J Bray
Tom was extremely helpful from start to finish. He was full of advice and made a very stressful experience much more easy to deal with. He has the patience of a saint as I'm sure I was the worse customer he has ever had. He helped and gave practical advised throughout as I had no idea what to do when buying a house and we were in a very difficult chain.I really don't know how I would have got on without him.... Read more
Buyer
18th Nov 2024 (12 weeks ago)
S Bond
Have rented a beautiful property from TLC and Tom has been great to deal with, transparent and accommodating. Extremely happy with the price and agreement.... Read more
Tenant
15th Feb 2024 (11 mo. ago)
E Butterwith
We bought a property in Harrogate for whom Tom, TLC, was the estate agent, a probate sale. Tom was very helpful in supplying all the information we needed when viewing and kept us up to date throughout the buying process. On completion day, Tom meet us at the property and was excellent in ensuring things went well, which was very much appreciated.... Read more
Buyer
24th Jan 2024 (1 year ago)
K Costantini
Great caring service. No hiccups or holdups of any kind. Thanks Tom... Read more
23rd Jan 2024 (1 year ago)
A maloney
Tom was absolutely amazing from start to finish! We cant thank him enough. We would highly recommend Tom and the team.
Ashley and Kate... Read more
22nd Sep 2023 (1 year ago)
E Valle-Lisboa
Tom is simply the best! He made our renting process smooth and stress free. Communication with Tom was also quick and he's so reliable! I couldn't have asked for a better agent/agency, they're so kind and want the best for you. They even gave us a little care package when moving in! I would 100% recommend Tom and TLC.... Read more
Tenant
30th Aug 2023 (1 year ago)
L Miller
Tom has been absolutely spot on for us . We are taking a big move from Norfolk to Yorkshire and he has made it all at ease for us. From first point of contact it has been great .... Read more
11th Aug 2023 (1 year ago)
M Benson
Tom at TLC has done a great job marketing our house and selling it on our behalf. The 1st sale fell through due to various reason but Tom came up trumps and sold it again for us with a successful exchange. Thanks guys great job.... Read more
6th Aug 2022 (2 years ago)
C Martin
Great agent and great staff... Read more
16th Jun 2022 (2 years ago)
I would recommend TLC Properties to anyone looking for an estate agent.With the friendliest,very professional & extremely dedicated service it was an absolute pleasure to have them take all the stress & worry out of our hands.Fin was dedicated to doing his very best for everyone.Thank you for going that extra mile :)... Read more
Seller
28th Jan 2022 (3 years ago)
N Wheater
Amazing service from Finlay even when the first buyers withdrew due to survey issues. Finlay/TLC sold the house again very quickly. They have always been pro-active in overcoming potential problems and navigating the way to a successful completion. Highly recommended .... Read more
Seller
15th Nov 2021 (3 years ago)
G Mason
Gordon & Margaret Mason - Sycamore Cottage
We are very lucky to have found a wonderful cottage to rent in Nidderdale through TLC Yorkshire Properties.
Throughout the whole renting process, Tom Lawrence has been very friendly, helpful, professional and a pleasure to deal with. We would highly recommend Tom and TLC Estate Agents for their excellent letting service.... Read more
Tenant
11th Nov 2021 (3 years ago)
I Kemp
From start to finish of the process of selling our house Tom was friendly, helpful, professional and proactive. A real, genuine gentleman.
Viewings were arranged and carried out efficiently, and we were kept fully informed of developments and options.
When our initial buyer pulled out Tom didn't just phone to tell us the bad news, but had already been in contact with a couple who had previously been interested. They visited again the following day, put in an offer and we have now completed the sale.
If you're looking to sell your home we would strongly recommend using TLC.... Read more
Seller
21st Sep 2021 (3 years ago)
S Preece
TLC Yorkshire properties have been amazing helping me find my first flat! A very quick process with great communication all the way throughout with updates on the process, and really helped to find a property that was right for me.... Read more
10th Sep 2021 (3 years ago)
K Jones
Tom Lawrence is the ultimate professional, I can not rate his service highly enough. He is knowledgeable, helpful and patient and always seems to be available to answer questions and give advice. Finley Lawrence is also a fantastic photographer and made our house look amazing in listings. You get a much better service from these guys that the 'big chain' estate agents.... Read more
24th Jun 2021 (3 years ago)
N Shepherd
Having already sold a property with Tom Lawrence, we didn't even consider anyone else when it came to moving again five years later.
Professional throughout, ever helpful, calming in time of crisis (caused by solicitors, not by anyone at TLC), always friendly, worked with us to get a good sale and, from start to finish, it has been a joy to deal with TLC (as much as buying and selling a house is ever a 'joy').
Estate agents just don't come better than this... Read more
Seller
24th Jun 2021 (3 years ago)
T F
Sadly our experience with TLC Yorkshire Properties was one that has left us extremely upset, disappointed and emotionally scarred. We rented a property through this agent (which also managed it on behalf of the landlord). Within days of moving in it became apparent that the property came with a plethora of major structural issues but TLC, and in particular Tom Lawrence treated us with contempt, unprofessionalism, failing systematically to address conveniently any of the issues, gaslighting us at every opportunity (he attempted to blame us for the water ingress and penetrating damp) and we had to live without hot water for 6 weeks. Only after we involved the local council in the matter and sought advice from the Citizens Advice Bureau were we begrudgingly allowed to surrender our tenancy. TLC Yorkshire Property had towards us no duty of care or empathy. Tom Lawrence is arrogant, rude, unprofessional and unable to admit his shortcomings.... Read more
Tenant
9th May 2021 (3 years ago)
R Meyer
We used Tom from TLC Properties to sell our big, Edwardian townhouse in the centre of Harrogate because we liked him as a person, and because he was very knowledgeable about the market. We had two offers within a few days of each other and Tom gave us some fantastic advice to manage the situation. He was very patient, understanding, open and honest the whole way through the marketing, the show arounds and the sale process and he always kept us calm and positive when we were worried about anything. He definitely knows his stuff and you really couldn't wish for a nicer estate agent!... Read more
Seller
2nd May 2021 (3 years ago)
J Lancaster
I used TLC to sell my house in Harrogate and they provided an excellent service. They always answered any queries quickly and I found them a very easy company to deal with.... Read more
Seller
11th Mar 2021 (3 years ago)
I Philpott
I was very impressed with the quality of the pictures and a lot of though was given to their layout on the various property platforms, so the first picture was the front door, followed by the down stairs and moving through the house but importantly finishing by duplicating some of the key shots. Once a sale was agreed TLC were onto all the parties, asking what needed to be done to keep the transaction moving. I was pleased and impressed by the service.... Read more
Seller
10th Mar 2021 (3 years ago)
N Haslett
Tom was always available for an update. Always kept lines of communication open and was very prompt with any information that we requested. It was a difficult process (solicitors!) but made so much easier due to Tom's diligence. Recommended!... Read more
10th Mar 2021 (3 years ago)
R Ridley
We can't recommend Finlay and TLC Properties enough.
Throughout the time our property was on the market Finlay was at the end of the phone and made the whole process stress free!
He offered great advice, produced a detailed brochure for our property, conducted all the viewings & once we had secured a buyer he ensured all parties were kept up to date.
Thank you Finlay, we couldn't have done it without you.... Read more
Seller
18th Dec 2020 (4 years ago)
J Atkinson
Tom came and valued our property just before lockdown so it has taken a little longer to get a sale agreed. He was very responsive to any contact and has made the process of selling the property very straightforward.
The key selling point for me is that he is local and understands the area and market.
Would be happy to use the firm again.... Read more
Seller
14th Oct 2020 (4 years ago)
G Filburn
HIGHLY RECOMMENDED
We put our house in Harrogate on the market with TLC estate agents. We are blown away by the service we have received from Tom & Finlay. Nothing has been too much trouble. The pictures on the brochure looked fabulous and the viewings have been hassle free. Tom has text to let us know a date and time and he's done the rest..... completely hassle free!!! They say selling a house is stressful!!! .... what stress? Thank you TLC... Read more
Seller
13th Aug 2020 (4 years ago)
B Bennison
Of the three valuations I had on my property Tom Lawrence gave the highest. He was confident in the value and the fact that he could find a buyer. Within days I had an offer! I find Tom to be both professional and a really genuine person with a very nice approach to customer care. I can’t recommend Tom and his team highly enough.... Read more
Seller
4th Jul 2020 (4 years ago)
J Horsley
I would highly recommend TLC to anyone!
I have previously used other estate agents when looking for somewhere to rent but the friendliness and responsiveness I experienced with TLC is by far the best. Finlay was excellent and I would strongly advise giving them a call if you’re thinking about moving!... Read more
Tenant
11th Jun 2020 (4 years ago)
R French
I only ever hear positive comments from friends and colleagues that have used TLC Properties services. That they go above and beyond to do their best for every client. I will not hesitate to use them when I need their services and highly recommend them.... Read more
30th Apr 2020 (4 years ago)