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  1. Home
  2. Stones Property
Stones Property Logo

Stones Property

Opens tomorrow at 9:00am
50 Coldharbour Lane, UB3 3EP
British Property Award Winners for the Hayes Area 2021. At Stones, we provide clients with impartial guidance on property matters. Whether you're buying, selling, renting or letting, by using the most effective systems, infrastructure, experience and local knowledge we will help smooth your experience from negotiating through to completion. No expense spared on marketing ensuring we do everything in order to get you the best price possible.

Opening hours

  • Monday Closed
  • Tuesday 9:00am - 6:30pm
  • Wednesday 9:00am - 6:30pm
  • Thursday 9:00am - 6:30pm
  • Friday 9:00am - 6:00pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos

Stones Property Reviews (147)

Have you used this agent?
  1. 86% 5/5 Stars
    86%
  2. 1% 4/5 Stars
    1%
  3. 1% 3/5 Stars
    1%
  4. 0% 2/5 Stars
    0%
  5. 13% 1/5 Stars
    13%
All (147)
Seller (29)
Buyer (6)
Landlord (16)
Tenant (21)
General (75)

J Maynard

5/5 Stars
Simrat and Sandeep, have been amazing in supporting and helping me, with the property management of my home. They have gone above and beyond to support me in my toilet crisis. Thank you team.... Read more
Landlord
15th Sep 2024 (22 weeks ago)

C Leah

5/5 Stars
Been working with courtnie over the past few weeks and would just like to say how helpful and amazing she has been responding to emails very quickly ringing me with updates keeping me at ease has just been absolutely amazing. Any questions I’ve had she’s helped with them straight away really gone the extra mile for me so thank you courtnie for all ur help you’ve been amazing. You are very lucky to have someone like that to be on ur team!... Read more
4th Jul 2024 (7 mo. ago)

S Singh

5/5 Stars
My experience with stone property very helpful staff special serge... Read more
30th Jun 2024 (7 mo. ago)

J Harrison

5/5 Stars
Well what can I say!! They have been property managers for 2 weeks and have completed so much work it’s amazing! After 15 years of living in my property I now have a brand new kitchen and bathroom and flat all painted , garden done to high level and exterior works are nearly completed already in 2 weeks painting and building gate and concrete wall, all works to a very I high level. Best company and workers , very good time keepers and always on call for you as tenants even weekends , I now have the pleasure of being one of their tenants , I hope for many years, Sandeep has been amazing!!!... Read more
Tenant
10th Jun 2024 (8 mo. ago)

P Ahsan

1/5 Stars
Your "sorry" is costing me 3000£. Keep your sorry to yourself!!!!!... Read more
29th May 2024 (8 mo. ago)

P kaur

1/5 Stars
Really bad service!!! They don't bother to check completely before selling property!!! Wasted our time and money!!!!!!!!!... Read more
Seller
28th May 2024 (8 mo. ago)

Y Y

5/5 Stars
I highly commend the services rendered by Stone Property at Hayes. Not only are its fees competitive and fair, I am also impressed by the professional standards and excellent efficiency of its staff and have absolutely no hesitation in recommending this particular firm to potential landlords looking for agents. In particular, I highly commend the services provided by their Mr Rowan Mohan who was outstanding from the very outset. While handling the rental of my London apartment, he was very helpful, committed and resourceful. There was robustness in his advertising outreach and attentiveness in keeping me updated on a regular basis. As a result, he was able to secure a number of viewings and even fast turn-around.... Read more
Landlord
30th Mar 2024 (10 mo. ago)

J (Jo)

5/5 Stars
Great service from Sandeep. He is reliable and efficient. Definitely recommend... Read more
22nd Nov 2023 (1 year ago)

S mirashi

5/5 Stars
Stones sold our flat in Hayes end recently and I have been really impressed with the way they carried out the sale. Selling a property is never easy and is time consuming however stones were always available to talk and explain the next steps, sometimes acting as the median between the buyer and their solicitors. I would recommend the team at stones from Scott and Courtney in sales to Ruban handling the latter phases. I had numerous discussions with Ruban in the end and every time we spoke he reassured it and moved the conversations to a resolution. Thanks Stones and I wish you all the possible success. Regards Sid... Read more
Seller
16th Oct 2023 (1 year ago)

S Warren

5/5 Stars
Scott, Courtney, Reuben and all the staff were so supportive, friendly and professional in showing people around our home with an offer within no time. Plenty of viewings and a fair offer for our property. Very knowledgeable of the area around for viewings and always going the extra bit for you as nothing was impossible for them. Even after our move and revisit back to see friends and attend health appointments. They're very informative and they offered great advice to us as well for buying as well as selling. Very recommendable to others as well.... Read more
Seller
29th Sep 2023 (1 year ago)

V Gray

5/5 Stars
We had excellent service from Stones, especially Courtney, who was so helpful, she really went over and above to look after us, thank you.... Read more
27th Sep 2023 (1 year ago)

L p

5/5 Stars
We had a great experience with Stones Property, they were professional, handled a transaction of selling 2 of my properties at the same time. Scott and Ruban in particular were friendly, professional and on the ball from the get go. Definitely recommend Stones! :)... Read more
Seller
18th Aug 2023 (1 year ago)

Anonymous Homeseller

3/5 Stars
I have not sold my house yet ?... Read more
Seller
16th Aug 2023 (1 year ago)

C Jorge

5/5 Stars
I am a tenant with Stones Property and I only have great things to say about them. The team is professional, dedicated and kind. Any issues are resolved very quickly, and they are on top of any maintenance request made. They also will answer any questions you may have in a timely manner, and they go out of their way to help as much as they can. They are very easy to contact and respond to queries in a couple hours even when they are very busy. Even before making an offer, they were very accommodating for the viewing as I had to come from another city, and kept in touch throughout. The team has a great communication amongst themselves and they all make one feel very comfortable. I have to praise Serge, Sanj, Simrat and Courtney for their competence, professionalism and more importantly, for solving problems well and quickly, no matter how big or small.... Read more
Tenant
11th Aug 2023 (1 year ago)

D Sz.

1/5 Stars
Appalled by the unreliability and unprofessionalism of the staff. Would never trust this agency to deal with my property purchase. Would recommend anyone to seek help from any other property agency.... Read more
Buyer
3rd Jun 2023 (1 year ago)

K Dyal

5/5 Stars
I contacted Sandeep, and he arranged a follow-up with Sanjay, who came to visit the property at earliest convenience. He was able to provide helpful tips and marketed our property and was able to get us a tenant very quickly. We were extremely happy with the outstanding service from Sandeep and Sanjay and the rest of the team at Stones, we will highly recommend their expertise services.... Read more
Landlord
17th May 2023 (1 year ago)

K Dahag

5/5 Stars
The staff are very friendly and do everything they can to help the tenants under their care. They always do what they say they will do. Very professional service.... Read more
Tenant
3rd Mar 2023 (1 year ago)

L sherpa

5/5 Stars
Excellent service ???? Thank you stones property... Read more
28th Feb 2023 (1 year ago)

Katarzyna

5/5 Stars
Moving from south London to West London, I have find these agents to be very helpful, especially Amreet who has made the whole process smooth sailing for me, thank you once again.... Read more
28th Feb 2023 (1 year ago)

K Kaur

5/5 Stars
Excellent services.special thanks to Sanjay for going out of his way to provide an amazing service. Thank you!!... Read more
22nd Feb 2023 (1 year ago)

S Swali

5/5 Stars
Great service, would highly recommend... Read more
21st Feb 2023 (1 year ago)

T Show

5/5 Stars
Recommend highly, great service, Sanjay is always happy to help ????... Read more
21st Feb 2023 (1 year ago)

G Kaur

5/5 Stars
5 star service, would recommend... Read more
21st Feb 2023 (1 year ago)

V Kaur

5/5 Stars
Highly recommended satisfying customer service Sanjay is an asset to the company 5stars... Read more
21st Feb 2023 (1 year ago)

D Mathew

5/5 Stars
A good service is not about doing something extraordinary but getting the basics right! Having connected with different agencies during my house search, I can say that Amreet and Team (Stones Property, Hayes) have been easy to work with. Approachable and responsive. The move-in and handover was seamless. Thanks to the team and keep up the good service.... Read more
24th Jul 2022 (2 years ago)

S Freiberg

1/5 Stars
Very Bad experience... be carefull!... Read more
22nd Jul 2022 (2 years ago)

S AV?AR

1/5 Stars
I raised my complaint on Sunday. It’s been 5 days. First it was your responsibility, before I sign the contract. When you can not solve my problem, you decide not to deal with my flat. Are you doing the same with your all customers? If you have any problem, leave them alone. Decide not to manage the apartment... Read more
22nd Jul 2022 (2 years ago)

C av?ar

1/5 Stars
No way, stay away... Read more
22nd Jul 2022 (2 years ago)

S Avsar

1/5 Stars
I rented a flat from stones. It’s been 1 week still I don’t have hot water. Half of items in the flat are not working. They didn’t inform electricity and water company that I moved in. I don’t have post box keys. If you don’t want to deal with troubles, don’t use them.... Read more
22nd Jul 2022 (2 years ago)

R singh

1/5 Stars
I would like to share my experience with this estate agency. Appointment booked 14:00 for viewing but no one turned up. I rang back to them said appointment cancelled and i am there waiting. This agency is full with Liars. Rude staff and very unprofessional. Stay away from them don’t waste precious time.... Read more
16th Jul 2022 (2 years ago)

K Rodgers

5/5 Stars
Always helpful and friendly... Read more
8th Jul 2022 (2 years ago)

P Malhi

5/5 Stars
Amazing experience especially Dylan who was very polite, informative and professional.... Read more
8th Jul 2022 (2 years ago)

J Patel

5/5 Stars
Amazing service with super friendly staff!... Read more
8th Jul 2022 (2 years ago)

B Singh

5/5 Stars
Amazing team, amazing service, we bought a house so easy and simple, we rented out the house so easy and simple and paperless all online so got the process completed easily. No wonder these guys are winners!!!... Read more
8th Jul 2022 (2 years ago)

Raman

5/5 Stars
Excellent service!... Read more
7th Jul 2022 (2 years ago)

S Osborne

5/5 Stars
Great customer service , polite staff !!... Read more
7th Jul 2022 (2 years ago)

A Ignasiak

1/5 Stars
I called for the flat 3 times, each time I heard that the agent will contact me later when I called the last time I heard that the flat was sold in a very nasty way when I asked for another flat employee said that it is not available and literally dropped the phone without registering or hearing goodbye simply rude behavior to a potential client .... it's a pity to give flats / houses to this agency because you can see that is where the apartment / house will sell, not what other agencies ...... Read more
4th Jul 2022 (2 years ago)

J akshayan

5/5 Stars
Excellent service! We had a very good experience and seamless onboarding on the rented home. Great communication and they make sure to keep you update all along. I would like saying thanks to Amreet and Hakim who helped me through out the procedure for getting the rented home in short duration by making the process simpler and closing on time. Highly recommended! They do what they say perfectly:)... Read more
17th Jun 2022 (2 years ago)

P Jhaj

5/5 Stars
Fantastic estate agents, professional and personable, Sandeep, Ruben and the team are highly recommended. Great experience and have purchased and sold a number of properties via Stones.... Read more
Seller
17th May 2022 (2 years ago)

I Wynne

5/5 Stars
Lovely... Read more
17th May 2022 (2 years ago)

A Sam

1/5 Stars
Mislead tenants, poor customer service. Try to overcharge for poor accommodation. Avoid these scammers.... Read more
Tenant
15th Apr 2022 (2 years ago)

H Kaur

5/5 Stars
I had good experience with stone dealer it’s professionally it’s nice and helpfully and very friendly.... Read more
14th Apr 2022 (2 years ago)

S Kaur

5/5 Stars
Great service! A big thank you to Sanj who was very professional, friendly and helpful throughout!... Read more
13th Apr 2022 (2 years ago)

C Viring

5/5 Stars
I have had a great experience with Stones. I would like to thank Sanj and the team for going that extra mile to help me and my family... Read more
13th Apr 2022 (2 years ago)

R Noori

1/5 Stars
Very bad agency very rude people working here especially Sanjay who treats you very bad and makes fun of you. Does everything to get his commission even if he has to lie and cheat his costumers. Avoid at all cost!!... Read more
13th Apr 2022 (2 years ago)

S Daheley

5/5 Stars
Cannot recommend Stones and the whole team enough! It's been 3 years i've been dealing with them and never had a single issue or hiccup they couldn't solve. Had a few bad experiences previously where once paperwork signed, customer service was non-existant but i am so happy to say this has never been the case with Stones and i know am 100% sure i will never be taking my business elsewhere!!... Read more
13th Apr 2022 (2 years ago)

M Momeni

1/5 Stars
Very bad service... Read more
13th Apr 2022 (2 years ago)

A 143

1/5 Stars
The agent SANJAY failed to communicate professionally on a number of issues that cost me to lose rent and ended with me getting hugely upset. The agent was lazy and unprofessional plus had poor communications skills... Read more
Landlord
13th Apr 2022 (2 years ago)

V Bushaj

5/5 Stars
I have been a tenant now with Stones Property since 2021 and I can truly say this is the most reliable and best agency I have had. Always helpful and great with communication. I especially want to mention to Tia and Sanjay who has been exceptional in helping me with a matter that I had. They were very helpful and solved the situation at hand very quickly. I highly recommend Stones Property to anyone who is looking to buy, rent or sell you won’t be disappointed!... Read more
Tenant
9th Apr 2022 (2 years ago)

C Donnelly

1/5 Stars
Very poor experience. Booked a viewing for a property I’ve been eager to see. Explained that I can’t view midweek due to my job as I currently have no one to cover me so can only attend viewings at weekends or evenings after 6.30pm. Was advised I’d have to wait almost 2 weeks for an available weekend time, which I did. A little after 5pm yesterday I got a voicemail to say the viewing was canceled with no explanation and I could have Wednesday instead which I can’t do! I’d moved other viewings around to make sure I could accommodate this one and the service and apathy about viewings and potential clients times is appalling.... Read more
2nd Apr 2022 (2 years ago)

V Raj

5/5 Stars
Stones are just a great estate agent. And very especially Scott Pearce the Director. He is a very kind, polite, professional and well spoken gentleman. His communication skills, attitude, politeness and kindness is an absolute beauty. He understood my situation and how urgently matters needed to be sorted out. It was a great relief. I would highly recommend Stones Property, Hayes and very especially Scott. I cannot recommend these guys enough, if you looking to buy, sell or rent, look no further.... Read more
16th Mar 2022 (2 years ago)

G Nikourazm

5/5 Stars
What can I say, just an amazing, professional and reliable service, very efficient and one of the best communications with an estate agents I’ve had. I cannot recommend these guys enough, if you looking to buy,sell or rent look no further. Well done guys????... Read more
7th Feb 2022 (3 years ago)

T Embaye

1/5 Stars
Not happy the way they handle my property. They kept me as a hostage if I want to change to my local estate agents.... Read more
Seller
13th Jan 2022 (3 years ago)

D louie

1/5 Stars
Very rude , manipulative and quick to grab your money without any satisfactory service . I would not recommend. Stay away from these people... Read more
19th Nov 2021 (3 years ago)

E Chisanovici

5/5 Stars
Excellent service!Thank you all at Stones Property for your amazing support during the whole process! The whole team worked hard and they really went above and beyond to find the perfect house for my family. Highly recommended!... Read more
Buyer
6th Nov 2021 (3 years ago)

N Dorta

1/5 Stars
Very unprofessional. The agent was over 25 min late when I left, they lie a couple of times to me and were very rude. They didnt even apologize I will never recommend such unreliable company... Read more
21st Oct 2021 (3 years ago)

R Phillibs

4/5 Stars
Received fantastic service from stones in Hayes in selling my property before - during and after . I certainly recommend them highly... Read more
Seller
20th Oct 2021 (3 years ago)

N Mot

5/5 Stars
Excellent service! We had a very good experience from day one when our property was valued. Great communication, transparent and fair. More importantly they kept me updated all along. Ruban is brilliant! professional and very helpful. He's gone above and beyond to assist me with any query /issue I had during the sale process. Fantastic work Team Stones and thank you. Highly recommended!... Read more
Seller
17th Oct 2021 (3 years ago)

J martin

5/5 Stars
Very friendly staff. Polite, helpful & get the job done. Found exactly what I was looking for. Wouldn’t go anywhere else now!... Read more
14th Oct 2021 (3 years ago)

T Parekh

5/5 Stars
Extremely professional team. I am doing business with Stones since 2016. I was introduced to Sandeep by a friend of mine for lettings. Sandeep and Waren both worked hard to get tenants asap with any void month. Giving me constant update. Any repairs and faults with the cheapest cost. What more a landlord could ask for. Recently they have sold one of my property, for which they have helped me out with everything. One of the peaceful sales I have ever done. Tia is looking after my another property in the market and I would say the same thing for her too. Extremely professional, very well spoken and doing her best to get more customers. Giving me update for every movement. Will continue doing business with Stones and will highly recommend.... Read more
Seller
14th Oct 2021 (3 years ago)

Q Shah

5/5 Stars
great friendly staff! being a customer from abroad my properties are always managed exceptionally and I always have peace of mind! highly recommended... Read more
Landlord
13th Oct 2021 (3 years ago)

G Merlusca

5/5 Stars
Very friendly and professional staff! I recommend with trust! ??... Read more
12th Oct 2021 (3 years ago)

J Rai

5/5 Stars
Sold my first house with stones, I got an excellent rate and the sales team we’re excellent in guiding me through the whole process of selling my house, which I was expecting to be a lot more stressful. I would highly recommend... Read more
Seller
12th Oct 2021 (3 years ago)

M Tariq

5/5 Stars
Known these guys 15 years! Trustworthy people to deal with. Will get the job done! Thank you... Read more
11th Oct 2021 (3 years ago)

D Kalu

5/5 Stars
Stones Property is an great estate agent with amazing helpful staff who are exceptional at their jobs. It is always an pleasure to deal with Tia who is an credit to the business and anyone trying to find an property.... Read more
11th Oct 2021 (3 years ago)

E Goncalves

5/5 Stars
Found a rental property with Stones and would like to thank the team for how fast & responsive they was with my move in! Would like to thank Leah for how quickly she got me booked in for a viewing & started the move in process once showing my interest in the property. All very professional & kept me updated regularly, definitely recommend.... Read more
Tenant
11th Oct 2021 (3 years ago)

W Godbolt

5/5 Stars
Had the greatest of experiences with stones. The staff are lovely and they’re very knowledgable and always happy to help.... Read more
11th Oct 2021 (3 years ago)

Georgia

5/5 Stars
Very helpful when looking for my dream place. Wishing Leah all the best on her maternity leave !... Read more
11th Oct 2021 (3 years ago)

E Santos

5/5 Stars
I highly recommend the fantastic estate agents here! My agent was Tia she was excellent. She kept me informed every step of the way and was supportive during the whole process. She answered any enquiries promptly and was always making sure everyone was punctual for viewings. Highly recommend!!:)... Read more
11th Oct 2021 (3 years ago)

A Kalinowska

5/5 Stars
Very happy with the service I got from stones helping me Find the perfect rental for me and my family, Definitely recommend :)... Read more
Tenant
11th Oct 2021 (3 years ago)

C Kalinowska

5/5 Stars
Great service.... Read more
11th Oct 2021 (3 years ago)

B Dawes

5/5 Stars
Best company in real estate. Lovely staff as well. Thank you so much to Leah and Tia, got my dream house !! :)... Read more
Buyer
11th Oct 2021 (3 years ago)

J Sidhu

5/5 Stars
The Stones team have been extremely helpful and professional in helping me with my search for a new home. They are always available to contact when needed and great in providing support during the process. Thank you very much to Tia, who was our main point of contact. She was very productive throughout the process and always cooperative.... Read more
11th Oct 2021 (3 years ago)

S Brohi

5/5 Stars
Sold my property through Stones! The sale process is usually a daunting experience but the staff at Stones were extremely helpful, efficient and professional. Highly Recommended!... Read more
Seller
11th Oct 2021 (3 years ago)

R Sandhu

5/5 Stars
Every professional stuff and Outstanding service... Read more
11th Oct 2021 (3 years ago)

Joa?ka

5/5 Stars
Amazing service, helpful and kind people.... Read more
11th Oct 2021 (3 years ago)

M Bhamra

5/5 Stars
Thank you so much Stones !! Thank you for helping me sell my property !! You were so professional throughout and helped push all parties to achieve exchange and completion by the required dates, even when it seemed impossible!! Highly recommend! Thank you again to Ruban ! Love the offices too ! Very welcoming!... Read more
Seller
11th Oct 2021 (3 years ago)

A Copeland

5/5 Stars
What a bunch of lovely people. Always willing to go the extra mile to help you find your perfect home. Thanks guys, you made the journey so easy and simple.... Read more
11th Oct 2021 (3 years ago)

J Porter

5/5 Stars
I was pleasantly surprised when I struck up a conversation with the team at Stones Property to find out that they dealt with sales. Believing them to be lettings specialists, I had originally gone to them to rent a property for my partner and I on a temporary basis and ended up making an invaluable contact. I discussed my mother in laws property with Ruban and explained that she was going to be moving in with ourselves once the purchase of our house (not negotiated by Stones and therefore taking ages - hence the temporary renting situation) was complete. Considering the current state of the property market, Ruban and the Stones team manged to help us sell my mother in law's property perfectly in time with our move in date, freeing up capital for much needed improvements. The 3 bedroom house in the heart of west London had been home to my mother in law for 30+ years and despite being a bit of a fixer upper, was purchased by an ambitious young couple, looking for something they could renovate and make their own. Needless to say, all parties were very happy with the outcome. We were astounded by the service, in particular the communication throughout the process which left us with only one regret - that we didn't buy OUR house through Stones. Thank you all for taking care of us throughout this process, it has been by far the best experience I've had with any estate agent.... Read more
Seller
11th Oct 2021 (3 years ago)

R Jheeta

5/5 Stars
Stones have been dealing with all our property requirements for the last 10 years, both for my business and personal. I would highly recommend them. Ruben one of the directors has also advised on some great property acquisitions, these have provided us with great returns.... Read more
11th Oct 2021 (3 years ago)

A Dhaliwal

5/5 Stars
I have instructed Stones on a number of occasions throughout the years. As a buyer, as a seller and also to secure a mortgage for a particular property. A very experienced and honest team whom I would thoroughly recommend.... Read more
Seller
11th Oct 2021 (3 years ago)

R Rudki

5/5 Stars
Recieved an amazing service from Stones, will definately be using them again... Read more
11th Oct 2021 (3 years ago)

S Napit

5/5 Stars
I recently purchased a house with Stones property and I have to say the whole team was brilliant. From the beginning of my first view with Dhillon, he was very informative, kept me updated constantly, was honest and offered good advice. Once offer was in place Ranj and Waran was my go to person. It was very stressful time for me and my wife, lots of hurdles. However Ranj and Waran were very empathetic, always answering countless questions wether it was repetitive or stupid, giving honest advice and managing our expectation at all level and we could see they were doing their level best to get the best outcome for us. Throughout the whole process they were readily available whenever needed. It was so good to see such estate agent still exist and when I got to visit them finally I could see how amazing of the team they have, like a family. So I would recommend this business 100% and once again a huge thanks to the whole team for making our dream come true.... Read more
Buyer
6th Sep 2021 (3 years ago)

S D

5/5 Stars
(this is the real Sarah D) Thanks so much for all at Stones, for everything you have done for myself and my family. A lot of hard work was put in for us in the sale of our property, the whole team really went above and beyond. Congratulations on your award! Very well deserved. All the best to all of you for the future!... Read more
Seller
13th Aug 2021 (3 years ago)

L Bowden

5/5 Stars
Outstanding service Stones property are without doubt the best in the business. We sold our house with stones and from start to finish the service we received was excellent. Selling a house is stressful but with stones there complete empathy and transparency made this experience so much easier, they acknowledge your house is a home and communication between each team member and us as clients was outstanding. Cannot express how important good communication is these guys have it in spade. Truly amazing a must for anyone selling or buying a home. Scott, Sandeep, Ruben, Sanjay and Dhillon you are all truly brilliant and so professional. Thank you for an outstanding service, you guys should receive the highest award for the best estate agents in the business, from the bottom of our heart thank you. Wishing you every success Lin and Ronnie... Read more
Seller
16th Jul 2021 (3 years ago)

Matt

5/5 Stars
Absolutely no words to describe my experience with these guys! Massive thanks to Stones Hayes! Ruben, Scott and the team were absolutely amazing, impressive professional service from the viewing process to our complishion date. Thank you so much for the first class service and best of luck for the future! Matt... Read more
11th May 2021 (3 years ago)

A Tegene

5/5 Stars
Very nice people friendly ,helpful and professional.... Read more
17th Apr 2021 (3 years ago)

S Dhingra

1/5 Stars
The agents are confused and unclear of their company policies where they speak to potential customers in an inappropriate and a passive aggressive way. Please think twice before burning your money with an agency who couldn't care less.... Read more
29th Mar 2021 (3 years ago)

S Magloire

5/5 Stars
Brilliant, highly recommended, nice and friendly stafg... Read more
5th Mar 2021 (3 years ago)

N MURR

5/5 Stars
Within a matter of days Stones Estate agent found me a potential tenant for a letting in Hayes. I was particularly impressed by the team’s professionalism, politeness and enthusiasm plus their willingness to listen. We had a successful block viewing which allowed me to meet prospective tenants. I’d like to add my personal thanks to Sandeep and Dylan for their help. I would also say, please look beyond the corporate estate agents and consider signing up with an independent like Stones.... Read more
Landlord
4th Mar 2021 (3 years ago)

A Taha

5/5 Stars
Ranj is the guy... Read more
20th Feb 2021 (3 years ago)

H Chana

5/5 Stars
I purchased a property through Stones a few months ago. From my initial call of interest, accepting my offer and through to completion the whole team were professional with communication and advice. They were always available at hand and helped with the transition to make it a swift purchase. I further went on to use them for the letting of my property.... Read more
Seller
18th Feb 2021 (3 years ago)

N Dipchikov

5/5 Stars
Stones are a team of very authentic and genuine Estate Agents. To sell our house, after having a few quotes and all kinds of opinions from various other estate agents, we called Stones. Scott the incharge for valuations gave us a very realistic idea about the listing price, expected time scale and some staging tips.No sales pitch and other common sales tactics were used.Every bit of the information proved to be true at the end and we are proud of our judgement that we decided to go with them instead of choosing to go for any other estate agents around. They are not among the ones that initially would lure you into listing with all kinds of sales pitch and how they advertise your house all over the world and yet forget get a result at the end. We got the price that Scott had estimated. Stones are neither sweet talkers nor rude, they just get on with the job and get it done. Ranj will help you with best mortgage advice. Fees charged are old school & genuine to say the least. Ruban was the main contact throughout this and was as much involved and totally focused on this as much as we were. Huge credit to Ruban for all the work that we know he had put into this in the middle of covid situation. It is actually a relief to realise that such firms are still around. Thank you Scott, Ruban, Ranj, Sanjay and every single person at Stones. Make it convenient for viewings and watch them do the magic. HUGE Thank you Stones!... Read more
Seller
14th Feb 2021 (4 years ago)

M C

5/5 Stars
Stones were very professional and all the staff were well trained and to be honest they were by far the best Estate Agents that I dealt with in Hayes...I used BM (1/5) H (1/5) B (3/5) and GG (3/5) I had been trying to sell for 3.5 years.... Read more
Seller
7th Jan 2021 (4 years ago)

S Drake

5/5 Stars
The staff are very polite & helpful. Helped me find just what I was looking for. Highly recommend & I will be recommending them to all friends & family in the future.... Read more
5th Jan 2021 (4 years ago)

R Kain

5/5 Stars
Great experience, agent had good thorough knowledge about the property. Very friendly, humble.... Read more
6th Dec 2020 (4 years ago)

O Warrior

5/5 Stars
Renting a property through, Stones Property has been absolutely excellent. 2 bedroom flat in Kingsway, Hayes. We have had no issues since we have moved in. They have been very professional and prompt with everything, further more they have also helped us to sell a property of a member of our family. HIGHLY RECOMMENDED Arvey & Rajni... Read more
Tenant
2nd Dec 2020 (4 years ago)

V gulati

5/5 Stars
My name is Mr gulati. I am very pleased with this service because the staff is very friendly and helpful especially Mr sandeep.... Read more
30th Nov 2020 (4 years ago)

A Thind

5/5 Stars
Absolutely cannot fault the quality of service I've received from Stones - very professional, exceptionally efficient but also so friendly. They've helped to make this process as smooth and easy as possible, would highly recommend!... Read more
29th Nov 2020 (4 years ago)

K Dhillon

5/5 Stars
Have had a property on rent through Stones for over 8yrs and always had a great level of service. Recently had a change in tenant and the turnaround time for arranging refurbishments and new tenants was extremely quick and well managed. Stones are always very responsive and I have a great level of trust in the work they do - would highly recommend.... Read more
Landlord
26th Nov 2020 (4 years ago)

W Gray

5/5 Stars
Had my property on the market for over 5 months with another agent with no sale ,I decided too change estate agent too stones property in hayes.. Scott came over house and assured me they had clients looking for the type of my property, so we had two open days where around 30 people came and viewed my house ,,,within a few days I was offered full asking price... I cant give enough praise too all the team in the office,done a 1st class job ????.... want say a massive thanks too Scott /sanjay/ Dylan...for there professional attitude... many thanks... Read more
Seller
25th Nov 2020 (4 years ago)

G Juneja

1/5 Stars
I've had my property for sale with Stones for over four months, and I have not even received a single offer. The property was marketed & reduced by the price they decided. Staff has been giving incorrect information whilst viewing, and when I asked them to take off the market, the manager didn't even come over the phone. He just told his staff to let me know that we would take it out of the market- Shows utter unprofessional attitude.... Read more
Seller
23rd Nov 2020 (4 years ago)

M Popov

5/5 Stars
I have rented 2 properties via Stones for over 5 years. I have had a good service and they have always ensured my tenancies were as I would expect. They have a lovely team in Hayes & have been staff coming in for there Hillingdon office which I have met. Scott the New Business Manager has since found me a property to buy in Uxbridge & Tia was very professional on the viewing. Really good staff that maintain a high level of professionalism. Thank You Hayes & Hillingdon Team... Read more
16th Nov 2020 (4 years ago)

S Ahmed

5/5 Stars
Sing at Stones property helping me to rent my property in Berkshire for more than two years now with a very reasonable fees. I live far from my property and never had a single issue. I would like to thank Stones property and specially Sing for all there help.... Read more
Landlord
11th Nov 2020 (4 years ago)

M Hoossain

5/5 Stars
My property was on the market with another state agent and as soon as Stones took over, everything went smoothly without any hassle. They are very responsive with customer service. My house was sold quicker than I expected. Everyone is very friendly which made the experience much better. Absolutely grateful for what they've done. Will definitely recommend to everyone.... Read more
Seller
11th Nov 2020 (4 years ago)

O Amiri

5/5 Stars
I just wanted to give an insight to Stones Property & the Team. I have been renting from Stones for the past 5 years and during this period I have never had an issue with my landlord Mr Thind or Stones Property. When there has been a problem in the property the agents namely Sandeep & Ruban have helped and ensured that my family have not been put out for a lengthy period of time. We have rented before but found that Stones always take time out to go above and beyond. The Team has changed and my relatives have rented a property from Waran 3 years ago & the service standards were as I would expect. We today have rented another property from Stones for my relatives on Church Road. Dylan & Sanjay have been extremely helpful in Sandeep’s absent whilst he is in the process of opening a second office in Hillingdon. Stones are a young team with old school morals on how to give the best customer service! It’s nice to see the Team is progressing and that they are going strong is difficult times. Once again a first class service from the Team at Hayes..... keep up the good efforts!... Read more
Tenant
13th Oct 2020 (4 years ago)

K Sund

5/5 Stars
Great team, they go out of their way to get things done.... Read more
10th Oct 2020 (4 years ago)

J Griffin

5/5 Stars
The best estate agent in Hayes! We recently sold our property with Stones and they were excellent from the start. They always kept us informed with any updates and provided regular feedback on viewings. Very professional and really knew their stuff. Would like to thank Sanjay and Scott in particular who were both great! Highly recommend! Thanks for all your help... Read more
Seller
29th Sep 2020 (4 years ago)

W movies

5/5 Stars
The first is trust and they are cind and help you more the can do... Read more
7th Sep 2020 (4 years ago)

Sonia

5/5 Stars
Like to say a big huge Thankyou to Dylan He was not just helpful but also quite thoughtful in helping me find properties to view that’s suitable for me. He was also very professional iand very patient . Thankyou so much Dylan From Sonia and family .... Read more
7th Aug 2020 (4 years ago)

E Ashiq

5/5 Stars
This estate agent has been very attentive and cooperated with me efficiently and helped me find a property in no time. They helped me find a flat with easy access and their customers service us excellent with a doubt! Highly recommended them... Read more
27th Jul 2020 (4 years ago)

M Uzemeckaite

5/5 Stars
I have been a tenant with Stones for 4 years and they have always stayed professional and super responsive in any issues or concerns I ever had, from viewing up until I handed my notice. Even now was absolutely amazed how professionally Sanj delivered viewing for new prospective tenants in front of me. Everyone i ever dealt in Stones property is super friendly and helpful at all times. Massive thank you to Sandeep and all the team for providing me enjoyable tenancy in the property. Highly recommended.... Read more
Tenant
19th Jun 2020 (4 years ago)

P Basandrai

5/5 Stars
I have used Stones for a number of years now for property management, cant fault their customer service and prompt communication. I would definitely recommend their services for someone looking for reliable tenants or wanting to purchasing a property in the near future!... Read more
Landlord
4th Apr 2020 (4 years ago)

P Nair

5/5 Stars
A big thank you to the team of Stones. Very professional and pro active. Value for money.... Read more
30th Mar 2020 (4 years ago)

C Ofori

5/5 Stars
Top agent have used 3 before and been messed around only been using stones for 14 months.... Read more
4th Mar 2020 (4 years ago)

F Abdi

5/5 Stars
Great people and the best service with great attitude, friendly and time response, Join stones property be happy with your property ????... Read more
12th Feb 2020 (5 years ago)

D Gnanalingam

5/5 Stars
I have used Stones for there property management services after being referred highly by several sources including tenants and landlords. I have found them to be efficient and very comprehensive with the services they offer. I am in the process of restructuring my property portfolio and have used their in house broker Ranj whom is just as efficient. Keep up the good work!... Read more
1st Feb 2020 (5 years ago)

N M

5/5 Stars
My house got rented within a few weeks thanks to Sanj, Sandeep and the team. Sanj has a professional approach showing tenants around. Sandeep explains the process thouroufhly Thank you Stones.... Read more
Landlord
15th Jan 2020 (5 years ago)

R Akram

5/5 Stars
I have rented a property via Stones for 2 years we have a good relationship even though things have been difficult with the landlord. Stones have tried to fix all problems and mediate to the best of there capability and I think they have done a good job at this. I am now moving properties & I have taken another homer from Stones because of the good service over the 2 year period.... Read more
Tenant
7th Jan 2020 (5 years ago)

S Bhambra

5/5 Stars
We used Stones to rent our property, the service was outstanding. We have used several other companies in the area however we have found stones to be the most professional and prompt at coming back to us.... Read more
Landlord
10th Nov 2019 (5 years ago)

R Jerom

5/5 Stars
Would like to say a big thank you to Stones Property for helping me buying a house. Special thanks to Ranj Thavanesan and Waran Thavanesan thorough professional. They helped me right from the beginning from mortgage process until the finish till I got the keys of our new home. Would definitely recommend Stones Property and specially Ranj and Waran to guide me throughout. Thank You. 5 stars to Stones property and Ranj and Waran. ?????... Read more
Buyer
9th Oct 2019 (5 years ago)

A Madaan

5/5 Stars
I am a Sixth Form (Post 16) Student in Guru Nanak Sikh Academy. I was fortunate to be given a work experience placement at Stones Property. During my one-week placement, I had been in a professional environment which taught me various skill sets which I will benefit from in future employment. The team namely Sandeep and Akbar have given me a brief insight of the basic structure within the lettings department. I too was able to shadow Waran and Ranj on their day to day work schedule within financial services. I would like to thank all staff for making my work experience extremely informative but just as important enjoyable. Thanks, Avneet Madaan... Read more
3rd May 2019 (5 years ago)

D Wiecek

5/5 Stars
great estate agent. been tenant for 5 yrs. thank you... Read more
Tenant
6th Feb 2019 (6 years ago)

A Kasmani

5/5 Stars
I decided to use Stones Property after having a few valuations from local estate agents. I choose them because they advertised on both Rightmove and Zoopla and seemed to have excellent area and market knowledge. I was sale agreed in 2 weeks and have just recently exchanged! Ranj the finance broker is great and I defo would recommend Stones to anyone who wants to sell or finance! Many Thanks guys. Ali... Read more
Seller
23rd Jan 2019 (6 years ago)

J Llstek

5/5 Stars
Recently moved out of a property on Birchway in Hayes, extremely impressed on how quick the check out was done, property inspection completed and return of deposit via DPS, I broke the light in the lounge and the agents quoted £90.00 labour and material to replace.... bare in mind it was a three light with fan! thought the cost was extremely reasonable and I didn't feel as though I was being ripped off on vacation. Hard working agents and clearly they do the right things as they too have refurbished there office and it looks sick!!!!!!!! THEY SHOULD ADD INTERIOR DESIGN TO THERE SERVICES!... Read more
Tenant
9th Jan 2019 (6 years ago)

N Akuom

5/5 Stars
Received great service from Stones as a tenant . My deposit was in my account within two weeks of my vacation.Keep it up... Read more
Tenant
9th Jan 2019 (6 years ago)

J Kaur

5/5 Stars
These guys are amazing I have had a long relationship with stones. There is a new guy in Stones and I can't get enough of how polite, well spoken and helpful he is. I haven't been to catch his name but he really does get things done and is honest. Good boys!... Read more
31st Oct 2018 (6 years ago)

N stan

5/5 Stars
I rented a property from Stones in Hayes over 12 months ago, when renting I paid a deposit to them. I completely forgot to get my deposit back. Stones didn't have a forwarding address for me & I also changed my mobile as I moved overseas but they kept emailing me on an old email address telling me to get my money back as there was no deductions. I found that Waran who kept chasing me via email was very honest in making sure i got my money back. it goes to show that there are good estate agents out there.... Read more
Tenant
21st Mar 2018 (6 years ago)

N Syed

5/5 Stars
Very helpful nice people friendly staff and good communication. Especially Ranj... Read more
2nd Mar 2018 (6 years ago)

N Deaconu

5/5 Stars
If I could give 10 stars, I would definitely give 10 stars. I've been renting with Stones since 2012, and during this period I have had some ups and downs. The team here, especially Sandeep has always looked after me. I would definitely recommend them! Thank You... Read more
Tenant
20th Feb 2018 (6 years ago)

J Jones

5/5 Stars
Been with stones for 8 years now. Excellent service, great staff and always very friendly. Highly recommend! - Jacqueline Jones... Read more
11th Feb 2018 (7 years ago)

L Akhrif

5/5 Stars
We rented our property through Stones for about 7 years. Always had 5 star service from Sandeep and the guys in the office. Never had a problem contacting them with questions or issues we had even when we lived abroad for a year. Would highly recommend.... Read more
Landlord
1st Feb 2018 (7 years ago)

T Atika

5/5 Stars
Extremely satisfied with the service provided to me by Stones Property. Many Thanks Atika... Read more
13th Jan 2018 (7 years ago)

D Luc

5/5 Stars
excellent service. rented my property to a nice family within a week. thank you... Read more
Landlord
12th Jan 2018 (7 years ago)

C Paul

5/5 Stars
I had an initial valuation from Stones when considering selling my property. I then went with a on-line estate agents for 10 months with no real impact. Stones were in contact over this period whilst my house was on the market it was then my decision to call them back to act on my behalf for the sale of my property. Stones being able to secure me with a buyer, with the price I wanted, within one hour of the second consultation. Had to have a second survey as the first one down valued on the rental income Stones really fought for the buyer and myself, using their knowledge and experience as they are also letting agents. Everything happened very swiftly, with regular updates and constant contact all the way. I needed a place to stay after the sale so Stones negotiated with the buyer to rent the property to me for a period of time. Everything worked out for me perfectly in the end and I would definitely recommend Stones Estate Agents in Hayes Town. Web site stonesproperty.co.UK.... Read more
Seller
5th Dec 2017 (7 years ago)

B CRAY

5/5 Stars
I was on the market for 5 months with 3 local agents. Ruban from Stones knocked on my door and asked me to give them a shot at selling. I had nothing to lose and so stuck my property on the market with them also. They listed the property well on Zoopla and Rightmove and had a number of viewings pretty much instantly. We sale agreed with them within 2 weeks and were sold by the 9th week! Happy Days. Thank you to the lads at Stones. Waran, Sandeep, Ranj & Ruban. Regards Mr Craythorne... Read more
Seller
30th Nov 2017 (7 years ago)

J DHALILIWAL

5/5 Stars
I have known Stones Estate Agents since 2011 and during this period Stones have sold, let & managed 13 of my properties. I have found that will my day to day job they have really taken away a lot of stress and headache on the property management side. I must say that they rates are highly competitive but definitively worth paying that little bit extra for as they really pull out all the stops.... Read more
Landlord
22nd Nov 2017 (7 years ago)

T cars

5/5 Stars
I have know Sandeep Singh since 2006 - this is when I bought my first house in the UK from him on Yeading Lane. Due to personal circumstances I have had to sell the property and I tracked Sandeep down to Stones. within 4 weeks of marketing Sandeep agreed a sale on the property but the bank down-valued the property. With this situation I need to sell the property but could not take less than a curtain figure. Because of the change in the market and my partner deciding to instruct Romans Estate Agents who have one very little - Sandeep gave me the idea to do a remortgage. I was able to release money from the property and I used Sandeeps broker Ranj from Lawton Financial Services. Ranj has been absolutely excellent and he has not given up as I had certain issues that were restricting me with lenders. Ranj has fought for me tooth and nail and intern has sourced me a suitable product. I strongly recommend paying theses guys a visit if you need property help they really know what there doing and more importantly the service level has not change in 10 years!!... Read more
Seller
20th Nov 2017 (7 years ago)

S Swali

5/5 Stars
Quite surprised to find a company that are extremely helpful and not simply just interested in taking my money! I was looking for over a month for a rented property and i found that the majority of agents simply wanted to pressure me into taking any old rubbish! Stones showed me 3 properties in the space of 5 days and even though all properties were unfurnished they were far cleaner and well presented overall. I took a property from Ruban and he was very knowledgeable on the area and the process ..... in fact i was shocked that it was actually so straight forward to rent a property in Greater London as all other agents were making out that it was far more complex. The boys in the office are extremely friendly and helpful and when Ruban was not about they did there best to ensure i left the office with the desired result. If your looking to rent I would strongly suggest you see these guys as i couldn't really fault there services.... Read more
Tenant
16th Nov 2017 (7 years ago)

A Jablonska

5/5 Stars
I have rented from Stones for over 5 years and they have always been extremely helpful during this period. I have now bought a property and it is sad to say that i will no longer be using Stones services.... Read more
Tenant
6th Nov 2017 (7 years ago)

H VEERASAWMY

5/5 Stars
I would like to say that having rent through Stones property since early 2014, I have found there services very good. They have a positive team that when I have had an issue at the property they have tried there upmost with the assistance of the landlords Mr & Mrs Hennesey to resolve the issues as swiftly as possible. I have found the renting experience through Stones perfect and I would not hesitate on recommending there services to any of my friends or family in the future. I'm sad to leave this property as I have found it an ideal home whilst commuting between France & the UK. Best of luck to the boys at Stones in the future! Henri... Read more
Tenant
25th Oct 2017 (7 years ago)

H Vaghela

5/5 Stars
A great family run company where customer service is right at the top. All of the staff are so very approachable and efficient, and it's been a pleasure to deal with Warren - a credit to the company, who has a genuine desire to give exceptional service, and has managed my property over the last 2 years, keeping me updated and is always available for any questions I may have. As a fully managed property service, I am very sure that my rental property is in good hands.... Read more
Landlord
13th Sep 2017 (7 years ago)

W Man

5/5 Stars
I first used Stones to sell my flat in Hayes, since I have then used there services again to buy two more properties directly through Stones & they too have rented them for me. I have found there service faultless as rents are always paid on time, the properties are looked after & more importantly they have found me long term tenants on both properties. One of the properties I used there services for is directly opposite my own home therefore I was concerned about getting the right tenant and ensuring I would not be pestered as I pay them for a Managed Service. Testament to Stones they have found the perfect tenant & I feel the tenant has fulfilled there duties to the max! I have recently too been approached by a new member of staff from the office called Sapna & I was pleasantly surprised about her professionalism and I'm certain she will be an assets to Ruban, Sandeep, Waran & Ranj.... Read more
Seller
29th Aug 2017 (7 years ago)

S Ranu

5/5 Stars
I recently rented a property through Stones Property in Hayes, I must say that I was quite suprised how easy it was from paying a reservation deposit to collecting keys. On move in I found there was a problem with the kitchen sink, Ruban was very proactive in arrange for an engineer to visit on the same day to fix the problem! I am pleasantly surprised at there efficiency and would not have an issues in referring them to friends and family.... Read more
Tenant
24th Aug 2017 (7 years ago)

E Makauskait?

5/5 Stars
Friendly and helpful team. Tenant for 5 years Landlord was moving back into property, Stones found another property. Good services ????... Read more
Tenant
24th Aug 2017 (7 years ago)

S Sekhon

5/5 Stars
Stones has provided us with exceptional service. For the past 5 or so years they have been managing our properties with great care. They always contact to update us on even the slightest of information. Keeping this communication and business relation is what makes Stones stand out from the rest.... Read more
Landlord
22nd Aug 2017 (7 years ago)

I S

5/5 Stars
I was a first time buyer looking for a property in Hayes Middlesex, having visited various Estate Agents I found the services in Stones were exceptional. I was able to source a mortgage via Ranj who is the in-house Broker & I then was lucky enough to find a property through Stones Estate Agents who intern were able to refer me to Reemans Solicitors & with the aid of Kuldip Saud I was able to purchase within a short period of time. I would not hesitate in referring either Ranj @ Lawtons, Kuldip @ reemans or Waran @ Stones!... Read more
Buyer
22nd Aug 2017 (7 years ago)
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