I have never used an estate agent, agency or indeed property management company that have pushed charges of such high value on to me, as the tenant; charges often buried within contractual clauses, both at move-in, during the tenancy and at move-out.
At move-in we put down a £200 deposit to secure the property and take it off the market; standard practice which I am used to, however that deposit then transformed in wording upon acceptance of the contract to a non-refundable fee. This was not taken off the initial months rent or security deposit, this was an additional charge.
A renewal fee of £300 was charged when we decided to stay in the property for another year.
At move-out we are now covering the costs of a check-out agency which Robert Stanfords hire, costing us £144.
Based on my previous experience in renting property, these fees are inflated and often never passed on to the tenant. I don't doubt the legality of the charges, I do however doubt the moral fabric and decency of applying them.
2411 days ago