J Olubunmi
I just recently had dealings with South London Estate agents due to the my recent home move.
I am so delighted with the service l got from the whole team but most especially Mr Sruli, who's attention to detail, understanding & empathy is second to none.
I appreciate you all immensely.... Read more
15th Oct 2024 (14 weeks ago)
R Williams
Sruli couldn’t have been more helpful and professional. Really a delight - very responsive and went above and beyond. Best agent ever!... Read more
7th Oct 2024 (15 weeks ago)
Y Douglas
The customer service they provide is absolutely appalling. I have no idea how they have this business up and running, yet, how it even continues.
Their tenants steal parcels from other buildings, and this company does absolutely nothing about the situation.
The building they manage is dire. The site looks so dated, sad and filthy.
There's rubbish and fly tipping in the car park regularly, and the site just is not looked after. There's no sense of care whatsoever, it's absolutely bizarre.
I would avoid this company at all costs. They're rude, not bothered for you, or any serious situation that may arise.
Thank you for your unconcerned phone calls, awful neighbours and dirty community.
I hope you find some manners, professionalism and actual dignity in the near future.... Read more
Landlord
20th Sep 2024 (17 weeks ago)
A Koumi
I’ve been renting with this agency for the past five years and I can confidently say it’s been an outstanding experience. From start to finish, they have made the entire process incredibly smooth and stress-free. The team is always available, professional and helpful, consistently going above and beyond to ensure everything runs seamlessly.
A special mention goes to Will, who has been exceptional throughout my time with them. He is always responsive and proactive, finding quick solutions to any issues or inconveniences that arise. His attention to detail and commitment to client satisfaction are truly commendable.
If you're looking to rent in London, I couldn’t recommend this agency more highly. They’ve set the standard for what renting should be—reliable, efficient and genuinely caring about their tenants' needs.
Best agency in London, hands down!... Read more
Tenant
9th Sep 2024 (19 weeks ago)
Z
I have known South London Estates for years, but I have only used them now for the first time as a Landlord to let a very difficult commercial property i had vacant for over 5 years, what should I say, if I can give 10 stars I would.
Sruli, was professional from the first phone call to the last, within a week of instruction he had 5-10 viewings, he cleverly vetted each one and held my hands for the last 3 months until a 15 year lease was signed and completed today.
Thank you SLE... Read more
Landlord
23rd Aug 2024 (21 weeks ago)
A stavrou
I have been a tenant of South London estates ltd and I would like to say how professional and accommodating Will and the team have been in my 8 yrs with them. The service level is top notch and received my deposit exactly when they said it would be refunded. I would have no hesitation in recommending South London Estates if you are looking for accommodation. They really know how to look after their clients.... Read more
Tenant
8th Aug 2024 (23 weeks ago)
B Drame
Sruli was an excellent help from A to Z in finding me my new home. Highly recommended.... Read more
Buyer
6th Aug 2024 (24 weeks ago)
C BERRAGAB
Surli has been a great agent and supporting us throughout the transaction. He is reliable, professional and at the same time friendly.
I recommend his agent and his services to everyone from landlords to tenants to make sure you get a great experience and an outstanding service.... Read more
2nd Aug 2024 (24 weeks ago)
S Ashourirad
I recently had the pleasure of working with Sruli to rent my new flat, and I couldn't be happier with the experience. From start to finish, Sruli was attentive, easy to communicate with, and incredibly helpful throughout the entire process. He took the time to understand my needs and preferences, ensuring that I found the perfect place. His dedication and professionalism made the renting process smooth and stress-free. I highly recommend Sruli to anyone looking for a new home!... Read more
Tenant
25th Jul 2024 (25 weeks ago)
N Haddow
Very, very dodgy unprofessional company. Have given my partner misinformation and have failed to provide the information requested and required stating 'we can give you the information but we will probably refuse, you need to ask your solicitor'. They also stated they wouldn't be giving us any information without us paying 'upfront of £500+'.After going back and forth they confirmed we didn't actually need the solicitor and that they could just speak to our estate agent who kindly got us the information for surprise surprise - free! The man on the phone was extremely rude and argumentative and we got overall bad vibes from the company. They haven't responded to a single email over the past 2 weeks and rarely answer the phone.
Very dodgy, will be telling all friends/family to avoid!!... Read more
Buyer
25th Jul 2024 (25 weeks ago)
D McLeod
8 norwood here David and Dan are very kind and professional... Read more
E McAlley-Burnside
If I could give 0 stars I would - our whole apartment block (30 flats) has been left without hot water and heating for 10 and a half weeks and counting - illegal by the way. Barely any correspondence or attempt to resolve the situation.. maybe because we're not in London? Who knows but either way scumbags - stay away.... Read more
Tenant
5th Jul 2024 (6 mo. ago)
J elkouby
Outstanding service from Sruli, very helpful and professional... Read more
J Gardner
Excellent service from Sruli & the team... Read more
A Trujillo
Sruli provided exceptional service. He was attentive to my needs, responded promptly to all inquiries, and went above and beyond to ensure a smooth experience. His professionalism and dedication were evident throughout our interaction, making it a truly pleasant and hassle-free process. Highly recommend! ??????????... Read more
26th Jun 2024 (6 mo. ago)
J Hemani
Fantastic agent (Sruli). Great communication and service. Found us an amazing property which was incredible value for money. Will be using again!... Read more
24th Jun 2024 (6 mo. ago)
J Supple
Fantastic service. Really easy to work with & great communication. Sruli found us a great property & would definitely work with him again in the future.
Jade & Jordan... Read more
23rd Jun 2024 (6 mo. ago)
J Graham
They avoid doing work at all costs, will fix something once it destroys your flat but will then charge you thousands of pounds on top for the "privilege" of them sending someone to not fix the problem you have been reporting for 3 years. Avoid at all costs!... Read more
Tenant
22nd Jun 2024 (6 mo. ago)
D Borse
This is especially for Joe Nemetzy, who has looked after all our maintenance needs during our tenancy. Joe has been very helpful and attentive. Thank you all South London Estate team for your support for our smooth tenancy time. Best wishes.... Read more
Tenant
17th Jun 2024 (7 mo. ago)
M Birt
Sruli was extremely helpful and responsive throughout our entire rental process. Nothing was too much trouble. He made our first rental experience a smooth transaction. He was lovely and friendly and answered any questions we had promptly. Thank you, South London Estate and Sruli!... Read more
Tenant
7th Jun 2024 (7 mo. ago)
E Nunn
Long service tenant that ended over rental increases by landlord. Have to say both Joe in maintenance and will in accounts were fab... Read more
Tenant
22nd May 2024 (7 mo. ago)
F harrasy
Very helpful. And accommodating.... Read more
22nd May 2024 (7 mo. ago)
H Witt
Over 5 years of managing my property and still resolving issues to a slow and poor standard... Read more
Landlord
4th May 2024 (8 mo. ago)
H World
Flat 5, both david and Daniel were efficient.they were worked well... Read more
HB
David & Daniel done a brilliant job for my redecorating service.... Read more
L Jane
Just had David come and fix my shower for me he was very nice. Was quick and tidy. Thankyou David... Read more
A domingos
This review is specifically for David and Daniel ( from South London Estate: Thank you David and Daniel for the incredible work that they did to my flat. They painted my entire apartment and I can say it was a job well done. Furthermore, They are very communicative and friendly. Thanks again ??... Read more
Kay
This review is specifically for David on the Maintenance Team because I am not even a client of South London Estates (SLE) yet he has saved my day not once but twice.
My upstairs neighbors are clients of SLE and they have had two issues that directly and significantly impacted both my flat and my quality of life. Despite numerous phone calls & emails to SLE + my attempts at seeking help from various third parties, no one came through like David did.
Not only is David incredibly professional and thorough, he is respectful and genuinely empathetic. You simply cannot ask for better service or a kinder person in your time of need.... Read more
12th Mar 2024 (10 mo. ago)
E Houri
We found Eli, Sruli and the rest of the team very professional and helpful in letting our property. We were delighted with the service provided and would highly recommend them ! Thank you again South London !... Read more
Landlord
7th Mar 2024 (10 mo. ago)
B Djelassi
A great place, good people.... Read more
13th Feb 2024 (11 mo. ago)
K Parker
Sruli was amazing. Very compassionate and helpful. Very nice guy and welcoming. Very happy... Read more
8th Feb 2024 (11 mo. ago)
A Davidson
Instructed Sruli of South London estates to let a multi residential building and within a short space of time Sruli signed up an excellent tenant for the whole building at a higher than expected rent. Sruli was a pleasure to deal with. So pleasant, polite and respectful. Cannot recommend his firm highly enough :-)... Read more
Landlord
26th Jan 2024 (11 mo. ago)
R Kamberov
Thank you to David from South London Estate for his great job regarding our request for furniture in our flat. After a good communication with himself , he made agreement with the landlord and have ordered the furniture for us and they were delivered in smooth process.Thank you David for your help and fantastic service. Much appreciated.... Read more
Tenant
24th Jan 2024 (11 mo. ago)
S Taub
It's a pleasure dealing with you guys, very professional and welcoming, thanks lazer and sruli.... Read more
24th Jan 2024 (11 mo. ago)
B Woodward
Rented with South London Estate for almost 3 years and had a great experience. Sruli was extremely helpful at all times and always at the end of the phone when needed.... Read more
Tenant
23rd Jan 2024 (11 mo. ago)
R Pandit
I am thrilled to write this review for Mr. Sruli, who provided outstanding service as my housing agent. His professionalism, expertise, and dedication were exemplary. He understood my needs, guided me through the process, and secured a fantastic flat for me. I highly recommend Mr. Sruli for anyone in search of their dream home.... Read more
Buyer
22nd Jan 2024 (11 mo. ago)
D Geoghan
Rented an apartment through south london Estate for the past 2 years, had a very positive experience overall. Sruli was very helpful and professional throughout the whole tenancy, any issues that we did have he was quick to help out. Can't recommend Sruli and south london estate agents enough. Thanks for everything... Read more
Tenant
11th Jan 2024 (1 year ago)
B Hammad
My partner and I had a great experience working with Sruli on a commercial letting in Battersea. He was a pleasure to work with and was always responsive, friendly and efficient. I definitely recommend him as a letting agent to any prospective landlord looking to let property in the near future. Thank you Sruli!... Read more
Landlord
12th Dec 2023 (1 year ago)
D B
Got to say a huge thanks to Sruli and South London Estates over these last two years who have been continuously supportive and attentive when needed. Highly recommend. Thanks guys, all the best.... Read more
29th Nov 2023 (1 year ago)
M Baba
Personal Review for Sruli at South London Estate:
I recently had the pleasure of working with Sruli from South London Estate in securing a shop lease, and I must say that the experience was nothing short of exceptional. From the very beginning, Sruli exhibited a high level of professionalism and expertise that immediately put me at ease.
Throughout the process, Sruli was incredibly attentive and responsive, promptly addressing any concerns or questions that arose. He guided me through every step of the lease agreement, ensuring that I fully understood the terms and conditions before making any decisions. His transparent and honest approach instilled a great deal of trust and confidence in his abilities.
I am truly grateful for Sruli's unwavering support and professionalism throughout this entire process. I highly recommend Sruli and South London Estate to anyone in search of a reliable and knowledgeable estate agent who genuinely cares about their clients' success.
Thank you once again, Sruli, for your outstanding service and dedication to your clients. It has been an absolute pleasure working with you.... Read more
18th Oct 2023 (1 year ago)
D _
Sruli has to be the best Estate Agent I've ever experienced working with, from the beginning to the end he's been extremely accommodating. I had to move into a new place so last minute and he managed to get the process done for me in a week as he understood my situation, he really went above and beyond. His communication skills are amazing and he really knows how to be attentive. Any problems I had he's managed to lead me in the right direction or solve the issues for me as quickly as possible. He's defiantly someone reliable and trustworthy. Thank you!!!... Read more
Tenant
12th Oct 2023 (1 year ago)
U iqbal
It's great experience with them... Read more
1st Oct 2023 (1 year ago)
G Ricci
Tenant at Dod street here. Had a problem that took months to be resolved by others, David and Dan made quick work of it. In two days everything was returned to full working order. They were always on time, very friendly and professional and let me know exactly what was going on and completed their work with excellent workmanship. They were in touch with me throughout the job and kept a high level of communication. Will definitely be relying on these guys in the future!... Read more
Tenant
14th Sep 2023 (1 year ago)
I ansah
This is my very first time of engaging with South London estates, and Sruli made our interaction very worthwhile. He was very thorough and thoughtful throughout the process. He also followed up with every detail, till we completed our transaction. I will highly recommend him and his agency, absolutely deserves a thumbs up!!!!... Read more
14th Sep 2023 (1 year ago)
D Te
Great service! Excellent estate agents. I would recommend dealing with the. Very professional and they gave my deposit in full. I rented a property for 4 yrs and have used this agency for years. No problems with them. Very lovely team. Would use them again.... Read more
Tenant
13th Sep 2023 (1 year ago)
V Escobar
I am the Tennent from 305 Stanstead Road. I want to start by saying a huge thank you to David & Dan from the maintenance department for fixing all the issues in my property. David unblocked my blocked sink which caused me huge pain, as well new door handles and high standard painting and decorating, huge thank you to Dan for fixing my boiler door, new floor strips and new taps in my kitchen. I only recommend theses handymen and no one else honestly never had a better experience, thank you South London estates of taking care of me... Read more
Tenant
8th Sep 2023 (1 year ago)
J Relph
Very hard to get hold of, communication is poor. Sent an extra rent payment that is impossible to get back as they’re too busy.... Read more
Tenant
4th Sep 2023 (1 year ago)
J Campbell
Sruli is extremely friendly and helpful, had a really good experience organising a place to rent... Read more
Tenant
14th Jul 2023 (1 year ago)
G Scott
Been stood outside a property for over an hour, no response from the estate agent, so unprofessional!!!... Read more
9th Jul 2023 (1 year ago)
A Fogliata
Sruli has been phenomenal during the whole tenancy. He supported a lot in getting everything in place to move in and at the end of tenancy. Always very available to help whenever we had issues in the flat with a very personal and kind approach.... Read more
Tenant
17th Jun 2023 (1 year ago)
N Rojas
Muy amables con mucha ganas de ayudar el joven Sruli es muy atento lo recomiendo mucho me ayudaron muchísimo. Este es mi 3 contrato que hago con esta empresa son los mejores.... Read more
12th May 2023 (1 year ago)
I Huseyin
Excellent agency with Good communication and service. Inside is very modern and calm... Read more
4th May 2023 (1 year ago)
J McGuigan
I had Sruli Weiss as my letting agent from SLE. After I first contacted regarding a property he was very informed and helpful with everything I needed to know but he really pulled through when I needed assistance with my referrals - chasing people up and keeping me in the loop of the steps we should take. Sruli is without a shadow of a doubt the hardest-working letting agent I've ever dealt with, would 100% recommend him.... Read more
Landlord
3rd May 2023 (1 year ago)
B Olaiya
My experience with sruli was great. He pays attention to details and he is very sincere. He is good at what he does. He is 100% trustworthy. I will recommend him ????????... Read more
28th Mar 2023 (1 year ago)
S Mejuto
Great treatment, Sruli has been helping us with everything and informing us of everything at all times, it has been very helpful. Thank you!... Read more
27th Mar 2023 (1 year ago)
N Elbourne
Sruli, the agent assisting me, was very friendly, helpful and responsive. I had a great experience.... Read more
23rd Feb 2023 (1 year ago)
H Celeb
Mr. Sruli Weiss was an excellent agent handling this from start (the viewing)to finish. Sruli is very professional, punctual, with great attention to detail and he has great communication skills. Sruli was really quick to understand the process required, and to relay it to me in simple terms. Personable, and confident in what he does, Sruli and his firm, SLE come highly recommended. Very happy with the outcome. Thank you. E. Ade... Read more
15th Feb 2023 (1 year ago)
R Nixon
After arranging a viewing of a property and getting to the location at the agreed time, the agent didn’t turn up and didn’t communicate with us at all about it.... Read more
13th Feb 2023 (1 year ago)
G Sulemana
Excellent service from Sruli. He was calm and on point. Knows how to handle a customer. Guy knows his job????????.
South London Estate is the to go to and your worries are over... Read more
2nd Feb 2023 (1 year ago)
V Jagadeesan
I m so happy and satisfied with Splet Sruli. He was so kind and support for my questions. Thanks... Read more
27th Jan 2023 (1 year ago)
M Fletcher
I had the best experience using this company to source the perfect shop! Sruli who was my point of contact was amazing from beginning to end, amazing communication and the most friendly estate agent I’ve dealt with.I would most definitely recommend. Five stars all round thank you again :)... Read more
16th Jan 2023 (2 years ago)
P Soutis
A really great experience as Sruli is super attentive and efficient. Would highly recommend! He made the renting and moving process very easy for us.... Read more
Tenant
16th Jan 2023 (2 years ago)
B meta
I have been a tenant of South London estate for 4 and half years now and the guys have been very good to deal with from the beginning, highly recommend them along with Srulie, Good people... Read more
Tenant
16th Jan 2023 (2 years ago)
M Crook
Sruli was great, a credit to this company.
Maintenance department was very slow to get anything sorted and the building work at the property was shoddy.... Read more
Tenant
6th Dec 2022 (2 years ago)
L Madu
Sruli is a good and responsive agent. He is polite, and cares for the needs of his clients. He is approachable and some one who understands the demands of his job. I rate him Five stars.... Read more
17th Nov 2022 (2 years ago)
A kotun
South london estates are one of the most efficient company to deal with, they always go the extra mile for people and I have experienced that with them.
They are highly recommended and hope to see them go from strength to strength.
Good people to work with, 100%
One of the best landlords in South London.
Thanks
SLE... Read more
Landlord
16th Nov 2022 (2 years ago)
M C
The truth was an excellent experience, we got all the support and help we needed in the process of renting the property, Mr. Sruli Weiss accompanied us from start to finish in everything. We wish them to continue providing such wonderful service. We thank you and we bless you. Cruz Guerrero Family... Read more
Tenant
16th Nov 2022 (2 years ago)
L Shehadeh
When u live in the rented house they used to be good but when u leave they charge u for extras .I will never deal with them again.... Read more
Tenant
9th Oct 2022 (2 years ago)
D Opticians
Sruli comes highly recommended from the locals , friendly and reliable .... Read more
8th Sep 2022 (2 years ago)
P Poyser
Very informative great staff ????????... Read more
1st Sep 2022 (2 years ago)
M Silva
The agent Sruli, has an excellent service, everything very agile and super helpful.... Read more
18th Aug 2022 (2 years ago)
D Morris
Sruli was Amazing, very honest and professional. Made me me feel just like family. He also made the whole process of getting the commercial property a breeze and way quicker than expected. South london estates is by far the best experience I’ve ever had with any estate agency. Please keep up the Good work.... Read more
1st Jun 2022 (2 years ago)
P Val
I would highly recommend South london estate.
At first, we had a hard time looking for a property. Luckily, we came across SLE.After passing our referencing, our application process was very smooth. Thanks alot to sruli, he was very nice, professional and responsive. ????... Read more
24th May 2022 (2 years ago)
M Martin
Absolutely satisfied with the work and effort of South London state. Our agent Sruli was very kind, he help us through all our contract process very nicely, efficient and fast. I definitely recommend south london state.... Read more
Tenant
13th May 2022 (2 years ago)
M Stewart
This agency you can trust and depend on.... Read more
5th May 2022 (2 years ago)
Z B
South london estate was very helpful. They helped find my house. I would highly recommend anyone looking for a property, use south london estate... Read more
Buyer
14th Apr 2022 (2 years ago)
A Mohidin
Been working with South London Estates for over 5 years and have been given nothing short of exceptional service especially Sruli his expertise in the property game and patience has been a breath of fresh air and one of the main reason to work with this company.... Read more
Landlord
8th Apr 2022 (2 years ago)
R McKean
Good experience with renting, Sruli has been a big help and all was very efficient.... Read more
Tenant
7th Apr 2022 (2 years ago)
E yk
Waste of time..... Read more
4th Mar 2022 (2 years ago)
A Unamka
Eden Estates has been absolutely lovely to work with. They have always done their best with maintaining the property and making sure the tenant is happy. I absolutely recommend them ????????... Read more
Landlord
21st Feb 2022 (2 years ago)
E fadel
Very good customer service ,i think you did a great job .Kind Regards .EL HOUSSAINE FADEL.... Read more
5th Jan 2022 (3 years ago)
S Cope
great company easy to deal with.... Read more
21st Dec 2021 (3 years ago)
R Yakobi
South London Estate service is very good, their staff are
polite and efficient and they answer the phone
and any queries promptly. Any rents they
collect on our behalf are dealt with monthly
and the cheques/chaps sent at regular intervals. I
would highly recommend their services.... Read more
Landlord
21st Dec 2021 (3 years ago)
K o
Take a piece of advice and do not use this company. Property was advertised by leef property which is an office based in warrington, the landlord is not a person it's livingway Ltd... and finally southlondonestate that's managing the house. I and my partner needed to move out sooner than our agreement ended as we were facing financial issues because of Covid-19. We tried to speak to the landlord through southlondonestate and use the Government's advice that asks landlords during times like the one the world's been having now to be understanding even if there is no break clause in the contract. Well I think you figured by now... They never tried to help me... Quite the contrary. Wasted our time, money... And of course we are nobodies for big companies like this... Speaking to any of them over the phone is a nonse task... They treat you like you are a nobody who doesn't know a thing in the world. Absolutely impossible to make them understand what you ask them and every single time I called them I needed to explain everything right from the beginning even if there was 5 minutes between the calls. I got promised several times that I would get a call back... Well well... I didn't. Reported boiler switch that broke down... After 2 months? Still not fixed. Use any of their properties with great care, go for a brake clause before you sign anything and be sure to have records on evrry single word you communicate with them... If you are an expert at these, still not recommended... Long term headache is waiting for you in case you go with these people. Take a piece of advice and avoid these unreliable people. It's been 4 days since the new tenants moved in and I still need to fight for my deposit...?? How I would describe it? It's a bad joke... Or even worse. It's a never ending nightmare...... Read more
Tenant
3rd Jun 2021 (3 years ago)
N Nery
My family and I lived in a property for 4 years, managed by SLE. They were very professional, helpful, responsive and very polite. Highly recommended!... Read more
Tenant
6th May 2021 (3 years ago)
A Fajardo
I had the opportunity of renting a flat with them. They are profesional , I always felt protected as a tenant. 100% recomended.... Read more
Tenant
18th Jan 2021 (4 years ago)
E Fajardo
We had a wonderfull experience with South London Estate since the begining, during 4 years they supported us and gave us a wonderfull service. They always had a quick and effective solution in all our requests. All the team is very profesional and always take care of costumers' satisfaction.... Read more
18th Jan 2021 (4 years ago)
N iyer
I rented for 3.5 years in a flat managed by them in London and throughout this time the team were very responsive and prompt. Check in and check out was also professional and I have no qualms in recommending the team... Read more
Tenant
30th Nov 2020 (4 years ago)
T Filipiak
Best agency ever... Read more
20th Nov 2020 (4 years ago)
F K
I had the most positive experience of South a London Estate. Outside of suggesting the perfect property for my requirements when I was looking for a property, I had the good fortune that they managed the flat I rented. All the team at South London Estates, we’re consistently attentive to my request and responded promptly without any delay. Even during the pandemic they sent out expert technical help to resolve my issues when needed. So if you are looking to rent you can’t do any better than the service South London Estate offer.... Read more
Tenant
18th Nov 2020 (4 years ago)
J Morris
We live in a property managed by South London Estates since January 2020, and there were issues in the flat that required attention, which got fixed up as soon as we notified Simon of the maintenance department – we highly recommend them to managed your properties as they care about their tenants!!
Many thanks
John & Tracy... Read more
Landlord
8th Nov 2020 (4 years ago)
C S
Worst maintainance management. If you have any problem will take forever to sort you out. Half a month now and still they couldn’t send someone to fix my bathroom sink problem.... Read more
22nd Oct 2020 (4 years ago)
S Quesado
Sruli is an amazing employee. He helped my cousins so much with the flat. He never gave up. We are really happy to met someone like him.... Read more
29th Sep 2020 (4 years ago)
T Genius
Great people very helpful,
Was indeed of a flat and they sorted me right out with a great price aswell would highly recommend.... Read more
Tenant
7th Sep 2020 (4 years ago)
C Buzas
Very professional people. One of the best agency I work with! They moved very fast with the documents in the beginning and same in the end of contract! I could be more grateful! I couldn't recommend them enough!... Read more
2nd Sep 2020 (4 years ago)
M Tetiviola
My experience with this agency has been absolutely wonderful. The staff is absolutely amazing and very professional and friendly, but most of all I would like to thank Surli for the humongous help that he has given me in sorting out all the documents in the littlest time possible!! I can't thank you enough!! I would recommend him to anyone!!! Thank you so much for all the help guys!! You are the best!!!... Read more
27th Aug 2020 (4 years ago)
L Wagner
The stuff is very professional and supper attentive. They don everything in minimum time and maximum personal attention. Special thanks to Sruli! Amazing to work with you.... Read more
12th Aug 2020 (4 years ago)
S Marten
The staff at South London Estate were incredibility helpful at all times, I would definitely use them again and would recommend them to anyone.... Read more
28th Jul 2020 (4 years ago)
L Finlay
I let this property through Julian Wadden in December 2018 and unfortunately, things went very swiftly downhill when South London Estate entered the picture as property managers. I have finally given my notice in at this property, so feel I can now leave a detailed review of my experience without fear of retribution.
I will start by saying that the property (a flat in Stockport, Greater Manchester) was overall in excellent condition - a new build, in which I was one of the first tenants to move in. However, I encountered a number of problems.
I moved into the property in early December, and did not have working heating until February - it might work intermittently, and then switch off. After a complex manual reset process, it would work again for a short time, and then switch off. During this period, in Stockport we were experiencing temperatures in the minuses. Maintenance finally arranged an appointment for January 16th, but cancelled this at the last minute with no explanation. When the developers eventually attended the property in early February, they reported that the heating was not working because a) it was switched off at the wall b) the heating was not working because my furniture was too close to it. Both of these were totally untrue. The developers also stated that the heating was now working, but by the next day, it was not. I was also told that I may be liable for the costs if the developers had to come out again. Up until this day, the heating in the living room cuts out after a short period and needs to be constantly reset.
The second issue I encountered was that I had no internet until mid February, 2019. Again, the communication from Maintenance around this was very poor and it became clear that only on January 7th, one month after I moved into the property, had a request been submitted to Stockport Council for permission to dig in the road and install the cable required. This was very disappointing, given that I had been rushed into moving into the property before it was fully equipped - I had asked beforehand to delay moving in until after Christmas and was told that I must move in early December if I wanted the property.
Our building was a new build, attached to an established block of flats. A neighbour who worked with vulnerable people in the community told me that this older block was known as a 'party house' with significant drug abuse and even a brothel. On many occasions, non-residents mistakenly entered our own, quieter block - which led to litter, a strong smell of weed in the corridor, the banister being ripped from the wall, and cars being broken into. We discovered that our block had been given the same security PIN on the door as the block next door - which just seemed ridiculous. We requested on October 16th that South London Estate change the PIN, and were told it would change on November 20th - by November 25th it still had not changed and we were still struggling with intruders. At around this time, South London Estate asked for a rent increase.
A further frustration was that, after signing up for the property based on its advertised free parking, South London Estate decided to enforce a £50/month parking charge, on top of a £20/month rent increase. At this time, South London Estate were advertising an identical property in my block for lower rent and free parking - I would have saved over £1,000 over the course of a year by moving into that identical property, but unfortunately it was snapped up before I had the chance. I managed to negotiate the parking down to £20/month, which still contributed to an overall 7% increase on my rent from the previous year.
The overall conduct from South London Estate was wholly unprofessional. Emails often went completely unanswered, were littered with spelling mistakes, and at one point I was addressed as completely the wrong name. I also question the logic in having a property in Greater Manchester managed by an agency in South London. Maybe some outfits would be organised enough to pull off this logistical challenge, but not this one.... Read more
Tenant
12th Jun 2020 (4 years ago)
G Ionescu
Great service from SLE... Read more
2nd Mar 2020 (4 years ago)
M Wilson
South London Estates was recommended to me by my daughter in law, I was moving back to my home country and had to leave them in charge of finding me a tenant. Which they did pretty quickly. Sruli was compassionate and polite, he spoke me through anything I was not familiar with. On viewings I found Sruli to be positive and accurate, he made the effort to ensure the information he was passing on to prospective tenants was accurate. On the paperwork side of things, Sharon was efficient and friendly, she called when she said she would and was proactive in assisting resolving any pre-tenancy issues. I would highly recommend this agency. Even when I did not opt for the Management service Sharon went above and beyond assisting the tenants with getting up and running. They done a really good job and I would use them again. Thank you Sharon, Sruli, Will and Eli... Read more
Landlord
28th Feb 2020 (4 years ago)
I Derby
Nearly all these comments are fake accounts so dont listen to what being said.. South London Estate are not a good service they like to promise alot but deliver nothing. Management are have thrown racially offensive comments when dealing with them. I do not reccomend this estate agent. Very poor service.... Read more
29th Jan 2020 (4 years ago)
A Knight
Rented a Flat from them in manchester over the course of a year. Excellent service, listend to the problems you had and did their best to resolve them and provide decent spacious places to live. Couldn't have asked for more.... Read more
Tenant
13th Nov 2019 (5 years ago)
D Landau
Top Quality Service!!
As a landlord, I've used many agents before, however the staff at South London Estates supersede them all. They always work really hard to get me good tenants and Sruli, is very personable and professional at the same time. Eli, the company director always on top of things, ensuring everything is top notch. As a landlord, I could not ask for a better company to manage my property.... Read more
Landlord
12th Sep 2019 (5 years ago)
S Sheena
South London Estate are great with there customer service and their homes are at great standards. In the time that I have been in their home which is a year and a half to date (5th August 2019). I only had to deal with on issue which was the drain. It took them less than a week to repair and their has been no further issues.
The flat is newly decorated and the communal areas are very nicely decorated too.... Read more
Tenant
6th Aug 2019 (5 years ago)
O Olawumi
Fair... Read more
20th Mar 2019 (5 years ago)
S demory
This agency is good and honest. Very nice staff, especially our agent Will, always here to help at any time. If you have a problem they will fix it very quickly.... Read more
13th Feb 2019 (5 years ago)
V pariani
Would give more stars if possible. Was renting with them for 2 years, always there to help when needed, very professional and timely assistance. Was very helpful when moving in and moving out which was only because we needed to move into a bigger apartment.
Thank you Will and the entire South London team.... Read more
Tenant
25th Jul 2018 (6 years ago)
C Mitchell
Friendly, efficient staff, who get back to you quickly, and aim to problem solve constructively. Always aimed to make processes as transparent as possible too. Would recommend!... Read more
13th Apr 2018 (6 years ago)
J A
South London Estates helped to make my first time living away from home a great experience with their friendliness and professionalism. They were very helpful at each stage of the lettings process as I was not quite sure how it all worked being a first time tenant! With special thanks to Paula, Sruli, Will and Shanara.... Read more
Tenant
11th Apr 2018 (6 years ago)
K Tangy
Highly recommend!!! They gave me great service and very friendly staff members.!... Read more
24th Feb 2018 (6 years ago)
N McGrath
Amazingly helpful - I had an unusual request and Sruli worked really hard to accommodate my needs. Would definitely recommend South London Estates and will keep them in mind for the future!... Read more
12th Jan 2018 (7 years ago)
D Twana
What an experience! I approached “South London estate” For letting. And I must say, their service was absolutely fantastic, very professional and friendly staff. They got me a lovely apartment within a couple of weeks. And they worked really hard to push everything through quickly. I don’t normally write reviews, but the service I received was so good that I am writing this review as a way of saying thank you.... Read more
Landlord
11th Dec 2017 (7 years ago)
K Almeida
I was very happy with them for 8 years thank you guys... Read more
19th Nov 2017 (7 years ago)
S Dumitrache
I have been using South London Estate on Brownhill Rd SE6 for Five years now and they have always found me excellent tenants and the management services provided by friendly and competent staff. I no longer live in London they make the process of running a property from further afield all that much easier. I would recommend them to anyone in this area. They are also very conveniently located for public transport which makes the rare occasions that I need to pop in to see them easy. I have used many different agents around the country and their admin and procedural side of things is as well organised as their front office (which is not always the case in my experience).... Read more
Landlord
2nd May 2017 (7 years ago)
F Barlow
Agents at the beginning were poor but the maintenance #Eli is the worst person I have ever dealt with. The windows i. The flat we're single glazed and Eli stated we broke them and charged us for the damage when infact they were seriously damp. They were green.
The oven and floors were also black when we moved in. Considering they offered us £30, this does not cover half the cost To get a professional to clean the oven, never mind the floors.
The boilers in the building are linked to all the other flats, therefore the water is inconsistent. At time you could be in the shower and the water would turn off for a good hour. Advised SLE of the matter and they refused to come and fix it. I have been here a year and it is still broken to this day.
I will never use SLE again in my life!!... Read more
Tenant
21st Mar 2017 (7 years ago)
J Oshea
Sweet as a nut. I have been with them now for 13 years.... Read more
20th Nov 2016 (8 years ago)
E Frazer
AVOID...AVOID..AVOID!!! Whilst in one of their properties, my neighbour and I were subjected to a group of men letting themselves in and threatening us. They were looking for a Gas meter that isn't even in the building...in fact no one knows where it is! I contacted the agency to complain and get an explanation as to why they had given the keys to these thugs...only to be treated like we were lying! They claimed that they knew nothing about it. The following week, it happened again. This time they waited until I was out and let themselves into my flat. I contacted the police and the office again. Told them that I was having the locks on the main door changed and that I was billing them for it and they were not being given a copy of the key. I never did get the money back.
We then received a telephone call.stating that the Landlord was selling both properties. Less than a week later, we received court papers and it stated that WE were paying the court fees!!! I thankfully had another property to move into. I contacted them to say I was moving but due to being seriously ill in hospital, I missed the date I said I'd be out of the property by. A friend contacted them on my behalf, only to be told that they were charging me £22 a day as they were losing money. I later found out that they were still receiving Housing benefit for me.
So, not only did I lose my deposit but they still took the money from the Government!!!
The property had major subsidence, the stairs were wonky, the rent went from £675 pcm to nearly £800 in a few weeks before being told it was being sold ( knowing that Housing benefit wouldn't pay that amount for a single person). A Mickey Mouse agency whom are more interested in taking your money and then finding loopholes to not pay your deposit back. I have tried to contact them about the deposit etc but so far they have ignored all forms. Do yourself a favour and AVOID!!! If I could give No stars, I would but you have to put One star to put a review.... Read more
Tenant
4th Oct 2016 (8 years ago)
Z Sobel
I went into South London estates to rent a flat and put down a deposit but in the interim I found another flat even though they didnt have to they refunded my deposit they were always very transparent and HONEST I would recommend to a friend. I only have the highest praise for them especially Anetta and Shanara who even though they deny it I am sure they are twins. :-)... Read more
Tenant
11th Jun 2013 (11 years ago)
C Nicholson
WARNING! This agent is one of the most unprofessional I have ever dealt with, their agent asked us grossly inappropriate and irrelevant questions, they took a deposit from us even though they had already let the property and their agent threatened not to give it back. Finally got the money back after issuing legal paperwork followed by a snotty letter saying they thought my action was an abuse!!! This agent only seems to be bothered about getting tenants who are claiming benefits and even though I am in full time employment their agent kept asking questions relating to what benefit i may be entitled to should i loose my job!!! GIVE THESE GUYS A WIDE BIRTH THEY ARE USELESS, As someone who lets out property in the north of England I would be just as concerned if I was a landlord. If you do part with money to these guys make sure that it is all documented!!!!... Read more
Landlord
6th Oct 2012 (12 years ago)