Chloe
I viewed two rental properties with Mohammed, the first one had a previous pest problem and when I asked for the documentation from pest control to show the relevant work was completed I was told they could not provide it. (Ripon road) - Still available.
The second property is on Shorndean street, I was the first person to view and as soon as I left I called the office to make an offer and was told I’d receive a call back, they never called back.
I chased them and was told someone else had put in an offer so I couldn’t. Weeks on this property is still showing as available and every time I call Mohammed either avoids me, or has said I cannot offer as other offers are going forward. (Even though I was the first to view it and call)
As an estate agent myself I can’t seem to understand why they will only put forward one offer as they are legally obliged to put all offers forward fairly.
I will be making a formal complaint against them to the property ombudsman.... Read more
23rd Jul 2024 (5 mo. ago)
C Robles
Avoid!!! I'm not going to waste my energy here. My thoughts echo others.... Read more
23rd Apr 2024 (8 mo. ago)
J Ono
A scam agent, robbing the retired landlord without any documents and receipts.... Read more
Landlord
2nd Feb 2024 (11 mo. ago)
S barua
Helpful, understanding and informative members.... Read more
22nd Jan 2024 (11 mo. ago)
M khan
Deserves zero star! Kept my deposit money.... Read more
6th Jan 2024 (1 year ago)
A Schlesinger
I bought a property from Amity Estates this year they told me it was a probate sale. We had an enquiry from hmrc and it turned out it was only a 50% probate and we needed some evidence of probate. I asked the agent fro some assistance and they told me they cannot get involved ad they refused to help me in any way even thought they could have and they put me in the problem in th efirst place by telling me it was a probate sale where it was not accurate. Had they given me accurate information in the first place I would have been more careful to ask for all relevant information. Because thye misled me it has resulted in serious problems and when i asked them for help they bang the phone down on me. Please be careful with these agents. Anita... Read more
Buyer
21st Nov 2023 (1 year ago)
ODC
I recently bought a home through this company and the whole process, from start to finish, was appalling - AVOID AVOID AVOID!
The owner was rude and aggressive to myself, my surveyor and my solicitor trying to manipulate me (on several occasions) into buying the property without the correct paperwork in place. Even when the deal went through and I collected the keys, I was told to wait outside in the rain until he had finished his staff meeting - truly shocking experience, I will never engage with any member of this "company" again.... Read more
Buyer
18th Mar 2023 (1 year ago)
I recently bought a home through this company and the whole process from start to finish was appalling - never use them!
The owner was rude and aggressive to myself, my surveyor and my solicitor trying to manipulate me (on several occasions) into buying the property without the correct paperwork in place. Even when the deal went through and I collected the keys, I was told to wait outside in the rain until he had finished his staff meeting - truly shocking experience, I will never engage with any member of this "company" again.... Read more
Buyer
18th Mar 2023 (1 year ago)
S khan
This the worst agent state aver they will just waste of your time and try to rob you never ever go with them and don't trust them they will take you reservation fee and never give you back . One of the worst service in the U.K.... Read more
9th Jan 2023 (2 years ago)
K Monique
If I could give 0 stars I would :) . The fault of one individual has ruined my opinion on the whole company. Avoid JOSEPH ! Light skin & Afro. Avoid him. He thinks it’s okay to rent a mice infested property to me and my 7 month old baby. There was mice in my food cupboard and in my child’s COT ! And he told me there’s nothing he can do, but when I spoke to his colleague, she sorted it out for me the very next morning. He doesn’t follow protocol and you can tell that he doesn’t care about this job, the money YES! But for sure he doesn’t care about the human beings he deals with. Rude and patronising. I’ve complained about mice in my home for 3 months! After I got angry and frustrated FOR 3 MONTHS, I had a 45 minute conversation with him and he had the cheek to tell me he is going to hang up on me because there’s nothing he can do and he has been patient like he is the one that has been waiting for 12 weeks but like I said, his colleague sorted it immediately. Oh yea and he is a liar :). Avoid this estate agent at all cost but if you have to, ask for a lady (her name rhymes with Brandy)... Read more
Tenant
29th Oct 2022 (2 years ago)
C Wilson
Avoid at all Costs, this agency cares nothing more but money! We have asked them serval times to fix the ceeling, replace the seals in the window and to see to the large ammount of cracks in the walls and ceeling, the flat was not clean when we moved in, our flat is freezing! They don't even care we have a 15month old baby with us, they handed the property to us in a unstable and filthy state, we have had their contractors walking in unannounced when we been in bed, they are rude, unprofessional and cold hearted. There's so much more negative things I can write about them. To say the least, they don't care about their clients, they don't follow the law, absolutely useless agency. They have made our life's hell!... Read more
Tenant
18th Oct 2022 (2 years ago)
SARAH
This is the worst and rudest agency I have ever come across. No one knows what they’re doing the manager is extremely rude. He was shouting aggressively at me over the phone as I asked for a apology for the companies wrong doing. Not professional at all and I would not recommend anyone to give business to these people.... Read more
6th Sep 2022 (2 years ago)
E OReilly
Suffered Racism from staff and the owner is the worst do not use this company... Read more
3rd Feb 2022 (2 years ago)
S Gold
My Agent for Catford, I always call them first. Can recommend.... Read more
25th Jan 2022 (2 years ago)
K B
Great service from Joseph, I will use again when my next property becomes available!... Read more
Landlord
15th Jan 2022 (3 years ago)
J Flavio
Trash company! Put dow application for a house paid the fee they told me landlord was happy to proceed with application and then 6 days prior to move I had to call them to see if the contract was ready to them tell me was not approved cause landlord was afraid I was bringing a pet with me which I specifically told I don’t have one! Now I have six days to find a house for me and my kid!... Read more
Tenant
4th Nov 2021 (3 years ago)
SHAWN
The Amity Estates team were very professional and everything and everyone was top shelf, quick and seamless. They were so supportive and helpful to my sister. I 100% recommended this agency. Thank you SO much. 5 stars well earned!... Read more
27th Sep 2021 (3 years ago)
S G.Michael
If you wish an agent who is honest, reliable, approachable and always available to any of you enquires Joseph Samura and his team are the agent you need in the South of London.
Thank you Amity Estate for the great work.... Read more
19th Aug 2021 (3 years ago)
J Smith
Brilliant team!
Very helpful and welcoming.
Always a pleasure cleaning the windows at Amity Estates.... Read more
7th Aug 2021 (3 years ago)
A Green
Great... Read more
1st Aug 2021 (3 years ago)
H Egan
Great service by Brook, especially for an overseas landlord it’s so vital to be able to fully hand everything over and receive such professional, timely and friendly service. Super professional indeed and he found us tenants in record time and sorted everything from A to Z in such excellent manner.... Read more
Landlord
9th Jul 2021 (3 years ago)
N Emambacus
Lovely agencies... Read more
7th May 2021 (3 years ago)
M Abdu
Thank you for your exceptional help and well done Amity Estates. Good work Brook.... Read more
8th Apr 2021 (3 years ago)
M K
Positive experience, would use again. Thank you Joseph, Max.... Read more
29th Jan 2021 (3 years ago)
B Wilson
As a tenant, this was probably the worst experience I have had with a real estate. Unsympathetic, demanding, rude. From the reviews read here, clearly preference is given to landlords and sales, at the expense of tenants and morals. Demanding inspections during covid, even when they knew NHS frontline workers were residing in the property whom were required to self isolate. When asked if there was any support we could get during covid at the beginning, rather than being sympathetic or having a conversation, they demanded we paid on time or else.
When a quote was requested for costs against the release of the bond, we were told to accept it or we'll be charged more.
Even when an apparent security breach of their IT systems and database, no reassurance that our personal data was safe, or protected. Also has shared other tenants personal information with other tenants, when this was brought to the attention of them, the direct response to me was aggressive and very clear they didn't care. Then no communication was sent out, or apologies sent out to the affected tenants.
So, no further communication was sent regarding data breach, or intentional sharing of personal data. No communication to say what they have done to fix this, and what measures were, or would be put in place, to prevent this happening again.
I would suggest to current or potential tenants to know your rights clearly. To landlords, ask yourself if your content with the questionable treatment of your tenants.... Read more
Tenant
28th Oct 2020 (4 years ago)
A gayle
My property sold in under 8 weeks!! The service from the Agent & his team was phenomenal despite the added pandemic stresses (which is non existent these days). I have to rate the maximum amount of stars. The service fees are very competitive and they have an impressive portfolio of trustworthy service providers from legal teams to property clearance which made the overall process seamless and agile. Highly recommended... Read more
Seller
23rd Oct 2020 (4 years ago)
T few)
terrible just plain terrible!!!! stay away from them - a bunch of scammers. Their business must be doing really badly as they were trying to squeeze every penny from us.... Read more
10th Oct 2020 (4 years ago)
T Krawczyk
If 2020 was an estate agency it would be them. Just awful!!!!! Terrible, rude service, exceptionally long waiting time to get anything fixed and they will take every penny form you. I am extremely relieved that I am done renting with them. SCAMMERS!!... Read more
Tenant
9th Oct 2020 (4 years ago)
T Krawczyk
Their service is beyond terrible!!!! took them 10 MONTHS to fix whatever was wrong with the property. Usually rude and short on the phone and take days to reply to an email, or don't reply at all. STAY AWAY FROM THEM!!!!... Read more
9th Oct 2020 (4 years ago)
T Krawczyk
THE WORST ESTATE AGENCY I EVER DEALT WITH. DO NOT RENT WITH THEM. BUNCH OF SCAMMERS THAT WILL TRY TO TAKE EVERY PENNY FROM YOU. DON'T EVEN DESERVE A ONE STAR.... Read more
Tenant
9th Oct 2020 (4 years ago)
E Fitz
Amity do all my lettings and offer great service. They add value to my business; by making sure I get good tenants, have no breaks in occupancy, ensure I am getting the best current rates, keeping me up to date with changes in the market etc. Brook has just done my last rental and has been extremely professional and efficient, arranged Gas, Electric and EPC certs, smooth check in of new tenants, first rate.... Read more
Landlord
3rd Oct 2020 (4 years ago)
J Ma
Brook Illing is a kind person provide us always modern service with compassion of our learning and mental disabilty.many thanks... Read more
18th Sep 2020 (4 years ago)
I codling
Brook was exceptional, professional and made the process of selling and then renting my house easy. Would definitely recommend.... Read more
Seller
17th Sep 2020 (4 years ago)
A Hassan
I have had two bad tenants in a row from other agencies so I was seriously considering just selling my property. I decided to give guaranteed rent a shot after meeting with Joseph and my faith in agents has finally been restored! I couldn't have asked for an easier transition over the last six months or so and I'm looking forward to the next couple of years with Amity,
Ali... Read more
Landlord
18th Aug 2020 (4 years ago)
Matt
Poor and illegal experience with Amity Estates. We were asked to put a holding deposit down before we made an offer, fine we thought, at least we're securing the property. A few days later we find out that another family was accepted as the estate agents had taken multiple holding deposits, which under the 2019 Tenancy Act is illegal. We put in a counter offer which was then accepted, it was then demanded of us to pay the full deposit plus 1 months rent in advance before even seeing the tenancy agreement. Also illegal. Shady and backwards business practices that belong in the distant past. When quizzed about their practices, questions were dodged and ultimately we were rejected because the Landlord had a funny feeling about us, I guess they're not alone in that. Would avoid at all costs.... Read more
Tenant
28th Jul 2020 (4 years ago)
R D
Thank you Joseph and team! You delivered as promised so five stars from me.... Read more
27th Jul 2020 (4 years ago)
T Robinson
We had a representative come out to a site, he was full of energy, very informative, very knowledgable, he went above and beyond by staying longer after his shift time had finished, we really appreciate it as I had to travel 100 miles just to have a meeting with him, I believe his name was Brook and I fully recommend him. Thank you so much Brook... Read more
15th Jul 2020 (4 years ago)
J Bailey
Thank you Amity Estates, I couldn't be happier with your service! Here is the review I promised. John :)... Read more
30th Jun 2020 (4 years ago)
A Karaji
awful, awful agency.... Read more
16th Jun 2020 (4 years ago)
L Gee
Hi there
As usual a professional and.helpful experience
I am so glad I arranged with Amity to manage my property
In my view one of the best agencies in Town
I wish they were closer to my other properties and if so I would pass the management of them to Amity
A five star review!
David... Read more
Landlord
5th Mar 2020 (4 years ago)
J Lichtenfeld
Amity Estates let and manage three flats for me in Jutland Road, Catford. All the staff take their work very seriously and act in a most professional manner. The staff (Joseph, Brook, Tiv and Marta) in both the management and lettings departments are excellent and very good communicators. Would not hesitate to recommend Amity Estates to let and manage flats and houses in this area. Over the Christmas period, Brook was particularly helpful and extremely efficient getting an unexpected repair carried out swiftly.... Read more
Landlord
6th Jan 2020 (5 years ago)
A Salas
Helpful Staff... Read more
7th Aug 2019 (5 years ago)
J Ltd)
Brook Illing and his team made the renting process of my properties very easy and knowledgeable. They were extremely helpful and would highly recommend this agency.... Read more
Landlord
9th Jul 2019 (5 years ago)
D Ltd)
Brook Illing and his team made the process of renting out my properties very easy and straight forward. They were very helpful when the potential tenant had various queries with the leases. Would highly recommend this company.... Read more
Landlord
9th Jul 2019 (5 years ago)
G Mensah
Fantastic service all round,in fact l couldn't have ask for more.
absolutely brilliant .very fast dedicated team and a genuine advice above all.... Read more
6th Jun 2019 (5 years ago)
A Serville
Bond is a professional, persistent and intelligent agent. He helped us rent two of our places as well as a sale in a very short time frame. I would thoroughly recommend them as well as Bond. He's also a genuinely nice guy. A+++... Read more
22nd Mar 2018 (6 years ago)
J Selby
My advice would be to avoid Amity Estates. My partner and I lost hundreds of pounds in survey and searches costs due to their unprofessional tactics. Having spoken to other agents and having shared our story I now believe their agent Marcus Brown was stringing us along for over two months. It was a very stressful situation created by a devious and truculent person. After our experience I would warn anyone looking to purchase a property from these cheats to stay away.... Read more
Buyer
20th Mar 2018 (6 years ago)
J Taliadoros
Excellent service from Joseph and his team. This is my first property let, and decided to use Amity for a let only service, after having seen their signs up in quite a few properties around the area. That to me was a sure enough sign that they must be good at what they did. I've approached a few of the high street letting agents first, but was not too impressed with the level of information, helpfulness nor prices offered. Our first let with Amity could not have gone smoother and prices offered for their services are extremely competitive. Good job guys.... Read more
Landlord
30th Aug 2017 (7 years ago)
C Manning
I contacted Amity Estates to assist me with finding a tenant for my property. I was very overwhelmed by the excellent customer service and care received from Bond. I admired his honesty and professionalism from start to finish. He was fully committed to the task at hand and communication was paramount. Was always informed of the progress frequently. Thank you Bond for a 5* service.... Read more
Landlord
13th Mar 2017 (7 years ago)
W Clay
Bottom of the barrel estate agents. They don't care about you or your property, only money. They Don't even deserve 1 star. Communicating with them is like having to deal with a broken robot. The pictures below were described by themselves as 'a bit of condensation'. AVOID AT ALL COSTS... Read more
17th Feb 2017 (7 years ago)
D Martin
Excellent professional and friendly service... Read more
17th Jan 2017 (8 years ago)
K Unstoppable
Friendly staff... Read more
24th Dec 2016 (8 years ago)
D jankowski
I was extremely happy with service, especially from Bond Blake.
He was very helpful, professional and friendly!!!
I highly recommend!!!... Read more
22nd Dec 2016 (8 years ago)
M mordant
Bond Blake..excellent service did exactly as he said he would.. great communicator who professionally managed the entire sale process - would recommend... Read more
Seller
4th Dec 2016 (8 years ago)
J Greene
Great service. Bond went above and beyond for me and my partner and helped us exchange and get an excellent deal on our first home within a very tight time frame. Would definitely recommend and will use again!... Read more
Buyer
29th Nov 2016 (8 years ago)
S Clarke
It was a pleasure to deal with Bond at Amity Estates.
My property was let in under a week, the service i received was 1st Class was both informative and knowledgeable.
It was made so easy and stress free for me.
Anyone looking for an agent who values trust, honesty and respect the needs of their customers, need look no further than Bond Blake.... Read more
Landlord
24th Aug 2016 (8 years ago)
O Esparza
Marcus rented my flat really quick. He has a very good positive attitude and gave me that trust to let them manage my flat, great experience I am very impressed, I would be very happy to recommend Amity Estate agents to anyone.
Oscar Esparza... Read more
Landlord
16th Jul 2016 (8 years ago)
A Hough
Bond at Amity Estates was one of the most helpful agents I have experienced. I give him my fullest gratitude in regards to the purchase of my property and for ensuring it all ran smoothly.... Read more
Buyer
4th Jul 2016 (8 years ago)
S humber
After having a bad experience with a previous tennent I contacted Amity estates, a guy called Bond assured me he would find me a good tennent, he was true to his word and I couldn't be happier. Many thanks Bond I would thoroughly recommend your company.... Read more
Landlord
10th May 2016 (8 years ago)
T Gallery
I'm so glad I didn't go with one of the big companies. Renting my flat out through Amity is proving to be an excellent experience. It was rented out quickly but with great attention to finding the best tenant. I feel listened to, communicated with and taken care of.... Read more
Landlord
7th May 2016 (8 years ago)
T Coker
It has been Great working with Mr Bond Blake, straight forward straight talking bloke.
I had a difficult transaction that has taken 2 years to complete. From the date Mr Blake took over,
it was not smooth sailing but he was able to deal with the problems honestly as they arose, and saw it through to completion.
Bottom line the difficult deal was done. A lot of people would have given up!
Thank you Bond.... Read more
5th Feb 2016 (8 years ago)
Y C
Very knowledgeable and forthcoming with his advice. I have been working with Bond for 3 years and consult him for all property related business. He has helped me find tenants in the past and they are still my tenant - they recently signed a contract for another 3 years. Bond will do everything he can to help you find the right property, negotiate the rental agreement and get the best price for your property. I totally trust him.... Read more
Landlord
23rd Jan 2016 (8 years ago)
I Tang
Bond and his team handled my sale of a new build property professionally. They are always well mannered and a pleasure to speak to. Couple of issues with other parties during the sale but they were rectified effectively - even Ian Fleming would approve!... Read more
Seller
15th Jan 2016 (9 years ago)
N Price
Bond Blake and his team made the process of renting out my property, faultless. Their expertise and professionalism guided me through each stage of the contract and were always on hand if I had any queries. I have the Full Management Service which I have been extremely happy with. Communication and regular reviews are received and any issues dealt with quickly. I have no hesitation in recommending Amity Estates to look after your rental needs, whether it is as a Landlord or Tenant.... Read more
Landlord
8th Jan 2016 (9 years ago)
D Adesina
I wish all estate agents are as good, helpful and detailed as this estate agents... They're courteous and professional .... Read more
1st Dec 2015 (9 years ago)
A Wray
I sold my property through Amity Estates and I must say their customer service was absolutely tremendous! I had previously wasted a lot of time using other agencies, but once I had contacted Amity I certainly noticed a huge difference.
The person I dealt with Bond provided excellent customer service, was very realistic and honest. He knew exactly what was achievable.
Bond managed to sell three properties within my family over three different generations!
I would recommend Amity Estates to anybody. They are brilliant!... Read more
Seller
27th Nov 2015 (9 years ago)
C Gordon
Fantastic service provided by Amity, especially Bond Blake. Bond secured a let for my property and then later, a sale. He has also helped to sell two other properties owned by my family. On all occasions he has been helpful, informative and available for advice. He provides a very thorough service and is a friendly and reliable agent. I would definitely recommend selling or letting with Amity.... Read more
Seller
22nd Nov 2015 (9 years ago)
P Wright
I was very impressed with the service I received from Amity Estates. Bond was very friendly and provided my family with expert advice, ensuring that we were constantly updated while going through the process. Bond came highly recommended to me and I have no hesitation in passing on this recommendation.
Many thanks for your support.... Read more
22nd Nov 2015 (9 years ago)
Steven
arrogant, unreasonable & disloyal. Sometimes success makes monsters.... Read more
22nd Nov 2015 (9 years ago)
F Gordon
Amity Estates have efficiently managed my properties for the past 3 years. They are professional with a personal touch. I have found that at times they go beyond the call of duty to make sure that the service they provide is seamless . Both Bond and the administration team are professional and supportive. Their aim is to match the Landlord with the right tenants for the relevant property. I would and I have recommended their services to others.... Read more
Landlord
17th Nov 2015 (9 years ago)
J Singh
Excellent and professional service from Bond Blake.... Read more
11th Nov 2015 (9 years ago)
D Lane
After months of trying to sell my property through another agency without result, a friend suggested I try Amity Estates. I met with Mr Bond and was immediately impressed by his professionalism. He was very helpful throughout the entire process and even recommended a solicitor, who I found to be equally as competent. Suffice to say my property was sold in a relatively short period of time. I can wholeheartedly recommend the services of Amity Estates, and in particular Mr Bond.... Read more
Seller
25th Oct 2015 (9 years ago)
C Brown
I have Let 3 properties with the help of Bond Blake at Amity Estates . Bond is very self assured and has no problem recruiting the right tenant even though it may be difficult for him when an interested party does not meet the Landlords request. I am very happy with the tenants I have thanks to Bond. I will certainly use Bond again and continue to recommend him to friends. As long as you are precise in what you want, Bond will ensure he gets the right tenant for you. Most Estate Agents I found will try to fob you off with the first interested party and try to convince you that they are the right tenant.... Not Bond... Read more
Landlord
8th Sep 2015 (9 years ago)
W Homes
As a buyer looking for a property found the agent Bond Blake of Amity Estates to be a fantastic help. He made the process so easy by being an attentive, honest, reliable and responsible estate agent. I did not experience this with other agents and was pleasantly surprised when working with Bond, and am therefore happy to recommend him and Amity Estates... Read more
Buyer
2nd Sep 2015 (9 years ago)
C Prichard
We had a property in Bickley that we gave to Amity to market based on previous experience with rental property. They were very thorough looked after theTenant moving out and Buyer moving in, I would definitely use them again for property in the area. Very courteous and well priced! Good job guys... Read more
Seller
26th Aug 2015 (9 years ago)
S Clarke
I have been dealing with Mr Bond Blake, from 'Amity Estates'. A great listener, who understands and acts on his clients requirements. (Which is very rare in this industry)... He instils confidence and always seems to come-up with the goods.
Highly recommended!... Read more
26th Aug 2015 (9 years ago)
P Fashade
I bought a large three storey Edwardian property at Lewisham Park, and was not going to bother concluding as it was huge and I could do better buy two smaller properties instead, but the advantages and potential was strongly highlighted to me, including the ones I did not think about, by the star agent which I later realise was bang on, so I bought it at the time. And the value has been very rewarding indeed to date.
Mr Bond Blake was key to this high sale, and the property has been of higher value and increasing yearly since I bought it so no regrets, despite some challenges with the council on usability for HMO etc... but all good in the end. So thank you Bond Blake...
He without any doubt is an asset to Amity Estates and the owner. Thanks again Bond and good luck in the future.
Regards
Dr Paul Fashade... Read more
Buyer
25th Aug 2015 (9 years ago)
J ai
My experience of the service is great, very different from the agents I worked with before. Bond in particular from buying to renting, he has been absolutely on top of things. I highly recommend Amity.... Read more
23rd Aug 2015 (9 years ago)
S Osaji
Excellent service, well organized and value for money, this company is dynamite for the high street letting agents. A great team of people assisting you all the way through the letting process, they were always there with help and advice and were tremendously efficient with everything.
The process was simple and straightforward and notifications of interested parties arrived promptly. I would have no hesitation in using Bond Blake at Amity Estates again.... Read more
Landlord
17th Aug 2015 (9 years ago)
D Walters
As I Landlord, I have been extremely happy with the service provided at Amity Estate. I found that Bond Blake was very attentive and actually listened to my requests when looking for the right tenants. He was always on the ball and constantly kept me updated. He even made a promise to find a tenant in one week and DELIVERED!!
I now have good tenants and the management/sales team (Laura & Marcus) have taken care of any problems promptly and professionally.
I would recommend them to anyone.... Read more
Landlord
14th Aug 2015 (9 years ago)
R Tsana
Amazing service from Bond for both purchases and sales would highly recommend... Read more
Seller
13th Aug 2015 (9 years ago)
P Machado
These guys where great in Particular Bond. I had been the more well known estate agents in Catford and Found this company to be excellent they saved me money and found the right people. I will certainly be using them again in the future... Read more
Seller
13th Aug 2015 (9 years ago)
P Carter
my advice is not to believe a word this outfit tells you.... Read more
28th Jul 2015 (9 years ago)