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  1. Home
  2. Thomson Hayton Winkley Estate Agents - Kendal
Thomson Hayton Winkley Estate Agents - Kendal Logo

Thomson Hayton Winkley Estate Agents - Kendal

Opens tomorrow at 9:00am
112 Stricklandgate, LA9 4PU
Thomson Hayton Winkley Estate Agents Kendal are an estate agent in Kendal. They mainly list properties in LA9, LA6 and LA8. Over the last 6 months, they've listed 73 properties, with 61 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:15am - 1:00pm
  • Sunday Closed
View all details

Thomson Hayton Winkley Estate Agents - Kendal Reviews (108)

Have you used this agent?
  1. 89% 5/5 Stars
    89%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 7% 1/5 Stars
    7%
All (108)
Seller (12)
Buyer (6)
Landlord (11)
Tenant (18)
General (61)

K Faithfull

5/5 Stars
All the sales team were very helpful and thorough in the marketing and securing of a buyer for us. We received weekly updates on progress from Amy Dilworth and Lucas, in the Kendal office, which was very reassuring and helpful.... Read more
Seller
1st Nov 2024 (14 weeks ago)

Ratchet

5/5 Stars
I needed to lease out a property on behalf of an elderly relative and had no idea how to go about it. I chose THW as they happened to be on the high street in Kendal. As a walk-in I was expecting to need to make an appointment but I was welcomed in to take a seat there and then. The person who advised me that day was the same person who then took on my lease arrangements. I expected paperwork, lots of back and forth, but the process was stress free, fast, smooth and most of all friendly with great correspondence. I was never left hanging wondering where we were in the process or what was happening. I have had a very positive experience here which is not that usual these days!... Read more
Landlord
11th Oct 2024 (17 weeks ago)

Heather

5/5 Stars
Very friendly and helpful staff. Quick to respond and supportive with any issues.... Read more
8th Oct 2024 (17 weeks ago)

J Ainsworth

5/5 Stars
I have owned this lovely home since 2003 and lived there until 2008. I now hope that the tenants enjoy it as much as I did.... Read more
Landlord
24th Sep 2024 (19 weeks ago)

B Allson

5/5 Stars
Joanne was amazing and was always in contact with me helping me throughout the whole process.... Read more
12th Jul 2024 (6 mo. ago)

G Cowton

5/5 Stars
Clare and the team at Thomson Hayton Winkley have made selling our property a far more straightforward experience than we imagined it would be. Their knowledge and professionalism is second to none., and their reassuring approach gave us absolute confidence in the process.... Read more
Seller
11th Jul 2024 (6 mo. ago)

G Domville

5/5 Stars
THW couldn’t have done our house sale any better. From the estate agent through to the legal team. I would have no hesitation using THW again or recommending them to others. The fees were reasonable, we were constantly kept updated on progress and we had no issues that weren’t resolved quickly and efficiently. Joanne in the estate agents office was a pleasure to deal with.... Read more
Seller
10th Jul 2024 (6 mo. ago)

M Harrison

5/5 Stars
I deal with THW on a professional level and have to say it is a please dealing with Clare and the team. I can not stress enough how much they have the customers interests and needs as a priority. Great team... Read more
16th Apr 2024 (9 mo. ago)

E Farrow

5/5 Stars
I cannot recommend these guys enough! Start to end they have been professional, helpful and supportive. My house hunt and then move-in was completely stress free with their help.... Read more
15th Apr 2024 (9 mo. ago)

K Williamson

5/5 Stars
Cannot fault Thomson Hayton Winkley at all. They were great with us from the moment we called to arrange a viewing on the property we bought. We could not have asked for a smoother experience.... Read more
Buyer
8th Feb 2024 (11 mo. ago)

R Shaw

5/5 Stars
Laura Bromwell is fantastic, she always goes above and beyond and makes me feel safe when dealing with her, she has remained consistent through the last 4 years. I would always want to deal with her, very professional and explanation is always really clear. A great agency to deal with.... Read more
7th Feb 2024 (11 mo. ago)

F Hamblett-Jones

5/5 Stars
The team at Thomson Hayton Winkley have been amazing and made my move to Kendal so easy. Friendly, efficient service and great communication. Laura, Toni and Claire have been particularly helpful... Read more
15th Jan 2024 (1 year ago)

G C

5/5 Stars
The whole process was perfect! Communication was fantastic, the ladies I dealt with were lovely and so so helpful. We have had such a great experience we won't deal with any other company now!... Read more
6th Jan 2024 (1 year ago)

H Marrs

5/5 Stars
Thomson Hayton Winkley have been super! They helped with the moving in transition and making sure everything was made simple. Any issues with the property are dealt with professionally and quickly. All staff we have met and come across have all been lovely.... Read more
Tenant
7th Dec 2023 (1 year ago)

D Leech

5/5 Stars
The team were very accommodating to my tight schedule. They went out of their way to find a property that fit my requirements and were speedy with the whole process. Toni was a pleasure to deal with and she was clear about everything. I'd recommend this company to anyone!... Read more
6th Dec 2023 (1 year ago)

N Cherman

5/5 Stars
Very lovely apartment and well managed letting agents... Read more
Landlord
5th Dec 2023 (1 year ago)

Jane

5/5 Stars
Thomas Hayton Winkley have Bern efficient, friendly whilst remaining professional throughout our purchase.... Read more
Buyer
26th Nov 2023 (1 year ago)

Phil

5/5 Stars
Excellent lettings service. We have been using them successfully for over two years now. Entire process makes our lives so much easier.... Read more
Landlord
20th Nov 2023 (1 year ago)

D Palmer

5/5 Stars
Very good service.... Read more
17th Nov 2023 (1 year ago)

B Kirby

5/5 Stars
Thomson Hayton Winkley have been brilliant when it came to organising everything to allow me to move into my new home. I hadn't rented for a while, but Clare and her team really made the process easy, with helpful information, quick responses and all in a very professional manner.... Read more
Tenant
5th Nov 2023 (1 year ago)

M O'Byrne

5/5 Stars
Professional, honest, transparent and friendly. The I.T. systems they have support the landlord and the tenant to deal with any issues thus managing the cause rather than having to deal with the effect. First client to see our cottage is now our long term tenant and we feel very comfortable with the in depth referencing and checks completed also the change over of the utilities which saves headaches. We would 100% recommend Thomson Hayton and Winkley in Kendal to anybody who is looking to let a property.... Read more
Landlord
31st Oct 2023 (1 year ago)

C Harrison

5/5 Stars
Great service, highly recommend!... Read more
30th Aug 2023 (1 year ago)

K Watson

5/5 Stars
Can't rate THW highly enough. Second time they have sold a property of mine and both times within a week for full asking price. Helpful, courteous and knowledgeable staff.... Read more
Seller
30th Aug 2023 (1 year ago)

COL.

5/5 Stars
Excellent service from the beginning. Amy was friendly and professional in her approach with both ourselves and the people buying our properties. The properties were a “one off” and would only appeal to a certain buyer. During the time, Amy kept us informed with the number of views etc compared to others. This was helpful to know how things were on the market. A perfect buyer was found. It took time and Amy’s communication during this process was very much appreciated. Many thanks, Colin... Read more
Seller
26th Aug 2023 (1 year ago)

C Newman

5/5 Stars
Our overall experience has been fantastic, nothing was any trouble. We were kept informed at all times about any progress. All staff have been extremely friendly, helpful and encouraging. We were very happy with everything and couldn’t have asked for anything more. They have been superb and we are happy to give a 5* review. It has been a smooth journey, and we couldn’t have chosen a better Estate Agent to sell our property, which was not easy having an extra annexe to contend with. We would like to thank them very much for their support and wish them well with any future sales. We will definitely pop in again to visit them whilst we are in the area.... Read more
Seller
25th Aug 2023 (1 year ago)

T Dodd

5/5 Stars
Having tried to sell through a difficult period and 3 chains collapsing, we then decided to rent our house through THW. We have been so supported by Joanne Nelson on the sales side and Clare Hoban on the rental side of this company. They have held our hands throughout the highs and lows. We wholeheartedly recommend THW Estate agents to everyone.... Read more
Landlord
25th Aug 2023 (1 year ago)

V Ramaciotti

5/5 Stars
I had an outstanding experience working with James Arnold, Laura Bromwell, and Clare Hoban from Thomson Hayton Winkley Estate Agents. They went above and beyond to help me find the perfect house for my family in Kendal. Not only did they locate a fantastic property close to my workplace, but they also ensured it was situated in a spectacular area. Their dedication was evident throughout the entire rental process. From the initial search to the final move-in, they provided unwavering support and guidance. Their willingness to answer my questions, address concerns, and handle all the intricate details made the transition smooth and stress-free. James, Laura, and Clare's expertise in the real estate market, combined with their genuine care for their clients, truly sets them apart. I'm grateful for their exceptional service and would wholeheartedly recommend them to anyone in need of a reliable and caring team of estate agents.... Read more
Tenant
23rd Aug 2023 (1 year ago)

Kris

5/5 Stars
I had an exceptional experience with the letting agency and their agents Clare and Jason. Not only did they find me a wonderful place to stay, but their assistance went above and beyond. The agent's help in replacing my washing machine with a brand new one was a lifesaver. Their quick response and efficient handling of the situation made the process hassle-free. Furthermore, the way they handled the parking offence issue was impressive. Their dedication to resolving problems and ensuring tenant satisfaction truly sets them apart. I'm genuinely grateful for their professionalism and friendly approach throughout these situations. I wholeheartedly recommend this letting agency and their team of agents. Their commitment to going the extra mile for their clients is commendable, and I'm incredibly satisfied with the service I received.... Read more
Tenant
23rd Aug 2023 (1 year ago)

O Andrews

5/5 Stars
Angela was helpful and good to deal with.... Read more
16th Aug 2023 (1 year ago)

A PETER

5/5 Stars
We are very much happy with the agency. They responded for our mails and made the tenancy process easier and faster. Thanks to Clare Hoben and James Arnold.... Read more
Tenant
11th Aug 2023 (1 year ago)

R Brookes

5/5 Stars
THW have been a refreshingly professional, trustworthy and responsive letting agent. From the start, we have been impressed with the quality and transparency of their approach. They were pivotal in facilitating our rapid relocation into our current home, in conjunction with our landlord which we were grateful for, having had a string of hard luck with other agents and properties.... Read more
Tenant
9th Aug 2023 (1 year ago)

S White

5/5 Stars
Fantastic service and competitive rates. Thank you.... Read more
30th Jul 2023 (1 year ago)

J Cook

5/5 Stars
Thomson Hayton Winkley have provided a superb service since I bought my rental property in 2019. They have been excellent at finding and vetting potential tenants and their back-up maintenance service is first rate. All the staff are friendly, professional and extremely helpful and I wouldn’t hesitate to recommend THW to anyone.... Read more
Landlord
29th Jul 2023 (1 year ago)

W Dixon

5/5 Stars
I have never been in this position before so was completely out of my comfort zone. Clare has been a real source of knowledge but more importantly a real source of support during a difficult period with the freeholder. Her no nonsense approach is refreshing and her ability to make things happen remarkable. She and her team have earthy trust from day one and when approached by the freeholder to rent to him it was an easy no; I’m happy with the service I get and have no wish to move to another company... Read more
Landlord
12th Jul 2023 (1 year ago)

K Urbaniak

5/5 Stars
It's a pleasure renting through this agency. The team on site deals with any issues with the blink of an eye. Professional, outstanding. Highly recommended!... Read more
Tenant
3rd Jul 2023 (1 year ago)

Anonymous Homeseller

4/5 Stars
Nice, friendly staff.... Read more
Seller
15th Jun 2023 (1 year ago)

D Hosken

5/5 Stars
Very efficient, constant updates, prompt, excellent negotiating skills. A well deserved 5 stars in all aspects of my experience with them Thank you to the whole team... Read more
16th Apr 2023 (1 year ago)

Z tanner

5/5 Stars
Chloe was an absolute star catering to our needs, every single little thing we asked her she tried to find the most information that she could put into an answer for us. She helped make our first move into out first home so easy and we are extremely grateful for all the work she has done to help even now after we have moved she is still being so helpful answering all of our questions. Thank you Chloe, you are amazing !!... Read more
Buyer
11th Apr 2023 (1 year ago)

AilsaBrock

5/5 Stars
Least stressful experience I've had trying to find a rental! Laura has made it all very simple and chill and has generally been lovely... Read more
Tenant
31st Mar 2023 (1 year ago)

T James

5/5 Stars
We have been looking for a little while for a joint place for me and my partner to move in to and it has been particularly a very difficult year for my partner having lost her mother and home. As soon as we saw the available flat at Riverside we went for it and were helped brilliantly from the get go. Laura has been superb and made a tricky situation very smooth and easy. Can not recommend her or the agency highly enough.... Read more
Tenant
29th Mar 2023 (1 year ago)

J Langley

5/5 Stars
Our experience of selling our house through Thomson Hayton Winkley Estate Agents was very good. Their approach to selling was efficient and professional without being slick and hard sell. The initial valuation visit by Angela was unhurried and she took time to take in every aspect of our property. Within a day of deciding to go ahead with THW we were visited by Olivia who was assigned to be our personal guide throughout the process. She acquainted herself thoroughly with the property and was very attentive in listening to our needs and our description of the house and its idiosyncrasies. She also filmed a virtual video tour of the house which apparently the people who eventually bought our property found very useful. The photographer, Marie, came a couple of days later and took some excellent photographs as well as filming a 360º tour. We were sent previews of all the photographs and chose the ones we thought best presented our property and a brochure was created soon afterwards. Olivia kept us up to date with everything and our property was ‘live’ on the market within ten days. Viewings were made very easy for us and we were lucky to find a buyer very quickly. Olivia kept us informed of all developments and was always available to answer any questions we had. Selling and buying houses is never easy but the staff at Thomson Hayton Winkley did their best to help us with any difficulties that arose. I would thoroughly recommend them.... Read more
Seller
30th Jan 2023 (2 years ago)

G Metcalfe

5/5 Stars
We have been owners of a property and Thmson Hayton Winkley Estate Agents Ltd look after it and do all the things needed any problems quickly put right and the service is exellent and Laura does a fine job and is very approachable so thank you... Read more
Landlord
4th Nov 2022 (2 years ago)

M Melloy

5/5 Stars
Laura Bromwell is my point of contact at THW and is a credit to this organisation. Her friendly, helpful manner have helped make my move into this property and my time here a pleasure. Any questions or slight issues I've had have been dealt with efficiently, quickly and easily.... Read more
Tenant
4th Nov 2022 (2 years ago)

T Rumsey

5/5 Stars
Cannot fault the THW team in Kendal. Super helpful and excellent communication throughout. We really felt they were doing everything they could to make our recent house purchase as pain free as possible and were very accommodating to our various requests. Special thanks to Olivia who was there every step of the way and to the lovely Amanda who dealt with the various viewings :).... Read more
Buyer
4th Nov 2022 (2 years ago)

L Rennie

5/5 Stars
Laura Bromwell has been my contact at the Agents for over a year. She is always very helpful, friendly and professional, and responds quickly whenever I get in touch.... Read more
3rd Nov 2022 (2 years ago)

D Hazelwood

5/5 Stars
From our initial enquiry through to the present moment in time you have fulfilled any questions we have asked.... Read more
3rd Nov 2022 (2 years ago)

J OTTIWELL

5/5 Stars
I rent an appartment in k village my dealings are with Laura.house inspections and if any problems. Laura is always on top of any issues and there are delt with very fast. She's great to deal with and very professional at her job ???? thank you Laura keep up the good work... Read more
Tenant
3rd Nov 2022 (2 years ago)

S Hampson

5/5 Stars
James and Laura have been fantastic!... Read more
26th Oct 2022 (2 years ago)

J Eme

5/5 Stars
I am very pleased with the continues help and support with the staff at THW. Annabel and Clare have both exceptional. Always going the extra mile with helping secure my property. Always honest and understanding. Thank you both ???? x... Read more
26th Oct 2022 (2 years ago)

C Magee

5/5 Stars
My wife and I, have been renting a property from Thomas Hayton Winkley Estate agents since April 2021. The electronic document signing was easy and we moved in. Any small issues we had with the property were quickly resolved by the team and we are very happy with the service. The Tenancy inspections are arranged at a mutually convenient time. We are very happy to recommend this Estate Agency and have been pleased in all our dealings with them.... Read more
Tenant
23rd Oct 2022 (2 years ago)

N Barber

5/5 Stars
Tennant at a property managed by THW for 7 months, the staff were friendly, easy to contact and responsive.... Read more
Tenant
22nd Oct 2022 (2 years ago)

C Grey

5/5 Stars
I was having a difficult time finding a landlord that was happy to let to me with me being so young and having a cat, but almost as soon as I found Laura I got a lovely flat. She was on my side from the start, sympathising with me and doing all she could to get me into a lovely home. And beyond that she’s also a such a friendly person, putting you at ease right away and making the whole process that much more comfortable:)... Read more
Tenant
22nd Oct 2022 (2 years ago)

G Winger

5/5 Stars
From the day one we’ve been welcomed very well. Very friendly people, perfect customer service,easy contact, I would say the best in town !... Read more
21st Oct 2022 (2 years ago)

R Parker

5/5 Stars
Nothing but praise for Clare and Annabel from the property team. Clare gave me the best advice regarding letting my property. I went ahead and a let was agreed within 24hrs of being advertised. Since then, I have been communicating with property manager Annabel who is very efficient and a pleasure to deal with. If jobs are required then they are dealt with in a very swift manner. All in all, my experience with Thomson Hayton Winkley Estate Agents has been fantastic.... Read more
Landlord
21st Oct 2022 (2 years ago)

R Dixon

5/5 Stars
I rented a house through THW and Laura was the best, she is responds to every query, helped with everything to make it easy as possible, we've been there 2 and half years now and Laura keeps me updated with everything, have not had one single problem that hasn't been sorted quickly and with ease. Would highly recommend. Fab service... Read more
Tenant
21st Oct 2022 (2 years ago)

A Lawrence

5/5 Stars
Having dealt with many agents across the UK, I cannot endorse them highly enough. Great communication and experience and Laura here needs to be cloned. Perfect way to find a home and work with people who are just really nice to do business with.... Read more
20th Oct 2022 (2 years ago)

P campbell

5/5 Stars
Laura is great to deal with and such a lovely person and always have a good conversation with her when she comes to inspect the property. A*... Read more
Landlord
20th Oct 2022 (2 years ago)

D Park

5/5 Stars
Laura at THW has been our estate agent for just over a year, she has been fantastic and extremely helpful whenever we have needed her. She made the process of moving far less stressful and is always friendly and upbeat. Thanks for being amazing Laura!... Read more
Tenant
19th Oct 2022 (2 years ago)

B crowther

5/5 Stars
Laura Bromwell. Cant think of a better person to help look after our house we rent from you always swift in replying and is alway avaliable to deal with any problem and just get everything we need sorting and also our dog fudge loves when she comes round for the house inspection... Read more
Tenant
19th Oct 2022 (2 years ago)

B Sandiford

5/5 Stars
So grateful to Laura for everything she has done for us! She’s very helpful and keeps everything flowing smoothly! Have recommended her to friends and will continue to do so! Thanks Laura ????????????... Read more
19th Oct 2022 (2 years ago)

M Rapaccini

5/5 Stars
Laura Bromwell from THW helped me to find immediately the perfect business office in town for the right price!... Read more
18th Oct 2022 (2 years ago)

G Gabbay

5/5 Stars
Joanne Nelson (Senior Sales Negotiator, Thomson Hayton Winkley) was brilliant. Throughout the very long conveyancing process, Joanne was excellent at keeping in touch and updating us on progress a regular basis, even if there wasn't much progress for a few months - which made us feel that Joanne was holding us in mind and that we had not been forgotten. On occasion, when I contacted Joanne to ask if she could liaise with relevant parties on our behalf to expedite matters a bit, she was very quick to respond - usually the same day, certainly within 24 hours, by email and also by phone - and she was very effective at prompting people to move things along, and then relaying to us what she had been able to do. Based on our experience, we recommend Joanne very highly - we were very satisfied with the service we received from her.... Read more
Buyer
17th Oct 2022 (2 years ago)

K musgrave

5/5 Stars
Wonderful professional and friendly team at THW. Nothing too much trouble and kept me informed of the sale process throughout. Would happily recommend.... Read more
Seller
14th Oct 2022 (2 years ago)

M G

5/5 Stars
The agents are helpful and supportive, Joanne is a Gem, very responsive and keen to support clients... Read more
14th Oct 2022 (2 years ago)

Sally

5/5 Stars
We recently bought a house using THW. Olivia was our contact throughout the process and couldn’t have been more helpful. Would highly recommend.... Read more
Buyer
12th Oct 2022 (2 years ago)

J Thompson

5/5 Stars
Cannot recommend enough! Olivia went above and beyond her remit during a difficult and lengthy sale. She kept us informed, chased up with buyer's solicitors, gave advice, returned calls promptly and was professional throughout. Olivia has restored my faith in estate agents, not an easy task, well done and thank you!... Read more
Seller
11th Oct 2022 (2 years ago)

C Best

5/5 Stars
I was a tenant with THW for three years and was really happy with their service. Friendly staff, who were always responsive and helpful. Great check in/check out processes, with a really clear inventory. Any problems I had while in the flat were always resolved quickly and easily. Definitely one of the better renting experiences I’ve had - thank you to Annabel and the team!... Read more
Tenant
3rd Sep 2022 (2 years ago)

T Gibbons

5/5 Stars
We have used the THW team for nearly 3 years now as a Landlord and for the sale of a property. The whole team are fantastic, professional and efficient. The management are approachable and responsive. Absolutely no hesitation in recommending them.... Read more
Seller
26th Aug 2022 (2 years ago)

B Jowett

5/5 Stars
Excellent service and support from this very professional estate agent.... Read more
14th Aug 2022 (2 years ago)

M Hilton

5/5 Stars
Can't really fault the service - Olivia was excellent throughout the process, and Lee's practical assistance at the property was much appreciated.... Read more
10th Aug 2022 (2 years ago)

P Finch

5/5 Stars
Great service from the THW team. Friendly and professional. Both Olivia Winn in sales and Clare Hoban in lettings went the extra mile. Kept us well informed at all times and patiently answered all our queries. Along with their solicitors we felt well cared for. Would definitely recommend and use again.... Read more
28th Jul 2022 (2 years ago)

M w

5/5 Stars
This estate agency is by far the best I've ever encountered, friendly, professional and personable. Every single member of staff I have spoken with has been lovely and a pleasure to deal with. I had a problem with a breakdown on my car the day I was due to collect the keys and wasn't going to make the office hours, Annabel was absolutely amazing and went above and beyond to help me out with that situation and remove a very big stress on me. This company has been nothing short of impeccable the whole time I've been dealing with them, don't hesitate in using these as a buyer, seller or tenant.... Read more
12th Apr 2022 (2 years ago)

J Ashlin

5/5 Stars
We have been viewing property with THW over the last couple of weeks and have found their agents to be really helpful. They have been knowledgeable, supportive and professional when handling our queries over the phone and have worked hard to help us arrange viewings. We are relocating to the area, a process which is daunting, and stressful but their agents have helped to make the experience as smooth as possible. One lady, Amanda, was brilliant at helping us to view properties with our children in tow. She showed positivity and kindness which made the whole experience a real pleasure.... Read more
7th Apr 2022 (2 years ago)

C OBrien

5/5 Stars
Just completed the sale of an apartment in Kendal which has been held up for over a year by the difficulties created by building cladding issues. All the staff at THW have been supportive throughout the drawn out process keeping in touch with everyone to keep the deal on track. Clare was particularly helpful sorting out minor repairs that arose as the sale was delayed. Thanks to all - got there in the end.... Read more
16th Dec 2021 (3 years ago)

M Houghton

5/5 Stars
I used THW estate agents to move in and out of a flat and they were superb for the whole term. Super helpful, understanding and responsive for any issues we had. Would highly recommend, one of the best estate agents I've used. Thank you very much!... Read more
29th Nov 2021 (3 years ago)

H Garnett

5/5 Stars
Best estate agents i have ever dealt with. Very professional, friendly and keep you informed every step of the way.... Read more
30th Apr 2021 (3 years ago)

H Connor

5/5 Stars
We recently purchased a BTL property in Kendal using the services of THW. Many properties were viewed until we found one that suited our needs. At all times the staff were efficient and helpful and above all patient. Joanne dealt with our purchase keeping us informed of progress at all times and oiling the bureaucratic wheels. Claire, who looks after THW huge letting portfolio, was willing to share her experiences with us and advised about refurbishment necessities. Angela, who runs the show, has an in depth knowledge of properties and the property market. When we purchase our next BTL, THW will be the first Estate Agents to visit. Neil Connor... Read more
7th Apr 2021 (3 years ago)

I Gale

5/5 Stars
Very good solicitors ,easy to talk too, good choices with trouble related problems and employment issues... Read more
16th Nov 2020 (4 years ago)

R Arnold

5/5 Stars
Very friendly and professional staff. Always happy to help and go the extra mile. Certainly the best estate agent in the lakes.... Read more
5th Nov 2020 (4 years ago)

Anonymous Homeseller

4/5 Stars
Excellent customer service - always available, even at weekends.... Read more
Seller
25th Dec 2019 (5 years ago)

J Colling

5/5 Stars
Committed lovely knowledgeable staff. Consistently good service. Never gave up. Excellent communication: email and telephone. High quality advertising. Determined and professional. Their knowledge of local area is very helpful and they are extremely personable and make a stressful time more tolerable. Would highly recommend them.... Read more
19th Dec 2019 (5 years ago)

A Bromley

5/5 Stars
We were delighted with the cheerful, willing assistance of the THW Kirkby Lonsdale team when we were purchasing our house. They liaised promptly with the vendors whenever we had a query, or wished for further viewings, and were always there on the end of the telephone when we rang the office. Also, we had been interested in a house in Grange, and Anna at THW's Grange office was SO helpful and tried her hardest to secure a deal. It was not to be, but that was through no fault of Anna's. We have also used THW's Residential Letting Service and have, again, found the staff extremely helpful and supportive, and checked prospective tenants thoroughly. Equally, we feel the tenants were well supported by THW, and if problems arose during a tenancy, say with domestic items in our flat breaking, THW were quick to advise and arrange speedy repair.... Read more
27th Oct 2019 (5 years ago)

VoicePowerLtd

5/5 Stars
An excellent company to work with. The team are professional and always willing to help in any way required. The business is forward thinking and keeps up to date with the latest technology to ensure a personal and five-star service for their customers.... Read more
27th Nov 2018 (6 years ago)

S Holland

5/5 Stars
This was by far the best estate agency I have ever dealt with. We rented a property with THW for over two years and in that time we only ever experienced great service. Diane sorted out any problems we had so quickly, without question. She, and the rest of the team, were always friendly and efficient. I have only positive things to say about THW in Kendal and would recommend them to everyone looking to rent in the area.... Read more
10th Oct 2018 (6 years ago)

P bascombe

5/5 Stars
Don't often post reviews ... but found Estate Agency not only welcoming but proactive. A friendly bunch who tuned in quickly to my needs and requirements. Face to face contact spot on. Very refreshing.... Read more
2nd Oct 2018 (6 years ago)

C Allinson

5/5 Stars
I approached THW to handle the conveyancing process after hearing positive reviews through word of mouth. These proved to be well-founded, and I took great comfort from the efficiency and pragmatism with which Kate handled the case (and her colleague when covering). I would highly recommend.... Read more
17th Sep 2018 (6 years ago)

Andy

5/5 Stars
We have used THW on two separate occasions now & can highly recommend them as an estate agents. By far the most efficient estate agent that we have ever used. Always ensuring that you are kept in the loop of what is happening - not once did we have to chase them on something. Thank you Gemma & the rest of the team!... Read more
4th Sep 2018 (6 years ago)

L S

5/5 Stars
THW are the absolute best. They are the letting agent for one flat I have and they have been an essential part of my search for a second. Clare is honest and extremely helpful, giving both advice and support in my very rushed search of Kendal for the right place. I am delighted to have them on my side and hope for many more problem-free years to come.... Read more
28th Aug 2018 (6 years ago)

A F

5/5 Stars
Would just like to pass on my gratitude Clare and the team for the effort in helping me look for a property for my brother-in-law to rent/buy. They put a lot of work in but we could not proceed due to issues on our side. I felt that we had wasted their time but they were brilliant about it and told us to come back at any time once we were in a better position.... Read more
21st Aug 2018 (6 years ago)

M Frost

5/5 Stars
Just a massive thank you to Clare, Lilly, Joanne & Angela for all of your help whilst selling my late Mums property recently. This was a very difficult time for our family but the whole process was smooth from start to finish and was completed in 7 weeks. The team were very efficient and professional at all times and we were always kept informed. The house sold for a price we were very happy with. I would have no hesitation in recommending Thomson Hayton Winkley Estate Agents to family and friends. Thanks again ladies... Read more
21st Aug 2018 (6 years ago)

L Stephenson

5/5 Stars
We have just sold our house through THW Estate Agents and I can't sing their praises enough! Nothing has been too much trouble, they have been attentive and made it a very positive experience! Having not moved for some time they have been very patient with us and taken us through each stage making sure we were fully informed and we understood what was happening. The brochure and marketing were also great and the best on the market. One of the reasons we used them was they sold my parents house 18 months previous and again did an excellent job and were really supportive. The rates are very competitive and great value for money if you include the solicitor in the package. The solicitor side of THW is also great and we have used them to buy our new home as well as we were so pleased. THANK YOU, Joanne, Clare, Zoe and the team at THW! :-) PS to add they also manage the property my parents now rent and they are also very pleased with the service they get from the lettings team :-)... Read more
21st Aug 2018 (6 years ago)

H Sheather

5/5 Stars
I have just bought a property through THW and the service has been excellent. They have treated me with respect and kindness throughout the purchase. Clare kept me up to date with the process the whole way through and has gone out of her way to help the sale progress. Prior to my house purchase I was letting a property through THW and have found them to be very professional in the lettings dept too. Lois looked after me from day one and is always polite and helpful and responds quickly to any queries I have. Overall a friendly and professional company. Thanks!... Read more
13th Jul 2018 (6 years ago)

D Horsman

5/5 Stars
I would highly recommend Thomson Hayton and Winkley estate agents to anyone. As a newly single person the whole aspect of selling and buying a house was a daunting prospect, but THW guided me through the whole process professionally, compassionately and smoothly. They were never too busy to handle any of my queries and provided regular updates on progress. I could not have wished for a better group of professionals to guide me to my dream home and fabulous new life. Thank you THW :)... Read more
9th Jul 2018 (6 years ago)

R Salehi

5/5 Stars
My family and I first had contact with the lettings team around a year ago, when we were looking to move back into the area and rent a property. From the off Diane, and latterly Ashleigh, have been a pleasure to work with. From the outset communication has been prompt with the minimum of fuss. During this year I think we have interacted with most of the team and found them to be courteous, helpful and enthusiastic. After living in the United States for a number of years, and having seen the fabled customer service on offer over their, (which is mostly true). We were pleased to find a letting agency that not only cared about what we needed but also recognised the particular stresses involved in renting. We have no hesitation in recommending them to you.... Read more
4th Jul 2018 (6 years ago)

T P

1/5 Stars
Unprofessional staff, waiting six months a response to fix the main bathroom in our house. Not caring about the tenants.... Read more
10th Sep 2017 (7 years ago)

D Markopoulou

1/5 Stars
No support to tenants. Always doing the best for landlords even if there are damages or repairs that need to be done in the house. Not recommended. There are much better agents in the area! Totally disappointed... Read more
10th Sep 2017 (7 years ago)

M Rose

1/5 Stars
Left 2 messages to arrange a rental valuation of my property and still over a week on had no response. Glad I have appointed a different letting agent now as it shows things to come if they wont get back to me I doubt it they would get back to my tenant!!... Read more
30th Aug 2017 (7 years ago)

G Howden

1/5 Stars
Tried to book a viewing with the lettings department and the girl on the phone was just rude and seemed to be more interested having a conversation laughing and joking in the office with someone else whilst on the phone to me. Not professional... Read more
30th Aug 2017 (7 years ago)

G Brow

1/5 Stars
Rude staff and very unprofessional!! Definitely avoid using them!!... Read more
30th Aug 2017 (7 years ago)

W com

1/5 Stars
Just bad! Save yourself the hassle and don't use them!... Read more
17th Jul 2017 (7 years ago)

E Murphy

5/5 Stars
After selling our house we needed a rental property. We were let down by one letting agent last minute. These guys were quick to book a viewing on a rental property and get the process through quickly so we could complete on the sale of our house.... Read more
19th Oct 2016 (8 years ago)

B Roberts

5/5 Stars
Very good agent. I spent years dealing with other agents before using these guys. They were flexible on coming out to see me, quick to get the property on the market and found me a good tenant the following day. Nothing was too much trouble and will be using them again in the future.... Read more
18th Oct 2016 (8 years ago)

S H

4/5 Stars
After being affected by the floods Thomson Hayton Winkley helped me and my family through a difficult time and made the process so easy definitely recommend them as an agent... Read more
17th May 2016 (8 years ago)

M R

4/5 Stars
They were quick to respond to my enquiry and accommodated my viewing requests.... Read more
17th May 2016 (8 years ago)

H S

5/5 Stars
Excellent agent. Due to relocating to the area I found it difficult to lliase with other agents on viewings and some never even called back. Thomson Hayton Winkley really went of their way to accomodate me.... Read more
16th May 2016 (8 years ago)

M Linch

5/5 Stars
One of the best letting agents in the area. After using other agents locally in the past and been unhappy, I found Thomson Hayton Winkley to be fantastic in their approach and would recommend them to any landlord.... Read more
16th May 2016 (8 years ago)

A Noah

1/5 Stars
rude staff! "we don't get any properties over night!" one of them said on the phone. because You couldn't delete or mark the properties as not available , advertised online! being treated unfairly .... Read more
12th May 2016 (8 years ago)

C Ross

1/5 Stars
Visited office as interested in renting one of the properties that they had advertised. Lettings specialist was on the telephone. Waited for 15 minutes then was told he might be some time! Staff took phone number and advised he would telephone when free. That was 6 days ago and still no contact. Suffice to say we will not be renting through this agent. Very poor customer service.... Read more
15th Apr 2015 (9 years ago)
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