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- Smiths Sales & Lettings
Smiths Sales & Lettings
Opens Monday at 9:00am
Suite 4, First Floor (Above Budgens), 270 Cockett rd, Swansea, SA2 0FN
Smiths Sales & Lettings are an estate agent in Swansea. They mainly list properties in SA2, SA3 and SA4. Over the last 6 months, they've listed 59 properties, with 22 currently on the market. Most of the properties listed have 4 bedrooms. They list properties for sale on Zoopla and OnTheMarket.
Opening hours
- Monday 9:00am - 7:00pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 7:00pm
- Saturday 10:00am - 7:00pm
- Sunday Closed
View all details
Accreditations
Smiths Sales & Lettings Reviews (396)
Have you used this agent?
96%
2%
0%
0%
2%
All (396)
Seller (113)
Buyer (69)
Landlord (29)
Tenant (24)
General (161)
Anonymous Homeseller
We recently completed on our property .We would like to say a massive thank you to Daf for all his help and patience during this period. He was extremely thoughtful ,and professional and dealt with all our queries and worries, enabling our sale to run smoothly. We would highly recommend Daf for both buying a property and selling a property.Nothing was too much trouble for him.
Seller
25th Mar 2025 (25 days ago)
Anonymous Homeseller
We had the pleasure of working with Daf from Smiths Estate Agents for the sale of our property, and the experience exceeded our expectations in every way. From the start, he demonstrated outstanding professionalism, deep market knowledge, and a genuine commitment to achieving the best outcome for us.
Daf guided us through every step of the process with clear communication, strategic advice, and unwavering dedication. He went above and beyond to ensure a smooth and successful sale, handling negotiations with skill and always prioritizing our best interests.
Thanks to his expertise, our property sold quickly and at an excellent price. We highly recommend Daf and the team at Smiths Estate Agents to anyone looking for a top-tier real estate professional.
Seller
18th Mar 2025 (5 weeks ago)
J Slater
I have had previous experience with Smiths as they very expertly managed the letting of my home to a lovely family about eight years ago. Throughout the process of finding suitable tenants, to managing the tenancy they were a pleasure to deal with and incredibly professional. Based on this, I contacted them again, just recently, to value the same property, as I have decided to sell. I was impressed to find that when I contacted Smith’s the woman who answered my call remembered me and was also complimentary about my house. Tom Edmunds arrived to value my house, discuss my needs and help me understand the current property market. He listened carefully to my concerns and took these into consideration. Tom provided excellent advice about how to prepare my place for sale and was extremely knowledgeable about what potential buyers might be looking for. Most importantly, I didn’t feel at all pressured into making any decisions and Tom offered sound advice concerning my current financial situation and made me think that perhaps now might not be the right time for me to move. In a years time I could be in a much stronger position. Moving house is such a major and life changing decision, so it is absolutely imperative that you trust the people you have instructed to do the best for you in this process. Everyone wants the best price for their house. Within a couple of days of the valuation a detailed presentation was prepared and it was clear that Tom had been extremely diligent in production of a carefully researched valuation. I would have absolutely no hesitation, when the time is right, in instructing Smiths to sell my property and would feel in very safe hands.
Landlord
14th Oct 2024 (6 mo. ago)
J Morris
I fully recommend reaching out to Helen, makes the viewing easy and explains the process very clearly. If im in the market again I know who I will be contacting :) also has an Instagram page to make viewing easier @helen_smithshomes.
12th Oct 2024 (6 mo. ago)
Karl
Very happy with the service provided. Helen was excellent in providing all required information, even things I hadn’t thought about and Hywel was very quick in replying. Would definitely recommend and would prefer to use Smiths again.
9th Oct 2024 (6 mo. ago)
J todd
Recently done a viewing on a property with Daf he was highly knowledgeable and professional during our viewing. On the hunt for a property has meant we have attended over the 15 viewings it was nice to be greeted with a smile and someone as knowledgeable as Daf
8th Oct 2024 (6 mo. ago)
T Margetts
We used Smiths to sell my mother's bungalow and they have been excellent from start to finish.
Tom gave us good guidance on the process and produced a great sales package, especially with the video and photographs from Shireen.
From the moment we accepted the offer Janine was in continuous contact via WhatsApp keeping us updated throughout the whole procedure, despite lengthy complications with the chain. She is a real asset to the company.
I would have no hesitation in recommending Smiths to anyone buying or selling a property.
Seller
3rd Oct 2024 (6 mo. ago)
R Preece
Very helpful. Using the WhatsApp made communication very easy making the selling process less stressful. Would recommend.
Seller
27th Sep 2024 (6 mo. ago)
S Thuvaraganathan
I had an excellent experience working with Smiths homes to find my apartment. They were incredibly professional, knowledgeable, and attentive to my needs. From the start, they understood exactly what I was looking for and found several great options in my budget. They guided me through the entire process and made everything so easy and stress-free. I highly recommend Smiths homes to anyone looking for a reliable and dedicated real estate agent!
Tenant
21st Sep 2024 (6 mo. ago)
J Thomas
Great agency, would use them every time! No fuss, simple steps and lovely team. Helen was brilliant, and answered all our queries. Best agency by far in Swansea!
9th Sep 2024 (7 mo. ago)
L Thomas
Helen was fantastic, as were the whole team! They made a stressful time easy and were always on hand to help. The system they use is so straight forward and easy to use, and the whole process was smooth. I would highly recommend this agency.
9th Sep 2024 (7 mo. ago)
K Davies
We bought our house through Daf and he was amazing from beginning to end.
We immediately felt comfortable that the process would be smooth and easy and were lucky to have him support us through.
Having to find a buyer quickly to secure the sale and managing a relocation was not easy but we can honestly say we had the best experience end to end with Daf and would recommend him 100%.
We have both bought and sold many properties over the years and are so grateful our sellers chose Smith’s as the service from Daf was exceptional.
Katie and Keith and Sweep the dog!
Buyer
26th Aug 2024 (7 mo. ago)
D Rees
Smiths were communicative and worked hard to sell our property and generated a lot of interest. Would recommend their services
Seller
24th Aug 2024 (7 mo. ago)
S Beasley
Excellent service from friendly professional team. I felt valued as a customer and Janine was amazing, she kept me up to date on a regular basis. Would definitely use Smiths Sales again and recommend them highly.
23rd Aug 2024 (7 mo. ago)
M Reynolds
Smiths Sales & Lettings are my letting agent in Swansea.
Their service has been consistently good. They've been my agents for approx 10 years and they've always found me good tenants.
Landlord
19th Aug 2024 (7 mo. ago)
C Kerr
Can’t thank Rob Smith enough, went above and beyond to help us find a new home! Would highly recommend to anyone looking for their next property
11th Aug 2024 (8 mo. ago)
R King
Really appreciate Daf’s guidance through the sale of our family home in Swansea. Supported us all the way through the Conveyancing process to a successful exchange and completion!! Highly recommend.
Seller
10th Aug 2024 (8 mo. ago)
N Webber
Daf helped me find a home for me and my family, he is fantastic ant his job and professional, not to mention how handsome he is and his daughter
10th Aug 2024 (8 mo. ago)
A Smith
Daf is amazing at his job, really recommended ????????
10th Aug 2024 (8 mo. ago)
riggadoo
Amazing service from beginning to end. Thank you Daf and team … at last an estate agent who really cares and gets the job done!
10th Aug 2024 (8 mo. ago)
D Williams
Daf Spear is a great agent, really professional and knowledgable.
Top service.
10th Aug 2024 (8 mo. ago)
T Georgiev
I recently had the pleasure of working with Hywel and Helen and I cannot recommend them highly enough! Excellent service and communication. Thank you!
10th Aug 2024 (8 mo. ago)
Jake
I recently had the pleasure of working with Charlie from Smiths and I can't recommend them highly enough. From the very beginning, they demonstrated a deep understanding of the local market, providing invaluable insights that helped guide my decisions.
Their professionalism, transparency, and dedication were evident throughout the entire process. Whether it was promptly answering my questions or skillfully negotiating on my behalf, Smiths made the experience as smooth and stress-free as possible. They truly went above and beyond to ensure everything was handled efficiently and with care.
Thanks to their expertise, I was able to find the perfect home, and I couldn’t be happier. If you're looking for a reliable, knowledgeable, and genuinely caring estate agent, look no further than Smiths. They truly are the best in the business!
Buyer
9th Aug 2024 (8 mo. ago)
D Griffiths
If I could give more than 5 stars I would! Absolutely fantastic customer service and the best advice given. Emma in particular was fantastic. Thank you so much!
9th Aug 2024 (8 mo. ago)
R Smith
Best Agency I have used. Sales team give honest advice and constantly deliver. The rental department are a fantastic team that take all the stress away from being a landlord.
10/10 would recommend.
Landlord
9th Aug 2024 (8 mo. ago)
J moore
Very helpful!
8th Aug 2024 (8 mo. ago)
L sterio
Very professional and kind! Daf is excellent at what he does and is very talented in the work he does!
8th Aug 2024 (8 mo. ago)
H Jones
Although I haven't dealt directly with Smiths Homes, I had posted on a community facebook page asking for recommendations for a local trusted surveyor. Daf Spear very kindly reached out to me personally to offer any help and advice I needed, whilst also providing a solid recommendation of his own for a surveyor. Daf took time out of his day (on a weekend as well!) to discuss concerns I had and talk through his experience with my list of potential surveyors. He has been so kind, professional and completely open and honest with me. Considering I am not even a customer of Smiths and Daf really didn't have to reach out, I couldn't be happier that he did! ??
8th Aug 2024 (8 mo. ago)
L Evans
Excellent communication, really helpful and supportive during & after the move in date.. Hywel and Helen were dedicated to finding the right people for my property. Thankyou so much for your continued support.
Landlord
7th Aug 2024 (8 mo. ago)
S Ray
Viewing today with Robert was excellent. He knew the property well and answered our questions in detail. He offered masses of sensible and quite innovative options to ensure that the property could meet out needs in every way. A very likeable agent that put us at our ease enabling us to ask the silly and sensible alike. Thanks????
6th Aug 2024 (8 mo. ago)
T (Westy)
Excellent communication from Nicola in setting up appropriate meetings.
Ben, who visited our property was very knowledgeable and offered brilliant advice which we have taken on board and are now engaging Smiths to let our property. Every member of the team is excellent. I highly recommend this Company, they are responsive and professional.
Update
We have used Smith’s for our rental property for over 3 years now and they are still brilliant. Very thorough in their tenant vetting meaning lower turnover of tenants for us which is of course the ideal. Superb communications and very professional. I highly recommend them
Landlord
30th Jul 2024 (8 mo. ago)
J Hagedorn
Up until we met Robert and the team at Smiths the road to selling our home had been a rocky one. Extremely disillusioned we were ready to come off the market. Then we received a leaflet from Smiths asking “what do we do differently?’ and we decided to find out. From our first meeting Smiths were dynamic and passionate about selling our home. They were actively selling our home not simply advertising and hoping for a response. The team were fantastic, Robert was so understanding of our situation and always accessible for advice and information. Shereen’s presentation of our home was amazing showing it at its absolute best. The wonderful, patient Janine who often updated us before our solicitor did.
We felt supported and informed throughout the process and would encourage anyone selling their home to contact Smiths Homes first. We wish we had and not putting that leaflet in the recycling was the best decision we made.
Seller
17th Jul 2024 (9 mo. ago)
Anonymous Homeseller
Initial communication was great but when sale going through legal process found it hard to get updates and received misleading updates. Was told chain was 2 people ended up much larger and frustrated by lack of communication between chain and willingness to chase a speedier conclusion. The agent appears to be too busy to deal with your enquiries as they are too busy chasing new business to give you the necessary commitment.
Seller
16th Jul 2024 (9 mo. ago)
R Jeffreys
Rob was very friendly and helpful.
15th Jul 2024 (9 mo. ago)
R Paul
Rob Smith made the viewing and purchasing of our beautiful new home a breeze. From our first viewing, until completion, Rob has gone out of his way to help us and has been very considerate of our family needs along the way. Rob, Janine and the team behind Smiths have made the whole process so easy, especially when compared with our other experiences in the housing market. Facilitating a seemless and open dialogue between us and the vendors has been priceless. Trust worthy, friendly, professional and efficient. All the hallmarks of a great Estate Agents. Diolch Rob and team. We know our family will be so happy in our new home and our Dog too!
Buyer
14th Jul 2024 (9 mo. ago)
H Hughes
Robert was very helpful and knowledge and offered to support us on our property search. He was also friendly and very enthusiastic. Thank you Robert.
12th Jul 2024 (9 mo. ago)
P Kennedy
I can't recommend Smith's enough. We've moved quite a few times over the years and this was a very different experience from start to finish. From the moment Tom came round to value our house, he was friendly and professional (even after our dog nicked the lunch out of his bag and chewed up his notebook). We had an offer, over the asking price, the day after our first viewings thanks to his advice and salesmanship . Janine kept us up to date and chased up our solicitor and couldn't have been more helpful. She definitely speeded up the process. Thanks to the whole team!
Seller
11th Jul 2024 (9 mo. ago)
B George
We worked with Daf and Janine of Smiths Homes to purchase our house. Daf & Janine have been excellent in keeping the purchase on track, often in difficult circumstances, and we have so appreciated their professionalism throughout.
Buyer
8th Jul 2024 (9 mo. ago)
S Agency
Excellent customer service would highly recommend
7th Jul 2024 (9 mo. ago)
G Mclean
Daf and his team are so personable. You really do get a high level of personal, and importantly honest, service. Highly recommend this Estate Agency. Best service you could wish for during a highly important time in your life. Thank You.
22nd Jun 2024 (9 mo. ago)
O Kehinde
I had a lovely experience with Smith Homes. Excellent customer service by Helen. She made sure to attend to all my enquiries, and very professional as well. Keep up the good work.
15th Jun 2024 (10 mo. ago)
S Badger
I was a prospective tenant looking for an apartment in Swansea. Helen from Smiths was excellent. She has been professional throughout, clear on the process providing direct answers to questions. The whole process was efficient and well organised. Thanks to Helen, a difficult transition for me personally has been relatively painless (thus far).
Tenant
7th Jun 2024 (10 mo. ago)
S GOLDSMITH
We would highly recommend the services of Daf Spear, with the valuable assistance of Janine. We worked with Daf in both the purchase and subsequent sale of our rental property, and can vouch for his integrity, knowledge, absolute professionalism, and enthusiasm, in spite of some difficult aspects along the way during the sale.
Always approachable and contactable, his excellent relations with our solicitors took much of the stress out of the experience. We couldn't imagine using anyone else.
Seller
30th May 2024 (10 mo. ago)
F Gowling
My partner and I (Ryan) put an offer in on the house of our dreams back in March 2024. I rang Smiths homes estate agents straight away as I wanted to view the property as soon as possible. I spoke with Tom on the phone who he later showed us around the house. Tom was very professional and answered all questions that we had. We placed an offer and Tom was on the ball, he was very quick with replies and extremely helpful throughout this process. Our offer was then accepted and straight away we had a congratulations and a group chat was made on WhatsApp so that we could all keep in touch. Janine who was also looking after us kept us in touch quite often with regular updates which I was very happy about as I’m a very impatient person and want updates regularly. Janine was also very professional and answered questions quickly which reassured us that we picked the best home and estate agents. 2 months went by and today we finally pick up our new keys and that’s all thanks to Tom and Janine at Smiths Homes Estate Agents. We are extremely happy and excited to start this new chapter in our lives and we are grateful that we had a great team behind us. 5/5 stars!
Buyer
16th May 2024 (11 mo. ago)
C John
Smiths were excellent from start to finish. They spent time explaining the marketing of the house which included various options other agents don’t use. They were super attentive and helpful right up to completion which gave full support all the way. Definitely use Smith’s you won’t regret it.
Seller
16th May 2024 (11 mo. ago)
T Drew
Daf and his team, helped us sell our home at the end of last year. Daf was extremely professional, friendly and communicative throughout the process. Janine kept us up to date and answered all the questions we had promptly and thoroughly. We were well supported throughout the sale and would recommend Smiths to anyone looking to sell their property in the area. Thank you again.
Seller
20th Apr 2024 (11 mo. ago)
S Thomas
Tom was wonderful on the selling of my property I tried a few estate agents and smiths was by far the best
Tom is such a professional at his job and also Janine working in the background making sure the sale goes through smoothly Janine kept me upto date with everything
Can’t thank them enough
Seller
10th Apr 2024 (1 year ago)
G Earley
Great service from Daf and Janine. They helped me secure my home for life and ensured the deal went through as quickly as possible and always kept me updated! Thank you!
Buyer
7th Apr 2024 (1 year ago)
N Waal
My experience was first Class and I can't thank Daf Spear enough for his professionalism in all aspects. I have done a few projects now and Daf Spear has to be one of the best Agents out there. Great work Sir and thanks again for the hard work and support throughout.
7th Apr 2024 (1 year ago)
A MORSHEDUNNABI
Excellent
23rd Mar 2024 (1 year ago)
S saju
"Smiths Letting Agency provided exceptional service, making our letting process incredibly smooth. From start to finish, their professionalism and attention to detail were evident. Communication was clear and timely, and they guided us through every step with expertise. We highly recommend Smiths Letting Agency to anyone seeking a seamless letting experience."
Landlord
23rd Mar 2024 (1 year ago)
T Brogan
Both Dafydd and Janine were a pleasure to work with. They did an excellent job of marketing and selling my property after I opted to switch agents, due to the fall through of a previous offer. I can't recommend Smiths highly enough. 6/5.
Seller
22nd Mar 2024 (1 year ago)
B Mathew
Had a wonderful experience with smiths . We appreciate Helen for being so kind and helping. Thank you .
12th Mar 2024 (1 year ago)
Anonymous Homeseller
Professional, 100% hands on. Second time we have dealt with Smiths Sales & Lettings and highly recommend them. You will not be disappointed.
Seller
12th Mar 2024 (1 year ago)
A Hub
As a buyer, I've had a terrible experience. I put an offer in and details were given in writing over a WHATSAPP account with a screenshot of DiP. And then I was checking frequently to see if the owner has replied if they accepted it or not. The very next day I'm having a text message saying they have accepted another offer and they won't even tell me what the next offer should be to top it and says the owner would not be accepting any other offers. What if I am willing to pay higher than the market price. If I am seller I definitely wouldn't want to miss that opportunity and would expect them to earn the maximum I can earn for selling my property and not shutting off people who would be willing to pay more. Really terrible experience.
Buyer
6th Mar 2024 (1 year ago)
J Gorard
Always available. No issues with buying my property. Very transparent about all fees. Rhys, Janine, Emma and Robert were all fantastic. Would highly recommend!
Buyer
4th Mar 2024 (1 year ago)
A Lloyd
We have recently been looking at properties Smiths have and have been emailing Simone. We are very impressed at the excellent, prompt and efficient communications from Simone. So important to have prompt questions answered when you are looking at several properties. Thank you Simone.
4th Mar 2024 (1 year ago)
O Abiodun
Staff is very lovely. Very efficient company ????????
21st Feb 2024 (1 year ago)
S Jones
Great agents, really helpful and easy to get along with. I definitely recommend Smith's for sales or lettings
20th Feb 2024 (1 year ago)
K FORKUO
Smiths letting are the best in the business especially Helen. She’s good at her good. I would recommend everyone to work with Smiths Estate Agent. Trust me you won’t regret it.
Landlord
20th Feb 2024 (1 year ago)
H Landau
Amazing team, always ready to help. Hywel is wonderful. Thank you all.
20th Feb 2024 (1 year ago)
cmdesign
Always great service - thank you Robert Smith
19th Feb 2024 (1 year ago)
J Rees
I have currently sold my house with Smith's Estate Agents. The service, process and communication has been second to none. I would like to personally thank Robert Smith on a great job done.
Highly recommend Smiths Estate Agents.
Seller
19th Feb 2024 (1 year ago)
S Willson
We sold with Smiths and couldn't be happier! Our agent Rhys was brilliant from day 1, and it really felt like our sale was his highest priority.
Janine from the sales progression team was also excellent, keeping us in the loop and moving things along smoothly.
Top service from everyone!
Seller
17th Feb 2024 (1 year ago)
A Anderson
If you want to sell your house quickly and without too much fuss Smiths Estate Agent is the one to go to. Excellent knowledge of the housing market in the Swansea area and good communication throughout.
Seller
16th Feb 2024 (1 year ago)
M Johnson
The best estate agent I have ever used
Tom and his team are very helpful, attentive to detail and look after you like you are the only customer
Made the sale of my property a pleasure to be part of
They are the best
Seller
10th Jan 2024 (1 year ago)
D Kyriakides
Really good experience with Rob and Janine at Smiths. Great communication throughout the process of our house purchase, always keeping us in the loop with regard to the status and whether we needed to action anything. Would recommend!
Buyer
11th Nov 2023 (1 year ago)
A Thompson
We can't speak highly enough of the support we had from Daf Spear and the team at Smith's. Daf worked hard to progress the sale of our 'old' home and our 'new' home. He is responsive, professional and does what he can to stay ahead of any issues which might need to be addressed. I would strongly encourage you to go with Daf and Smith's if you want an estate agent who will act in your best interest.
Seller
5th Nov 2023 (1 year ago)
L Roblin
Why can't all agents be like Tom??
He was the agent for a property we just purchased, we have dealt with a lot of agents over the years and we can safely say, this deal would have fallen through should he have not been involved.
His knowledge and experience in the industry, along with good people skills helped ensure this deal was recovered multiple times!
This was a complex deal structure, which we know a lot of other agents simply wouldn't have understood.
We know where to go if we ever decide to put something on the market.
Thanks Tom!
Smiths are lucky to have you on board!
Buyer
4th Nov 2023 (1 year ago)
L Jones
Tom was professional and went out of his way to help from day one . Very often answering queries while not at work during evenings and weekends . I found him very efficient and helpful always concerned about the client from start to completion and beyond. I would recommend this agency without reservation , superb service . I love me new home . Thank you to Smiths lettings esoecially Tom.
Tenant
3rd Nov 2023 (1 year ago)
H H
Rhys is a credit to the company. He was kind, friendly and understanding when valuing my Dad’s house. He’s clearly ah experienced estate agent and I would not hesitate in recommending him to anyone selling in upsetting circumstances. Thank you Rhys
Seller
23rd Oct 2023 (1 year ago)
A morris
I’ve had the benefit of dealing with Rhys a couple of times now he’s a great agent always professional, knowledgeable and available!
There have been times when I really felt I was a nag but Rhys was always reassuring contactable and kind, he understands well the stress of selling and buying houses.
My house journey is still ongoing but Rhys really worked hard for us and I’m very grateful.
16th Oct 2023 (1 year ago)
L Morton
Had 3 sales fall through whilst trying to buy our dream house, Daf Spear managed to keep the process together through a very challenging period. A total pleasure to deal with and also managed to keep us motivated throughout when it felt like the universe was against us.
Buyer
7th Oct 2023 (1 year ago)
S hammett
Fantastic service from Smith's Sales! The quality of marketing was brilliant and immediately generated interest in our property. We liaised with Daf, whose professionalism was first class. He worked so hard from our initial meeting right up to completion and beyond! He was always available to discuss any queries....even when on holiday! We highly recommend Smith's sales.
Seller
6th Oct 2023 (1 year ago)
I Stoyanova
The agency works with very professional and experienced agents.
5th Oct 2023 (1 year ago)
H Llewellyn
I'm a bit late leaving this review sorry, but better late than never.
We bought a house in Sketty, Swansea through Smiths Estate Agents and I'm pleased to say it was an A1, First Class experience!
We're a family of four, moving from Birmingham back to Wales so we had a lot of issues to deal with but fortunately for us Rob and Janine had our back all the way. We really did have quite a few hurdles but they did everything possible to get us over them. They were even managing 'Our' solicitors for us and kept us informed at every single step.
Special mention has to go to Janine though (no offence Rob). She was simply superb throughout. Every little bit of info and we knew about it straight away. Any questions we had, she was on the case sorting and solving them on the spot. We were asking our solicitors questions and we were getting our answers from Janine!!!
We have only positive words for Smiths and recommend them to anyone. If we ever move from this house in the future we know where we'll be heading to help us.
Cheers again
Huw Llewellyn
Buyer
2nd Oct 2023 (1 year ago)
A Hinchliffe
Super grateful to Tom at Smiths for his involvement in any recent home purchase. Prompt responses to queries and the only party in the whole transaction I didn’t have to chase; he was very proactive and kept me up to date throughout. Excellent service!
Buyer
18th Sep 2023 (1 year ago)
S Evans
Fantastic service received by Smiths Homes with the sale of my apartment. Superb attention to detail and communication throughout by Daffyd and Janine. Thank you so much!
Seller
5th Sep 2023 (1 year ago)
J Jones
Thank you Rob and team for helping us purchase our new home. Highly recommend
Buyer
5th Sep 2023 (1 year ago)
M Gauci
Great service from Daf, Janine and the team. Nothing was too much trouble and made the process of buying as smooth as it could be. Would use again and recommend ????
Buyer
4th Sep 2023 (1 year ago)
Anonymous Landlord
For renting a property I would definitely recommend Hywel Nicholas from Smiths Lettings very professional did a quick and efficient job very pleased. I would also like to give Emma a mention always polite and helpful keeping us updated we will be using them again.
Landlord
31st Aug 2023 (1 year ago)
L Homes)
Fabulous team and company - especially Robert ??
25th Aug 2023 (1 year ago)
S Marshall
Everything worked perfectly from marketing to completion. I would definitely recommend them.
Seller
13th Aug 2023 (1 year ago)
D Mitchell
Absolutely amazing from start to finish, always keeping me updated and in the loop. Completely flawless from start to finish! Massive Thankyou to Rob and Janine will be recommending to everyone I know!
4th Aug 2023 (1 year ago)
J Evans
My experience with Dafydd at Smiths was by far the best out of all estate agents we have come across during our selling and buying journey. The process was clear and concise. It took away a lot of the avoidable uncertainty in what is a stressful time for any family.
Seller
8th Jul 2023 (1 year ago)
F JENKINS
Great experience from start to the end. Help in everywhere possible and alway found a solution, couldn't have asked for better.
5th Jul 2023 (1 year ago)
B Davies
I would like to pass on my thanks to both Rhys and Janine for helping my wife through our move. The constant support and communication was nothing short of brilliance. Janine, in particular, was very calming, assuring, very diligent, and enthusiastic every step along the way to completion, a very effective partnership!!!
Thanks Again.
Byron and Jayne Davies
Seller
30th Jun 2023 (1 year ago)
H ahmed
A brilliantly run organisation. The level of customer service is fantastic. Very well presented and the people have an in depth knowledge of the market. Really commited in helping their customers. Further more really make everyone feel at ease and definitely can feel in safe hands Keep the great work up.
30th Jun 2023 (1 year ago)
M wood
A brilliant service. Thank you Hwyel for your patience with my persistent calling for updates ????. I recommend this agent to anybody
30th Jun 2023 (1 year ago)
A Norton
Tom is a helpful and friendly agent, always responsive to messages and really does his best to understand what needs to happen. Would be happy to recommend him
30th Jun 2023 (1 year ago)
M Richards
We recently purchased a house with Smiths and both Rhys and Janine were a pleasure to work with. They were always available to talk to and always kept us up to date with what was happening on the chain. I always believed they were doing everything in their power to get us into the property as soon as possible.
Thank you both for all your help.
Buyer
29th Jun 2023 (1 year ago)
DeniJSmith
Robert is friendly, helpful & efficient and has been a massive help every step of the way. I would highly recommend smith sales & letting, 5 stars!
28th Jun 2023 (1 year ago)
Dinah
Robert has shown us a few houses over the last couple of months. He's always very helpful and engaging. He also has the best corduroy suit!
28th Jun 2023 (1 year ago)
J cavanagh
Fantastic experience from start to finish. Dafydd attended swiftly to get my house on the market. Fully explained the process, the photography was great and the drone feature was amazing. The house was sold within a short time, dafydd kept me up to date with a private group chat, everything ran smoothly from start to finish, I would highly recommend dafydd to anyone wishing to sell their property with pride and passion.
Seller
25th Jun 2023 (1 year ago)
N Thomas
Absolutely amazing company! We have dealt with our estate agent Tom - who has helped us sell our house and made the process so smooth and stress free. Would recommend to anyone!
Seller
22nd Jun 2023 (1 year ago)
J Stacey
Absolutely professional from start to finish didn’t disappoint! Can’t speak highly enough of dafydd the features he includes to sell my home with a drone overview, private group chat for seller and buyer always there to answer any questions, constantly working for us publicising and sharing our house on every platform Thankyou dafydd from the bottom of our hearts your.
highly recommend and your team ????????????????????
Seller
22nd Jun 2023 (1 year ago)
T Bacon
The service provided by Smiths Lettings has been professional throughout our moving process.
When originally viewing our, now, new home, they were very accommodating towards my partner who had a different working schedule and we were able to view after they had officially closed for the day.
Although a small business, it is evident they do their very best to reply to any correspondence swiftly.
Tenant
21st Jun 2023 (1 year ago)
R sillitoe
I just wanted to express the amount gratitude I have for this Smiths Estate Agency. I was helped by Hywel who was so helpful, kind and friendly. His services were so fast, efficient and amazing ???? I applaude them for helping I and my family find a beautiful home ???? I will highly recommend them to anyone ????
Buyer
21st Jun 2023 (1 year ago)
A Khan
Very smooth process throughout buying. Both Rhys and Janine were very helpful and had good communication and were always available .
Would recommend
Buyer
12th Jun 2023 (1 year ago)
L Goss
What brilliant service we had, when dealing with Smiths Sales & Lettings. They couldn’t have been more helpful. Thank you Emma and Rhys.
13th May 2023 (1 year ago)
H Edwards
Such a pleasure to deal with smiths sales and letting to purchase my property. Everything ran so smoothly and the staff were always available and prompt with their response. Special thanks to dav who was super professional.
Buyer
18th Apr 2023 (2 years ago)
A Finnegan
I had a great experience using Smiths estate agents. Robert took the time to sit down over a coffee to find out which houses I liked, and was the nicest estate agent I met in the process of buying my house.
Buyer
15th Apr 2023 (2 years ago)
L Fisher
Janine dealt with our very long drawn out sale really well. She kept in touch with us through a WhatsApp chat and constantly chased the rest of the chain who were holding us up. Smiths were a very professional company who we would recommend
Seller
13th Apr 2023 (2 years ago)
T Szabo
We have had an amazing experience with Smiths from start to finish. Daf, our agent is efficient, receptive, smart and on the ball. If something needed to be completed, it was done. And now we are proud first time buyers! We would recommend Smiths to all house buyers ????
Buyer
12th Apr 2023 (2 years ago)
D Bray
Well it certainly has been a long haul in the purchase of 5 The Causeway we would not have got through this without Janine's perseverance, dedication and determination keeping us up to date at all times and always with a smile. We definitely would not have got to completion without Janine's help and following up constantly on a daily basis. We are both so grateful to you.
Janine you are an absolute asset to Smiths Sales & Lettings and they are very lucky to have you. Thank you again for all your help and guidance. We were both very lucky to have you on our side and wish you all the best for the future. Take care
Steve and Debbie Bray
xxx
Buyer
11th Apr 2023 (2 years ago)
D Heaton
First class service from Smiths Estate Agents. Both the sale team and the support staff were first class from start to finish. Special thanks to Janine who we were in constant contact with through WhatsApp and calls.
Seller
6th Apr 2023 (2 years ago)
M Devireddy
Very Pleasant and Informative......
Today we could complete our first house purchase through Smiths Estate agency and the team (Dav Smiths & Janine) at Swansea. Staff is very welcoming, during house viewing Dav provided with most of the the details as much as possible beyond our expectations very patiently rather completing viewing appointment in 10 minutes like we experienced with others and answered all the queries (new buyers usually have) which is given a confidence to proceed further with the property purchase. This is the first appointment with Smiths and the best over the 10's of other appointments we had experienced over 8 months with others.
Special Thanks to Dav Smiths :) and we really appreciate the consultation.
Regards,
Muni
Buyer
6th Apr 2023 (2 years ago)
J Calvin
I recently purchased my first home with the help of Daf and I’m absolutely delighted with the level of service I received. From the beginning, Daf was incredibly helpful and provided fantastic advice on the local area, the property market and the best way to go about securing the property I wanted. Throughout the entire process, from viewing the property to the completion on the purchase, Daf was friendly and professional, always doing his utmost to ensure everything went as smoothly as possible. I am grateful to Daf and the team at Smiths Sales & Lettings LTD for their assistance throughout the process and I wouldn’t hesitate to recommend them to anyone looking to purchase a home.
Buyer
6th Apr 2023 (2 years ago)
C Jones
Great experience buying a house with Tom, great communication and very efficient.
Buyer
5th Apr 2023 (2 years ago)
N Richards
Simone was very helpful , professional and gave great service at answering my queries.
5th Apr 2023 (2 years ago)
M Evans
I have used Smiths for approx 10 years initially to find/vet Tenants and more recently to manage my Rental Property.I have found them to be Helpful , Professional and Courteous .Any query or problem I’ve had has always been dealt with in a timely and efficient manner.
Landlord
19th Mar 2023 (2 years ago)
L Oneill
Fantastic service throughout. Robert & the team really looked after us. Would highly reccomend.
16th Mar 2023 (2 years ago)
R Evans
The team handled the sale of my father's house with total professionalism ably led by Daf Spear, excellent communication throughout.
It was a great pleasure working with them despite the obvious stress factors relating to a house sale.
We are now in the process of using Daf and his team to handle the sale of my own property.
I cannot recommend Daf and his team enough, thank you for everything.
Seller
10th Mar 2023 (2 years ago)
W Thomas
I can honestly say that the service I received from Tom was 2nd to none! He was professional,patient and friendly. in fact, nothing was too much trouble for him. He explained everything about how he and the company work to achieve the sale of my house. After the appointment he was available at any time to answer any questions and give any advice I needed. I honestly can’t praise him highly enough and on the basis of that this is a company that I would recommend that anybody use in their purchase or sale of a property.
Seller
10th Mar 2023 (2 years ago)
S Reid
I was very impressed with the service that Smiths provided. There was definitely a personal touch and I felt that I was supported right through the process. There was a delay in proceedings because of an issue that I had with my bank but Smiths handled it with patience and understanding until the sale was completed. Tom traveled a distance to personally deliver the keys to a friend who was looking after my house - this was much appreciated! Overall, I was impressed and I would definitely use Smiths again.
Seller
9th Mar 2023 (2 years ago)
H Dark
I had my house valuation carried out by Rhys who came highly recommended by my neighbours. He arrived on time,was polite, friendly and very knowledgeable in his field.
I was pleased with the valuation and will definitely use Smiths when I need to sell in the future.
8th Mar 2023 (2 years ago)
S Davies
It’s been amazing working with Tom from Smiths for the house sale. Really approachable, helpful and made life so much easier for me. So grateful for their help and support. Fully recommend Smiths.
Seller
1st Mar 2023 (2 years ago)
M Hill
Helpful and efficienr
26th Feb 2023 (2 years ago)
L herbert
Brilliant customer service from Daf whilst seeking a property. Experienced friendly, gave us sound advice and altogether excellent. Relocating to Wales to be near family. Stressful as areas not known. Thank you for your advice and support on our new adventure.
24th Feb 2023 (2 years ago)
D Dubesky
We have just started our tenancy and so far are very happy with the service and help we have received from smiths homes, Hywell and Emma are very helpful and keep you up to date with everything! Got things moving a lot quick than we hoped for! Thankyou very much
Tenant
22nd Feb 2023 (2 years ago)
A Anuoluwapo
It was an awesome experience particularly the staff that attended to us all through. The way we were related with was professional and friendly as regards the property. Best service so far from a Letting Agency.
Landlord
17th Feb 2023 (2 years ago)
Percy
Dafydd was amazing during our purchase of an existing business in Gower. Always available to offer advice, and provided a truly personal touch. Would highly recommend.
17th Feb 2023 (2 years ago)
L Eynon
My partner and I decided to sell our property. We received a number of valuations from local estate agents in Swansea. Smiths were by far the best agents around. In particular, Tom who was fantastic from the start of the process. He was professional, knowledgeable and extremely helpful. Everyone at Smiths were excellent, the media package put together for the sale of the house was phenomenal. Tom was great during the sale of the house and got a deal done within the first couple of weeks. Overall, it was a seamless service and I would highly encourage anyone wanting to sell or purchase a house to use Smiths. Even better Tom Edmunds is one of the best professionals around!
Seller
17th Feb 2023 (2 years ago)
A penhale
Rob was fantastic with me when helping me looking for my first property. His advice and expertise has been invaluable to me finding my new dream home! Highly recommend and a 5 star service. Thanks again.
Buyer
14th Feb 2023 (2 years ago)
E Rees
Highly recommend Robert and his team ‘the very best estate agents
14th Feb 2023 (2 years ago)
T Bloodhounds
Courteous and helpful and efficient.
Thanks for an excellent experience and putting the client first
13th Feb 2023 (2 years ago)
J Quant
Great Company, great staff, nothing’s too much trouble for them, very happy, would recommend to anyone.
13th Feb 2023 (2 years ago)
R Hoare
I can highly recommend Robert and the team. Superb service!
13th Feb 2023 (2 years ago)
J Oram
Excellent agency. Highly professional and knowledgable consultants who genuinely care for their clients.
13th Feb 2023 (2 years ago)
D Morcom
This was my first time selling a house so I was a little worried given how stressful I had heard it could be. Rhys and the team at Smiths made it incredibly easy though. They kept me updated throughout the whole process, they were great at working around my schedule and Rhys was always available to answer my (many) questions.
Rhys and the team were also great at getting my property out into the market - I hadn't realised how many different ways a house could be advertised so I'm definitely glad I used a tech savvy estate agent.
Seller
12th Feb 2023 (2 years ago)
F Ali
Fantastic service. Highly recommend Smiths. They really go above and beyond for you and on top of that such lovely people to deal with. They give you so much advice and support and treat you like a friend. Thank you ????
11th Feb 2023 (2 years ago)
S Pullin
Great advice, fully recommend investment advice from Robert.
10th Feb 2023 (2 years ago)
A Jones
Met with Rob recently. Great honest advice on how to get the best price for my property.
Would certainly recommend Smiths Lettings.
10th Feb 2023 (2 years ago)
C Williams
Highly recommend, I was really happy with the service I received, nothing was too much trouble
10th Feb 2023 (2 years ago)
M Poole
An excellent and thorough service from Hywel and the team to turn around a vacant property and get it tenanted within no time at all. We have full trust in Hywel who is very knowledgable and thorough with vetting potential tenants. Highly recommended!
Landlord
9th Feb 2023 (2 years ago)
L Smith
Great Service!! Highly recommended, Thank you Simone
8th Feb 2023 (2 years ago)
R Rees
I had used Smiths Estate agents over 10 years ago. When the time came to sell our property I knew only one agent would be suitable and they did not disappoint. Felt like family, getting the best price for us and not just closing a deal to get commission. Their communication skills were exceptional and the service was 1st class and more. Can not recommend the team enough. Tom was a legend answering queries immediately , even gone 8pm! Robert was very professional listening to our needs and understanding how we wanted to market the property. I’ve dealt with a lot of agent across south wales but this service was something else!
Seller
8th Feb 2023 (2 years ago)
G evans
Very happy with our experience with Smith's Sales and Lettings. Communication was easy and straight forward both prior to the valuation and after. Our agent Rhys was polite, friendly and helpful and arrived at the agreed time punctually. Additionally Rhys showed professionalism and clearly understood both the market and our needs in the process. Would recommend highly.
8th Feb 2023 (2 years ago)
Stella
I Really want to say a massive thanks to Tom who helped us with purchasing our first home, he kept us up to date with everything going on and kept in contact throughout the whole sale. I Would highly recommend Smiths Sales & Lettings LTD and cannot praise Tom enough for his hard work. I would definitely use Smiths Sales & Lettings LTD in the future again.
Buyer
7th Feb 2023 (2 years ago)
J Morse
Met Rob today who gave me some excellent investment advice and a clear strategy to help us find a property to buy.
Can't recommend enough.
Buyer
3rd Feb 2023 (2 years ago)
C Harris
Simone responded to my enquiry promptly and professionally. Many Thanks
2nd Feb 2023 (2 years ago)
K Burrowes
Daf and his team at smiths we're incredible. Daf went well out of his way on many occasions to help with the sale of the property. Always ready on the other side of the phone with constant updates throughout the sale. Highly recommend and will be definitely using Daf and his team in the future when we are ready to buy.
Seller
2nd Feb 2023 (2 years ago)
G G?yr
Rob gave us some invaluable investment advice, can’t recommend highly enough!
2nd Feb 2023 (2 years ago)
M Williams
My property was sold with the professional assistance of both Rhys & Janine at Smiths
From the beginning of this process they have been incredibly supportive & professional, they always kept me up to date and fully informed me each step of the way.
When we hit some bumps along the way, which I have to highlight had absolutely nothing to do on the selling side of the process. They were right there for me, to reassure me, support me and give the correct advice.
Just simple things as returning phone calls, answering text messages and doing what they said they would do gave me piece of mind, which doesn't seem to happen much these days regarding other companies.
They went over and above to sort things out, get the answers and move things forward.
I can't thank them enough for everything they did and for always making me feel valued not just as a client but, as a person and not just a case number.
If you are thinking about buying or selling a property I would definitely recommend Smiths Estate Agents to handle your affairs.
I highly recommend Smiths, for the fantastic team, their professionalism and excellent quality of service.
THANK YOU again Rhys & Janine .
Kind regards from a very happy and appreciative person.
Mary
Seller
1st Feb 2023 (2 years ago)
D P
I just signed a lease on a place with Smith. I had an excellent experience working with them and am very happy with the way they handled things. In contrast to other agencies, their key advantage is that they don't burden their clients with needless cumbersome paperwork that interfere with their ability to find shelter. They treat their consumers with a lot of respect and are straightforward and professional at the same time. Smith ultimately assisted me in finding a home after a lengthy search during which I was unsuccessful. I want to express my special gratitude to Mr. Hywel for all of his help and hard work handling the paperwork of my agreement procedure from beginning to end. Thank you Hywel and Smith Sales & Lettings!!
Tenant
1st Feb 2023 (2 years ago)
C Jones
For the past 16 months we have been trying to find our new home in Swansea. The market has been highly competitive!! One of the highlights has been our involvement with Robert Smith at the Smiths office Swansea. Robert has been extremely proactive, responsive and reliable throughout our search and eventual purchase of one of his client's properties. He has been as interested in our needs as those of his client and in no small part 'oiled the wheels in the chain' to help see the conveyancing process succeed! We really felt he was 'on our side'. Should the time come for us to sell I know which agency I will be working with!! Thanks Robert!
Buyer
1st Feb 2023 (2 years ago)
A Blundell
Fantastic service from Daf throughout a long and technically difficult purchase process (legals). Never too late to get back to me and answer my questions and always friendly and professional throughout ????
Buyer
30th Jan 2023 (2 years ago)
H Williams
Tom was knowledgeable, an outstanding communicator and very professional throughout our selling process. He kept us informed at every step, advised us on any issues we had questions about efficiently and expertly. We would definitely recommend Tom if you are thinking of selling a property. Thank you for everything you did Tom
Seller
27th Jan 2023 (2 years ago)
J palmer
Very helpful, professional. I only wanted someone to 'let only' the house, as I am happy taking management responsibility. They were very helpful, and took two or three block group bookings for the rental in Llanelli before my tenant was found. They sorted the contract, any new legislative required changes, EPC, photographer, etc. Very helpful and willing.
Landlord
23rd Jan 2023 (2 years ago)
N Mills
Well where do I start. Robert and Janine thank you so much for your guidance and professionalism through the sale. You both were always at the end of the line whenever I had questions to ask and never kept me waiting. Every week I had an update from Janine after she’d been in touch with both solicitors. All of the staff are professional and welcoming.
Thank you
????
Seller
20th Jan 2023 (2 years ago)
K Evans
Daf & the team at smiths were amazing. There was regular updates from them both by message & calls as well as the odd voice note.
Daf loves a voice note!! ????lol
They took care of absolutely everything whilst selling my Father in laws house. Daf worked with compassion & took our feelings very much into consideration.
We will definitely use Smiths to sell any property in the future & would recommend them to everyone.
Seller
17th Jan 2023 (2 years ago)
M Grek
We have been absolutely blown away by the service we have received from Daf and Janine. Exceptional communication, all contact was three way by email, text and verbal which ensures messages received with no breakdown. Whenever we called, we always had a response and always felt supported. Their photographer is excellent, our house looked fantastic in their photos which attracted a lot of viewings. I would have no hesitation in recommending Daf to anyone looking to sell their home. Thank you Daf and Janine for all your support!
Seller
4th Dec 2022 (2 years ago)
D Kania
This was our first time selling a property, and we highly recommend Smith's for your next move! Daf and Janine were extremely helpful throughout the process. They consistently exceed expectations and are available to answer questions at all times. There was excellent communication throughout, as well as a friendly and highly professional high-quality service. Thank you so much to everyone at Smith's!
Seller
1st Dec 2022 (2 years ago)
L Walsh
Excellent service throughout. Both Hywel and Emma were always professional, efficient and very helpful. They made the process from start to finish stress free and seamless. Would highly recommend this agency.
21st Nov 2022 (2 years ago)
G Scottà
We purchase our first house with Rhys from Smiths Sales. As first time buyers the process has been sometimes overwhelming, but Rhys has always been available in every step of the purchase and liaised with the vendors for us. The whole team also supported us in the buying process. Recommended.
Buyer
13th Nov 2022 (2 years ago)
S Dimova
Thank you so much they was really fast with our deal all was secure deposit and rent. We make everything online which was sooo easy doesn't have to take all the paperwork out and get lost in it. Thanks really really easy cheap and enjoyable.
Tenant
11th Nov 2022 (2 years ago)
R Jones
Excellent experience purchasing our new home with Rhys from Smiths Sales & Lettings.
Rhys was always at the end of a phone call or WhatsApp when needed, dealt with everything quickly and efficiently, I honestly can’t fault him.
Made purchasing the house so much easier and built up a good relationship with him.
Thanks for everything Rhys!
Buyer
5th Nov 2022 (2 years ago)
P thomas
Absolutely thrilled with the professionalism of Tom Edmunds selling my late mums house, from start to finish. Excellent communication and handled expertly. Cannot praise Tom enough. Thank you very much Tom.
Seller
4th Nov 2022 (2 years ago)
V Breeden
We had the pleasure of dealing with Tom as he was our vendors estate agent. He went above and beyond to help progress the sale, put up with all our demands and was so quick at answering everything. He was far better than our own estate agents! I wish i had used him & in the future if we move Id use him in a flash. He even helped us on the day to move boxes in! I couldnt recommend him more for anyone looking for an estate agent!!
Buyer
4th Nov 2022 (2 years ago)
P Rees
Can’t recommend Smiths enough! We’ve just sold our property with them and they were highly professional, skilled and communicative throughout the whole sales process. A special mention to Rhys, whose exemplary work ethic carried the process through to completion and to the whole team who made it happen. We will not hesitate to use Smiths in the future should we need their services.
Seller
4th Nov 2022 (2 years ago)
A Saunders
This was our first time selling a property and I didn’t know what to expect. Daf Spear put our mind at rest and the whole process was effortless. We were well informed and the quality of product and service we received was second to none and of the highest quality. As a customer there was never a moment where we didn’t feel valued and respected. We wouldn’t hesitate to recommend Daf Spear and Smiths estate agents to anyone. When we buy or sell a house we know who we are using. Thanks to everyone at Smiths!
Seller
29th Oct 2022 (2 years ago)
M Powell
I have had an amazing experience with Daf Spear. From the arrangement of the home viewing/ sale to the completion. I will definitely be going to Daf for his service and to Smith's sales again if I buy or sell my home in Swansea, I honestly can’t fault him. He was even answering questions outside of working hours due to me only being able to reply to him then. Customer service has been truly exceptional. Thank you once again Daf ????????????
Seller
21st Oct 2022 (2 years ago)
D Davies
Tom helped us sell our house and gave good advice. He worked really hard and did not give up. I’m glad we used his service and would recommend him - always pleasant, patient and cheerful.
Seller
21st Oct 2022 (2 years ago)
A Kumar
It took a bit of time - however our needs were comprehensively understood; and opportunities flagged to us timely. We also liked the guidance and facilitation - finally a good result !
19th Oct 2022 (2 years ago)
H bandi
Rhys Smith helped us to sell a house. Very happy with his service! Very professional, always available and extremely friendly and helpful! Would highly recommend!
Thank you!!!
Dr Bandi
Seller
27th Sep 2022 (2 years ago)
Anonymous Homeseller
Recently Dafydd Spears came to give his advice on the sale of our house in The Mumbles.He carefully surveyed all the aspects of our property whilst asking pertinent and perceptive questions. He then gave us a very detailed explanation of how he would present and price our property in order to maximise its potential sale.We were extremely impressed with his high level of professionalism and expertise based on his understanding of the current market.We want to highly recommend Dafydd.
Seller
26th Sep 2022 (2 years ago)
L C
After working closely with Dafydd Spear to view a home that we loved, his after sales care and support was second to none, after helping us chase our chain right to the bottom and keeping us in the loop constantly with updates, I can’t thank him enough for his help and support during our buying process. Look forward to working with him again on the next one!
Buyer
26th Sep 2022 (2 years ago)
V reyes
Rhys the agent we got the day of the appointment was amazing...He took his time to explain all in detail,he was not in a rush like unfortunately other agents do,So very satisfied for his service.A very committed agent!!.
Thanks Rhys.
21st Sep 2022 (2 years ago)
T Edmunds
Tom sold our house in Rhossilli. His attention to detail and professionalism was second to none. He took care of everything from start to finish and kept us updated at every stage, dealing with the solicitors and buyers on our behalf. It was sold very quickly after several offers. I have and would recommend Tom to anyone.
Seller
8th Sep 2022 (2 years ago)
K Saw
Had a wonderful experience with Daf, from arranging home viewing/ sales and finally, the completion on 30th August. Will definitely go for Daf's service/ Smith's sales again if we buy another house in Swansea. ????????????
Seller
30th Aug 2022 (2 years ago)
M Dickerson
Rhys was my agent when selling my property from the first meeting with Rhys i was very impressed by his knowledge and professionalism. Rhys was always on hand whenever I had a questions or needed advice throughout the process. I can’t recommend rhys and this company enough they are the best in the business.
Seller
4th Aug 2022 (2 years ago)
S Math
Very accommodating with viewing as I saw the property virtually. Visual images did justice. Although I came over the weekend, I had no difficulty with moving in. Thanks to the team.
1st Aug 2022 (2 years ago)
gogna500
I have recently secured a rental property via Smith's. I was in a difficult and stressful position as I was living away from Swansea and required a high spec property to match my needs.
I liaised with Emma Perry who was extremely professional, personable and friendly. She took the time to understand my requirements and appreciated I was under a time pressure. Emma was quick to respond to emails and able to send the relevant paperwork through.
I am very happy with the service I experienced through Smith's and specifically Emma.
Thank you so much
Nik
Tenant
28th Jul 2022 (2 years ago)
B Liebenberg
Thank you so much to Howell for being so accommodating and finding us such a beautiful home. Was a joyful experience.
Tenant
26th Jul 2022 (2 years ago)
A Fraser
Smiths Sales & Lettings we’re absolutely professional from start to finish. Selling my higher end property in 150 days. Daf Spear was the driving force with his professional manner, enthusiasm and attention to detail. Daf takes Estate Agent’s to a different level. If you’re thinking of selling your house I would definitely give Smiths a call and ask for Daf. Thanks.
Seller
23rd Jul 2022 (2 years ago)
J Trick
Hywel and Emma at Smiths were great throughout. Both were easily accessible whether via email, phone or the office.
18th Jul 2022 (2 years ago)
L Owens
Fantastic experience with Rhys (Swansea branch). He was highly knowledgeable about the area and property, enthusiastic, professional and patient. We couldn’t have asked for a better person to show us around. Thanks Rhys :)
all the best, Chris & Lily
13th Jul 2022 (2 years ago)
P Jones
The two agents we have dealt with at Smith Estate Agency, Rhys and Dafydd, have demonstrated a real interest in our situation and a genuine desire to help. The generous amount of time they provided
was much appreciated. Pleasant and professional advisers.
13th Jul 2022 (2 years ago)
L Bennett
Very satisfied. Excellent service. Ben has drive and determination to secure a sale. Janine was an excellent intermediary for challenging buyers and buyers solicitors. Highly recommended.
Seller
6th Jul 2022 (2 years ago)
E davies
An Extremely polite team and give you plenty of time to look and view the house garden etc ! They don't push the buyer into making quick decisions or LIE to you like other agents ! Ben treated me like a person with respect and therfeore will work both ways
They are not selling houses they are selling HOMES !!
Buyer
6th Jul 2022 (2 years ago)
J McKimm
We can totally recommend the Smith’s team for your house move. Great attention to detail, excellent communication throughout and a friendly and highly professional high quality service. Nothing is too much trouble and they’re all super responsive. We’d definitely use them again, tho hope we’re not moving for a while!!
29th Jun 2022 (2 years ago)
R prosser
An excellent service with help and advice all the way through the journey of our sale. Daffyd worked extremely hard to get a sale of our property at the price we needed to move onto our next chapter. He was always available to deal with any issues that arose along the way and communicated effectively with Solicitors when required.
We would thoroughly recommend using Daf and the Smiths team to sell a property, get the right price and help you find a new home.
Seller
19th Jun 2022 (2 years ago)
J Randel
I would like to thank Dafydd of Smiths Sales and Lettings Ltd for his friendly and professional advice that he gave me when selling my late Fathers property. The property has now been sold quickly and efficiently. His knowledge and experience in dealing with this matter at such a stressful time was invaluable and reassuring to me.
Thanks Justine Randel
Seller
18th Jun 2022 (2 years ago)
? ????????
We are very grateful to Smith Sales& Lettings, also separate thank you for agent Hywel Nicolas for helping us move to a new house. We are family from Ukraine, just came to Wales and it was very challenging to find a property for rent. But with their help and attention for our questions now we have already moved to new house. We would highly recommend this company.
Tenant
18th Jun 2022 (2 years ago)
H Scott
I was getting rather desperate looking for somewhere to live close to where I'll be working, and I was a couple of weeks away from my student lease running out.
Finally I found this place, and it's melted the stress off me. Hywel at Smith's has been one of the friendliest estate agents I've ever met, and the process has been quick and efficient.
They seem genuinely trustworthy and eager to help. Highly recommend them.
Tenant
17th Jun 2022 (2 years ago)
A Maddocks
Dafydd made us feel at ease whilst on the owner's behalf he presented the Browns Drive property , we felt at home. His knowledge of the premises was impressive fielding questions in an open and honest way. We did not feel under any undue pressure, he is someone we would trust to do what's right for the customer. A breath of fresh air approach in an otherwise 'pushy' service industry.
13th Jun 2022 (2 years ago)
R Ali
I had the pleasure of dealing with Rhys from Smiths Sales and Lettings. Rhys was extremely professional and very knowledgeable of the local area as well as having indepth knowledge of the property. Rhys responded to all my queries and was very helpful in offering advice on how we could utilise the space to suit our needs. impressed with the service provided by Rhys.
13th Jun 2022 (2 years ago)
J Boucher
As a trades person working with the team for many years I can honestly say they are one of the most professional and friendly teams I’ve worked with.
5th Jun 2022 (2 years ago)
A Hanbury
We’ve had such a positive and seamless experience from start to finish with Daf and the rest of the Smiths Home team. Communication has been excellent throughout and Daf was very accommodating with additional requests such as extra site visits. We’re very happy to have purchased our first home with Smiths Homes. I would highly recommended to family and friends.
Buyer
25th May 2022 (2 years ago)
C Moore
Saw an amazing property with Hywel who was very knowledgeable. I put down a holding deposit but later that day my circumstances changed and they were kind enough to refund it! Would definitely go to again when looking at letting or buying a property.
17th May 2022 (2 years ago)
R Williams
Definitely the best estate agents I've ever dealt with. They are totally streets ahead of the competition. They are so professional. Rhys, Ben, Hywel and Emma are amazing. They care about the properties they sell, know so much about the properties they sell and often give open & honest advice. If I ever sell my property these will be the only people I will use. Cannot recommend enough.
13th May 2022 (2 years ago)
A Slatter
The service was very helpful and accommodating. I was extremely thankful at the effort put in to help me make time frames. I was very surprised at how simple the process was, very organised and streamline.
Hywal was extremely helpful
Thank you, Amanda
7th May 2022 (2 years ago)
P Sumbler
Very easy to deal with (as a purchaser) - consistent and timely reminders of bookings when appropriate. Thank you for your help
Buyer
6th May 2022 (2 years ago)
J Masson
Simone has answered my emails very promptly and she has been really helpful and courteous.
5th May 2022 (2 years ago)
J Asquith
Been maintance electrician for smiths sales and lettings for many years great business to deal with I say Number 1 in Estate agents.
HUWEL
ROBERT
EMMA
just to name a few from the office all great people to deal with.
2nd May 2022 (2 years ago)
E Rees
I have worked with Hywel and Emma at Smiths Lettings as a sub contractor for many years. Their work systems and work practices are effective and professional. They always go the extra mile to ensure that all work is carried out as soon as possible and to a high standard. Ross at RSTILING and Roofing.
29th Apr 2022 (2 years ago)
M Moore
After recently completing a house purchase with Smiths Homes I cannot recommend them highly enough. Dafydd provided a service second to none and honestly exceeded all of our expectations. With his frequent updates and reassuring manor he made it as stress free for as possible. I would be happy to recommend Dafydd at Smiths to all of my family and friends, if I could leave a 6 star review I would!
Buyer
29th Apr 2022 (2 years ago)
J Clark
Happy with the ongoing rental service from Hwyel at Smiths. Would recommend
Tenant
29th Apr 2022 (2 years ago)
D C
Daf has been an excellent adviser, guide and seller throughout the process of selling our family's home. He discussed his strategy with us first in person, and brought our property to a UK market with outstanding professionalism and enthusiasm. He has been able to give us level headed, knowledgeable advice during an unfamiliar process to us which has helped us frame and make our own decisions. And throughout he, and the team at Smiths, has been there, liasing with potential buyers and getting in touch when necessary to facilitate the sale of our property. We can genuinely recommend Daf and Smiths. They have provided us with an excellent service.
Seller
29th Apr 2022 (2 years ago)
A Callaway
I can't praise Daf and the team at Smiths highly enough. We had to sell our father's home after he moved into care and had no idea of how to go about it. Daf clearly explained the process of selling and supported us throughout. He worked really hard to ensure that the property was well advertised, and maximised the number of potential buyers to come and view the property. From start to finish Daf and the team kept us well informed of the progress of the sale, and was proactive in sorting out any difficulties that arose. I would whole heartedly recommend Smiths to sell your property.
Seller
28th Apr 2022 (2 years ago)
F Building
Excellent bespoke service letting the property without advertising by sharing to their list of clients
Landlord
27th Apr 2022 (2 years ago)
B Hughes
Robert was superb and allowed me the time to fully explore the property I was viewing giving extensive insight and knowledge. Would recommend him and Smiths Estate Agent.
27th Apr 2022 (2 years ago)
S Jones
We purchased a property through Smiths recently and would definitely recommend the team. Daf Spears in particular, went above and beyond. He was consistent and responsive, in addition to being sensitive to the needs of both buyer and seller. We could not have been happier with the team at Smiths
Buyer
27th Apr 2022 (2 years ago)
G Fryer
We have been using Smith's lettings for a very long time with great success.
Hywel has been first class and highly recommended. We wouldn't use anyone else as he and Emma are extremely professionally at all times
Gaynor Fryer
Landlord
27th Apr 2022 (2 years ago)
C Macrae
Fast initial response from Simone looking forward to working with Smiths in the future.
25th Apr 2022 (2 years ago)
S Tancock
Second purchase with Smiths & Rhys, very helpful and happy to help at all times. Would recommend.
Buyer
22nd Apr 2022 (2 years ago)
B balsi
Amazing service , friendly, professional and experienced agency staff, i would highly recommend
22nd Apr 2022 (2 years ago)
H Fryer
I have used Smiths lettings for a number of years and both Emma and Howell have provided an excellent service in getting my property rented
Landlord
19th Apr 2022 (2 years ago)
K Dinh
Initial contact with Simone and it was quick and easy to get the viewing booked, looking forward to the viewing, so far so good.
19th Apr 2022 (2 years ago)
A Thomas
From the initial contact with Dafydd and the team, we had no doubt their unique approach and enthusiasm was exactly what we were looking for. We have now successfully sold two of our properties with Smiths, both were sold in less than 7 days and with multiple offers over the asking price. We could not recommend Smiths more - a big thank you from Nathan and Alexa!
Seller
15th Apr 2022 (3 years ago)
S Tovey
Great experience dealing with Smiths Sales & Lettings. Janine in particular was really helpful in getting through a difficult sale. Many thanks!
Seller
14th Apr 2022 (3 years ago)
W Shorter
Exceptional agency. Communication has always been excellent and have always been available when needed. Highly recommended
13th Apr 2022 (3 years ago)
A Bevan
Received excellent service from Smiths Sales and Lettings. Felt reassured by Rob’s professionalism, candour and his knowledge of current market trends. Will recommend Smiths (and Rob) to family and friends from now on.
12th Apr 2022 (3 years ago)
H Childs
Excellent customer service.
12th Apr 2022 (3 years ago)
C Smith
I worked with Daf over a period of several months which for reasons outside both his and my control made for a difficult purchasing process. Throughout he proved himself to be very capable, pleasant, supportive, optimistic and always available to answer questions in a timely manner. I could not fault him.
Buyer
10th Apr 2022 (3 years ago)
C Jones
We recently purchased a property through Smiths, I have to say, from start to finish Dafydd Spear was excellent, very professional, communicated well, went above and beyond to make sure we exchanged and completed on time. Our only regret was that we didn't use Smiths to also sell our property.
Buyer
6th Apr 2022 (3 years ago)
M Johnson
Great service from Robert Smith. Very professional and knowledgeable about the properties that he lists
5th Apr 2022 (3 years ago)
S Fowler
Moved agents to Smiths Homes in early December 2021. Dafydd Spear was assigned to look after the sale and he was amazing. Despite the time of year, we had more viewings in 6 weeks than we'd had with the previous agent in 4 months, an offer within 3 weeks and a final offer accepted mid January.
We got informative feedback from the viewings and were able to have group discussions with Dafydd on WhattsApp. This ensured that my sisters and I were all kept in the loop directly, could ask any questions and could all discuss matters directly with Dafydd when decisions needed to be made.
It didn't stop there, Dafydd continued to work with us right through to completion. He liaised with the solicitors and ensured we knew what was happening and advised if there was anything we needed to do.
Supporting Dafydd and us were the Team at Cockett, keeping us informed of viewings, cancellations, etc., issuing documents and promptly responding to all telephone calls.
Would definitely use again.
Seller
2nd Apr 2022 (3 years ago)
J Penquet
This is how it should be. I purchased a property through Smiths and then invited them to let the property. The experience has been exceptional with a special mention for Ben and Hywel who really helped throughout the whole process. They are very professional and knowledgeable whilst listening and being responsive to my business. I cannot recommend Rob and his team highly enough.
Landlord
1st Apr 2022 (3 years ago)
K Roberts
Wow...this is refreshing! We have been dealing with Janine Theunissen who is our sales negotiator, Her professional attitude is a credit to Smith’s and with this company they actually do what they say, which is deliver outstanding service. Nothing is too much trouble, Janine constantly updates you, she calls you when she says She will and has accurate updates. I would also add that this company treat customers as valued clients not just another number, you are made to feel valued. Keep it up, and we will definitely recommend and utilise your service again.
Please Note) I will also post a full appraisal of the actual company once my business is concluded at a later date
30th Mar 2022 (3 years ago)
J ballinger
While the move itself was a nightmare due to our sellers, I haven't a bad word to say about Smiths. Ben was calm and reasonable throughout the process and was always available and willing. We really appreciated his help and advice. Would highly recommend.
30th Mar 2022 (3 years ago)
S Eckardt
Really happy with the service received from Ben, always responsive and professional and we would seek his services again should we sell again in the future.
Seller
30th Mar 2022 (3 years ago)
H Evans
It's the first time I have delt with Smith's lettings as a business and delt with Hywel .
What can I say . I was very impressed from the first day of meeting Hywel he represented the business impeccably and was very professional .
So there was no decision to be made it was Smith's lettings who would be looking after me and my tenant .
I would recommend this company to any friends or family any time .
Thanks Hywel (Smiths lettings)
Landlord
30th Mar 2022 (3 years ago)
S Gammon
Smiths Estate Agents are fantastic! We had the pleasure of dealing with Dafydd Spear who recently sold our property, I can honestly say that Daf went above and beyond all expectations, his professionalism commitment and knowledge of the area was outstanding and always keeping us informed with updates on the property developments.
I would also like to thank Janine for all her hard work also. Smiths have a very unique marketing and selling process which is very impressive. I would highly recommend them if you are thinking of selling your property.
Thank you guys, Stuart
Seller
24th Mar 2022 (3 years ago)
L Gardiner
Very helpful call booking a viewing, full of questions for my wants and needs being logged for my file.
1st Mar 2022 (3 years ago)
C hunter
Can’t speak highly enough on how supportive and helpful Daf and the team at Smiths were in the whole process of purchasing my dream home.
Daf was always available to speak too and the communication throughout was second to none.
The gift pack was also such a nice touch and I will happily be having a glass or two to celebrate.
Once again thank you for a great, fantastic service.
Buyer
25th Feb 2022 (3 years ago)
E fern
Emma Perry has been very attentive and helpful during my tenancy with SmithsLettings. Hywel was great with introducing us to the property. Thanks both!
Tenant
19th Feb 2022 (3 years ago)
J Ridyard
Excellent, friendly, service from Nicola Mills this morning
18th Feb 2022 (3 years ago)
J Rees
I appreciated the helpful texts from Smiths prior to the viewing. I met Robert Smith at the property and he conducted the viewing in a professional and friendly manner.. He responded helpfully to all my questions, showing a good knowledge of the property and the grounds.
I have been impressed by the service offered by Smiths, from the initial dealings with the office to the property viewing itself.
17th Feb 2022 (3 years ago)
P Walker
Great website and super agency. Staff really professional, experienced and very helpful.
16th Feb 2022 (3 years ago)
D Rigby
Very friendly staff that seemed happy to help
12th Feb 2022 (3 years ago)
D Thomas
I’ve previously bought and sold houses through Smiths Sales & Lettings Ltd and I was extremely pleased with the service I received. As a result, it was a pleasure to meet Robert again today to discuss our next property move.
Robert’s whole approach to property sales and purchasing is refreshing. He is highly professional, knowledgeable and cares greatly about creating positive experiences and outcomes for his clients. If you’ve not previously had dealings with Smiths Sales & Lettings Ltd, then my advice would be to give them a call as soon as you start considering your next property move.
Seller
10th Feb 2022 (3 years ago)
O Moore
Bought our first BTL with Smiths and Daf was super professional from the off. Nothing was too much trouble. Already sourcing our second one with Daf’s help.
Buyer
10th Feb 2022 (3 years ago)
K Maisey
What a great team! Dafydd is local to the area so knows his stuff. Helpful and responsive approach too which is great when things get tricky (as they do). We most definitely will use again. Thank you!
9th Feb 2022 (3 years ago)
L Price
Really helpful
7th Feb 2022 (3 years ago)
J Cullen
Rhys was very professional during our viewing yesterday.
7th Feb 2022 (3 years ago)
J CDF
Excellent service from Hywel and his team. Extremely professional, our property was let really quickly and the whole process was really smooth. Would definitely recommend and we will use them again.
Landlord
7th Feb 2022 (3 years ago)
W Brom
Just wanted to say a huge thank you to Ben, my fiancé and I contacted him for advice on how to negotiate the best price for a property. Thankfully we took onboard this advice and managed to knock the price by £15,000 on our dream home! This saving alone has reduced our mortgage, paid for stamp duty and solicitor fee’s so we are extremely grateful.
Any one buying or selling a home needs to speak to this man, thank you Ben
Buyer
6th Feb 2022 (3 years ago)
JaxoPJ
Very good service both via phone and text. The viewing was professional and we didn’t feel rushed at all. Rob spoke to us about our options and offered good ideas about how to reconfigure the space. Extremely customer focussed which makes it a positive experience. Would definitely recommend.
31st Jan 2022 (3 years ago)
Zac
Sent a confirmation text hours before the viewing only to arrive and be told after contacting them that the house was unavailable. Wasted an hour of our time travelling g and had nothing to say for themselves. Poor.
29th Jan 2022 (3 years ago)
C Bickel
Our property was expertly marketed so that we had 8 offers following the first viewing day. From accepting an offer to completion Smiths were with it all the way.
Seller
28th Jan 2022 (3 years ago)
Peninsulakid
Robert was very professional and welcoming. His knowledge of current market conditions was very much appreciated. I would recommend Smiths Estate Agents based on my meeting with Robert
11th Jan 2022 (3 years ago)
R Uddin
I had the pleasure of dealing with Dafydd through a viewing I had arranged recently. I must admit I found him honest and upfront and very approachable. I had access to his mobile and was able to contact him easily and he was very responsive even out of office hours. Dafydd is your man if you’re looking for a friendly agent and I have no hesitation in recommending him or his firm.
Rokib
3rd Jan 2022 (3 years ago)
A Ashabi
I have been with Smith Sales and Lettings since I moved to Swansea back in 2014. The team is utterly Professional, attentive, always there when you need them. Never looked to change or work with any other agent as they go above and beyond to help their customers. Many thanks for the many years you were there and here is for more to come.
26th Dec 2021 (3 years ago)
V Evans
We met Dafydd at our first ever house viewing. He was very kind, professional and talked us through the whole process and we felt very at ease with him. Dafydd kindly took the time to send us a property that we might have been interested in after that viewing, so it was nice to have a follow up. Would we recommend speaking with Dafydd as he is amazing at what he does and is very honest and transparent.
15th Dec 2021 (3 years ago)
F Higgins
I spoke to Nicola today whom had responded very quickly to my request to help me find a new home.
Not only did Nicola register my details with genuine interest but also which I never been offered to date.
Nicola has arranged for a call back to review my property to indicate if my property is being priced in accordance with the current market.
This is exceedingly helpful to allow me to know my budget when looking for my purchase.
Thank you very much Nicola
Merry Christmas
Seller
14th Dec 2021 (3 years ago)
A Mohamed
Great agency! Very reliable and friendly team. Efficient and professional in dealing with customers. Supportive when it comes to buying / renting for the first time, specially from abroad. Would definitely recommend!
12th Dec 2021 (3 years ago)
Z Thomas
We have been renting a property off Smiths for almost 2 years. Emma in particular has always been so friendly and professional- nothing is too much trouble! Would highly recommend Smiths Sales & Lettings!
Tenant
11th Dec 2021 (3 years ago)
B Morris
as a family moving to new property hywel and emma always treated us with courtesy politeness and nothing was too much trouble. my mum even got to meet the letting agency mascot!!!! my mum is staff nurse and since covid hit has experienced a lot of negativity and abuse due to her job we are so grateful to be given the opportunity to start a new chapter in our lives thanks to hywel. would recommend them 110%
Tenant
10th Dec 2021 (3 years ago)
C Harrison
Amazing service by Nicola! Kind and professional, very helpful couldn’t have had a better experience form start to finish thank you Nicola!
10th Dec 2021 (3 years ago)
E 8
I've bought a couple of properties through Smiths and had Ben Woods as the estate agent both times. He was excellent throughout both of the purchases, extremely professional and on the ball. I can't recommend him highly enough.
Now both Hywel and Emma from the lettings department manage the properties and they have both been brilliant. Really go above and beyond to deliver great service.
Ed
Seller
10th Dec 2021 (3 years ago)
H Bowen
Great experience, quick response and very professional. I look forward to working with them again.
9th Dec 2021 (3 years ago)
E swansea
Professional, efficient, personalized, no-nonsense approach. Don't waste your time or money with other agents. Smiths deliver fast! A big thank you to Mr Dafydd Spear, whose fantastic communication and excellent negotiating skills made the whole process so easy.
7th Dec 2021 (3 years ago)
N Davies
Rhys was professional kept me informed of progress and obtained the full asking price. Would reconend using smiths.
Seller
6th Dec 2021 (3 years ago)
M Jones
I found Daf at Smths very knowledgable and honest person to deal with.
5th Dec 2021 (3 years ago)
G Griffiths
Being an ex estate agent myself there were standards that I expected whilst being a tenant and Smiths certainly met those expectations. Emma is incredibly helpful and professional. High recommend ????
Tenant
3rd Dec 2021 (3 years ago)
K Tang
Helpful, courteous and honest
3rd Dec 2021 (3 years ago)
A Dunn
I had to recently get a home valued for sale. The agent I used, Rhys Smith, was very knowledgeable and thorough and showed me how to add value to the home ready for sale in the best and most efficient way possible. The sale then also went through smoothly and I got much more for it than I would’ve without the recommendations.
Seller
3rd Dec 2021 (3 years ago)
C Wolfe
When purchasing my property Smiths was incredibly helpful and made the process enjoyable. Rhys Smith was very knowledgeable about the area and couldn’t do enough for us throughout. I would highly recommend Rhys as he made everything really personal and he had a very professional manner. The information he provided us with was relevant and massively helped with the process.
Buyer
3rd Dec 2021 (3 years ago)
M Dubens
Having worked with Emma and Hywel at Smiths on a number of property projects over the years I cannot commend them highly enough.
They are extremely knowledgeable, proactive and responsive and take a personal interest and pride in providing a top quality service.
I rate them 5 star and have recommended their services to friends and colleagues who have been equally delighted with the level of support received.
3rd Dec 2021 (3 years ago)
A thomas
I have used smiths sales and letting agents for over 10 years. They are extremely professional and always go the extra mile to get things done. Hywel and Emma will go out of their way to get things done .rob has a really good team there
3rd Dec 2021 (3 years ago)
C Kidwell
Whenever I'm after any advice regarding property in Swansea I look no further than Rhys Smith from Smiths Sales and Lettings. He's personable, knowledgable, and offers intelligent advice in simple terms that are easy to understand. If you're after a professional, personal service for your property sale or purchase in Swansea, I can't recommend Rhys enough.
2nd Dec 2021 (3 years ago)
F Power
Daffyd is a lovely man who takes a genuine personal interest in keeping both the seller & buyer happy. I would definitely recommend him.
2nd Dec 2021 (3 years ago)
R Banks
Excellent service from Dafydd Spear who really has a wide breadth and knowledge of the local property market. His honest and professional approach provides complete confidence.
I would highly recommend Smiths for all your property sales services. .
Seller
2nd Dec 2021 (3 years ago)
C Corrella-David
Unbelievable service. After being let down by several other companies I was blown away at the attention to detail these guys showed. I felt I could ask any question big or small with great response time and friendly environment. Not once did I feel “out of the loop” Rhys kept me up to date with everything and can not recommend this company enough!
2nd Dec 2021 (3 years ago)
J Rees-Griffiths
Excellent advice and very knowledgeable
2nd Dec 2021 (3 years ago)
K williams
I have been renting a property off Smiths for almost 7 years and could not be more happy with the service. Any maintenance issues are dealt with promptly and efficiently by Emma who is always professional and a pleasure to talk too.
I would hope to always have smiths as my letting agents if I were to move again.
Tenant
30th Nov 2021 (3 years ago)
M Mo
We been With Smith letting for few good years now we can really say the most helpful and professional service we ever had specially Emma Perry very helpful friendly ,pleasant, cares and considerate always we feel she always there for us if we need assistance.
Tenant
29th Nov 2021 (3 years ago)
Anonymous Homeseller
Excellent service. Down to earth no nonsense approach. A big thank you to Mr Dafydd Spear. Don't waste your money or time with anyone else.
Seller
29th Nov 2021 (3 years ago)
A lambert
We used Smiths Sales & Lettings to purchase our first home and they made the whole process an extremely positive one. Rhys was our agent and he went above and beyond to help us secure the house and ensure the process went through smoothly, along with Janine.
From a buyers perspective they made us feel secure and had brilliant knowledge about the property, showing how much they care about their profession.
I would definitely recommend the company.
Buyer
28th Nov 2021 (3 years ago)
E Davies
Our gratitude and thanks to Rob, Janine and the team at Smiths Sales and Lettings for their professionalism, care and open communication throughout our new home purchase.
When going through a lengthy purchase process it means a great deal to be able to reach out to Rob and team when we were seeking updates.
The Smiths team stayed in regular communication. Picked up the phone or returned calls and emails promptly. Little things that make a big difference when making a major life purchase.
We highly recommend their services for home purchase, sales and letting. Truly a team you can rely on. Thank you Rob Janine and all the Smith Sales and Lettings team.
Buyer
27th Nov 2021 (3 years ago)
Anonymous Landlord
Very supportive and always a quick response to any queries. The administrative skills and detail to attention offered by Emma is excellent.
Landlord
26th Nov 2021 (3 years ago)
B baxter
Daf was very helpful and informative on my hunt for my forever home.
26th Nov 2021 (3 years ago)
H Graham
Nicola called me and was very pleasant to talk to. She asked the right questions and understood my position and gave me sufficient information. We booked a viewing and I look forward to working working smiths going forward solely based on my interaction with nicola today. Thank you for calming my nerves in such a turbulent time.
26th Nov 2021 (3 years ago)
J Taylor
Fantastic experience with Smiths selling my home. Rhys in particular was professional, knowledgeable and helped me throughout the entire process of selling my home as well as the purchase of my new home. I could not recommend him more.
Seller
26th Nov 2021 (3 years ago)
S Thyer
Highly recommend instructing Smiths Sales & Lettings if you are thinking of putting your property on the market or if you just want general advice. I had the pleasure of dealing with Rhys Smith who visited my home and provided excellent advice and was very professional. Rhys gave clear guidance on what I should expect and the market at present plus gave me several options to consider. His local knowledge of the areas I am interested in buying extremely useful and much appreciated. I will be ready to proceed with selling my property in a few months time and more than happy to instruct Smiths as my estate agent.
Seller
25th Nov 2021 (3 years ago)
O Brooks
Smiths have successfully managed my properties for several years, they are knowledgeable and dependable. Hywel and Emma have consistently delivered a great service, they have a very strong understanding of the local market.
Landlord
25th Nov 2021 (3 years ago)
C Busuttil
The service I received from Dafydd Spears was second to none. Dafydd has extensive experience in the property sector which means he is able to clearly know exactly what his customers need and meet their every requirement.
I was impressed with Dafydd's professionalism and his friendly manner makes him an absolute delight to do business with.
I would have no hesitation recommending Dafydd and Smiths Homes. As a serious property investor myself I look forward to doing much more business with him in the future.
25th Nov 2021 (3 years ago)
A Cairns
Hywel from Smiths Sales & lettings was very helpful and give us excellent advice whilst taking on the management of our let.
Landlord
25th Nov 2021 (3 years ago)
E Edwards
Ben is an outstanding agent, he has the rare ability to make sure the vendor and the buyers needs are met. A genuinely kind and great person to do do business with.
25th Nov 2021 (3 years ago)
P Morgan
Emma Perry and the letting team at Smith's are always friendly, efficient and professional. I would highly recommend.
Landlord
25th Nov 2021 (3 years ago)
F Bailey
Rob gave me excellent selling advice, his knowledge is a cut above the rest. Impressed with how helpful and professional the whole team are at Smiths would definitely recommend and use again.
Seller
25th Nov 2021 (3 years ago)
T (TomSutchMusic)
We moved house just after lock down with smiths and we were blown away by the teams professionalism and motivation to sell our property and help us find our next family home!! Amazing service would recommend highly over your usual chain estate agents!
Seller
25th Nov 2021 (3 years ago)
T Keown
We had some excellent advice from Rhys when looking for a new family home. Very professional and approachable.
25th Nov 2021 (3 years ago)
A RUMBELOW
After a bad experience with another agent, I am so glad we found Rhys at Smiths. We sold quickly and were supported to move forward with sound advice, support and professionalism. I cannot recommend Smiths enough - every detail was a cut above the rest. I’ll never use another agent while these guys are doing what they do...
Seller
25th Nov 2021 (3 years ago)
A Blair
Ben was fantastic, showing us a few properties and being honest and helpful throughout the process. Eventually we found the house we wanted and aftercare has also been great. If I ever need to move again, I will definitely be using Smiths.
Buyer
24th Nov 2021 (3 years ago)
O Ltd
Thoroughly recommended. As a remote investor I was looking for a trusted agent that I was confident would provide me with a hands-off experience, but at the same time ensure my properties and interests were looked after. I have found the team very efficient and helpful and have no hesitation in recommending them. Further to using their letting service I have also sold properties through Smiths which has been very efficient and hassle free. Great team all round. Paul- OHD Properties
Seller
24th Nov 2021 (3 years ago)
R Rowlands
I am delighted with the service provided during the sale of my home so far with Smiths.
From first impressions at valuation, through preparation for marketing, viewing management and feedback, and in subsequent offer negotiation and sales progression, Ben has been absolutely fantastic. He is a real ‘people person’, and his communication has been impeccable. It it feels like he is fully invested in making the process run as smoothly as possibly for both myself as the seller, as well as for the vendor.
I wouldn’t hesitate to recommend Smiths, specifically Ben. Should the need arise in future, I will be a returning client.
Seller
24th Nov 2021 (3 years ago)
M Expert
Ben at Smiths is awesome, he sold a house for me early this year and got £6000 MORE than I was expecting ! AWESOME
Seller
24th Nov 2021 (3 years ago)
S Alex
Thank you for Hywel.
24th Nov 2021 (3 years ago)
A Richards
Viewed a property with Robert Smith who provided a professional and thoughtful service both to the vendor and to ourselves. Robert made the experience enjoyable, informative and informal to the benefit of both seller and potential buyers.
23rd Nov 2021 (3 years ago)
W Grimshaw
A professional approach to the customer from day one. Daf was friendly and reassuring throughout and readily available for advice and updates. An excellent service!
22nd Nov 2021 (3 years ago)
R Grimshaw
Daf is a very knowledgable and helpful sales advisor. Kept in touch throughout the sales process which was quick and efficient. He provided us with excellent advice. I cannot recommend Daf and his associates highly enough.
22nd Nov 2021 (3 years ago)
W Woodcock
Fantastic Service from Daf. Sold quickly for the right price without hassle. Smiths are more expensive than other agents but it is more than worth it for the service you receive. As a buyer, the best and most enthusiastic agent we saw was a Smiths agent. Other agents are awful at actually promoting the house. I was very happy leaving the sale of our house in Daf's hands and if we moved again wouldn't hesitate to use them again.
Seller
22nd Nov 2021 (3 years ago)
D Morgan
We purchased our apartment via Dafydd Spear at Smiths. We had an excellent experience with Daf, In particular, at the outset when he informed us that the lease allowed the apartment to be used for holiday lets; which in our other attempted purchases other agents signally failed to ascertain correctly.
Daf is very professional, with an excellent presentation on the apartment sales video. We always had very good communication during the purchase and excellent responses to any questions. We were exceptionally pleased with the support he provided and would highly recommend Daf at Smiths Homes.
David & Steve Morgan-Goldsmith
Buyer
20th Nov 2021 (3 years ago)
D Richards
Excellent service by Hywel, Emma and the rest of the team at Smiths. Tennant turnaround was less than a week. Many thanks. ????
Landlord
19th Nov 2021 (3 years ago)
F Alm
Smiths Estate Agents are great! Hywel offered a professional service to me, he is always available and he kept me informed throughout the process. He understood my situation and my needs and helped to get my apartment. I would highly recommend it.
18th Nov 2021 (3 years ago)
G Siviter
We have had a very good experience with Smiths Lettings so far. Immediate reply's and responses. Very helpful and well organised. Friendly and easy to find. We would highly recommend them to anyone.
18th Nov 2021 (3 years ago)
L Clarke
The team were very efficient and friendly throughout the tenancy. Everything went smoothly and very happy with the service
Tenant
17th Nov 2021 (3 years ago)
T Valler
Smiths exceeded my expectations with our sale. An innovative and forward thinking team that were proactive with marketing the property; they really think outside the box. Dafydd kept me informed throughout the process and couldn’t have been more willing and helpful. I can’t recommend highly enough.
Seller
13th Nov 2021 (3 years ago)
R Axon
Hywel offered a really professional service to me. All of the admin was dealt with easily and quickly. The experience felt very bespoke and friendly. Highly recommended.
12th Nov 2021 (3 years ago)
S Swain
After using Smiths estate agents , I would not use any other Estate Agents , I had lost faith long ago with other Estate Agents , Smiths really care and go that extra mile to look after their customers , even helping them find a house , The first time I met Dafydd , he was friendly , but professional and he really cared , took the time to get to know you , helped in looking for a house for me , Dafydd was a brilliant listener , he made me feel completely relaxed and rang or messaged most days keeping me well informed of everything going on , I highly recommend everyone using Smiths Estate Agents , you will not be disappointed thanks Dafydd I really appreciate all your help ,
Buyer
11th Nov 2021 (3 years ago)
W griffiths
I was very impressed with the way Ben Woods handle the sal of my flats. Every thing went through perfect
Seller
11th Nov 2021 (3 years ago)
A Rees
Excellent service from very professional staff who took time to listen to what I wanted
11th Nov 2021 (3 years ago)
P shuttleworth
Rob delivered 100% on what he promised
11th Nov 2021 (3 years ago)
C Rees
We’ve had an absolutely wonderful experience with Smiths lettings recently. We dealt with Hywel who was absolutely wonderful from start to finish and made us feel so comfortable. Would hundred percent recommend any first time renters to deal with smiths.
Tenant
28th Oct 2021 (3 years ago)
M MacLachlan
We had an excellent experience buying our house through Smiths. Whilst the process ended up being longer than we had hoped I can't fault Dafydd from Smith's who helped us through from viewing to handing over the keys He was always quick to respond to emails or calls and it was good to know we had somebody to contact who knew what was going on.
Buyer
28th Oct 2021 (3 years ago)
I Thornett
We have dealt with Rob Smith from initially putting our property on the market. Rob has been extremely helpful at all stages. Always keeping us up to date with progress at all stages. The sale did hit a few bumps on its way but Rob managed these in a very professional manner. Would recommend Rob and Smiths Sales if you are looking to sell your property
Seller
27th Oct 2021 (3 years ago)
J Carlsen
My experience with Smiths was excellent from start to finish. Big thanks to Howell and Emma for a flawless service.
26th Oct 2021 (3 years ago)
J Fredrickson
Very prompt, friendly and informative service from Nicola Mills - a good listener who knows the (sales) business well
22nd Oct 2021 (3 years ago)
E Games
Smiths were absolutely superb at selling our home. It was such a smooth transition for us and we received regular updates weekly on the sales progression. Robert Nic and team well done.
Seller
15th Oct 2021 (3 years ago)
L Mills
I’ve used Smiths on two occasions the staff are always so professional, helpful and a dream to work with - highly recommend
14th Oct 2021 (3 years ago)
R Taylor
By far the best estate agent I have ever dealt with. My husband and I looked at so many properties with so many agents and Rhys at Smiths was heads and shoulders above the rest. Our purchase experience was faultless. Rhys was incredibly professional, always available to answer our questions and made the process really straight forward. We now have a property to sell which without question we will advertise with Rhys. I cannot recommend his services more highly.
Buyer
13th Oct 2021 (3 years ago)
G jones
Had the fortune of buying and selling from Rob. A wonderful experience from start to finish. The attention to detail is second to none. They are a different level to other estate agents we have previously used. Highly recommend everyone at Smiths
Seller
13th Oct 2021 (3 years ago)
N Conway
I used Smith Sales and Lettings to sell two previous properties. Both transactions were very quick. My contacts Nicola Mills and Robert Smith were extremely professional and the service offered was fantastic, making the process stress free and easy.
I wouldn't hesitate to use the company again and would highly recommend them.
Thanks both
Seller
12th Oct 2021 (3 years ago)
M Ridler
Had dealings with Rob and his colleagues on both a professional and Personal level and I cannot recommend them highly enough.
We instructed Smiths to sell our last property and within 48 hours it was sold to a cash buyer for the full asking price.
The use of a WhatsApp Group for updates and queries was a nice touch and a great line of communication to allay concerns and address any queries that arose during the selling process.
Rob, Rhys and their colleagues were brilliant throughout the process and the photos taken by Shereen were a much better quality than those we have had provided by other agents.
Highly recommend this company and have nothing but positives to relay about each member of the Smiths team that I have had dealings with
Seller
12th Oct 2021 (3 years ago)
J Linfoot
I wanted to share with you what a fabulous experience we have had dealing with Dafydd Spear at Smiths estate agents. Dafydd is one of the most professional estate agents I have ever dealt with. Super efficient, friendly and always on the ball. It has been an absolute pleasure doing business with Dafydd and the whole team at Smiths.
As serious property investors we plan to purchase many properties for our ever expanding portfolio from Smiths and would have no hesitation recommending them for sales and lettings.
Buyer
12th Oct 2021 (3 years ago)
M Ritchie
I have found Daf Spear to be one of the most professional, friendly and informative estate agents I know. He is always on time, always listens to my ideas & wishes and has always been open and honest with the way we will sell the property.
He goes above and beyond to make sure I know what is happening and takes care of all the logistical issues. If you are looking for a great estate in the Swansea area then Daf is the best!
I also have two rental properties that Smiths manage for us and I have to say that Hywel Nicholas has been first class. He is also very informative and has great strategies in getting the best possible rental price and the best tenants. Hywel has been doing this for many years and I haven’t met anyone who does this job better. If you want a company to rent your property look no further. Give Hywel a ring!
I would recommend Smiths for both selling and for letting and the staff there are first class. Robert Smith himself has been very helpful to me. Look no further - Smiths are who you are looking for!
Landlord
11th Oct 2021 (3 years ago)
J Cham
Mr. Rhys Smith is very professional and very efficient.
I will definitely recommend Smiths Sales & Lettings
11th Oct 2021 (3 years ago)
N Landau
The team at Smith Sales and Letting, Swansea are nothing more than AMAZING! We received a recommendation from a family member two years ago and can truly say they are the best company we have used to look after our rented property. Hywel is superb, nothing is too much trouble, he is always on hand with advice and support. Thank you all.
Landlord
9th Oct 2021 (3 years ago)
R Cooper
Currently rent with Smiths and recently needed a new shower surround fitted. Emma dealt with it promptly and it was fixed within the next couple days.
Tenant
8th Oct 2021 (3 years ago)
C
Smiths dealt with a plumbing issue in our rented house promptly and efficiently.
Tenant
7th Oct 2021 (3 years ago)
G Ganesh
We were very happy with the services and our maintenance issue was dealt with quite promptly.
7th Oct 2021 (3 years ago)
P stone
After a few attempts at selling our family home using established estate agents we decided to go with Smiths, they worked out a great rate and set out to get the best sale they could. They did an amazing job of making the house look like something from a magazine in the photos, used a drone to capture the true size of the house and garden for the potential buyers to see, they also did a virtual film that captured the house in great detail and give the browser a good experience. We all felt safe knowing they would be doing their best for us and they gave us daily updates on buyers verdicts and thoughts. After a few months all the hard work paid off and we sold the house for the amount we felt happy with. I would recommend Robert, Nicola, Adele and the team to anyone who has a property to sell as they are really very sincere, professional, honest and fair.
Peter Stone
October 21
Seller
5th Oct 2021 (3 years ago)
D Thornton
Smiths have been fantastic for me while I was looking for a property in Swansea.
Top service from a professional team who always went above and beyond.
Can’t recommend them highly enough.
Thank you again
Deano
4th Oct 2021 (3 years ago)
R Jenx
Fantastic service, property was sold immediately, would highly recommend.
Seller
4th Oct 2021 (3 years ago)
J Williams
Rhys Smith was the key contact for the sale of our house and we cannot recommend him highly enough. We were extremely impressed by the high quality of service and professional approach from the initial valuation to completion of sale. We especially valued the proactive approach taken to selling our house in terms of the marketing, open days and vetting of prospective purchasers.
We were very happy with the price achieved, the speed of the sale and that Rhys ensured that we were consulted and fully informed of all developments at each stage.
Seller
4th Oct 2021 (3 years ago)
R Meredith
Very personal service from Robert Smith. Professional support from his team. Would recommend.
4th Oct 2021 (3 years ago)
E Hopkins
Rob Smith has a fresh and unique approach to selling properties and has sold 2 businesses and our house for us over the past 2 years, achieving at least the asking price each time. His professional demeanour and candour gave us the confidence to use him repeatedly and we have recommended him to many people who have also achieved successful sales through him. His office team are helpful and responsive and Rob’s “can do” attitude made what could have been tricky transactions all the smoother. I would highly recommend and would definitely use Smiths Homes for any future sale.
Seller
4th Oct 2021 (3 years ago)
M Jarrett
What can I say the best estate agents I have ever had the pleasure to deal with they where absolutely amazing they attention to every detail in marketing and presenting a property to potential purchasers is first class I would strongly recommend these guys to any body thinking of selling their home they are not just door openers like other estate agents I’ve dealt with in the past trust me these guys will sell your home 5 stars from me
Seller
2nd Oct 2021 (3 years ago)
D Terry
Im not one for usually writing reviews, but, Smiths deserve one.
I found Smiths to be professional and very helpful.
Robert was always on the end of the phone,and always responded promptly to messages.
Smiths is how all estate agents should be run.
Thank you
2nd Oct 2021 (3 years ago)
J Bishop
What can I say. I have had the move from hell. Between mortgage problems, survey issues, chain collapses and last second completion status, its been super stressful. The one shining light in the whole process and the person pulling it all together was Daf at Smiths. From our initial viewing of our new home, he was the man on hand. We turned up at the property and he new what he was selling. He took us to the view, he took us to the good parts of the house and he showed us what we could have. He listened when when we talked, and I mean really listened. He then gave us time to view on our own and that's what sold it. Over an hour of looking around and we left with an amazing feeling. From that moment on, his communication was outstanding and I can truly say I feel like I've made a friend. Over the following few months we had constant updates. Even when he was having the usual emergencies that life can throw at you, he still came back in good time to reassure and be on top of things. When things started to take a bit of a bad turn, he got everyone in the chain talking and held it together. Special thanks to Janine too, she worked her socks off keeping solicitors talking and holding it together. I can honestly say, sell or buy your home with Smiths. Great team experience and they really fight by your side!
Buyer
1st Oct 2021 (3 years ago)
P stewart
I put my property for sale sept before first lockdown I was not happy with our representative - at the constantly chasing them for any back-feed & spasmodic viewing, it made the process very apprehensive. It was while viewing a perspective forward purchase that was for sale with smiths that I was immediately impressed with the professional relationship they build with perspective buyers as soon as you walked towards a property, I could only wish that my present estate agents were as good. The very next day I called smiths and spoke to Daffydd spears and that evening we were shaking hands on a deal they were my new estate agents - I was convinced Daffydd was the agent and with the professional operation of smith’s behind Daffydd they were the organisation to sell my property. I was not wrong. Through two lockdowns and extreme challenges Daffydd spears sold our house and even sealed the deal on my new house. I would urge anyone who is selling a house to give smiths a chance, I am without a doubt, believe my house would still be up for sale without Daffydd spears and the smiths team. CALL smiths the service from beginning to end was 100% solid gold. A HUGE THANKYOU.
Seller
1st Oct 2021 (3 years ago)
T glover
We are both tenants and Landlords, both of which we do through Smiths because of their professionalism, knowledge of the market and quality of service. Hywel is a superb person to deal with. Overall it is very easy and a pleasure to deal with them.
29th Sep 2021 (3 years ago)
F Poole
Smiths Estate Agents is an exceptionally professional outfit and they really know their stuff! The quality of their service is fantastic and they take high quality photographs of your house. They also take fantastic drone footage too to help support the sale. Rob Smith is easy to contact and is always available. He is also happy to complete viewings on a Sunday - the day we sold our house. The support after sale is great and they provide great advice when looking for your new home too. I would highly recommend.
Seller
27th Sep 2021 (3 years ago)
C Boden-tebbutt
Originally, we went to view a property that Ben was the agent for, after this we made the decision that we wanted Ben to sell our home. After the initial conversation, it was clear that we certainly made the right choice and that Smiths would provide a much better service than other agencies we had spoken to; they were certainly right about this. From start to finish we had no concerns, everything was efficient, well communicated and there was an overall exceptional quality of service. Our property sold within the first set of viewings for a price that exceeded our expectations, there was no back and fore, just a quick and simple conclusion. I think this is the best possible scenario for anyone selling their home!
Ben and rest of the involved company went above and beyond, helping to chase things along with our purchase property, offering advice and generally helping to move things along as much as possible. There were many complications with our purchase property, without Smiths & Ben I feel it would have been an extremely difficult and stressful period for myself and my pregnant wife. Months after our sale had completed Ben & Smiths got in contact to congratulate us on the birth of our son and also delivered some gifts, so not only is the service from start to finish, but the aftercare meets these levels also.
We couldn't be happier, when we move on to our next home we will certainly use Ben & Smiths to do so.
Seller
27th Sep 2021 (3 years ago)
A Kent
Smiths Sales and Lettings have been responsible for my rented property for a number of years.
My main contact is Emma who is not only very approachable but very efficient in all aspects. Any issues which may occur are always dealt with quickly, giving me peace of mind knowing that my property is in excellent hands. I can highly recommend Smiths
Landlord
26th Sep 2021 (3 years ago)
J White
We have been using Smiths Sales & Lettings for 14 years, for renting our apartments. Fantastic service from Rob, Hywel, Emma, Nicola and team!
Landlord
25th Sep 2021 (3 years ago)
J Mccarthy
Great marketing!
25th Sep 2021 (3 years ago)
G Rowlands
We sold our property through Smiths sales & lettings they was very friendly and helpful all the way through the sale, they sold our house in the first week and over the asking price! We felt we was in good hands all the way through and they proved that.
Big thank you to all the team at Smiths lettings and sales
Seller
24th Sep 2021 (3 years ago)
M Russell
Really nice people to deal with. Trustworthy. They heard what I wanted and found a house not on the market, but soon was and I was able to have house of my dreams. The process was smooth and they were always at end of phone or text if anything worried me. All in all an excellent experience.
Buyer
24th Sep 2021 (3 years ago)
T Phillips
On behalf of maureen Edwards family, we could of asked for better service. The way you handled things and still are is going way above and beyond. We couldn't ask for anyone better to have felt with things. If anyone is looking for sakes or lettings these guys are the best around. Many thanks
23rd Sep 2021 (3 years ago)
P Henry
Would like to take the time to thank dafydd spear for all the hard work and dedication with the sale of my mother in laws house would highly recommend the company especially dafydd as he always goes the extra mile
Seller
23rd Sep 2021 (3 years ago)
I trick
Smiths Estate agents are fantastic. We recently marketed our property with Smiths after being unsuccessful at selling with another agent!
We were impressed with their high quality marketing and their eye for detail, theres definitely a different quality with these guys.
They have a unique marketing strategy and this really stands out from what others are offering in the area.
All the team are committed! We were lucky enough to get to know most of the team, we found them all to be very professional and extremely helpful, they go out of there way to make you feel at ease and relaxed in a process that can be stressful.
I was often reassured and made to feel at ease when I had moving anxiety there was always someone available to calm me down and call me back. Without this Incredible team I’m sure I would of not sold my house as smoothly as we did. We also achieved over the asking price thanks to some great negotiation skills from Robert! on the flip side this also did us well when we found the house we ended up buying through smiths.
Very happy customers thanks all you all did a grand Job! I can’t recommend these guys enough (break from boring norm) and give them a go. ???? ????????
Seller
23rd Sep 2021 (3 years ago)
J Henry
Firstly I'd like to personally thank Dafydd Spear at smiths sales and lettings LTD, our experience with Dafydd was truly amazing, nothing was to big or to small, he went above and beyond for our family with the patience of a Saint, we highly recommend these guys expecially Dafydd a true gentleman. Someone give this guy a pay rise already!
23rd Sep 2021 (3 years ago)
S Horne
Great service great staff always professional service ,we will be delighted to use their services again for rentals and sales
23rd Sep 2021 (3 years ago)
G linnard
Smiths Sales and Lettings have sold two houses and let one house out over the years and I have always had first class service every time.
Seller
22nd Sep 2021 (3 years ago)
S Ryan
I couldn’t recommend Smiths highly enough! Rob’s communication and professionalism throughout our whole process was faultless from start to finish. We had an absolute nightmare with red tape back and for and Rob constantly reassured us and did everything he could to keep the ball rolling. Thanks again to everyone at Smiths! We wouldn’t even consider using any other estate agent in Swansea if we were to move again.
22nd Sep 2021 (3 years ago)
pugsy02
Hywel and Em at Smiths have looked after my rental portfolio for the last ten years. Great team, highly recommend.
Landlord
22nd Sep 2021 (3 years ago)
R Parker-Norman
The best experience I have ever had with an estate agent!
Bearing in mind that we were dealing with a complex purchase, across two countries and between various lockdowns and tightening restrictions, Rob and his team did absolutely everything in their power to get the deal across the line.
Moreover, their whole approach to property viewings meant that we knew that we were making the right decision despite only viewing the property once.
The very fact that we have been in our new home for well over 6 months and we are still in regularly contact with the team gives you some indication of the level of friendliness that they provide.
Buyer
22nd Sep 2021 (3 years ago)
S jones
We have rented and bought property through the team at smith’s, and it has to be said the professionalism at every turn was outstanding.
They are a credit to the housing industry, and to us as customers a bench mark to follow. ????
Thanks again for your advice, and prompt actions, in our recent purchase.
Buyer
22nd Sep 2021 (3 years ago)
G Funnell
I've found everyone to be most helpful and professional in all stages. House viewings were never rushed and always on time. Having a named contact and telephone number was useful and time-saving, and queries were always answered promptly.
I would recommend their services to anyone wanting to sell or to buy.
20th Sep 2021 (3 years ago)
#ImWorkReady
We’ve been dealing with Dafydd since the first viewing, and found him extremely helpful throughout the process. We’ve just completed with no hitches. I’d have no hesitation in dealing with Smith’s again.
20th Sep 2021 (3 years ago)
N Evans
The whole team at smiths sales and lettings are the best in the business. Rob sold our family home recently and delivered on everything he said he would. Would never use anyone else.
Seller
20th Sep 2021 (3 years ago)
L Washington
Could not recommend Smiths estate agents enough!! They have been so helpful throughout our first house purchase. Especially Ben who was so helpful with all our questions and recommendations, and Janine always kept us up to date with the progress.
Buyer
20th Sep 2021 (3 years ago)
C Fisher
After starting the sales process for my house with another local agent, I was so disappointed with their service. I quickly changed to Smiths from meeting Robert and being so impressed with his professional and personalised selling manner. The whole team were extremely dedicated to personalised marketing of the property. Their team were always happy to contact me for sales updates at all times and involved my opinions in the sale. Robert was an outstanding professional from the start to finish. I wouldn’t market with any other agent and would recommend Smiths without hesitation. Thank you all!
Seller
18th Sep 2021 (3 years ago)
E Williams
My dad recently spoke to Smiths Sales about looking at a property, specifically a young gentleman named Dafydd who was very helpful and professional throughout, readily available and helpful with any query we had. I would seriously recommend anyone looking for property in Swansea get in touch with him. Great service, will definitely use again.
16th Sep 2021 (3 years ago)
D Abraham
Myself and my partner had a viewing booked, and confirmed, for a property. My partner had a confirmation reminder this morning prior to our viewing. We arrived, 13.25 for viewing at 13.30. no sign of estate agent. 5 minutes past our time , we rang agent. The person who was supposed to be showing us property would ring us back. 15 minutes later, after us waiting outside property for 20 minutes we were called back by rhys. He had different time in his diary to what we had confirmed by email!! But property was under offer so we would not be viewing anyway.. No cancellation phone call prior to appointment i found this to be totally unprofessional.
11th Sep 2021 (3 years ago)
A Edwards
Had arranged to view a property at 1.30 11/09/21, has arrived at the property at 1.20 and waited until 1.35 and contacted the office to state no one had arrived for me to view the property, then around 1.45 had a telephone call from Smith's stating they had received and offer and seller had accepted, totally unprofessional, had me down as a 2 o'clock appointment, but had sent two emails stating 1.30 and a confirmation on 11/09 at 8.01 confirming my appointment fir that day at 1.30.
Totally an unprofessional estate agency.
11th Sep 2021 (3 years ago)
M Harris
Excellent service from Dafydd when we purchased our house. Professional service, easy to get hold of and always willing to help.
Buyer
19th Aug 2021 (3 years ago)
T Ballantine
I would like to thank Daffydd Spears for his continual help through the whole process of selling a house. Nothing was too much trouble .He was especially good as a go between ,giving reassurance to us and the buyers when the solicitors were doing all the necessary legal stuff. Highly recommended.
Seller
24th Jun 2021 (3 years ago)
J Cue
In the past year of house viewings we’ve dealt with a lot of estate agents, many of which could barely be bothered to call us half the time and we felt passed from pillar to post speaking to a different agent each time we called. A fairly low bar, but Dafs at Smiths could not be more different. He listened to what we were looking for and was hard-working, friendly, responsive, and helpful in alerting us to suitable properties.
The marketing is next to none and the houses we viewed had obviously been advised brilliantly as most looked like show homes. I truly think Smiths are head and shoulders above the rest here in Gower. Well done guys. So good.
23rd Jun 2021 (3 years ago)
N Allen
Just needed to record my thanks for the efforts Hywel put in recently in my search.Highly professional and attentive,one of only a few I found to be like that.
11th Jun 2021 (3 years ago)
C John
I would like to thank Dafydd Spear from the day he showed us around our new home, throughout the buying process, to the day we moved in. He was so helpful and kept in continous communication all the time, answering any questions and chasing everyone else up. I would recommend this company to everyone they were amazing. We are so happy in our new home. Thank you.
Buyer
11th Jun 2021 (3 years ago)
J burbidge
Very efficient and professional service from Smiths and Dafydd Spear . Will definitely use again.
22nd Mar 2021 (4 years ago)
R Griffiths
Brilliant from day 1. Always helpful and informative whilst purchasing property from them.
Buyer
17th Mar 2021 (4 years ago)
G Passmore
I would recommend working with Dafydd Spear. A professional, precise and personal service which is often lost in today’s market. Dafydd was accessible day or night and was able to answer and share advice that really helped make a stressful process seem simple and seamless. With Dafydd’s detailed reports and attention to detail I was able to purchase at a lower price than advertised due to his support with the negotiation process. I look forward to working with you again soon. The fact that Dafydd was able to speak Welsh also made the process more personal. Diolch.
Buyer
24th Feb 2021 (4 years ago)
D Parker
After struggling to find estate agents interested in helping us find a property in this current market we'd given up hope, but after getting in touch, Smiths has opened up many options with a refreshing level of knowledge, care and service from Dafydd, we really feel cared about and looked after.
23rd Feb 2021 (4 years ago)
Anonymous Homeseller
I found Robert Smith exceptionally helpful, very professional and he definitely knows how to sell houses. The photos and the video of the house was excellent. Also I found Nicola with the after sale care very helpful and thorough. Overall I found Smiths a brilliant estate agents, and I would highly recommend them.
Seller
27th Jan 2021 (4 years ago)
Anonymous Home Buyer
One of the most thorough estate agents we’ve come across. We’ve been to see a lot of houses recently and the majority of agents don’t seem to know the property at all. Daf was really friendly and knew all the little details to make you fall in love with the property.
Buyer
23rd Jan 2021 (4 years ago)
S Gardner
Dafydd was extremely helpful and attentive. He made the purchase of the property an easier experience than it could have been. Whilst clearly looking after the seller client, he also was at pains to facilitate the buyer's needs. He was professional, couteous and helped make my daughter in law's first house purchase special. I would highly recommend this kind of service!
Buyer
21st Dec 2020 (4 years ago)
A Mkassi
Thank you Dafydd Spear for all what you did for us!! We appreciated from day one met till finish . You were also really easy to communicate with us and very professional and gave us excellent advice. I can’t thank you enough!!! Thanks so much. Your amazing and doing very excellent job let me enjoy my new home now ????????
Buyer
19th Dec 2020 (4 years ago)
M Liscombe
professional from start to finish,Dafydd Spear who was my personal agent(not just someone in the office) kept me informed all the way through from the start to finish, and made what can be a stressful time into a very easy one.
19th Dec 2020 (4 years ago)
N Richards
Professional, efficient and committed. My recent transaction with this firm went seamlessly. I would endorse them as a company to rely upon for any property related dealings. A special thanks to Ben and Nicola for their efforts!
4th Dec 2020 (4 years ago)
Anonymous Home Buyer
Extremely professional from first viewing to completion. The whole team were a pleasure to deal with. We saw so many properties where estate agents had no idea or apparent interest in the property and couldn't answer questions, Robert was completely different giving ideas and selling the dream! Would fully recommend them.
Buyer
27th Nov 2020 (4 years ago)
Anonymous Homeseller
Smiths actually blew us away with the fantastic advertising of our property and how they packaged it
We had over 50 viewings in a week
But the team actually had a sale agreed from the first batch of views
But have constantly followed up until completion
Seller
26th Nov 2020 (4 years ago)
Anonymous Homeseller
Delighted , sold within a couple of weeks 100% of asking price
Seller
5th Oct 2020 (4 years ago)
Anonymous Homeseller
Fantastic!! 15 viewings , 5 offers over the asking price achieved. I can't recommend enough
Seller
2nd Oct 2020 (4 years ago)
R Hardy
Choosing Smiths to sell my property was the best decision I could have made! They ooze passion about their work and it shows in the service that they provide! After speaking with 5 or 6 other agents (all of which didn't seem interested, or have a plan) it was clear Smiths were the best! They didn't let me down! Marketed quickly and effectively, 3 offers in days and sold to a lovely couple....Everyone wins.
DONT SPEAK WITH ANYONE ELSE! Buy/sell through Smiths.
Seller
18th Sep 2020 (4 years ago)
L Robaldo
I am very satisfied of the service I received from this real-estate agency, in particular from Hywel Nicholas, the agent who was assigned to me. He patiently replied all my questions with courtesy while even phoning to the landlord to ask him for further details. He also provided me several tips for what to do in the surrounding (I'm new to Swansea and Wales, I am relocating here from oversea). Highly recommended!
Tenant
30th Jul 2020 (4 years ago)
M Youssef
Nice people during difficult times moving homes. Emma has gone the extra mile to make everything easy. Thank you
17th Jul 2020 (4 years ago)
H Knight
Thank you for all you did for us! We appreciated the personal touches and innovative approach. You were also really easy to communicate with and gave us excellent advice. We can’t thank you enough!!!
11th Jun 2020 (4 years ago)
N Sutch
Smiths have embraced digital technology with an excellent 3D viewer. It has really helped us with the C-19 lockdown situation. The team have been friendly, helpful and responsive. Thanks
10th Jun 2020 (4 years ago)
C Humphreys
Smiths are professional and helpful. They guided us through a complicated purchase and associated sale. It's not all about the money as some have said. Their approach is fresh and ideas were communicate with us from start to finish.
Seller
3rd Mar 2020 (5 years ago)
T Rider
Recently bought a property through Smiths. Quality of the marketing info provided was excellent including the virtual tour. Professional, friendly service and excellent communication throughout the process.
Buyer
6th Feb 2020 (5 years ago)
Q Zheng
For anyone thinking about renting a house/flat at this letting agent, please read this!
This story may be long, but it is all true with pictures. I have never been so angry with a business that I want to write such a long review. But I ought to tell you this!
In June 2018, we viewed a flat in the city centre, and my partner and I both liked it, although there were moulds and cracks on the en-suite wall to the master room as well as the main bathroom, we still took the flat, as our previous flat was going to end in a week, and time was tight and strict. Before we signed the contract, we discussed with Hywel about the redecoration of the bathroom walls, he promised that it will all be sorted once we moved in. We believed him!
On the day of key collection, we realised that the bathroom walls were not sorted, and I was very angry and annoyed as this was discussed beforehand, and yet Smiths did not bother to update me either by calling or emailing.
After the keys collection from their office, we went into our ‘new flat’ to found out that the bed in the second bedroom was broken, the chest drawer was unsurprisingly broken, the wardrobe was broken, and the extractor fan was broken too! Did they not bother to check the flat before we moved in? The inventory they gave us was a load of rubbish!
We informed them of all the issues, and they first said to us that they were not aware of it, and then vaguely said: “we have noted this down in our diary, we will get them sorted as soon as possible.” Oh, it only took them two months to get them fixed, very quick indeed(!)
Also, just a few days after we have settled down, the previous tenant who lived in this flat came knocking at my door, and during our conversation, he told me that Smiths was aware of all the issues that I have mentioned to them, which had made us doubt very much of their credibility, and we were very correct!
Moreover, the bathroom walls, they only started fixing them in March 2019, that is 9 months after we moved in, and we were due to move out in July 2019. The whole work took more than 1 month, which has severely disturbed our life.
On top of that, the business never replies emails promptly nor phone calls. After we moved out, we requested a reference from him to our current landlord, and, unsurprisingly again, no replies. We are both good tenants, and left the flat in a very clean state, there is no way that we are purposely creating problems for them as the problems are problems on the face of it!
Tenant
8th Oct 2019 (5 years ago)
C foulkes
excellent service
17th Aug 2019 (5 years ago)
J Copues
Fantastic Team at this Estate agency. Rob was professional and helpful from the minute I met him and he delivered what he said!
Throughout the whole process though I was kept informed by the team team and in particular Nicola Mills who made the process seamless from start to finish. I highly recommend that you use this fantastic estate agent.
10th Jun 2019 (5 years ago)
G Davies
It's all about the money, nothing else.
3rd Mar 2019 (6 years ago)
J Regan
Having dealt with many online estate agents I thought all estate agents were the same, then we met rob, who from the minute we spoke with him, we knew he was a master of his craft, from the ease of putting up the house for sale to the technology used for marketing and photos, I knew he was the one for us. Every phone call to the office felt personal and every viewing I was confident that the potential buyers were in good hands being explained all the positives of our house.
Rob and his team negotiated the best price for our house and even spent the time reviewing our potential new property, rob guided us through this process also. The sales progression team were great, keeping
Us in touch through out and the app where you can track your sale was a great tool.
We have now found our forever home and don’t think we will need to use Robs services in the future, but I know if we did he would only be a phone call away. I would highly recommend rob and we are very grateful for all your help.
Seller
10th Feb 2019 (6 years ago)
N Collier
We are simply elated. After several months of our property sitting on another Swansea estate agents site with no offers, we pulled our property off the market. We contacted Rob at Smiths Sales and Lettings and he promptly visited us at our property. The photographs and 3D walk through experience of our house were amazing. Our property went live with Smiths sales and lettings on the Friday just before Christmas. We had two viewings booked within 24 hours the first of which took place on the 6th January. Rob sold our house on Tuesday 15th of January at the full asking price. We are over the moon. Thank you Rob, Emma and all staff at Smiths Sales and Lettings for your efforts and delivering on your hard work. Our best wishes for the future We will not hesitate to recommend you to anyone looking to sell or let their property.
Seller
19th Jan 2019 (6 years ago)
R Edwards
Very friendly and made us feel welcome as soon as we stepped through the door. Glad to have our house through Smiths :)
Buyer
13th May 2018 (6 years ago)
R Pugh
Really friendly team, super helpful will answer all of your questions and find your dream home!
3rd May 2018 (6 years ago)
F Barcelos
I was have a appointment to see a flat, and when me and my wife are arrived in front the building and waiting the agent to see the flat, he arrived and told me on the just time that the flat was gone to another person, before me. They made me like a fool.(First to see or first to book?) They are confused. Didn't call me in advance to warn, and told me my number fone was wrong. Simple like this. This day was a rainy day, my wife has flu and extracted a tooth the day before. Don't recommend this office, total lack of respect for myself and my wife.
26th Sep 2017 (7 years ago)
A ALMUSLEH
They have brilliant dealing with customers.
11th Jun 2017 (7 years ago)
C B
Good letting agents
Landlord
3rd Jun 2017 (7 years ago)
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