Brendan Kennedy was a star in the process for our purchase which had it's fair share of complications. He went out of his way to
ensure we were satisfied with our purchase and at no point we felt pressurized to make the purchase or accept unsatisfactory
conditions. Great work and something which is missing from the current property market!
I felt completely cheated. Josh was very uncommunicative. I made an offer and I only found out that it was rejected by looking in Rightmove. It said Sold STC. When I contacted Josh he said that the offer was rejected and an email should have been sent. As a woman I felt bullied. Really bad communication and customer service.
Sophie was brilliant. She managed our first purchase and was honest, straight talking and professional. She replied to all our concerns extremely quick. It couldn’t of went any smoother. Would highly recommend and hope to work with her and KFH on the next purchase.
Don't bother with KFH. They really don't act in the best interest of the vendor. There are far better estate agents in the borough.
We sold our house through KFH Forest Hill; the team there was professional, attentive and efficient. Leon was particularly patient and helpful in managing the progress of the sale which was much appreciated.
Really disappointed. Completely overvalued my propety from the outset and lured me into a false sense of security. Constantly showed people round who weren’t interested as they didn’t fit the criteria, simply to hit their viewings targets. Genuinely feel like I lost out on ££££’s as a result of going with them in the first place. Only slight positive is that the people themselves are nice enough and I was met with politeness, even when I told them I was going elsewhere. In my experience it really paid to go with a local agent, I’d urge anyone selling in Forest Hill to do the same.
Alan de Maid have provided and great professional service throughout this sale which has taken longer than expected. Lisa Knight my agent was fantastic throughout keeping me and the buyer updated and liaising with the relevant people involved constantly. She was great in negotiating issues and problems that came up along the way. With good competitive rates I would highly recommend this estate agent.
Rubbish. Promised lots and didn't deliver. Had no contact for a month and no call backs when I tried to get in touch. For sale board is still stuck outside house 2 weeks after taking our property off the market.
Avoid and go with one of the bigger and more professional agents.
Would definitely recommend City Realtor. They are very professional and reliable and customer service is second to none. I have personally dealt with Adam and it has been a pleasure each time. I feel I can rely on their service and trust them.
I've rented twice through Oliver and both times hes been fantastic. The second time round he found me a place within 1 hour! He's sorted everything out with minimal hassle, very responsive etc. What I really appreciate is he takes the time to understand my requirements and make sure all options meet that criteria, he has no interest in wasting your time, just wants to find you your ideal property. I couldn't recommend more highly to anyone looking for a consultative and knowledgeable agent
After three years using their property management service. I’m experiencing a very poor service. You have to chase for response, they do not respond effectively to emails. No one takes ownership of out of office staff workloads.
Big name estate agent, big disappointment for Wimbledon