ago)
H Atkinson
The team at Greenaways are really friendly and explain the process really well.I sold my property in record time.
Email queries were answered promptly and it was easy to call and speak to someone. I recommend Greenaways.... Read more
Seller
23rd Mar 2023 (1 year ago)
S Jacobs
I have dealt with Greenaway and their staff on a number of occasions.They provide an excellent service, the staff are knowledgeable and friendly and I would not hesitate in recommending them to anyone looking to sell, buy or rent a property.... Read more
23rd Mar 2023 (1 year ago)
M Wise
I have recently been receiving an amazing amount of help from Simon, we have been having trouble with our landlord and Simon has been contacting our landlord and sorting all our problems for us and been keeping me updated on everything that has been happening and even come to our flat to discuss things in person. Our landlord hasn’t been supplying us with the correct heaters for over a year and once I informed Simon within a matter of weeks he has sorted it all for us and we are finally getting proper heaters put in. I greatly appreciate everything he has done and is still doing for us and would highly recommend Greenaway residential... Read more
Tenant
2nd Mar 2023 (1 year ago)
A Gilbert
Ross Brown of Greenaway made the whole experience of selling my house as smooth and professional as possible. He is an asset to the business and I’d highly recommend giving him a call if you need the assistance of an estate agent... Read more
Seller
31st Aug 2022 (2 years ago)
S Smith
Very impressed with the professional and friendly service purchasing and letting my property through Greenaway Residential. I was assured with confidence that the team would find a tenant quickly and achieve an excellent rental income on my investment. The property was let as soon as it was marketed and the tenants were very happy to move in just over a week after viewing and references were received. I would highly recommend!... Read more
2nd Aug 2022 (2 years ago)
S Michaux
Ross went above and beyond to help us sell our property in Crawley while we were living overseas. He made what could have been a very stressful process so smooth and easy, and really went the extra mile to help us out and keep the process running smoothly. His communication was prompt, helpful and very sympathetic to our situation.
Can't recommend him highly enough!... Read more
23rd Jul 2022 (2 years ago)
M Smith
Customer service second to none. Cannot reccomend highly enough!... Read more
10th Jul 2022 (2 years ago)
O F
Simon, Ross and the team at Greenaway were great when selling our property. They were helpful throughout the sale and were extremely knowledgeable. We were really happy with the service that they offered, the marketing and photos were fantastic and the sale was smooth.
We would highly recommend.... Read more
15th Jun 2022 (2 years ago)
P Bevan
Very quick and easy, really friendly agents would recommend using to anyone and will be using again in the future... Read more
10th Jun 2022 (2 years ago)
C Fish
Update on my previous review:
Since moving in to the property, the level of service decreased dramatically and the property management team have been extremely combative and accusational when we have been trying to resolve issues with the property.
We were looked after by Mike Whitehead at the East Grinstead branch of Greenaway Residential, and the entire process from start to finish was exceptional. Mike was extremely responsive, professional and friendly and made the process stress-free. I wouldn't hesitate to recommend them in the future, the service was excellent.... Read more
14th Jan 2022 (3 years ago)
L Charge
My son rented off this they company.. he's a student..2months later he has no deposit and don't return his calls... Read more
Tenant
6th Jan 2022 (3 years ago)
D Langowski
All so friendly. Brilliant company... Read more
20th Dec 2021 (3 years ago)
J Hodgson
Wow ! what excellent service from Emma, she went above and beyond to help my family and I secure the perfect rental, she achieved the impossible !... Read more
Tenant
6th Aug 2021 (3 years ago)
A Fleming
A very quick and professional service. Emma and the team have been very helpful and has made this whole process very easy and efficient. The service received from Emma has been phenomenal, very friendly and responsive.... Read more
26th Jul 2021 (3 years ago)
M Boutin
Very friendly, sincere and professional.
Would certainly recommend.... Read more
20th Jul 2021 (3 years ago)
W McWilliam
Greenaway's have just sold a property for us and the service was first rate. We sold for more than the asking price and the sale was completed within two months. Couldn't ask for more and nothing was too much trouble.... Read more
Seller
8th Jul 2021 (3 years ago)
S velkova
I was recently made aware of the electric and gas requirements and cerificates. Tese were arranged, as well as necessary repairs, very
efficiently and quickly. I would particularly like to thank Rebekah and Gianni for their help.... Read more
Landlord
27th Jun 2021 (3 years ago)
M Taylor
I recently rented my property through Greenaway and was very impressed with the service from Simon and Rebekah. Everything was handled quickly and professionally, so I'd be happy to recommend them to others.... Read more
Landlord
25th Jun 2021 (3 years ago)
T Cole
They don't answer emails... Read more
24th Jun 2021 (3 years ago)
O Carling-Barry
I recently contacted Greenaway to conduct an appraisal on my property ahead of putting it on the market for rental. Simon was very professional, clear with the information and was able to do it same day for me. I was very impressed and decided to let Greenaway do the letting for me. Literally by the next day, it was done and off the market again with a tenant ready to move in asap! I was kept up to date regularly with emails and Emma helped me with the paperwork. On the day for checking in the new tenant, Rebekah did introductions, handled payment and paperwork and made everything so easy. The whole process was effortless and I highly recommend this company.... Read more
Landlord
21st Apr 2021 (3 years ago)
Chris and Michael where helpful and informative. They kept us informed at all times. Pleasure to deal with.... Read more
Seller
8th Apr 2021 (3 years ago)
A Arden
Absolutely amazing service from Alanah and Emma who helped me find my new home to rent! They were so lovely and the whole process was really quick, thank you so much ladies! The best Lettings team I’ve ever dealt with.... Read more
Tenant
10th Mar 2021 (3 years ago)
T Marshall
Very impressed with the service from Simon and Rebekah at Greenaway when my tenants recently moved out and my flat went back on the rental market. Not only did they source another tenant quickly they also got tradesmen in to redecorate and fit new carpeting during the week in which it was unoccupied. I would highly recommend anyone thinking of renting their property to contact Greenaway residential in the first instance.... Read more
Landlord
8th Mar 2021 (3 years ago)
T Guha
A team of professionals.... Read more
5th Mar 2021 (3 years ago)
A Gamer)

I don't really know where to begin, from the moment I began my proceedings with my letting it was smooth sailing and very easy, The transition from starting all the paperwork to getting the keys to actually moving myself in it was very flawless can't fault in any way shape or form.
Very satisfied with the staff in the Crawley branch at Greenaway as it has been easy from the get go if I had any issues or if I felt like I needed to address any issues they were straight to the point and always made sure I was ok and if I needed any further help then just to ask.
When it came to moving out due to the end of my tenancy it was once again smooth sailing and very easy the transition from me packing up to handing the keys back and doing the inventory checkit felt like it was too easy and I was waiting for a little hicup somewhere but once again this was just how they operate.
Very professional, very polite and when I do come back in the future due to renting because I know there will come a time then I know for a fact that I will be treated with respect and the help I need will be given so thank you for that guys!!
All the best stay safe and thank you again for all your help!
I look forward to dealing with you all again in the future!!... Read more
Tenant
4th Mar 2021 (3 years ago)
E Rowell
Greenaway have been helping us sell on a few properties since the beginning of this year. Throughout this time they have been professional, responsive and extremely easy to deal with, always making sure we are kept up to date. A great local agent :)... Read more
Seller
11th Feb 2021 (4 years ago)
N Allan
This is by far the best estate agent in crawley, we tried 4 before we found greenaway and greenaway was the only one that didn't discriminate about our situation. Both Simon and Rebecca have been incredibly professional. The staff are very friendly and I couldn't recommend them more.... Read more
19th Dec 2020 (4 years ago)
A Ramamurthy
Paid the deposit to the agent to their account, but unable to get it back. They pointing to the landlord to collect from them.... Read more
30th Sep 2020 (4 years ago)
N Beard
Great service and regularly kept me up to date. Well done!... Read more
23rd Sep 2020 (4 years ago)
V Roworth
Having dealt with many agents in our search for a property we came across Micheal Whitehead at Greenaway. He was on the ball - actually picked the phone up to talk to us, answered calls and came back with answers to all of our questions in prompt and professional, yet friendly, manner. I was stunned when he said he was a trainee! This man will go far in this business!! Our process is not a done deal yet, but so far the process has been pain free and easy dealing with Michael.... Read more
24th Aug 2020 (4 years ago)
D Lancley
its hard to comprehend just how great Greenaway Residential were with helping me secure my new property. I met Emily on Saturday for my viewing and by Wednesday i had passed my referencing and got the keys on Friday. Efficient, Professional, Diligent and Capable. Emily was on point for the very start and had the ability to back up her confidence. I cannot rate this company in a higher stead then i currently do. I'm amazed that in less then a week i went from viewing to moving in. A vast majority of the so called established names in lettings still haven't got back to me and the ones that have have been told I've already got a moving in date. Excelled all expectations and I'm eternally grateful.... Read more
Tenant
16th Jul 2020 (4 years ago)
S Ritchie
As a new tenant with Greenaway I have to say I have been impressed with how they have looked after me. In particular, Emily Segens has been responsive, conscientious, proactive and overall a credit to the company.... Read more
Tenant
9th Jul 2020 (4 years ago)
N raissouni
Very transparent letting agent. The team was extremely helpful. Emily was the lady that was dealing with us and I must say she is super professional and very friendly always willing to help.Greenaway Residential was the ONLY letting agent in Crawley to help us finding a home. I never write reviews but this letting agent deserves it. If you want peace of mind... Just go with them.... Read more
Tenant
25th Jun 2020 (4 years ago)
A Cole
I have been a tenant with Greenaway for 4 years now and they have always been very helpful and professional i would highly recommend them to anyone looking to rent... Read more
Tenant
13th Jun 2020 (4 years ago)
R Campbell
Re: Emily
Emily, I feel that you could not have dealt with us and the letting procedure any more diligently
It certainly has made, what could be a potentially very stressful situation, a very positive one
Simon, you have an exceptional staff member in Emily, who has been thoroughly professional, efficient and extremely quick in answering the phone, sourcing answers to queries, keeping us informed of her actions and providing information and documentation
Re: Michael
Also, huge thanks to Michael for his foresight, flexibility with regards to the viewing and support to secure this letting for us
To: Simon
This is our first experience dealing with Greenaway Residential and we are hugely impressed
Thank you and your Team... Read more
Landlord
18th May 2020 (4 years ago)
R mcwilliam
Brilliant service... Read more
5th Mar 2020 (4 years ago)
HRP
I cannot praise the team at Greenaways highly enough. Always efficient, polite and very knowledgable. Simon has looked after my rental property for a number of years and has always given good,sound, and above all honest advice. Laterly I sold my property through them and the team were first class. It was all the more important as I had issues with the solicitor ie poor customer service and Raj and Simon mediated on my behalf to bring the sale to a successful conclusion. Customer service is at the heart of this company. I wouldnt use anyone else. Thank You all for all your help over the years its been much appreciated... Read more
Seller
6th Feb 2020 (5 years ago)
S Silva

I rented a house with Greenaway Residential for two years. I continue to have nothing but good things to say about Simon, always very friendly, professional and ready to help. Everything was fine in the beginning, really helpful when we sign the contract and help us with the references and kept us informed.
Throughout these two years we had several problems. When something in the house needed to be fixed it did take a while for them to send someone, I understand in this situations it also depends on the landlord but the communication could have been better. My experience with Greenaway started to decline when the landlord decided to sell the flat and we started to feel a huge pressure to allow all the viewings no matter the time which was difficult since me and my housemate both work as cabin crew and we have different schedules than a normal job. They were not understanding nor helpful. We sent emails notifying them of the weeks we couldn't have viewings but it happened that someone came anyway without informing us. Another similar situation happened when they booked a viewing with a potential buyer and no one showed up and asked us if it could be my housemate showing the house to the person. The worst thing that happened was when Raj decided to go to our flat for a viewing, without our confirmation, when we previously said we did not want any viewings without one of us present, and after that he locked the house using the wrong door lock so when I came back from work I couldn't get inside my house. Fortunately Simon was available to help me. We never got an apology from Raj and even later on we was never pleasant on his emails. At the end of the tenancy they continued not being flexible or understanding at all. Even returning the keys was a problem since they kept changing the arranged time (three times) even 15 minutes before the scheduled time. I do recommend Greenaway if you are a very flexible person without a job ready to meet all their schedules because they won't try to meet yours, and hopefully you'll be lucky enough not to deal with Raj. It was a shame because I really had high regards of Greenaway after signing the house contract. Unfortunately it only takes one bad employee to tarnishes the reputation of the agency. Overall it was just a very stressful experience.... Read more
Tenant
29th Jan 2020 (5 years ago)
G B
Very helpful and kind caring staff.
Polite and would recommend them to anyone x... Read more
24th Dec 2019 (5 years ago)
N Goodman
First class from Simon, Raj and Darren. Simon and Raj's dedication to get my sale completed was amazing. I had a few problems with my conveyancing and Darren stepped in to assist, he escalated my case and got things moving along for me. Cannot fault these guys and I would recommend them for Sales and Purchases 100%. Thanks Darren, Simon and Raj for your 1 class service, you've been brilliant!... Read more
Seller
5th Dec 2019 (5 years ago)
G wenn
We bought our house through Greenaway residential and they made the process as easy as possible, they liaised the seller and solicitors when ever needed. I won't name other estate agents that never even bothered to call me back to arrange viewings etc. Greenaway residential was to quick to act at all times.... Read more
Buyer
14th Nov 2019 (5 years ago)
L C
Recently sold my house via Greenaway residential. It was initially with a competitor and was on the market for approximately 2 months. It had several viewings however no offers.
Greenaway had the property marketed with them for only a short period. They accompanied every viewing unlike the other agent and successfully sold the house.
After the offer had been accepted all correspondents were dealt with expeditiously. All in all my dealings with Simon and Raj were all very positive.
Thank you Greenaway Residential... Read more
Seller
9th Sep 2019 (5 years ago)
F Fisher
I have recently used Greenaway to advertise and find new tenants for my property. All staff I have deal with, particularly Emily, have been professional, helpful and responsive. The property was advertised on numerous sites with an in-depth description as well as a floor plan and clear professional photos. New tenants were found the same day the property was advised and from start to finish Greenaway have made the process a stress and hassle free experience. I will definitely be using them again in the future and recommend them to anyone looking for an estate agent.... Read more
Landlord
6th Sep 2019 (5 years ago)
P Natal
Me and my partner have recently rented a wonderful flat in town centre and we are extremely happy with the way Greenaway has dealt with the whole process. They were exceptionally professional and considerate! Highly recommend!... Read more
Tenant
30th Aug 2019 (5 years ago)
V Kumar
Greenaway are professional in what they are doing. They are quite informative about the region, very responsive and accommodating in their dealing. Great to have been associated with them and would not hesitate a bit to work with them again.... Read more
3rd Aug 2019 (5 years ago)
W Jad
Its been a very good experience past years dealing with Nicky & Greenaway Team . Nicky is very polite and professional and always resolves any property related issues efficiently, because of which we lived there comfortably. Now we have bought our own house , even during vacating , we were treated and dealt professionally within the time frame . We didn’t have any hassles to claim our deposit everything was handled with priority by Nicky . I will definitely recommend Greenaway , they really care for the customers and their wellbeing .
With lots love
Santosh Jadhav & Razia Wilfred... Read more
Tenant
25th Jul 2019 (5 years ago)
G Amaro
The 3 of us were all unanimous with how we feel about Greenway Residential and our agent , Nicola Hendy. We have been looked after since day 1 of viewing the property right up until we left. Nicola has been supportive, friendly, had great communication and always handled everything with professionalism. There has never been an issue which has made for a pleasant rental term. Whilst moving on, the 3 of us have all said : can we please have Nicola again for all our future properties!!! She is a great asset to a good company. Thanks to Nicola and Greenway for having us!!
Gabriella, Fabio and Nikki and the 2 fur babies, Athena and Duenan.... Read more
Tenant
24th Jul 2019 (5 years ago)
R Swinden
Careful buying from these, you may get burgled...... Read more
26th May 2019 (5 years ago)
S Dervishi
I would like to say thank you, greenaway agency it was very helpful to buy a property, and l was informed for whole process and they made this very easily for my husband and me, specially Simon it was very helpful!... Read more
Buyer
7th May 2019 (5 years ago)
E Killick
We have just sold our property with Greenaway and were very impressed with the local information Simon provided us with during the appraisal. They valued our property higher than other agents, and achieved asking price within 8 days of the property being on the market. They remained professional at all times during the process of the sale and made for an easy transaction.... Read more
Seller
10th Apr 2019 (5 years ago)
N Barber
I’d been told by many people that estate agents are always a nightmare, but Greenaway Residential were nothing but helpful and made the process of buying our house as pain free as possible! Honestly couldn’t recommend them enough and wouldn't go to any other estate agents in the future! Fantastic service! Thanks so much team :)... Read more
Buyer
29th Mar 2019 (5 years ago)
J Tidy
The best estate agents in crawley... Read more
27th Mar 2019 (5 years ago)
L Oliver
thank you for finding me and my daughter the perfect home.Micheal and Darren could not have been more helpful. A really professional and light hearted approach to estate agency .... Read more
20th Mar 2019 (5 years ago)
Z Catalin
Would like to take this opportunity to personally thank Greenaway Residential for a fantastic service, especially two of your colleagues Raj and Simon for their professional service throughout the whole process - excellent communicators - would highly recommend to family & friends - many thanks... Read more
18th Mar 2019 (5 years ago)
O Brumari
I just bought my first house with Greenway Residential and I wold like to say a Big Thank you for the exccelent service provided.Raj and Simon was very welcoming from the start,always been very helpful and very promptly replied to queries.Yes,I would definitely recomand to the others!!... Read more
Buyer
18th Mar 2019 (5 years ago)
C Archer
I have both rented out and sold a property through Greenaway Residential and I cannot recommend Simon and his team enough. They were so helpful with all aspects and I couldn’t have asked to have dealings with a better estate agency. With regards to renting out a property through them, they found me nice tenants quickly and ensured my property was kept nice and that the rent was paid. In terms of selling through them they photographed my property amazingly and gave great and honest advice achieving a quick sale for a price I was pleased with. They recommended an amazing solicitor also. Communication from Greenaway is outstanding and I have always found them approachable. I would not hestitate in using them again or recommending them in the future.... Read more
Seller
12th Mar 2019 (5 years ago)
C Blatter
I’ve rented a lovely flat for two years and the service offered by Greenaway has been excellent! The team is professional and friendly. They are always reachable and super helpful. I’ve already recommended the agency and will keep doing it!... Read more
Tenant
12th Mar 2019 (5 years ago)
A Kannan
I have been letting my property through Greenways Residential for more than 2 years now and I am extremely satisfied by the excellent service right from finding the right tenant to taking good care of my property. Nicola, Simon and Raj are extremely helpful, highly professional and knowledgeable. Simon and team are very helpful on any needs with respect to lettings and property management. I am glad that I got to know about this highly respected and trustworthy team and so delighted that I will be using their services continuously.... Read more
Landlord
20th Feb 2019 (5 years ago)
Y Zhan
Greenaway residential helped sold my property recently. The team: Simon, Raj and Nico are very nice, responsive, know the business and local market well. I've had experiences with other local agents and Greenaway residential definitely stands out in terms of market knowledge and working attitude. I would recommend to anyone looking to sell.... Read more
Seller
20th Feb 2019 (5 years ago)
P Edmondson-lyne
Have just using Greenaway after my agent retired. So far they have been very professional... Read more
20th Feb 2019 (5 years ago)
W Fisk
Very impressed throughout the process of looking for a property and even more so since they have been managing the property. Been an incredibly stress free and reassuring experience.... Read more
Tenant
20th Feb 2019 (5 years ago)
M Rodwell
A great company that provide a really personal service.... Read more
8th Feb 2019 (6 years ago)
L Hegarty
Raj, Simon and the team have been a pleasure to work with and at every turn have been incredibly helpful and have ensured the smoothest process possible throughout.... Read more
1st Feb 2019 (6 years ago)
I would have no hesitation in recommending the Greenaway team in selling your property. They have worked diligently over the past few months during difficult market conditions to achieve the best possible price for our property. They provide a personal service and are very attentive to your circumstances.... Read more
Seller
1st Feb 2019 (6 years ago)
P Allievi
Sam was helpful and turned up early which is a rare talent locally. Have no doubt shall be returning to him at some point... Read more
2nd Dec 2018 (6 years ago)
S Mcwilliam
Greenaways gave 20 of our families a Christmas to remember. To say we were overwhelmed by Darren's generosity would be an understatement. It all started with a call, we actually couldn't believe what we were hearing. Each year, Darren reaches out to families in the local area and gives them a Christmas helping hand by way of a hamper. It took a few days to sink in, we phoned back to check it was as genuine as it sounded and that was it, the elves got to work, families were contacted and then sleighs were loaded! 20 of our families received a Christmas without worry, they could enjoy the festivities.
Darren is a kind and generous man who is very community minded. We need more people like him in our community, just imagine how many more families could be helped!
His staff went above and beyond to make sure Christmas went without a hitch. We thank you Greenaways, our sleighs are being spruced up for this year!
Sara McWilliam
Oriel High School... Read more
3rd Oct 2018 (6 years ago)
H Vadgama
Brilliant service from Greenaway! I am letting a property out through them and the service I received from getting my property listed through to the tenants moving in, was exceptional! Nicola is very friendly and helpful. I would highly recommend this estate agents.... Read more
Landlord
29th Sep 2018 (6 years ago)
B Castico
Excellent service, professional and friendly team, me and my family are very happy and settled now!... Read more
29th Sep 2018 (6 years ago)
J Tullett
I would highly recommend Greenaway Residential. Their informative valuations and helpful staff have helped put us on the right track. Their rates are also very competitive and we will be using them in the future!... Read more
28th Sep 2018 (6 years ago)
P Kyle
Just rented my second property with Greenaway, excellent service and very helpful.... Read more
Tenant
4th Sep 2018 (6 years ago)
Excellent service. My house was rented out within a week. NIcola is superb. Would definitely use again, and recommend to everyone... Read more
Landlord
3rd Sep 2018 (6 years ago)
M Nagpal
I am very satisfied with the service of Greenaway Team. I would like to special thanks to Nicola who is always ready to help you and resolve your queries with great satisfaction. Efficient and very helpful. Thank you very much Nicola, would definitely recommend to others.... Read more
31st Aug 2018 (6 years ago)
L Hicklin
With no hesitation I would highly recommend Greenaway Residential. I currently rent with them, they have always been quick to reply and sort out any questions or problems with the property etc. Very polite and understanding staff.... Read more
Tenant
28th Aug 2018 (6 years ago)
E Cabrera
I have rented with them and so far so good... Read more
Tenant
16th Aug 2018 (6 years ago)
C Hart
I found that Simon and the team were very helpful. They replied to queries promptly and I felt went the extra mile when the process hit a bump in the road. A little disappointed that the recommended conveyancing firm -JS Law were so dreadful. Shop around for a conveyancing firm; go small and local I would recommend. To Greenway’s credit, and Simon’s in particular, they were instrumental in getting JS Law to get their finger out. I would thoroughly recommend Greenaway but avoid JS Law like the plague... Read more
8th Aug 2018 (6 years ago)
A Greaves
Great experience would highly recommend using Greenaway Residential.... Read more
4th Jul 2018 (6 years ago)
A Whittaker

Absolutely brilliant service from Greenaway - we got exactly what price we hoped for our house which was more than we was told by other agents to expect. The sale of the house was quick and efficient - and despite other agents in our chain being unprofessional, unreliable and hard to communicate with Greenaway worked hard to ensure the chain did not fall through due to other high street agents inexperience. And after looking for a new property to buy I can safely say I'll never use an online agent or a high street agents to sell a property. Money very well spent as they worked hard to get their commission which meant we got more money, quicker and less delays and hassle. Greenaway picked up other agents in our chains issues and dealt with everything for all my chains benefit.
You really do get what you pay for and I'm glad to have chosen a personal professional agent rather than a big chain. There is much more to selling a house than just putting it online - it requires a lot of background chasing once a sale has been agreed to ensure the chain completes and I'm glad we had Simon and Raj ensuring this was done correctly and quickly.... Read more
Seller
27th Jun 2018 (6 years ago)
A Jain
Fantastic support from the Greenaway residential to find a comfortable house as per our needs. Sam and Nicki were really prompt to address all our concerns.... Read more
2nd Mar 2018 (6 years ago)
L Adamson
Greenaway have been fantastic during the sale of our house. Friendly and helpful and always willing to help in any way they can. I wouldn't hesitate to recommend them to anyone who needs to sell their property. Excellent communication and have kept us up to date every step of the way, their help has been invaluable, particularly in the later stages where their help in chasing the solicitors towards exchanging contracts was a great help.... Read more
Seller
21st Feb 2018 (6 years ago)
A Mitch
We have rented a property from Greenaway Residential for about 6 months.
Every single time we had a question or any issues with anything Sam or Nicola always were there to give us an answer. Very efficient, professional and friendly service would recommend them to everyone.
Thank you very much again Nicola and Sam, was a pleasure to have you as a estate agent ?... Read more
Tenant
5th Jan 2018 (7 years ago)
A Dimitriou

We were tenants with Greenaway for just over 6 years and only moved out a few weeks ago due to a relocation abroad – that length of time in the same property with Greenaway says it all!
It was the first time we had ever needed to rent and coming from abroad at the time, with no real financial connections in the UK, Simon was amazing - He put himself out to negotiate and ensure we were able to secure the rental when other estate agents were really not interested in us as tenants.
After moving in, it has been Nicky who has been fantastic throughout the past years - always responding quickly to any little niggly issues we had - and a huge thank you goes to her especially for her patience and help over the years and more recently the advice on the procedure for us leaving the tenancy.
As a tenant with Greenaway you are in safe hands - Everything is done by the book – they ensure that there is regular contact every few months to check you have no issues, as well as timely contact from them at the time of the renewal of contracts. Our deposit was held safely with the DPS and on leaving, this has been promptly returned.
Thank you for making our experience of renting a stress free experience – I cannot recommend you highly enough to anyone looking to rent in the area.... Read more
Tenant
5th Jan 2018 (7 years ago)
B Mears
I would just like to say what a brilliant experience i have had with Greenaway Residential. Nicola Woolhead was very welcoming from the start and has always been very helpful. I would strongly recommend them to anyone looking for a rental or to buy.... Read more
5th Jan 2018 (7 years ago)
G Fox
I can't praise Greenaway Residential too highly. Simon Brown was helpful and courteous from the start in helping me to sell my flat. I had immediate viewings and a buyer was found in less than a week. Nothing was too much trouble for Simon and his team. They were professional, helpful, knowledgeable and supportive right through from start to finish. I would have no hesitation in recommending them to anyone.... Read more
Seller
9th Nov 2017 (7 years ago)
Z Weidmann
Very friendly,helpful and flexible team. Easy cooperation. Everythings was fine,we rented a beautiful house from them.... Read more
Tenant
8th Nov 2017 (7 years ago)
N Riddell
Very impressed by Greenaway's approach to selling a property, maximising the use of social media and on-line platforms. Simon took time to explain the whole process thoroughly and came across as being honest and genuinely interested.... Read more
Seller
13th Oct 2017 (7 years ago)
Z Langman
I’ve been using Greenaway for over 7 years as my full service letting Agency. They have done nothing short of an amazing job. I am fully confident of the team, in their tennant searches, and looking after them once they are in there.
I am not based anywhere near my property, and know that I can leave them in charge, safe everything will run smoothly.
They take their roles very seriously and are incredibly professional. They work hard to reduce turnaround times, even going so far as to pack up their office, and clean themselves once so the tenants could move in to a clean house, as the cleaner fell ill.
I spent a month analysing all the local agencies and comparing them before I chose Greenaway all those years ago. The flat I let out was my home, so I had an emotional attachment to it. I wanted to ensure it was in safe hands. It’s been very well looked after and I am 100% sure I made the right decision. They come highly recommended.... Read more
Landlord
11th Oct 2017 (7 years ago)
A Tulip
I had to get my parents house estimated for tax reasons as my mother passed away greenway offered brilliant service and didnt charge any fee i would definately use greenway if ever selling as they came across so caring and professional thanks greenway... Read more
27th Sep 2017 (7 years ago)
S Macalkinaite
Recently I had a genuines experience at the Greenaway Residential Estate Agency. I have never heard about the agency before but I would highly recommended. From day one Sam was extremely helpful and courteous. He helped to find perfect property to move in. The main thing is he always greeted me with smile and welcomed me at all the times . Simon one of the agency manager was extremely efficient and helpful dealing with difficult situation with a previous agency. They both delivered one of the most special and memorable experience. An inspiring customer experience is the link to organization success.THANK YOU VERY MUCH !... Read more
26th Sep 2017 (7 years ago)
J Stovell
We have had a very good experience with Sam, Simon and the team. They have been very kind and helpful. Nearly had a blip with the moving in date but they done a great job in sorting that out. Would definitely recommend to others.... Read more
Tenant
6th Sep 2017 (7 years ago)
A danczewska
You only know how good an Estate Agent is, when something goes wrong! I have been fortunate enough to have been dealing with Greenaway on two such occasions. The first, was when our flat was flooded due to negligence by a family above us. They were Greenaway tenants. One phone call to Greenaway and all was put right with apologies from them. On the second occasion, we found ourselves in need of a rental property. We made an appointment to view, and after 15 minutes no-one appeared? We called the office - the agent who made the appointment left the previous day feeling ill and neglected to put our viewing in the diary. Greenaway apologised profusely and IMMEDIATELY sent a member of their team to the property. Again, her first words to us were apologetic. Things go wrong - it's how you deal with them that counts.... Read more
Tenant
5th Sep 2017 (7 years ago)
E Ra
Nicki and Sam and all team at Greenaway you have been great! From the day one when we saw the property till the day we sign all paper work. So professional so helpful. Always there to answer all questions. It couldn't be easier for us to rent the house. Thank you so much again!... Read more
Tenant
3rd Aug 2017 (7 years ago)
S Woodhams
Simon and the team were exceptionally helpful at pushing our sale through. They went over and above their call of duty. I also rented the property out previously with Greenaway and had a fully managed service so I never needed to worry about it. They are all very professional.... Read more
Seller
17th Jul 2017 (7 years ago)
M Mendelson
Very helpful, friendly staff... Read more
24th Jun 2017 (7 years ago)
P Jacob
Simon and the team have been fantastic to deal with. Provided excellent service for me as a landlord and more recently managed to sell my property to a good quality buyer within three days of it going on the market. I would not hesitate to recommend Greenaway Residential whether you are a landlord, prospective tenant or looking to buy/sell property.... Read more
Seller
1st Jun 2017 (7 years ago)
J Callender
Nicola and Paige have been very helpful during the process of our move into our new rental property. They are easy to speak to and very professional.... Read more
Tenant
20th May 2017 (7 years ago)
N Williams
Could not fault the service from Simon & team at Greenaway Residential. Would not hesitate to use them again in the future when buying or selling a property, kept us fully informed as a buyer, customer service was second to none. Made the whole buying process much less stressful. Thank you!... Read more
15th May 2017 (7 years ago)
S rouch
Having informed Simon of Greenaway of my intention to sell my apartment in Pembroke Park, he actually found me a buyer, (at the full asking price) within 2 days! Greenaway actually achieved a record price for my Howlands Court apartment, ------ £16,500 higher than any previous sale! I was very impressed with the teams attention to detail, with no enquiry being too much trouble for them. All round, a very professional, (but friendly) service from Simon and his team, and an excellent result. I would have no hesitation in recommending Greenaway for first class service.... Read more
Seller
4th May 2017 (7 years ago)
C Schons
Simon and his team have been fantastic from start to end. Always at the end of the phone if I needed any help and advice and also supported me in arranging a solicitor and filling out the paperwork.
Greenaway had my flat online and marketed on the same day, my first viewing two days later and the flat sold within a week.
Polite, friendly and professional team. Highly recommend!!... Read more
Seller
17th Mar 2017 (7 years ago)
B Klimowicz
We were tenants with Greenaway Residential for 18 months. We dealt with Nicky throughout our tenancy and all requests, and any issues reported during this time, were promptly addressed to our satisfaction. Most importantly we have received same service at the time of tenancy agreement. Greenaway Lettings did not take any advantage of us and our deposit was returned in time and in full (which is not so obvious when you deal with other agencies, e.g. Choices). We strongly recommend Greenaway to any tenant.... Read more
Tenant
1st Mar 2017 (7 years ago)
T Jacquinot
I was a tenant with Greenaway Residential for almost two years. Greenaway Residential is very helpful and very professional. I really recommend them for tenancy.
@Greenaway Residential : Thanks a lot, wish you all the best.... Read more
Tenant
10th Feb 2017 (8 years ago)
S Stooks
As a first time landlord I was a bit daunted by the process. Simon and the team at Greenaway are incredibly knowledgeable and supportive, and they've made the whole process a lot smoother. Their professionalism and pro-activity at ironing out any issues along the way has been great, and their customer service is second to none. Highly recommended.... Read more
Landlord
19th Jan 2017 (8 years ago)
A Mangla
I was a tenant with Greenaway Residential for two years. It can't be a better experience with any letting agent than Greenaway. I dealt with Nicky throughout my tenancy. All my requests were promptly addressed to my satisfaction and all the transactions were completely transparent. At the time of vacating the property, Greenaway dealt with me in most professional manner and no undue advantage was taken. I would recommend Greenaway to any tenant.
Thanks a lot Nicky & Greenaway for making my stay really memorable.... Read more
Tenant
16th Jan 2017 (8 years ago)
C Jennings
As fist time buyers it's easy to get lost in all of the paperwork and language of property. Greenaway were great from start to finish and really helped us to fully understand the buying process. We had a very difficult solicitor and Greenaway were absolutely fantastic and managing them and ensuring that the sale completed on time. Simon in particular was integral in the chasing of information between all parties.
I would certainly use them again and would happily recommend them to friends and family based on the personal and friendly service that we received.... Read more
Buyer
5th Jan 2017 (8 years ago)
L Porter
We have worked with Greenaway for nearly two years and have always had a very friendly and efficient service from Simon and his team. They are responsive, no-nonsense and we have never had any issues with any tenants they have sourced for us. I have no hesitation in recommending Greenaway as our local agents of choice.... Read more
Landlord
5th Jan 2017 (8 years ago)
J Till
Greenaway was a very good letting agent during our time in Crawley and we could not fault them for their enthusiasm and responsiveness to us as tenants.
However, be warned, the tenants' "terms and conditions" signed at the start of the tenancy contain a number of fees that you will be charged for; items such as references for your next rented property and £120 for a check of the property at the end of the tenancy, once the key was returned, which was then deducted from our deposit. Whilst this latter fee was set out in a document one year ago, we were not warned closer to the time that the £120 would be deducted - so it was a bit of a shock when we saw it!
Greenaway's policies might not be different from other letting agents in the area but some of these additional fees did seem rather steep, when surely the landlord is already paying them a fee to look after their property.... Read more
Tenant
16th Aug 2016 (8 years ago)
R Hallifax
I would like to thank Greenaway Residential, and especially Simon, for the on-going support since purchasing my flat and for the assistance provided when needing to give access to contractors to carry snagging work. The road to becoming a first time buyer has been bumpy but Greenaway's help has been valuable. There's still some ironing out to do at the property but I hope that will be sorted soon.... Read more
Buyer
17th Jul 2016 (8 years ago)
N Bownds
We have dealt with Greenaway Residential on two separate occasions now; first when purchasing our current property and now 4 years on as we are selling it. Both times we have been so impressed with the professionalism and transparency of the sales team at Greenaway, they have always done everything in their power to make our moves as easy, smooth and quick as possible. We would definitely recommend their services and wouldn't think twice about using them again the future.... Read more
Seller
5th Jul 2016 (8 years ago)
N Adams
Would definately recommend them for lettings. They got me in for a viewing extremely quickly and the paperwork turnaround was impressive. Also very friendly and helpful staff. Couldn't fault them... Read more
4th Jul 2016 (8 years ago)
S turnbull
Considering the reputation that all Estate Agents have, Greenaway are a breath of very fresh air.
We are 600 miles away but still they managed to maintain a friendly hands on experience with a professional approach at all times.
Helpful and willing to go the extra mile or too.
Would recommend Greenaway with no hesitation what so ever.
Thank you Simon & team you were great.... Read more
30th Jun 2016 (8 years ago)
J Hall
I am currently trying to find a property that excepts housing benefit. Most estate agents in crawley do not want to know once i reveal this and make me feel like i havent got a chance but i rang Greenaway estate agents and spoke with Sam who was very polite and actually made me feel like i might get somewhere. Hopefully i will get to rent with this agent as they seem polite and helpful.... Read more
9th Jun 2016 (8 years ago)
paulabrown123
Just want to thank everyone at greenway for the very speedy sale of our house, the whole process went so smoothly from the Amazing pictures & accurate right up of our property, also the great professionalism from Sam who sold our house after only being on the market 2 days, also above our guide price too!
We highly recommended Greenaway & will definitely be telling all our friends & family to use them in the future.
Thanks again guys xx... Read more
Seller
9th May 2016 (8 years ago)
M Phillips
G: Great overall service from launch to completion of property in a new development.
R: Recommended an excellent Firm of Solicitors and an Independent Financial Advisor.
E: Efficient Sales and Lettings Coordination Team.
E: Enthusiastic Sales and Lettings Coordination Team.
N: Nicky, Sam and Simon : The Sales and Letting Coordination Team.
A: Atmosphere always friendly and welcoming in the office.
W: Will definitely use again if the opportunity arises.
A: All assistance greatly appreciated after completion to find suitable professional tenants.
Y: Yes, I will recommend!
Thankyou very much to Nicky, Sam and Simon for your assistance during the purchase process and subsequently the letting of my property. Thankyou for your continued support.... Read more
Landlord
6th May 2016 (8 years ago)
L Walker
We have recently moved into a Greenaway property and we have been really pleased with the service we have received. When we were looking for a property we had excellent communication with the agents, in particular Sam. They always replied in good time and went out of their way to negotiate between the landlord and us to get us the perfect house. Now we have moved in we are still very happy with them and the property.... Read more
Tenant
28th Apr 2016 (8 years ago)
C Scheun

I had specific needs for the place we needed to rent (i.e. Ground floor, easy access) as my Mom is in a wheelchair. I saw the perfect place on Rightmove on Friday evening, called Greenaway Residential on Saturday morning for a viewing and knew I had found a great place for my Mom and I to live by 2pm that day. Signed some papers with Simon, who was really friendly and helpful, especially as it was our first time renting. Dealt with Sam after that, who was just as great, so kind and helpful. He went above and beyond to expedite our paperwork as we needed to move in by a certain date. Despite being relatively new to the country, everyone at Greenaway did their level best to help us make our dreams come true. Nicky is also wonderful... from the moment I met her in person when I paid our deposit to move in, right up until now when she helped us renew our lease for a second year. An absolute pleasure to deal with. Could not recommend Greenaway Residential highly enough. They're amazing!... Read more
Tenant
25th Apr 2016 (8 years ago)
D Moonien
Greenway made our move so pleasant, the process was rather quick the viewings were well arranged. Sam who was dealing with us was friendly available and very helpful throughout our move and even after. The team was a well oiled machine and we truly recommend them to everyone.... Read more
20th Apr 2016 (8 years ago)
C Hickman
Just to correct previous review where I clicked two stars by mistake rather than five. Sorry Greenaways.
Original review - I used Greenaway last year to source tenants for my flat in Crawley and was very pleased with the efficient way they dealt with the whole process.... Read more
Landlord
20th Apr 2016 (8 years ago)
C hickman
I used Greenaway last year to source tenants for my flat in Crawley and was very pleased with the efficient way they dealt with the whole process.... Read more
Landlord
20th Apr 2016 (8 years ago)
C Lazos
Dear Greenaway Residential Team,,
My name is Charis Lazos and together with my friend Tolis we are going to move at the end of March in our new appartment in Woodfield Logde in Crawley.
Since February that we were looking for a house to stay and came to your offices,Sam Roberts was always there to help and assist in any question that we had.
He is so friendly and always there to help,he helped us also to overpass some difficulties with some issues that we faced with the reference office and always there or on the phone to ask anything.
A big thank you to Sam for being so nice and helpful in all this time,and looking forward to move soon to our new house!!!
Kind Regards,
Charis Lazos... Read more
Tenant
1st Mar 2016 (8 years ago)
R Remmer
I have been working with Greenaways on some sales and purchases over the past year during which time I have found the entire team to be extremely professional, friendly and knowledgable about the business they are in. These transactions have not been without some difficult moments which have been handled expertly to reach a satisfactory conclusion.
Simon Brown, the General Manager has in depth knowledge of the market in which he operates and deals effectively with problems as and when they arise. I would also point out the helpfulness and concern shown by Sam Roberts in dealing with issues requiring attention promptly and efficiently... Read more
Seller
28th Feb 2016 (8 years ago)
V Alessandro
We recently rented a flat with Greenway residential and I'm really happy of the service received. The entire team is fantastic, especially Sam and Simon.
They helped me from the beginning and they provided any kind of information I could need.
Great service and great people!... Read more
Tenant
26th Feb 2016 (8 years ago)
B Peirson
Having appointed Greenaway as selling agents on a new scheme in Crawley I would like to thank Greenaway for their support and assistance throughout the whole process and beyond. Their attention to detail has been exemplary and they have gone beyond the call of duty. I would highly recommend them to any other developers in the area... Read more
Seller
19th Feb 2016 (8 years ago)
R patel
My husband and I recently moved into a property managed by Greenaways. The experience was fabulous. We had a tight timeline regarding our move in date and Greenaways went out of their way to ensure finalisation for our preferred date.
Greenaways finalised all documentation regarding debit order instruction , water bill and electric bill transfers.
We were given lots of information regarding steps we needed to take regarding our move.
I would recommend Greenaways as a good real estate agent.... Read more
Tenant
19th Feb 2016 (8 years ago)
S Hunt
Would just like to say a big thank you to Greenaway for all there hard work in the last 2 years,they have a fantastic hard working team that have helped me with the buying and selling of property in and around the Crawley area and would recommend them to anyone for there services.
Best regards
S HUNT DEVELOPMENT LTD... Read more
Seller
19th Feb 2016 (8 years ago)
T smoker
I used Greenaway estate agents to sell my house last year, within two weeks i had a buyer,
my dealings with them was very straight forward, any questions or queries i had was dealt with swiftly,
they done what it said on the tin, they got my house sold for me thats what a good estate agent does,
would i use them again ! "yes" would i recommend them most definitely "yes".
thank you Greenaway for doing a good job.... Read more
Seller
17th Feb 2016 (8 years ago)
J Silva
I am very pleased with Greenaway estate agents experience.
You are friendly and professional special thanks to Ellie, Sam, and Simon.... Read more
15th Feb 2016 (8 years ago)
J Sahu
I was very impressed abouth the commitment level Greenaway residential has shown. Recently I moved from Southampton to Crawley and finalise a property for rent from their website without personally went for viewing ; trust me it was exactly same as the photos were.
Thanks Greenaway residential specially Nicola and Sam for helping me out.... Read more
Tenant
13th Feb 2016 (8 years ago)
V Pandov
Thank you for everything Sam.
Great customer service, fast response to all questions we had during the process of renting and after.
If you're looking for quick and professional service equipped with a smile, Greenaway residential is the right place!... Read more
Tenant
5th Feb 2016 (9 years ago)
H Napper
Well so far I have nothing but praise for these guys! I had a property I wanted to let and I asked them to take a look for me. The property was on the market and appeared on the internet the same day that I signed up with them. The next morning I had a call to arrange two viewings and the property let that day! Simon has been really helpful and has kept me up to date with all proceedings. He 'thinks' like I do and that is a huge bonus. I'm looking forward to renting my property through Greenaway.... Read more
Landlord
2nd Feb 2016 (9 years ago)
H Phillips
We had heard positive reviews of Greenaway when looking to sell our flat, and we were not disappointed. The process of buying and selling a house is extremely stressful but Greenaway were brilliant in reducing that stress by keeping you updated on the progress with the sale/purchase, and were excellent at communicating with the solicitors, buyers and other agents in the chain. I would highly recommend them. Thanks to Simon, Ellie and Sam for all your hard work!... Read more
Seller
27th Jan 2016 (9 years ago)
D Soronna
The best Team!
Greenaway Residential is the best Estate Agent in Crawley! Very professional and friendly team! Always helpful and supportive! They will literally do everything they can to help! I never felt pressurised to make my decisions! First class Customer Service! Highly recommended!... Read more
22nd Jan 2016 (9 years ago)
T Vasey
Greenway Residential sold me an investment property and they are now a managing agent for me.
I must say that my experience has been very positive and as I am in the business myself in Central London I expect nothing but the highest of service from the agents I deal with. I was interested to see how the agent outside London would perform and I was not disappointed, the service was excellent and all my requests and messages were dealt with very promptly.
To say that the agent is professional is not enough, this is what they are supposed to do, what makes the difference is attention to detail, regular contact and updates and going that extra mile which they don't have to do but which makes all the difference. I have no hesitation in recommending this agent to all who need an estate or lettings agent.... Read more
Landlord
21st Dec 2015 (9 years ago)
M Smith
Greenaway Residential are definitely by far one of the best Estate Agents I have ever been lucky enough to have dealt with! The staff were very helpful and are not just there to sell or rent you a property as fast as they can but they also care about your interests and concerns!
Customer service is really something and they really do know how to make you feel welcome, everything from the checks, signing of forms, running through the property ect
I can't fault them in any way!
Michael Smith... Read more
10th Dec 2015 (9 years ago)
M Durrant
We wanted to sell our home using an independent, local estate agent. From start to finish the team at Greenaway guided us and supported us through the buying process. A particular star was Ellie who was thoroughly professional, knowledgable and even laughed at my dodgy jokes a couple of times! Great service from a local company. Well done to the team.... Read more
Seller
5th Nov 2015 (9 years ago)
S Baldwin
As a tennant looking for a rental in Crawley I can honestly say that Greenaway Residential Estate Agents have been one of the very few that have actually kept in touch and done all that they have promised to do. They were friendly and down to earth, especially Sam, and I would recommend them to anyone. Thanks guys for your help and professional friendly service. Sonia ;-)... Read more
Tenant
28th Sep 2015 (9 years ago)
L Dutfield
We have been working with Greenaway Lettings for a few years now regarding the rental of our studio flat. It is so refreshing to work with such a friendly, down to earth team - nothing is too much trouble. Sam in particular has always been a tremendous help and really cares and takes the time to understand the 'tenant/property' fit. Service second to none with good terms and a friendly face or voice always available!
Thanks as always Sam and team.
Lisa & Nick Dutfield.... Read more
Landlord
21st Sep 2015 (9 years ago)
R Valiant
Ellie, Simon, and the rest of the team went above and beyond in the cal of duty in terms of helping us with selling our flat (When one buyer pulled out they found another one immediately with no fuss, while always keeping us informed). They provided excellent service and advice, were always available to answer questions and did a great job as a go between with us and our buyer.
After experiences elsewhere they were a pleasure to work with and would happily recommend them to anyone selling in the Crawley area.... Read more
Seller
17th Sep 2015 (9 years ago)
K Manning
I have been renting out two properties through Greenaway Residential for around 8 years now and have always been perfectly satisfied with their work. I cannot actually remember the last time either property was empty for more than a short period and have only been in either of them once myself during all that time.
They take all the 'hassle' out of being a landlord by efficiently arranging visits for repairs and paying me on time. What else can i ask for? I recommend them to my friends. and colleagues.... Read more
Landlord
16th Sep 2015 (9 years ago)
F Johnstone
I have been using Greenaway for a couple of years to fully manage my property in Crawley, while I live and work abroad. The complex nature of being an expat landlord has not been an issue for Greenaway. Communication through email has always kept me informed of issues and on going progress of tenancies. Sam Roberts has consistently been able to make sure that any issues are dealt with in a prompt and timely manner. I would recommend Greenaway to any landlord in the area.... Read more
Landlord
28th Aug 2015 (9 years ago)
P Wright
We have used Greenaway Residential since 2007, they have been very professional in the rental management of our properties, house, and our portfolio 1 & 2 bedroom flats. As an estate agent they have again always been very professional. We would not hesitate in recommending them as a letting agent or estate agent, we continue to use them now as letting agent and for housing market advise. The management and staff are always keen to help and have a good knowledge property.... Read more
Landlord
26th Aug 2015 (9 years ago)
W S
Greenways Residential provided a friendly and professional service.We were happy with their service.... Read more
19th Aug 2015 (9 years ago)
D Nevruz
Sam was a very friendly and helpful men , helped us to get a house as quickly as he could . We couldn't choose other agency we are very pleased. Thanks for everything for your hard work and enthusiastic.... Read more
17th Aug 2015 (9 years ago)
P Brooke
I have been working with Greenaways for several years and have bought and sold properties with them. They always act professionally and honestly and have sold three properties for me over the years quickly and for a good price. Their fees represent excellent value as well.... Read more
Seller
7th Aug 2015 (9 years ago)
S Gulati
Greenaway Resedentials look after our investment property. They are very professional and send us property check reports regularly. They generally deal with any problem quite swiftly and if there is a charge then it is reasonable. We are happy with the service they provide and do recommend them to our friends and family.... Read more
Landlord
7th Aug 2015 (9 years ago)
S Walters
We've rented our property through Greenaway for 8 years now and they've been great. They regularly visit to make sure everything is OK and they update us on anything that needs doing quickly. When we've ever needed anything they have got onto it quickly.
We also sold our house with them last year and despite quite a difficult sale and buyers not getting mortgages they kept us up to date and went out of their way to chase other solicitors to keep the sale moving when other estate agents weren't following up. We'll continue to rent our property with them and would definitely use them to buy and sell with again.... Read more
Seller
7th Aug 2015 (9 years ago)
B Trill
I was recommended to Greenaway by an old friend.
I have found there service as a letting agent very good, they keep me informed, and seem very well organised.... Read more
Landlord
6th Aug 2015 (9 years ago)
Ikay
Terrible experience from this estate agency, from being charged to have my money refunded after overpaying rent (£24 admin fee to simply having my money refunded!!) to be being absolutely ripped off being charged almost £300 (exact amount £279) to have the property I stayed in cleaned when it didn't need it (I won most of it back via the Deposit Resolution Service). Be very caution as they will try and take money from whatever way they can it seems. My strong advice is when moving into a property managed by this company, take pictures of EVERYTHING because otherwise no matter what happens they will claim the house was not left in a "professionally clean condition". Make sure you keep all email correspondence and dates spoken to them as should you need to go through the Deposit Resolution Service like me, you'll have all the evidence you need.... Read more
Tenant
6th Jun 2015 (9 years ago)
P Pop
My family and I urgently needed a property to rent after our previous property went up for sale.
We'd been messed about with so much by other letting agents I swore I'd never go through one again but this house was perfect. We had dogs and were worried that the landlord wouldnt like it. Furthermore the referencing company messed up and almost cost us the home but Greenaway stepped in and took control. They cleared all the mess up and we got the property in time. They were great and we now live in a stunning home ready for Christmas and we couldnt be happier.... Read more
Tenant
20th Nov 2014 (10 years ago)
J Fryza
Greenaway have provided me with a consistently excellent service over a number of years. They have always let the appartment quickly for a good rental to suitable tenants and been proactive and helpful in dealing with any management and maintenance issues. I anticipate being with them for many years to come and would happily recommend them to others. Jonathan... Read more
Landlord
5th Feb 2014 (11 years ago)
R moore
I have dealt with Greenaway Residential on various issues and always found them to be very knowledgeable and professional. They make the whole experience effortless to rent a property and the fees are defiantly good value for money. They had prospects queuing and took all the hassle away from any issues that arose. They forewarn me of any obligations that I might not have known about and make it very easy to make profit while being able to sleep at night knowing the property is in good hands.... Read more
Landlord
5th Feb 2014 (11 years ago)
A Smith
Simon and GreenAway were fantastic, i set them what i thought was a stretch target of selling my flat for a certain amount - within 7 days the property was sold! They are professional, normal people who dont try and pressure sell. Highly recommended.... Read more
Seller
5th Feb 2014 (11 years ago)
M Munir
I have been dealing with Simon Brown from Greenaway Residential Estate Agent for selling of my property in Crawley.
I would definitely recommend Simon from Greenaway Residentials for selling or purchasing of property. The level of service is extremely good and communication is great.
I can say this way "They say what they do" & "They do what they say".
So definitely recommendable.
Regards,
Mehmood... Read more
Seller
5th Feb 2014 (11 years ago)
L robert
The level of service is extremely professional and any problems or concerns are dealt swiftly.
We moved into a rented flat in 2006 and are still renting from them 5 years later.
I would definitely recommend them.... Read more
Tenant
1st Oct 2012 (12 years ago)
F Roberts
My girlfriend and I were looking for a property to rent in Crawely. Thanks to Greenaway Residential, we managed to find a flat that satisfied all of our requirements within a very short time.They very helpful and friendly in assisting us throughout the whole process. Their services are awesome I would definitely recommend them.... Read more
Tenant
31st Aug 2012 (12 years ago)
K Williams
After looking for a long time we eventually found the perfect flat through Greenaway.
We found them extremely unorganised and experienced terrible communication between staff members which lead to various mix ups.
There also seemed to be lots of hidden charges that couldn't be explained in detail by the staff.
Its such a shame we had to pull out over a lack of trust and faith in the company.
Although all the staff were apologetic and friendly I just couldn't trust them with our money after all the problems we had.
I hope other people looking to let with Greenaway have a better experience than we did. Maybe we were unlucky with this company! The search goes on......... Read more
Landlord
21st Jul 2012 (12 years ago)
M Foot
I had two properties to let so I decided not to put all my eggs in one basket. I gave one to Greenaway Residential and the other to a competitor. Having seen the extremes between awful service and great service I could not wait to be in a position to move my other property to this company. To date they have been fantastic and on the rare occasion something has gone wrong it has been resolved immediately. I would recommend this company to anyone.... Read more
Landlord
8th Jun 2012 (12 years ago)