C Hardaker
Excellent Service for First-Time Buyers
As a first-time buyer, I had a fantastic experience with the Reeds Rains team at the Catford branch. My first viewing was with Peter, who was incredibly helpful, offering valuable advice on the properties we visited and skillfully negotiating an offer that secured us the home we loved. It was such a refreshing and positive experience compared to other agencies in the area.
The sale process was expertly supported by Tara, the branch manager. She was consistently supportive, communicated effectively, and—most importantly—was proactive, even when delays arose on the solicitors’ end.
I would highly recommend the Catford Reeds Rains team to any first-time buyers looking for a smooth and supportive journey to finding their first home.... Read more
Buyer
17th Dec 2024 (5 weeks ago)
S S-P
We bought our house through Reeds Rains Catford earlier this year. I would not recommend them to anyone. Being rude and pushy to anyone during this process shouldn't be ok, whether it's the buyer/seller/other estate agents involved or solicitors. The whole experience of buying through Reeds Rains was horrible, from the start to finish. If it wasn't for the fact we wanted the house so much we would have walked away based on our experience with this agency.... Read more
Buyer
5th Jul 2024 (6 mo. ago)
L Brooks
Natalia was amazing through our rental process, so efficient and lovely to deal with. Would highly recommend Natalia and Reeds and rains for any rental or buying! Thanks team... Read more
29th Mar 2024 (9 mo. ago)
Markella
Natalia and her colleagues are very professional while also remaining approachable and helpful to tenants. The onboarding process was seamless and transparent, and Natalia was always available for any questions before and after I moved into my new flat. Lauren has also been extremely helpful in helping sort out any follow-up issues and providing additional information where required.... Read more
Tenant
28th Mar 2024 (9 mo. ago)
A Akinsanya
Exceptional service from Gentrit and Reeds Rains in general! His expertise, responsiveness, and dedication made the process of renting very seamless. A true professional who goes above and beyond. Highly recommend!... Read more
Tenant
4th Jan 2024 (1 year ago)
O Akinsanya
I was absolutely blown away by Gentrit Mustafa at Reed Rains. My family had a tough job of moving during the holidays & he was incredibly helpful and amazing. Sorted everything out for us incredibly quickly in what I think might be record time in just 4 days over the holidays. Communication was perfect throughout. I’ve never come across someone so hands on & accessible throughout the whole process of moving.
Honestly outstanding service from him. I will definitely be recommending both him & Reed Rains to anyone I know who wants to rent. 5 stars simply isn’t enough to express how pleased I am with my experience & the service provided by Gentrit. He deserves a million stars.... Read more
Tenant
4th Jan 2024 (1 year ago)
A Usai
I am delighted to share my exceptional experience with Reeds Estate Agency, specifically highlighting the outstanding service provided by Gentrit Mustafa. Securing a property for rent can be a daunting process, but Gentrit made it an absolute breeze.
In just two days, he successfully guided me through the entire process, addressing all my queries and concerns, ensuring a seamless and stress-free experience. I wholeheartedly recommend them to anyone seeking a property, confident that they will receive top-notch assistance. Five stars well-deserved!... Read more
Tenant
28th Dec 2023 (1 year ago)
N Cole
Enquired about a house listed for sale. Told it wasn't then had the phone put down. Didn't fancy taking my details as a prospective buyer.... Read more
Buyer
27th Dec 2023 (1 year ago)
K wejmo
I had a great experience purchasing with Reeds Rains. They were very professional and helped me to find a flat that was perfect for me.... Read more
Buyer
9th Nov 2023 (1 year ago)
A mehta
We have recently moved from Dover and assisted by Mr Gentrit, he just made all possible work flawlessly in shifting us! Amazing job done Reeds and Rains team ???? once again a big thanks to Mr Gentrit on making us feel welcome and more comfortable.... Read more
23rd Sep 2023 (1 year ago)
O Smith
Peter and Tara were excellent. Helped secure our sale. Highly recommend.... Read more
Seller
9th Sep 2023 (1 year ago)
A Gibbs
A first class experience! A particularly complicated sale that was managed very professionally by Tara and the team at Reeds Rains. I highly recommend them.... Read more
Seller
21st Aug 2023 (1 year ago)
D Coughlan
Great service, clear communication and successful purchase- highly recommend- thank you Peter :)... Read more
Buyer
18th Aug 2023 (1 year ago)
P Stewart
All the staff at the catford branch were helpful but Tara and Peter were very knowledgeable, professional, helpful and friendly. They made the process of selling my house easier to deal with.... Read more
Seller
16th Aug 2023 (1 year ago)
O Jay
Tara easy to deal with, gave sound advice, helped to get both sides a good deal in difficult circumstances, moved the process along on both sides, kept in regular contact and arranged 2nd and 3rd viewings. Very helpful and straightforward. Would use again.... Read more
8th Jun 2023 (1 year ago)
E Shanks
Speedy turnaround time, Kayleigh was very professional and clear with her communication, no hidden charges. Would definitely recommend Reeds Rains to other renters!... Read more
Tenant
5th Apr 2023 (1 year ago)
D Dinca
Great services provided. The process has been very smooth and we have been updated throughout the progression of our application. In my case I was really in a hurry to rent out a property and my needs have been fully met. Thank you very much Kayleigh Martin from the Catford office for taking care of my application, and for going above and beyond.... Read more
Tenant
4th Apr 2023 (1 year ago)
A Bernard
Tara supported throughout the sale of my property, matched my asking price in a difficult market and made a real difference in chasing solicitors both sides to move things along - would definitely recommend... Read more
Seller
24th Mar 2023 (1 year ago)
H Dales
A good experience with Tara and Peter here.
They were very communicative, always in control of the process and made it as smooth as it could be, very grateful to them!... Read more
24th Mar 2023 (1 year ago)
J Welch
Lauren at Reeds Rains was always very helpful and quick to reply regarding issues at the property. Had a good experience as a tenant over the last year and half.... Read more
Tenant
10th Mar 2023 (1 year ago)
A Osary
Tara and Peter are assets to this great agency in Catford.
Professional, prompt and Honest.
We bought through them and was an excellent process.... Read more
Buyer
14th Feb 2023 (1 year ago)
T Wong
Gentrit has been assisting us with the letting of our flats for a number of years now. Tenants have been of a high quality and have stayed for many years. Our experience this time was no different to any other. Valuable market appraisal and feedback was received from Gentrit. Another great tenant was found and vetted in a short time. Communications with the Gentrit and his team have always been friendly and effective throughout. Will definitely be using again. Highly recommended.... Read more
Landlord
8th Feb 2023 (1 year ago)
S Dawson
I would highly recommend the team at Catford. Tara, Peter and colleagues supported me through a difficult and complicated transaction , I received sound and professional advice and was dealt with promptly at all times. The house was quickly sold in a difficult market.... Read more
Seller
6th Feb 2023 (1 year ago)
F Clerc
Reeds Rains + I Am Sold = really dodgy association. The SELLER withdrew and I Am Sold refuse to give us back the reservation fee - £48 000.
Pure greed! How much did you get on the reservation fee Tara and Peter?... Read more
Buyer
4th Feb 2023 (1 year ago)
D Partington
I used Reed Rains in Catford for the sale of my flat. The local office were very helpful on what proved to be a long and complicated sale. Tara at the local office was great without her and her contacts the sale would have fallen through.... Read more
Seller
31st Jan 2023 (1 year ago)
M Althaf
I have had a wonderful experience as a tenant at Reed Rains. The staff have been extremely helpful and responsive to any issues or concerns that I have had throughout my tenancy. The property itself is well-maintained and in a great location. I have been very happy with my time here and would highly recommend Reed Rains to anyone looking for a new place to call home.... Read more
Tenant
26th Jan 2023 (1 year ago)
H Corty
Hands down one of the smoothest experiences I've had. Throughout my tenancy Lauren has been really nice and supportive, and has dealt with my queries in a very professional manner. Thank you again!... Read more
Tenant
17th Oct 2022 (2 years ago)
A Butler
We were really impressed with the service at Reeds Rains Catford. They were very attentive and highly responsive. They were easy to get hold of and even if our specific contact was busy or not in the office, whoever we spoke to would try to help and if not, someone would be sure to call back on the same day. We want to specifically mention Tara and Maev who supported us when we had particularly difficult and useless solicitors. I think, especially Maev who seemed to make it her personal mission to make sure we got the house- she chased multiple times, contacting anyone she could to get the process moving and she even made herself available when on leave. The whole team were really personable and nice to talk to and seemed genuinely happy for us when the sale went through. Thank you all so much!... Read more
Buyer
26th Sep 2022 (2 years ago)
F BearUK
I've know the guys at Reed for years so when it came to selling they were my first choice. Eugene handled the sale very professionally, I had excellent Comms with him and the team at the office and someone was always available to deal with any queries or questions I had. Highly recommended.... Read more
Seller
25th Sep 2022 (2 years ago)
R rogers
Despite considerable delays with our buyers Eugene senior sales kept us well informed and went above and beyond to ensure a successful sale. We really cannot thank him well enough for the remarkable support he gave. Thank you... Read more
Seller
20th Sep 2022 (2 years ago)
S Johnson
Used Reeds Rains, Catford to sell my house recently. Very impressed with the whole team - professional and competitively priced. Thank you.... Read more
Seller
22nd Aug 2022 (2 years ago)
T Luscombe
Really helpful and understanding estate agency.... Read more
16th Aug 2022 (2 years ago)
P Oakley
This agency has gone down in my ratings because I had 2 Let By boards left in my garden. It's now week 3 and they still haven't been collected. Communication generally isn't great.... Read more
Landlord
15th Aug 2022 (2 years ago)
D Ayre
We bought a house through Reeds Rains Catford and they were really helpful throughout. Particular thanks to Maev who was professional, proactive, reassuring and great during the process and especially the tricky bits!... Read more
30th Jun 2022 (2 years ago)
G Gasparotto
I enquired about a house over the phone, they were quite rude. This seems to be a common behaviour these days for estate agents, maybe they are getting comfortable with the competition from tenants to rent certain places and don't feel they need to be polite with potential clients.... Read more
Tenant
8th Feb 2022 (2 years ago)
C D
We recently purchased a property via Reeds Rains in Catford. Overall our interaction with the Estate Agent was a very positive experience from begining to end. Francis and Maev were very knowledgeable and professional when we were viewing properties. Once we decided to purchase, Maev was especially helpful in ensuring the process went smoothly by liaising between the various parties and keeping us informed and updated throughout. We really appreaciate the assistance. As first time buyers it was all a bit daunting but it really made a massive difference and reassured us to have someone who helped support us along the way! Thank you!... Read more
Buyer
1st Nov 2021 (3 years ago)
Y Stewart
Couldn't help me enough and aided me to get the property i liked... Read more
17th Aug 2021 (3 years ago)
O Biaggio
The Reeds Rains team in Catford helped me selling my flat in no time. They were very professional but also very nice and caring (providing an always welcomed human touch). They supported me through the whole process with good communication and offers for help. I would definitely recommend them and use them myself again!... Read more
Seller
1st Jul 2021 (3 years ago)
Great communication throughout, would highly recommend Eugene, Francis and the team.... Read more
Seller
23rd Jun 2021 (3 years ago)
D Ologbenla
I bought my first ever flat through Reeds Rains and I'm very pleased with how it went, specific thanks to Eugene and Maev, a great duo. Having viewed properties with multiple estate agents, I can honestly say that Reeds Rains have a much more personal touch than some of their peers and seem to be invested in the actual transactions they handle. As with all purchases there can be complications, however I was pleased with the communication from Eugene and Maev. When one was out, the other would step in and do their best to move the transaction along. Transparency is very key for me and I feel I got them with them. A lovely bunch of people and hope to remain in contact as best as possible in the future. Thanks!... Read more
Buyer
13th May 2021 (3 years ago)
B Gordon
Our experience with Reeds Rains (Catford) was brilliant from start to completion. Our main correspondent Meav was a fantastic representative for the agency and was personable and took all the pressure off selling our flat and relocating. Couldn’t recommend more. Thank you... Read more
Seller
7th Apr 2021 (3 years ago)
J Entwistle
Francis, Pete, Eugene and the team were great throughout the process of selling our flat. From the off they were professional and we were made to feel like they really cared about helping us move on to our next place.
At each stage of the sale, they were communicating with us, answering queries, helping us explain the long list of forms required and helping manage the other parties involved.
If we ever sell again, we would definitely use Reeds Rains Catford.... Read more
Seller
1st Apr 2021 (3 years ago)
M Rahman
I’m very happy with Reed rains estate agents.all so very good person mr Tyreece , he give me very good service and communication... Read more
1st Apr 2021 (3 years ago)
K King
Can't recommend Maev from Reeds enough. She's incredibly communicative, keeping me in the loop at all times, pushing across the whole chain for information, making suggestions to unblock delays and just ultimately getting the sale done.
She was a shining light during the sale process, if it wasn't for her I may have given up.
Her colleague Pete also stepped in whilst Maev was on leave and the transition from dealing with one agent to the other was seamless.
Thank you RR!... Read more
Seller
29th Mar 2021 (3 years ago)
K Steadford
As a first time buyer I couldn't have asked for better guidance than what I received from Maev at Reeds Rains Catford. From the start she was incredibly hard working, responsive and always went the extra mile to assist me in my search. What stood out compared to other estate agents was that Maev is very proactive, often finding potential properties before I did! This was extremely useful as searching can be difficult when also working 5 days a week.
I would absolutely recommend Maev to anyone searching for a property in the area, the experience was a pleasure.... Read more
Buyer
26th Mar 2021 (3 years ago)
J Bristow
Had a great experience renting a 3 bed property through Reeds Rains Catford. A huge thank you to Tyreece who really helped us and was super nice to us throughout looking and securing our home. Really appreciate his and Rachel's hard work. Would thoroughly recommend renting through them.... Read more
Tenant
17th Feb 2021 (3 years ago)
S Donald
Pete and Eugene did a great job of selling our 3 bed terraced house on Honley Road, Catford.
We moved to San Francisco before putting the house up for sale and the guys made the long-distance transaction super easy.
They were extremely responsive when challenges emerged and really went the extra mile for us!
We’d definitely recommend using them, they’re great!
Steve & Rainier... Read more
Seller
25th Jan 2021 (3 years ago)
D H
Very helpful and real knowledgeable people here.
Don’t hesitate to use them. Rachel , pete etc are great.
They care. If your a tenant or landlord.
Acorn and other estate agents just care about the commission not you.... Read more
13th Jan 2021 (4 years ago)
A Topping
I bought my house with Reeds Rains Catford 7 years ago and I've just sold it with them now. Both experiences have been brilliant. They brokered both transactions with skill, honesty and integrity. The culture of their business is well set, I always felt I was having honest conversations and they were trying to get the right result for both parties. I thoroughly recommend their service.... Read more
Seller
20th Dec 2020 (4 years ago)
L Gee
Very professional and helpful... Read more
9th Sep 2020 (4 years ago)
N M
From booking appointment to completion, the staff of the Catford Branch, particularly Pete and Eugene, were knowledgeable, professional, helpful, friendly, approachable and, in our opinion, went the extra mile to help us through the process. We were selling my Mum's house from many miles away, partly during lockdown. We would use their agency again in a heart beat. However, we would not use the conveyancing company that they recommended to us, as they did not cope well with the many and various difficulties that we encountered along the way.... Read more
Seller
31st May 2020 (4 years ago)
T E
We bought through Reeds Rains Catford and found that all the staff were courteous, very friendly and fair, and they worked really hard to facilitate the move. Always very prompt with responses, always very patient and friendly. Would 100% recommend, they did a great job for our move.
We felt a little pressured to use the in house mortgage brokers (which we didn’t use) but this was the only minor niggle in an otherwise great service.... Read more
Buyer
14th May 2020 (4 years ago)
T Harding
We recently sold a property using Reeds Rains Catford and we couldn't be happier. Eugene and Pete were very professional but approachable and went the extra mile to ensure all our questions were answered. They were able to help whenever we contacted them. They both worked very hard to get the sale over the line and we would definitely recommend them as estate agents.... Read more
Seller
23rd Mar 2020 (4 years ago)
xFLASH42
There help services are shocking... Read more
27th Feb 2020 (4 years ago)
J James
Pete was fantastic. Highly recommended!!!!... Read more
27th Feb 2020 (4 years ago)
E Malvern
I recently bought my flat with Eugene and Pete at Reeds Rains - I really couldn't rate them enough. They were really helpful, always available and went above and beyond to see the sale through in time for Christmas. And this was all done with a great attitude and friendly vibe. Buying and selling your home is a stressful time but working with these guys really took the edge off and I'm very grateful to them for that. They also have great hold music!... Read more
Buyer
20th Feb 2020 (4 years ago)
I Klass
I had a great experience with Reeds Rains Catford. As a first time buyer having Tyreece assist me with understanding the process was great! A very friendly and down to earth team!... Read more
Buyer
19th Feb 2020 (4 years ago)
E Peterson
Reeds Rains are consummate professionals and have been very supportive in helping my partner and I buy a property. Viewing properties, with Tyrese’s help, made the experience a pleasure. He was very informative, understanding and supportive in helping us secure our dream home. Thanks a bunch Tyrese!... Read more
Buyer
19th Feb 2020 (4 years ago)
T riley
Credit to the professionalism and service within the company. A special mention to Tyreece who made the process of moving into a property a whole lot easier, I would definitely recommend to any first time buyers.... Read more
Buyer
19th Feb 2020 (4 years ago)
N john
Professional, great communication and importantly trustworthy! I've have dealt with very many estate agents but rarely am I left impressed with their service. Reeds Rains in Catford, headed by Pete have been excellent and in every way. My property was photographed beautifully, quality brochures, i had texts and emails for viewings and feedback plus weekly phone calls taking me through each appointment and their thoughts. An offer came within a short time and again, their regular contact and communication got the sale through with no fuss and no stress. I would recommend them highly to any seller.... Read more
Seller
3rd Feb 2020 (4 years ago)
Kananmaluwe
Reeds Rains Catford branch has a tremendous work ethics. From finding a tenant for my property to fully managing it they pull out all the stops to get me the right tenant. Special thank you to Rachel in lettings.
Also a massive thank you to Pete who was so instrumental in helping me to get completed the lease extension for the flat below. Without his help and assistant who knows how long it would have taken to complete. Fantastic estate agent to deal with and great staff.... Read more
Landlord
1st Nov 2019 (5 years ago)
B Galliard
We have recently bought our first home through Reeds Rains - Pete has been an absolute star from start to finish! We had very little understanding of the house buying process and his guidance has really helped. We have had several issues with our conveyancers throughout the process and Pete has gone above and beyond to ensure they get the job done - just what you want when you're stressing about buying your first house! I have never really needed to speak to anyone else at the agency as Pete always answers his phone and returns our emails promptly, but whenever I have, they have also been very friendly and helpful. Would definitely recommend.... Read more
Buyer
14th Oct 2019 (5 years ago)
H Norman
Pete was efficient and communicated effectively through our purchase.
Always happy to answer every question.... Read more
Buyer
28th Sep 2019 (5 years ago)
S Bee
Everyone in this branch helpful, friendly and courteous, an enthusiastic bunch of professionals that offer efficient service that makes one's life easier.... Read more
13th Sep 2019 (5 years ago)
S williams
Estate agents generally have a bad reputation and for good reason but between Eugene and Pete I have to say they have been the best estate agents I've ever dealt with professional, persistent and honest.... Read more
31st Aug 2019 (5 years ago)
E Olson
The team at Reeds Rains are sincerely the only estate agents I have ever worked with who I still liked and trusted by the end of the transaction. They work closely together and are practical, honest and kept things moving after we had agreed a sale. I wouldn't hesitate in recommending them to anyone in Catford or Hither Green who is thinking of selling their home.... Read more
Seller
30th Aug 2019 (5 years ago)
S Melder
Pete, Eugene and the team were excellent in all aspects of the sale - from being realistic with the valuation and right through to being responsive and supportive till the point of completion.... Read more
Seller
29th Aug 2019 (5 years ago)
J bailey
Trying to find a new place has been daunting but I've had such a lovely experience with Reed Rains. Rachel has been attentive, really listening to what our needs were and unlike some other estate agents, she followed through with her actions by showing us places that she felt would fit our means. She made the experience much more easier to handle and I appreciate all the work and effort she did for us.... Read more
22nd Aug 2019 (5 years ago)
M Hogan
We just sold our flat through Reeds Rains Catford (Pete and Eugene) and they were great from start to finish. I found them honest and communicative and the sale went through quickly and smoothly. Would really recommend them.... Read more
Seller
21st Aug 2019 (5 years ago)
S McKechnie
Reeds Rains sold our house in Catford. They were friendly, courteous, knowledgeable, hard working and very professional. I highly recommend them!... Read more
Seller
1st May 2019 (5 years ago)
W bunting
I cant speak highly enough of Reeds Raines Catford and a particular shout out must go to Pete. He worked his socks off on my sale which as of yesterday exceeded 140 days! Pete, was always on hand and was always a calming presence even at the most stressful of times. So a massive thank you to the whole of the team.... Read more
Seller
26th Apr 2019 (5 years ago)
L Tierney
had a great experience with Reeds Rain Catford as a buyer. Pete checked in regularly and moved the process along at times when it felt stuck following up with all other parties. He was great in the final hours of the sale as well getting answers to questions that may have delayed the exchange by weeks otherwise. Would highly recommend.... Read more
Buyer
16th Apr 2019 (5 years ago)
D Knight
Reeds Rains have been outstanding with their help to me when selling an apartment recently, would highly recommend them to help you sell your property,,,well done Jon and Pete in particular, you are both stars... Read more
Seller
20th Feb 2019 (5 years ago)
N Laughlin
Great service and a good price. Everyone at Reeds Rains made our move as painless as possible. Communication was constant throughout the whole process and we wouldn’t hesitate to use them again.... Read more
16th Feb 2019 (5 years ago)
E hawkins
My friend and I have recently moved into a property with the help from Reeds Rains Estate Agents. the whole process was fast and proffesional and they were very helping with our desired date. Rachel was brilliant during the whole process and we would recommend.... Read more
Tenant
6th Feb 2019 (5 years ago)
E Thompson
Eugene was an absolute pleasure to work with. He kept us up to date the whole way through the process. Time and again Eugene went over and above. He made the whole process as smooth as can be.... Read more
18th Dec 2018 (6 years ago)
S Cartmill
We've just completed on both a sale and purchase with Reeds Rains in Catford. We were dealing with Peter Pronger and are extremely pleased with the service - they were involved all the way through by regularly calling solicitors etc to make sure everything progressed well and keeping us updated. Friendly and professional. Peter, Jon, Eugene, thanks very much!... Read more
Seller
18th Nov 2018 (6 years ago)
M Chentout
Excellent service throughout. Peter Pronger was absolutely outstanding - really on the ball in terms of communications,, totally got where was I coming from. One of the best agents I have dealt with.... Read more
6th Nov 2018 (6 years ago)
V Gudra
We used Reeds Rains earlier this year and they were professional, friendly and made our process as easy as possible. Would definitely recommend them... Read more
5th Nov 2018 (6 years ago)
R 2017
We bought our house through Reeds Rains over the summer. Pete was the agent we dealt with throughout the purchase and he made the process as smooth as possible which was highly appreciated. We would consider using Reeds Rains for any sale in future.... Read more
Buyer
4th Nov 2018 (6 years ago)
L sigrist
This is the second time I have used Reeds Rains Catford over a couple of years. The service provided was terrific and nothing was too much trouble. Pete certainly went the extra mile in supporting the sale and then followed the sale through the legal process dealing with problems in a proactive manner before they turned into major issues. I have no hesitation in recommending them. Great service and good value for money.... Read more
Seller
3rd Nov 2018 (6 years ago)
K Lindemann
Just bought a house through Pete at Reeds Rain. Really appreciated that it was no hard sale. Absolutely pleasant and seamless experience. We are going to use them again.... Read more
Buyer
2nd Nov 2018 (6 years ago)
T Reynolds
I was involved as a contact in the selling of my elderly sister's home because she didnt understand the process. I cannot praise enough the staff at Reeds Rains. They went far and above their contractual obligations to help my sister move smoothly .
Eugene and John visited her regularly and made many phone calls and filled out forms that she didnt understand. Many things that her solicitor should have done. They copied documents for her and kept in touch with me at every step of the way so i could then relay the information to my sister.
I would not hesitate in using Reeds Rains in selling my home if the need arose. They are a credit to their company and their profession.
TJR... Read more
Seller
2nd Nov 2018 (6 years ago)
M Streatfield
My wife and I were in urgent need of a house in the Catford area... because we were about to give birth to our 3rd daughter/ princess. Eugene Grant-Evans and his team at Reeds Rains Catford were amazingly helpful and excellent at their jobs, and always so happy and cheerful, as they shepherded us through the house buying process from viewings to final pick up of keys. Thanks so much Eugene. You rocked! We are so happy with our purchase and your blessed work was a big part of that.... Read more
Buyer
2nd Nov 2018 (6 years ago)
A Gokarn
Reeds Rains (Catford) were absolutely amazing throughout our transaction. We sold through Reeds Rains. The whole experience was refreshingly better than anything we have experienced in London with property agents.
If we ever buy/sell again I will not consider anyone but Reeds Rains.... Read more
Seller
2nd Nov 2018 (6 years ago)
_
I have used Jon, Pete & Eugene previously and can’t recommend these guys enough. They understood my requirements and found me something suitable in a week. The whole process was done in 5 weeks and in time for Christmas.... Read more
23rd Oct 2018 (6 years ago)
Rita
We've used them twice and everyone is really helpful and deals with our queries promptly. Particularly Rachel Briggs, as she is really patient and always responds to our queries quickly and is happy to explain things in different ways so that we understand. She gives really good customer service.... Read more
17th Oct 2018 (6 years ago)
L Besant
Not a single good word to say about this company. From searching social media i glad to see I'm not alone. Incompetence at every level. To cut a long story short, i had unpaid tenants (squatters) in an overcrowded flat share. Before moving into the property, i was assured i would be living with two professional adults. This was not the case. Instead, i was living with three other adults, one of which was unemployed and so was home all day with a baby that kept me up all night as well as causing overcrowding in the communal areas. Although aware of the situation from the very beginning Reeds Rains allowed this to continue over six months. All i wanted to do was leave my contract and cut all ties with this company but they would not let me leave without paying a hefty fee. The number of sleepless nights i have suffered is nothing when compared to helplessness i felt and inaction of their staff. The situation came to a head after being threatened at knifepoint in my kitchen for refusing to give the other occupants money, forcing me to leave with a police escort for my safety. Even after the incident Reeds Rains declined to give me back my month's rent or my deposit for a lengthy period leaving me to rely on the kindness of friends to sleep on their sofas until i could save up a deposit for a new flat. I only received my deposit back after my company threatened legal action.
If you are a first-time renter do not be fooled, they are not on your side. Moving to London was a life ambition of mine and their incompetence destroyed this joyous time.... Read more
Tenant
27th Apr 2016 (8 years ago)
M Packman
I just wanted to say a big thank you to the team at Reeds Rains Catford office, especially Jon who was friendly and very helpful throughout the sale of our house. He kept me updated at every opportunity and I wouldn't hesitate to recommend them to anyone, thanks again! Matt... Read more
Seller
4th Mar 2013 (11 years ago)