Property was valued too high. Not enough feed back or advice given to achieve a sale.... Read more
Seller
18th Jan 2025 (24 days ago)
TMS didn’t sell my property unfortunately. But overall the experience was good.... Read more
Seller
5th Nov 2024 (14 weeks ago)
C Watkins
Absolutely amazing!
Honestly the best estate agents in the area, I would highly recommend them to anyone looking to sell their property, the whole team worked so hard and were a delight to work with.... Read more
Seller
28th Oct 2024 (15 weeks ago)
J Spong
From the first contact when I phoned to arrange a viewing of one of their properties until the day that I collected the key, I was impressed by everyone in the team at TMS. Their calm, friendly, efficient and professional approach was so welcome during a particularly stressful time and made the whole process much easier than anticipated. I had heard that TMS were a lovely team and this was certainly my experience.
I have to say a huge thank you to the sales progressor, Nicky Radley, who, from the moment my offer was accepted until completion, kept me updated at every stage of the process. Even when there was nothing in particular to report, which is not unusual when going through the buying process, Nicky would check in with me every couple of days, which was very reassuring. I can't thank her enough for her professionalism but above all, her kindness and support.
Thanks Nicky and all the team!... Read more
Buyer
26th Oct 2024 (15 weeks ago)
S BArker
I have been a tenant in a property managed by TMS and the service has been great. Any issues that have arisen have been dealt with promptly by Nate and the team. A big thank you to the team.... Read more
Tenant
25th Oct 2024 (16 weeks ago)
P Thandi
Serafina K. The Sales Advisor at TMS Estate Agents was polite professional and helpful. The service was excellent and welcoming, I highly recommend this company for your property sales and purchasing... Read more
Seller
18th Sep 2024 (21 weeks ago)
P Coleshill
Not happy because it's going to be used for something which won't help the area it is in... Read more
18th Sep 2024 (21 weeks ago)
K Victoria

I was a second time buyer living in a 1 bedroom with a baby. I was currently on maternity leave and feeling emotional and vulnerable in my situation. I reached out to a few local estate agents but felt there was a lot of overwhelming pressure to go with this one or that. I was recommended TMS by a family friend and Luke came over to my home. I thought Luke was very relaxed and had been the only agent that did not fill me with fear or dread and was very honest to me. He was very relaxed and knew his stuff! Luke is very professional, and I thought he was just a genuine nice person too. Luke took the time to support me getting my property on the market and was very patient with me and I did make a few teak's here and there. I never felt like a pest and each time I reached out to TMS they were brilliant and would listen and take the time to get things how I wanted them to look with my photos and my ad etc. Lee, lewis and Serafina have always been very polite and helpful with calls whenever I would ask for updates. I had some viewings and each person showing my home was very respectful and I would always get an update the next day. My property was on the market during a difficult time, and I was getting worried about my situation. Melissa was brilliant and ensured that we make some more tweaks and before I knew it, I had 2 offers and almost a 3rd! My sells progressor Nicky has been superwomen. She has the most incredible customer service skills and negotiation skills. Nicky reassured me at every step and always got back to me about what was happening. I felt very reassured and supported in the whole process. It is a stressful time and to have TMS I felt they took a lot of pressure off. I also had Tammy from the mortgage shop, and she is worth her weight in gold! She has also been absolutely brilliant and also just listened to me when I was having a bit of a moment! I would recommend TMS to anyone. I genuinely felt valued, and I got my money’s worth. You will not regret it.... Read more
Seller
12th Sep 2024 (22 weeks ago)
V Geddam
A Fantastic Experience in Broadstairs**
We are extremely happy with the service provided by TMS Estate Agents during our stay in Broadstairs. From the very start, Kat was outstanding in managing our viewings and making the moving process smooth and hassle-free.
Additionally, Nate was exceptional in promptly addressing any maintenance issues that arose. His quick response time and efficiency ensured that our living experience remained comfortable and stress-free.
Overall, Michelle and team at TMS Estate Agents is fantastic, and we highly recommend them to anyone considering renting in Broadstairs. Their dedication and commitment to providing excellent service made all the difference in our stay.... Read more
Tenant
27th Aug 2024 (24 weeks ago)
R Atkins
Today I had a viewing with Nate , he’s a very friendly and nice estate agent. Would definitely recommend viewings with nate 100%... Read more
30th Jul 2024 (6 mo. ago)
M Aubry
Superb estate agents. From the initial visit, photographs and write up through to completion we couldn’t fault TMS. We were fully informed throughout and we had feedback viewings.
Lewis getting most of our questions before we had an offer we accepted. Some times we must of asked daft things but he always sounded happy to assist.
Then there was Nicky - our sales progressor. She went way beyond her TMS role and finished up doing most of the work our ‘buy estate agent’ should of been doing. We wouldn’t of ended up in our new home without her.
Thoroughly recommend TMS 5*****... Read more
Seller
25th Jul 2024 (6 mo. ago)
Superb estate agents. From the initial visit, photographs and write up through to completion we couldn’t fault TMS.
We were fully informed throughout the whole process. Someone accompanied the viewings and we had feedback afterwards.
Lewis getting most of our questions before we had an offer we accepted. Some times we must of asked daft things but he always sounded happy to assist.
Then there was Nicky - our sales progressor. She went way beyond her TMS role and finished up doing most of the work our ‘buy estate agent’ should of been doing. She chased right to completion and, to be honest, we wouldn’t of ended up in our new home without her.
Thoroughly recommend TMS 5*****... Read more
Seller
25th Jul 2024 (6 mo. ago)
S Goldsack
We have rented 3 properties through TMS estate agents over the last 10 years. A great team of staff that are very helpful and have helped us out with finding new properties quickly. A highly recommended estate agents to use... Read more
Tenant
12th Jul 2024 (6 mo. ago)
R Annis

We have had such an incredibly positive experience with TMS. The market has been up and down like a yoyo but the one constant throughout has been the support from everyone at TMS.Vicki, NIcky, Luke, Melissa, Lewis, Seraphina and Beau. They are an astonishingly good TEAM. We had worked with another estate agent but that had sadly not worked out, so we switched to TMS, "what a great move". We were very much impressed by the amount of effort that went in to not just selling our home but also how much effort went in to the purchase of our new home even though this was via another estate agent. We had a constant stream of good quality viewers and found a buyer fairly quickly. From accepting an offer to moving in to our new home it was just 10 weeks, which taking all things into account is very impressive in these days. Nicky was astounding in chasing things up and making sure that everyone in the chain was pulling together to get things done as quickly as possible and she did that with gusto. Both myself and my wife Jodie are so grateful to all of the team and Nicky in particular for all of the hard work that has been put in. For buying or selling we heartily recommend TMS, they certainly deliver in all areas.... Read more
Seller
26th Jun 2024 (7 mo. ago)
Lots of updates on the property market regularly. I accessed them by accident but pleasantly surprised.... Read more
Seller
25th May 2024 (8 mo. ago)
F Swan
Good welcome received from the agent. The agent was knowledgeable about the property and surrounding location. Any questions were answered promptly and accurately. I would use TMS again.... Read more
E Corbin
Had an excellent experience through TMS. Gary was so helpful in the long lead up to our purchase, always quick to reply with insightful responses. Would 100% use TMS again to get a mortgage!... Read more
Buyer
3rd May 2024 (9 mo. ago)
J Webb
Firstly Luke was our estate agent, he talked us through everything we needed to know for selling our house.
Nicky was a brilliant piece of support throughout the stressful selling process and we don't think we could have got through the process without her... Read more
Seller
18th Apr 2024 (9 mo. ago)
M Leen
The purchase of a 2 bed flat is going extremely well TMS have been so helpful, helping along the way to purchasing my new property, TMS are a team working together to bring a smile on their customers face ???? certainly worked for me... Read more
Buyer
14th Mar 2024 (10 mo. ago)
D Wilkinson
Very helpful agents, always looking out for the properties that fit my criteria and they always check in with you for regular catch ups about your property search. 5 stars... Read more
3rd Mar 2024 (11 mo. ago)
H Churm
Very responsive, helpful team and good all-round service.... Read more
21st Feb 2024 (11 mo. ago)
E Smith
Unfortunately I had to pull out of the purchase, however Melissa and the team were brilliant from start to finish. They were extremely professional and went the extra mile for their clients. They provided great customer service and were really accommodating. I would definitely recommend their services.... Read more
Buyer
16th Feb 2024 (11 mo. ago)
H Tucker
Excellent service received every time from TMS. Whether it's to myself or to people I have recommended to them, nobody is ever dissatisfied and someone is always on hand to answer any queries or chase other companies.
Highly recommend!... Read more
7th Feb 2024 (1 year ago)
A Ahmet
In the house buying process we viewed 24 homes through all the major estate agents in Thanet. TMS were by far the best at what they do. The agents were informed, friendly and knew what we wanted. The sales support service is incredible and the whole team were wonderful to deal with. It was an outstanding experience and would deal with them in the future without question.... Read more
Buyer
5th Feb 2024 (1 year ago)
S tears
TMS OFFERED A REALISTIC SALE PRICE AND ASSESSMENT OF OUR HOUSE ENSURING THAT WE FOUND A BUYER QUICKLY AND THEN THEY SMOOTHED THE WAY TO COMPLETION DESPITE DELAYS AND DIFFICULTIES AT THE OTHER END OF THE CHAIN. WE ARE COMPLETELY SATISFIED WITH THE SERVCE WE RECEIVED FROM THIS LOCAL FAMILY RUN ESTATE AGENCY AND WOULD RECOMMEND THEM HIGHLY. 5 STAR SERVICE... Read more
Seller
19th Jan 2024 (1 year ago)
P Hancox
The team at TMS provided an excellent service from initial valuation through to completion. Everyone we dealt with were extremely professional and supportive throughout the process. We highly recommend TMS.... Read more
21st Dec 2023 (1 year ago)
M Mikson
We used TMS for 1 year renting a house in Broadstairs. The sales bit/showing a house before the contract is very friendly and welcoming! Sales lady showed us another property and took us to see that one as well.
The agency is slow to sort any type of problems. Example: We had water dripping from the kitchen cieling and were told it’s impossible yo get plummer out on Friday. Once it came they said its our fault not using shower glass sealing and lets wait until monday to dry it out. Landlord had to get her own plummer out who in 5 min found a broken pipe anf it took another 5 min to fix it.
Ending a contract is also rather slow process and they are not willing to help you with small things. (Asked them to roll out bin on a bin day. Was told its not their responsibility and I should out my binbag in my car. Once again landlord was helpful and did it for us. We moved 3h away, therefore could not do it ourselves).
All in all, I would not use them again.... Read more
Tenant
5th Dec 2023 (1 year ago)
LyndaC
Very good service - from start to finish they have been excellent. The focus was always on communication, keeping us informed at every step of the way, friendly and efficient but also with empathy in what can be a stressful and unpredictable process. In the last weeks of our sale Nicky was phoning and checking with the rest of the chain, making sure things were on track and keeping us informed all the time. Many thanks - a brilliant team of estate agents and thoroughly recommend.... Read more
Seller
2nd Dec 2023 (1 year ago)
R bryant

Me and my wife have just bought our first house with TMS and they have been outstanding. If only every house could be sold with these guys everyones life would be much easier! We viewed the property with Luis who was lovely and kind, really easy to talk to and not pushy at all, which we had found with other estate agents and this made us very uncomfortable. So thank you Luis! After then putting an offer in we were passed over to Lee who was nothing but kind and helpful, always emailed me back within the hour, put our minds at ease and answered any (even if stupid) questions from us, thank you so much. During the progression of our purchase we were then working with Nicky and I honestly don't know how this journey would have been without her. Words cannot explain how grateful we are for her help and how far she has gone to get this done for us. Nicky is friendly, thoughtful, informative, hardworking and more. She was in constant contact with us, our solicitors and the sellers solicitors when we were struggling with the progression of our case. Without her I honestly don't know how we could have done it. THANK YOU SO MUCH!! I will be telling everyone I know to go through you guys, we are so grateful for you all.... Read more
Buyer
17th Nov 2023 (1 year ago)
C Dack
Fantastic estate agent “this is how it should be done” ! I can’t recommend TMS highly enough they sold our property before it even went live online and to the first people to view,, I have to mention Nicky the sales Progressor at TMS who is an absolute “tour de force” and a great asset to the company, she keep you informed every step of the way and is available if you have any questions, She also sends you a weekly report so you know what stage you’re at in the process, we’ve never had such detailed after sales before.
We’ve brought and sold a few properties and this is the first time using TMS they came with glowing recommendations form a friend and they will be our agent of choice from now on they will also come with glowing recommendations from ourselves.
Many thanks for everything TMS... Read more
Seller
22nd Oct 2023 (1 year ago)
Chloe
We would absolutely recommend TMS. The team made selling our home an easy and successful process. The professional pictures that were taken of our home were excellent and maximised all of the best features. This most definitely helped sell our home within two weeks. Their communication was excellent and very informative. Nicky went absolutely above and beyond for us, especially on some complex issues. She was always very responsive to emails, and no question was ever too silly to ask. If we were to sell again, we shall use TMS in a heartbeat. Thank you all!... Read more
Seller
3rd Oct 2023 (1 year ago)
J Katy
Brilliant people helped me with two homes and been a easy smoothe process each time with lots of help and patience from the team thanks again :)... Read more
26th Sep 2023 (1 year ago)
P Barker
From the very start TMS showed they were in a different league from the rest. Amazing communication, photographs and discription, marketing, viewings, feedback, sales progression etc etc. In a buying and selling system that hasn,t moved with the times, TMS certainly have and are a breath of fresh air. Thank you all so much for your hard work and dedication. Paul & Jeannette... Read more
Seller
22nd Sep 2023 (1 year ago)
D Everard
Fantastic service, recently purchased our property and what friendly and helpful staff. Their Sales progression is the best I’ve ever known, Nicky goes above and beyond to ensure the sale progresses smoothly, fantastic knowledge in the conveyance process. I would definitely recommend this company just perfect!... Read more
Buyer
12th Sep 2023 (1 year ago)
P Judge
Excellent friendly service, we could not have asked for any more, so so professional and attentive to every need... Read more
7th Sep 2023 (1 year ago)
J Richold
The team at TMS are one of the best if not, THE best letting agents I have ever dealt with. They are respectful and professional. Nothing is ever too much trouble.... Read more
Landlord
30th Aug 2023 (1 year ago)
R Evans
Efficient, professional and friendly company, always someone available to answer queries and will work aggressively to conclude any outstanding issues if needed, thereby ensuring as smooth a sale as possible.... Read more
Seller
30th Aug 2023 (1 year ago)
S Porteous
I cannot praise TMS highly enough. They have been absolutely brilliant throughout my buying process. They fitted me in to view the property at short notice and I had my offer accepted within a day. They have been super helpful and responsive throughout and Nicky's work in managing everyone in quite a long chain has been amazing. If ever I come to sell my home I would not even consider any other agent.... Read more
Buyer
23rd Aug 2023 (1 year ago)
L Panesar
Sold our house through TMS and found everyone we dealt with to be friendly and helpful. Highly recommend!... Read more
Seller
17th Aug 2023 (1 year ago)
A C
Really happy with the service I receive from TMS Estate Agents. I have mostly dealt with Kat, who has been helpful, friendly and professional throughout. (And when I’ve spoken to other members of the team, they’ve been the same.)
All my queries and questions are answered quickly & every stage of the rental process has been efficient and explained clearly.... Read more
Tenant
15th Aug 2023 (1 year ago)
B Foreman
Great customer service. Friendly and approachable staff... Read more
14th Aug 2023 (1 year ago)
S Loftus
TMS were brilliant. Nothing was too much trouble. There was always someone on the end of the phone who knew my situation and was able to help, unlike some larger agents I have used in the past.
If I need to move again I will be using Vicki and her team.... Read more
9th Aug 2023 (1 year ago)
C Aubery
Couldn't do enough for us. Lovely people... Read more
1st Aug 2023 (1 year ago)
Kayleigh
Kat was an absolute angel while dealing with myself and partner. Super friendly and preofessional. We were able to view the place on Monday and got accepted the next day. TMS really made moving a positive experience ????... Read more
Tenant
28th Jul 2023 (1 year ago)
S Mardon
They were faultless from start to finish. Happy to show you around at any time. Open to help 24 hours including Sunday when you may well have time to view. Their aftetsales was second to none. Nicky chased all agents in the chain at every opportunity to get this over the line and continually kept us updated. First class... Read more
Buyer
26th Jul 2023 (1 year ago)
Even though we decided not to sell our house in the current climate TMS were a great company. When we decide to sell our house again they will be the estate agents we choose.... Read more
Seller
19th Jul 2023 (1 year ago)
T Mount
Great service, very helpful and there was always someone available to provide support. Highly recommend!... Read more
13th Jul 2023 (1 year ago)
Shelley
The team at TMS were extremely helpful with our experience in applying to rent a property. Their communication via emails or phone were responded with efficiency and professionalism. I would highly recommend renting or leasing your property though TMS.... Read more
Tenant
2nd Jun 2023 (1 year ago)
C COOK
Superb service, we needed to renew our tenancy agreement on a rented property and TMS were extremely helpful and did an excellent job. A special thank you to Kat Powell who personally dealt with this showing her professionalism with a genuine friendly manner.... Read more
Tenant
4th May 2023 (1 year ago)
C Simpson
Great service from a dedicated team. They’ve dealt with problems promptly and have been great over the phone and in-person. Highly recommend for renting.... Read more
Tenant
24th Apr 2023 (1 year ago)
S P
Saw a house for sale when i was driving around looking for properties for my parents. Saw a bungalow that looked suitable. It wasnt on website so emailed asking for details and never got a response. Place still for sale and still no listing.... Read more
17th Apr 2023 (1 year ago)
G West
I would like to express my thanks to Michelle who very kindly assisted with my inquiry today.
Friendly, professional, and highly knowledgeable of the property sector.
I would definitely recommend TMS!... Read more
12th Apr 2023 (1 year ago)
L Waters
Polite, friendly, non pushy, helpful.... Read more
6th Apr 2023 (1 year ago)
E Adams/Blackburn
Kat and team couldn't do enough for us to prevent us from being homeless kat went above and beyond to help us even with the very difficult to please Goodlord reference company 2 wks from contacting TMS to moving into our new home... Read more
Tenant
7th Mar 2023 (1 year ago)
P Gambrill
Highly recommend Vicki, Max and the team at TMS who are very professional. A first class service... Read more
21st Feb 2023 (1 year ago)
N Bowden-Smith
BEWARE! Discussing underhand behaviour. Our offer was accepted verbally & then we was told a few days later, someone had offered more. I then received an email saying I had withdrawn my offer?? I would not trust TMS.... Read more
Buyer
17th Feb 2023 (1 year ago)
G Denman
We navigated through the process with TMS, of marketing selling and exchanging contracts for completing with no difficulty and confidently. Thank you.... Read more
Seller
14th Feb 2023 (1 year ago)
P bishop
TMS Estate agents are amazing. Michelle and the lettings team went above and beyond to help us secure the property. They are professional, helpful and always keep in contact with us throughout the lettings process. Would highly recommend their service to anyone. Wish u could giveore than 5 stars.... Read more
Tenant
12th Feb 2023 (1 year ago)
C Wyatt
The staff were so helpful. They were fantastic. They done everything they could to help me secure the property I'm now it.
Would highly recommend them to anyone.... Read more
2nd Feb 2023 (2 years ago)
M Regan
TMS found us a lovely property in Westgate-on-Sea. We have bought and sold a lot of properties and this was our best ever estate agent experience. They are professional, efficient but, most of all, nice people. Thank you TMS.... Read more
Seller
16th Jan 2023 (2 years ago)
K King
Can't thank Nicky and the team enough for all the help, care and friendly attitude... Read more
3rd Jan 2023 (2 years ago)
This is the 2nd time for us of selling our property with TMS... Once again they have been amazing. Got to give special thanks to Claire who went the extra mile (or miles) to ensure everything went smoothly. Thank you TMS... Read more
Seller
16th Dec 2022 (2 years ago)
R Baxter
From start to finish it was seamless and hassle free - special mentions must go to Lewis who let us view 3 times as well as arranged a local builder to join our last viewing to give their professional view of work needed AND Nicky who skilfully navigated all parties to ensure we were fully up to date with progress and prep'd us for what was required next meaning we completed in record time - THANK YOU!... Read more
15th Dec 2022 (2 years ago)
S Barnes

We have no hesitation giving TMS 5 stars for their amazing work. We are first time buyers who have spent the majority of this year trying to purchase our first home. Along the way we encountered multiple big estate agent chains that just couldn’t really be bothered and lacked all the communication you would hope for when buying your first home.
We are so glad that the property we have now purchased was listed with TMS because they really brought back the joy and excitement that it should feel like when purchasing your first home. Endless calls and emails were always answered so fast and nothing was ever to much trouble. Every member of the team we encountered either via phone or email was a pleasure. Even after completion Luke couldn’t help us enough to get things sorted.
Thanks to Beau who showed us round the property multiple times. Always so friendly, informative and great to chat to.
Also we do have to give a special thanks to Melissa & Claire because without them we would have never made it to the end. Always a joy to speak to, went above and beyond for us to get us to completion and throughout, always being on hand for anything and everything. Couldn’t have done it without them!
We can’t thank TMS enough and we know where we will be coming when it’s our time to sell, whenever that may be!... Read more
Buyer
12th Dec 2022 (2 years ago)
C Millward
Amazing service.
Purchasing our first home has been so easy with TMS.
Nicky has been updating us throughout and been so supportive.
What could have been a long and stressful process, has been seamless.
Thank you!... Read more
Buyer
7th Dec 2022 (2 years ago)
K Randell
A massive thank you to Clare Bushell and the team, you all did an amazing job helping me sell the property very quick and dealt with all the arising issues while I was away, I would use you again in a heart beat and will recommend you to anyone that asks. Thank you!!!... Read more
Seller
5th Dec 2022 (2 years ago)
J Gill
Absolutely amazing service from start to finish!
We were selling our house and facing every conceivable problem, we had never sold a property before, and we are so pleased that we chose TMS!
At every step of the way the communication was honest, informative and incredibly helpful.
They genuinely cared and sincerely had empathy and consideration at all times. They were the exact opposite of the stereotypical estate agent.
I cannot possibly recommend them highly enough. Everything they have done for us has exceeded my expectations and I have given enthusiastic recommendations that all friends and family use them.
If you want an excellent, personable, professional and courteous service with constant communication to make a stressful house move so much easier, go with this excellent company.... Read more
Seller
2nd Dec 2022 (2 years ago)
R Orr

There are not enough superlatives in the world to express how incredible TMS have been in guiding us through our house sale!
From the very first phone call with Max, to the valuation with Luke, email conversations with Melissa, phone calls with Vicki, the sales progression with Nicky and Claire, and everyone else who has helped along the way, we have felt so supported through this process.
TMS genuinely care about you; this has been so clear to us at every stage. Unlike some larger companies who do not remember you and see you as a number rather than a person, TMS are personable, approachable and compassionate. Every single person who we have dealt with has been professional and caring.
If you're looking for an estate agent that will go the extra mile, keep you informed at every step, and most importantly, care about what happens with you and your sale, we cannot recommend TMS more highly. We know that when the time comes for us to sell or buy again, there is only one estate agent we will be using.
Thank you, TMS. We are beyond grateful.... Read more
Seller
2nd Dec 2022 (2 years ago)
M H

I have no hesitation in giving TMS a five star score for their exemplary support and guidance during my recent house selling and buying experience.
For various reasons, my transactions became extremely protracted and complicated and difficult to navigate and I can say that without a doubt, the stress of it all made me consider abandoning the whole ghastly process more than once. However, with the assistance and encouragement of the TMS team and of Claire Bushell in particular, we got there in the end. Claire and the team stayed with me and supported me on my journey and in the end we triumphed!
Without exception, I found every single person in the TMS team charming, professional, helpful, efficient and focussed. They were always willing to answer questions, they would always call me back promptly, they always had my information readily accessible, they liaised swiftly with their colleagues when sharing information and they always appeared to have a genuine interest in what was right for me in terms of the bigger picture.
Claire has a wealth of experience in the property world, which makes her a huge asset to TMS and to their clients. For me, she was a helpful, knowledgeable and calming presence throughout and she was particularly supportive when things were looking uncertain during my transactions, to the extent that she even made herself available to resolve issues at times when she wasn't officially on duty.
I think everyone would agree that, in general, estate agents don't always enjoy the best press, often with good reason. My experience of the integrity and professionalism shown by TMS made for a very refreshing alternative and I am very happy to commend TMS to others embarking on their property quest.... Read more
Seller
1st Dec 2022 (2 years ago)
L webb
Kat and Nate provided a great service and made renting a property through TMS very stress free and smooth. Thank you to the team at TMS for your support.... Read more
Tenant
30th Nov 2022 (2 years ago)
G Barron
TMS came recommended by a friend to handle our sale and I cannot commend them highly enough in every way. From start to a very difficult finish their staff are with you every step of the way. Their staff are fully committed to getting the sale across the line and go above and beyond anything like a normal service. Thank you and happy moving 5 stars ?? Is not enough ????????????... Read more
Seller
30th Nov 2022 (2 years ago)
C Hamlin
Friendly, well informed and good communicators... Read more
28th Nov 2022 (2 years ago)
G Dockray
TMS offered a genuine friendly service in selling our flat for us. The negotiations turned out to be long winded but Clare kept us all alongside and informed and brought the deal to a happy ending. TMS do not have a shop front but I do recommend them.... Read more
Seller
6th Oct 2022 (2 years ago)
A cramp
Great estate agent and all the staff are friendly and very helpful. Took great photos and a drone video which really showed the house off to its full potential. A special mention must go to Nicky who sorted out all the issues and got us through a challenging exchange.... Read more
Seller
2nd Oct 2022 (2 years ago)
D Nick
Clare at TMS is very pleasant, knowledgeable and has been very proactive calling me up. It's a refreshing change.... Read more
22nd Sep 2022 (2 years ago)
E Cole
After Wards ramsgate failed to sell our house 3 times TMS absolutely knocked it out if the park and did it first try... They have the most amazing helpful staff who go above and beyond for there customers, thank you TMS for doing what wards were incapable of doing.... Read more
Seller
4th Sep 2022 (2 years ago)
D Davies
Fantastic had some issues at first but got there in the end brilliant... Read more
31st Aug 2022 (2 years ago)
J Robey
After a bad experience with another agent in Thanet, TMS were a breath of fresh air and we would highly recommend.
From the point of valuation to completion there was always a constant flow of communication between us, which helped massively when selling our property
Everyone we spoke to was friendly, polite and professional.
We were very impressed with them from start to finish,
Thanks again TMS for all the help!!... Read more
Seller
27th Aug 2022 (2 years ago)
K Chantler
Great service from TMS when purchasing a property from start to finish! Would highly recommend to any buyers!... Read more
Buyer
18th Aug 2022 (2 years ago)
J Brett
I can only recommend TMS Estate Agents, the properties they offer, to the service and staff can only be highly praised.
They are efficient and professional whilst offering that personal touch making dealing with them as i did a pleasure.
Anyone looking to use them i can only say, you are in good hands and will not be disappointed.... Read more
11th Aug 2022 (2 years ago)
C pointer
Great experience with TMS. Friendly and helpful throughout our selling process.... Read more
Seller
25th Jul 2022 (2 years ago)
K bassett
We had the pleasure of dealing with Nicky & Kirsty, while helping our friends move. They kept us informed all the way, they were helpful and informative. Moving is always stressful but they both made it as simple and as seemless as possible. Thank-you TMS... Read more
22nd Jun 2022 (2 years ago)
A Davies
I have been speaking with Lee and I can honestly say he is the only estate agent I have spoken to who showed genuine interest in my property search. Although my house was not on the market with TMS Lee was very helpful and contacted me number of times to see how the sale of my house was going and kept me up to date with new stock. I would most definitely use them in the future.... Read more
16th Jun 2022 (2 years ago)
S Trim
We contacted TMS maintenance services for advice regarding property maintenance and they were fantastic, organising a reliable contractor in a very short space of time. They fixed the problem straight away at a convenient time for us. I can highly recommend them!... Read more
16th Jun 2022 (2 years ago)
S Anderson
This was our first foray into the housing market and we could not have found a more friendly and helpful agent than TMS Estate Agents. We were not local to the area and were selling 'from a distance' and cannot fault the help and attention we received each step of the way. From valuation, viewing, offers and progression everyone was top notch and we were kept well informed at all times. Could not have wished for a better experience.... Read more
14th Jun 2022 (2 years ago)
A Arthur
I bought my property through TMS; they are very efficient and friendly. Would definitely recommend them.... Read more
Buyer
7th Jun 2022 (2 years ago)
J Rayson
TMS handled the sale of our house in Broadstairs. From the first meeting to value the property, they were friendly, professional and extremely helpful. They explained every step of the process, gave us great advice and worked hard to get us to the exchange of contracts. We enjoyed working with the whole team and wouldn’t hesitate to recommend their services.... Read more
Seller
1st May 2022 (2 years ago)
J holt
I just rented a property and got the keys today. Lovely team, Michelle in particular has been so lovely and helpful. Thank you so much ????... Read more
Tenant
29th Apr 2022 (2 years ago)
G Obrien
Hi I used TMS to purchase a flat, and then used their rental team to find new tenants.Everyone was very helpful and efficient especially the lovely Michelle.... Read more
27th Apr 2022 (2 years ago)
C Hedley
We put our house up for sale with TMS as we originally bought it through them eleven years ago and it all went well, so called them again, Luke met us at the house and went over everything with us, and took the keys to show potential buyers around.
We got offers on the first viewings, with two offers at our asking price, Nicky took over and saw the deal through sorting out problems on the way, she worked very hard to make happen.
All in all I can recommend this company to anyone, and will definitely use them in the future.... Read more
Seller
13th Apr 2022 (2 years ago)
L Zebua
It was more than a 5 star service helping me with the sale of my mum's property every step of the way. Always helpful and supportive answering all of my questions promptly by phone and email. Found buyer quickly and successfully. Very personal service and great team. Thank you very much!... Read more
Seller
1st Mar 2022 (2 years ago)
J Wellbrook
Found us a buyer very quickly, all of the team friendly and professional. Would highly recommend... Read more
Seller
17th Feb 2022 (2 years ago)
J Frye
Such an amazing service. Moving is always stressful but TMS and their staff did an amazing job at supporting us throughout the process. An honest and down to earth team. A great family run business that stands out from the rest. A entirely different experience to the norm. Would highly recommend... Read more
17th Feb 2022 (2 years ago)
L Narraway
TMS were lovely to deal with, they were constant and the communication was fantastic... Read more
2nd Feb 2022 (3 years ago)
S Courtney
Amazing estate agents ive ever dealt with lovely people... Read more
27th Jan 2022 (3 years ago)
Michelle & Melissa provided an outstanding service selling my property, I cannot recommend them highly enough , from start to finish their knowledge, professionalism, caring and friendly help was second to none. Absolutely fabulous estate agent wouldn’t use anyone else. They are the best agent in broadstairs for sales and rentals .... Read more
Seller
22nd Jan 2022 (3 years ago)
G Santoro
We’ve been renting through TMS for the past 6 months and we’ve had a truly pleasant experience with them. Michelle is such a sweet person and Lewis has helped us multiple times. Nothing it’s too much trouble for the whole team. We would for sure recommend you in the future! Thanks for all your help.... Read more
Tenant
6th Jan 2022 (3 years ago)
S Hughes
We've only been renting with TMS for a few months now but they have been really very friendly, professional and courteous in that time - much more so than previous experiences w letting agents. The property was not without issue when we moved in, but they have been very responsive and dynamic in resolving issues. Fine customer service.... Read more
Tenant
8th Dec 2021 (3 years ago)
M Zhekova
TMS estate agents helped me to find the right property. They are the best estate agent in Thanet. Lewis and Michelle were so helpful and understanding, professional and responsive . They were supporting me all the way through the process to get my flat. So happy.... Read more
Buyer
18th Nov 2021 (3 years ago)
A Askari
TMS persons were very professional, polite, friendly, especailally Emma, Nikky and Claire were excellent on their duties.... Read more
3rd Nov 2021 (3 years ago)
J Baker
I contacted this company as a first time landlord. I found Michelle the most helpful and professional person who helped me to get started. She is very knowledgeable and helped me through every piece of paperwork needed. She was always very prompt to return my calls and very friendly nothing is too much trouble. I will use her again above any other agent when I need another tenant or if I buy another property.... Read more
Landlord
1st Nov 2021 (3 years ago)
P Edmunds
Very responsive and Clare moved the sale along at great speed. Highly recommended. Thank you TMS.... Read more
Seller
16th Sep 2021 (3 years ago)
A 750
Put 2 properties up for sale with them both sold quickly with great communications from viewings to the offers .Very professional in the way they work... Read more
Seller
6th Sep 2021 (3 years ago)
L Jones
Michelle went above and beyond to help a friend and I secure a lovely flat. She and her team work extremely professionally but also with kindness and a personal touch that I have not previously encountered in this business. I cannot recommend them highly enough.Excellent!... Read more
Tenant
24th Aug 2021 (3 years ago)
L Clarke
When i was left with the job of selling my parents bungalow and not living in Kent myself i went with reviews and chose TMS Estate Agents..... It turned out to be the best thing i did.... Property was marketed well and they handled all viewings resulting in Bungalow being sold on the first day for full asking price.... My thanks go to John, Kirsty and Luke who were very helpful and made the task of selling property so much easier.... They are very professional whilst also giving a personal service very rare in lots of Estate Agents these days.... Thankyou... Read more
Seller
23rd Aug 2021 (3 years ago)
V Jayaprakash
Rented a furnished property in Ramsgate via TMS on 2018 and it came with all sort of problems from leaking roof, poor standard bathtub, terrible mattress. Maintenance request took up to a week at least on that property. Ensure to check the property thoroughly before signing the lease.... Read more
Tenant
23rd Aug 2021 (3 years ago)
N NAG
I have had the joy of renting a property with TMS and i will say the experiance was fantastic. Michelle and the team remember that you are a person and treat you so. They are efficient, kind, helpful and reliable. Truthfully, better than the bigger chains whom are not like this and i highly recommend this company for any of the services they can offer. Jonathan... Read more
Tenant
10th Aug 2021 (3 years ago)
K Golding
Great helpful staff.... Read more
25th Jul 2021 (3 years ago)
L WRIGHT
Awesome sales progression and after care team ,even though we didnt sell through tms a client was in the chain that we were in. We completed after 7 long months of being part of a very long chain, great company... Read more
12th Jun 2021 (3 years ago)
E Bradford
We used TMS to rent a property in April and they were brilliant. We dealt directly with Emmie and Michelle and they were very quick with responses and giving us all the info we needed, so friendly and professional and give a real personal touch, we're so glad we went with TMS. Thank you... Read more
Tenant
5th May 2021 (3 years ago)
G Back
Great service from TMS couldn't of asked for more from an estate agent. From the pictures of the property to the final stages of the sale, they kept us well informed at all times. Great service all round. We highly recommend TMS. So thankyou once again all at TMS ????... Read more
Seller
26th Mar 2021 (3 years ago)
L Sebastian
Selling your home can be very stressful; however, TMS Estate Agents took all stress away! Kind, friendly, astute and knowledgeable, keen to help and solve any concerns, and genuinely passionate about making the whole process a positive and smooth experience. We were kept in the loop at all stages about progress and always made to feel welcome when making contact with any questions. I cannot thank TMS enough for their professionalism, yet warm, familial approach. I'd shout it from my rooftop, but TMS just went and sold my house with style!... Read more
Seller
17th Mar 2021 (3 years ago)
G Emes
Could not ask for more from an estate agent, they were incredibly professional helpful and polite throughout. Extremely helpful too with communication between us and the buyers for our home and every step of the way we were reassured with the care and support which went above and beyond the call of duty. I wouldn't hesitate to recommend these guys, I am so grateful we chose them to sell our house! ????... Read more
Seller
17th Mar 2021 (3 years ago)
H Newman
Couldn't ask for more, very helpful and efficient.... Read more
6th Mar 2021 (3 years ago)
L robinson
I cannot praise TMS and especially Vicki enough. As a first time buyer and unsure of the process I was fully supported. Vicki's professionalism and hard work ensured that the chain was kept up to date throughout and the transaction successfully completed during difficult circumstances. I would highly recommend this company.... Read more
Buyer
18th Feb 2021 (3 years ago)
D Visser
We have just sold 2 houses through TMS. You cannot fault their service - start to finish ! They were great at keeping us updated throughout the whole process. They worked very hard helping us get everything sorted before Christmas. Thank you !... Read more
Seller
24th Dec 2020 (4 years ago)
TMS Estate Agents in Broadstairs led by Vicki Andrews is a privately owned business. My disabled brother who had lived in his flat for 38 years was finding the conveyancing process exceedingly stressful. All the staff at TMS rallied round and with their patience, determination and kindly professionalism managed to achieve the almost impossible - a successful sales outcome for him. I wholeheartedly recommend TMS - a professional, honest and caring company - a credit to Broadstairs and the estate agency profession.... Read more
Seller
13th Dec 2020 (4 years ago)
E DILKES
I have recently sold my house with TMS. They were so crucial to the smooth running of the whole process. I cannot begin to tell you what a support they were. Particularly Vicki Andrews whose calm and and professional manner instilled faith that everything would go through. I was recommended to use them and wouldn't hesitate to recommend them to others. A totally personal and professional service. Thankyou... Read more
Seller
2nd Dec 2020 (4 years ago)
S gumtree
tia and I cannot thank Mitchell enough for all she has done for us.
considering our circumstances I highly recommend her understanding caring and more importantly LISTENED!
she has bent over backwards to help us as and where she can.
I wish I could say the same for other lettings agents.... Read more
19th Nov 2020 (4 years ago)
J sachin
As a first time buyer, I had all the help which I needed from TMS. I will recommend them highly to anyone who is new to the property market. Vicky added that extra care which you don’t usually get from some of the other high street agents. From a completely satisfied buyer.... Read more
Buyer
12th Nov 2020 (4 years ago)
T Reid-Croucher
In the middle of a four-property chain that was struggling due to a global pandemic, we found ourselves in rather desperate need of the support and expertise of an experienced negotiator and communicator. We found that in Vicki and the team at TMS.
Vicki demonstrated great inter-personal skill and compassion, working tirelessly to support all parties (vendors, buyers, solicitors, lenders, and even other estate agencies) in order to keep the chain together and deliver a successful transaction against tight deadlines. Vicki demonstrated true “can-do” attitude and did not give up, despite significant adversity. We will be forever grateful for her support – without it we are quite sure our sale and subsequent purchase would never have happened.... Read more
Seller
9th Nov 2020 (4 years ago)
R Jackson
Everyone we had the pleasure of meeting at TMS is a credit to the company. Morgan initially got us on board, John valued and helped along the way and Vicki was our Estate Agent, Conveyancer and Therapist during a really testing house move. She was the difference between 5 families moving into their new home and the whole chain falling apart during Covid, as well as a host of other issues created by 3rd parties. I couldn't recommend TMS, especially Vicki, any higher. She adds that personal touch and care that is missing when you are just another number at one of the 'chain' high street estate agents. We are so happy that we chose TMS and would never go anywhere else.... Read more
Seller
21st Oct 2020 (4 years ago)
M Ovenden
Personal service is high end as usual always go the extra mile.... Read more
26th Sep 2020 (4 years ago)
G Tongate
I have found them to be very professional efficient and knowledgeable. I would recommend them to anyone, nice to have a small personable agents who have their finger on the pulse!!!... Read more
23rd Sep 2020 (4 years ago)
N Atkinson
We bought a property through TMS recently and throughout the trials and tribulations of the recent period the team were exceptional - I have no doubt that without their proactive style, professionalism and all round excellence we would not be in the house we are in today. I would highly recommend them to anyone and couldn’t have wished for any more.... Read more
Buyer
20th Sep 2020 (4 years ago)
C Russell
I highly recommend TMS Estate agents for both letting and selling, they are by far the most responsive helpful estate agents within Thanet. After having our house on the market with one of the other "Top" agents in the area, we were left very disappointed, and luckily found TMS. We had an asking price offer very quickly. They are caring, responsive and provided high quality photos and details of our property. I also have experience with their lettings team, and again experienced a superb service. Don't look anywhere else - use Vicki, John and TMS team!... Read more
Seller
4th Aug 2020 (4 years ago)
J green
We bought a flat in Westgate advertised by TMS and we can't thank them enough for their help in negotiation and support throughout the purchase process. They were always so helpful. Thank you, the team at TMS... Read more
Buyer
6th May 2020 (4 years ago)
D Appleby
Excellent service and always quick to respond to queries. Our last 2 properties were let out within a couple of days. Could not ask for more.... Read more
Landlord
22nd Apr 2020 (4 years ago)
T mills
Without a doubt one of if not the best agencies in Thanet. Vicky, Max and the team have always been extremely helpful towards me. I would highly recommend them to anyone.... Read more
15th Mar 2020 (4 years ago)
V b
I found them very helpful. A nice little touch was when I picked up the keys for my new property and everyone in the office congratulated me.... Read more
Buyer
25th Jan 2020 (5 years ago)
M M
Excellent service.... Read more
9th Jan 2020 (5 years ago)
S Wills
Very poor communicators!!... Read more
6th Nov 2019 (5 years ago)
We would love to thank TMS for making our first time buy so smooth. A great estate agents who always kept us up to date with progress. Thank you to shane and all the team for everything you have done.... Read more
Buyer
2nd Nov 2019 (5 years ago)
S Klimasz
Although, we didn't buy through TMS, we can undoubtedly say that all team is one of the best we came across during our house searching adventure. The TMS stuff are really helpful, honest, professional and competent. Special thanks to Shane for his positive attitude, professionalism and support. We would highly recommend this agency. C u next time.... Read more
17th Oct 2019 (5 years ago)
A Martyn
We rented a holiday apartment that’s managed by TMS. The apartment was perfection and the minor problem we had gaining access on arrival (my fault!) was dealt with really quickly by TMS in a friendly and super-efficient manner. Wouldn’t hesitate to rent via TMS again.... Read more
Tenant
20th Sep 2019 (5 years ago)
P Hicks
If I could give no stars I would. Under no circumstances use the management company they provide when you rent your property out through them. Not a word of truth has come from the management company, which the estate agent recommends. Be warned... Read more
Landlord
29th Aug 2019 (5 years ago)
T Hayes
Very impressed with Michelle Palmer & TMS staff who assisted in finding me a Tenant for my property. Process flowed very smoothly to a successful conclusion.... Read more
Landlord
11th May 2019 (5 years ago)
D Reynolds
Fantastic! Morgan, Kirsty, and the rest of the TMS office were professional, friendly, and always prepared to deal with our queries .We cannot recommend them highly enough .... Read more
8th May 2019 (5 years ago)
A Holter
Nothing short of excellent service from start to finish from the whole team at TMS. Everything was deblt with professionaly but with a lovely personal touch. They really helped take the stress out of moving and would highly recommend.... Read more
19th Apr 2019 (5 years ago)
E holter
Received excellent communication and support throughout our renting process..emails and calls were replied to very efficiently and nothing was any trouble to be sorted. Very kind and helpful staff and they have all been an absolute pleasure to go through the process with. Could recommend more!... Read more
Tenant
19th Apr 2019 (5 years ago)
K Holden

With the ever-increasing amount of legislation around letting property, combined with higher taxation and a demanding day job, after 14 years of managing properties myself it was time I sought an agent who I could trust to look after my tenants and properties at least as well as I would myself.
I honestly don't know how other private landlords do all the maintenance themselves, chasing tradespeople when needed etc. and remain legal, especially if they work full time.
Having worked closely with a number of agents in the area over the past 10 years with their marketing, one really stood out for me; TMS estate agents. I got to see first hand the reviews and testimonials from clients and came to understand their caring work-ethic and attention to detail, building a mutual trust with them.
I also had a bit of a 'to-do' list at my properties when I handed management to TMS as I didn't know which trades I could trust in Thanet, most of these have now been ticked off and the works done to a good standard.
There are some excellent managing agents in Thanet who I would also recommend, but if you're a portfolio landlord and are now considering getting your properties managed, these are the agents that I use and would happily suggest you give TMS a call. A big thank you to all of the team and keep up the excellent work!... Read more
Landlord
12th Apr 2019 (5 years ago)
A Jony
Undoubtedly TMS is one of the best Estate Agent. All the stuff in all departments in TMS are really helpful and active. They are quick to deal with any issues. As a first time buyer i honestly appreciate their positive attitude and professionalism from start to finish. In short received excellent service from TMS.... Read more
Buyer
3rd Apr 2019 (5 years ago)
S Pashley
We bought our first home through TMS and everything went smoothly, kept us up to date throughout the whole process.
Recommended... Read more
Buyer
1st Apr 2019 (5 years ago)
J Murrell
Although not sold through TMS myself, they handled an estate sale a couple of years back for an elderly lady who lived in a retirement lodge I ran. Her friend died and left his house to her. TMS were absolutely excellent. Not only with the sale of the property (very quick and excellent price), but also with how they dealt with the lady. She had some issues which were handled so well and with great kindness. For that alone I always recommend TMS. Just thought should give credit where it's due. Totally opposite when I bought my house through another local agent.... Read more
4th Mar 2019 (5 years ago)
K Osborne
I would like to say a big thank you to a fantastic team at tms broadstairs for there help and support in finding me a new tenant. I would like to say a special thank you to Michelle for all the advice and guidance she gave me as I'm a new landlady I could not have done it without there professional help and support. What a brilliant team.... Read more
Landlord
10th Sep 2018 (6 years ago)
K Simms
Amazing!!! As a first time mover I was dreading the whole process. These lovely people hand held me every step of the way, sorting my sale, mortgage, insurances, purchase & finally removals. I was kept up to date as & when things happened & nothing seemed like too much trouble - even in my wobble moments it was like having my own personal counsellor. Best estate agents around - use them you will not be disappointed.... Read more
Seller
5th Sep 2018 (6 years ago)
S Simpson

Absolutely fantastic. Being first time sellers, we had not anticipated the rather odd journey we'd find ourselves embarking upon. TMS were continually personable, friendly and honest and excel in being not only one of the most productive and catered estate agents, but also provide a sincere and enriching customer service experience.
For months we had little success from two of the main high street agents in the area - from disinterested buyers to those not on the market and simply chancers. We approached TMS for their help; with their bespoke service we had sold within a few weeks! Unfortunately we had experienced several bottom of the chain collapses and been gazumped on our house purchase; in amidst the frustration and anxiety of losing our future home, TMS sought to find the most suitable buyer for our property - always selling within a week (even in January...)
The team were endlessly dependable and have a sincerity that is scarcely seen in the service industry - let alone estate agency! A truly collaborative and caring workforce that identify you as people striving to create a home, not a number.
I'd list our house again just to experience their efficacy, but sadly, I'll think we'll let the grass grow this time.
Thank you TMS for everything... Read more
Seller
12th Apr 2018 (6 years ago)
L Bishop
Many thanks to Vicki and her team for making my house purchase a happy experience. Thanks to Morgan for doing the viewing and always keeping me in the loop.... Read more
Buyer
23rd Mar 2018 (6 years ago)
R Philp
A very happy customer. On the first day of viewings, there were 5 prospective tenants lined up with 2 people subsequently offering full asking price, although other, local agents valued the house for less! A huge thanks to Michelle who's passion and enthusiasm ensured a speedy and effective result. If you're looking for results combined with an extremely high level of customer service, I'd strongly recommend TMS, Broadstairs.... Read more
Landlord
19th Feb 2018 (6 years ago)
A Palmer
Great personal service. Couldn't fault Vicki or any of her team!... Read more
24th Nov 2017 (7 years ago)
D Yelland
Many thanks to Michelle at TMS in helping us sort out a rental for a relative coming back from France. Michelle kept us informed all the way in what was a difficult communication situation, a very friendly and professional service.... Read more
Landlord
23rd Nov 2017 (7 years ago)
K Falconer
Would like to thank Vicki and Melissa for holding my hand through a pretty challenging house sale - they kept their cool and ensured everything went smoothly despite the challenges presented by the inefficiencies of the buyer's solicitor!!... Read more
Seller
8th Nov 2017 (7 years ago)
M G
Very efficient lettings service. Prompt and well organised with clear information. A helpful , friendly and approachable team. Recommended.... Read more
Landlord
28th Sep 2017 (7 years ago)
R Westrip
Vicki and her TMS team did a remarkable job for our family. We were having a problem with the poor health of a family member and the support and professional advice and guidance made all the difference. A huge than you to the TMS team... Read more
14th Oct 2016 (8 years ago)
P Wells
Fantastic service from TMS Broadstairs with both selling our property and as a management company for our letting property. Vicki and team were able to arrange many viewings which resulted in several offers and achieving our asking price. Our first buyer pulled out through circumstances beyond the control of both TMS and myself. I was kept up to date on all developments and within 72 hours several more viewings had taken place and the house was back under offer. We have now exchanged contracts and complete in a couple of weeks. Couldn't ask for any better service, always either took my call straight away or rung back when advised, plus the paperwork spot on every time. Will definitely use TMS in future... Read more
Seller
14th Oct 2016 (8 years ago)
R Packman
I would recommend TMS to my fiends. I personally had a very stressful time buying my house by the sea and if it wasn't for the professionalism of the TMS team I might have given up.
Well done to all the team at TMS I now live in Broadstairs.
Thank you... Read more
Buyer
14th Oct 2016 (8 years ago)
moseley56
Fantastic estate agents, my wife and I are very impressed with TMS of Broadstairs Kent.
We have nothing but praise, they are professional, caring and there is no pressure. All the staff are so nice and helpful.
A special mention for Chenice and Vicky both fantastic caring people, we will always recommend TMS to friends and family, and definitely use them again and again.... Read more
12th Oct 2016 (8 years ago)
Y macainsh
Thank you to all the team at TMS Broadstairs, the service you provided in the purchase of our property was 1st class.... Read more
Buyer
12th Oct 2016 (8 years ago)
M Palmer
I bought my flat through TMS Estate Agents when I moved to the area, they were helpful, informative and the whole process went very smoothly.
I also know that they found the tenant that lives in the top floor flat in the house, he is a lovely young man who fits in well with the other residents, they chose well.... Read more
Buyer
12th Oct 2016 (8 years ago)
R Bone
I highly recommend TMS if you are looking to buy, sell or rent a property. Professional and friendly service throughout, always there to help when you need it, I cannot fault the quality of service TMS have provided. Highly recommend! 5 star & beyond!... Read more
12th Oct 2016 (8 years ago)
T Gittins
Purchased my house via TMS Property Services, highly recommend their professional service, 1st class. Was kept informed throughout the purchase. Thank you to all of you for your care and service.... Read more
Buyer
12th Oct 2016 (8 years ago)
D Sworder
The difference between Vicki and the team at TMS is that they actually listen to what the client wants. We did not just want a tenant, but someone who would be reliable and respect our property. Other agents did not seem to understand this was an important requirement, and TMS have delivered exactly what we asked for. Refreshing to work with a team that have integrity and deliver.... Read more
Landlord
11th Oct 2016 (8 years ago)
S Simpson
Having dealt with TMS when since they were initially just financial services and them buying our home through them when they added there estate agents to their services, We have always have an excellent and professional service from the whomever we have dealt with in the team.
I can honestly say reason your still around and grow stronger all the time even through the difficult years. This is because you stuck to core values and vision for the business with clients not just being a number, while others have struggled and tried anything just to make money off people.
Having come from a financial services background years ago I still get friends and family ask me with I would recommend and I will always recommend TMS... Read more
11th Oct 2016 (8 years ago)
P ben
Recently sold a property in Minster through TMS. Care and attention were outstanding, well beyond the call of duty. I would strongly recommend.... Read more
Seller
11th Oct 2016 (8 years ago)
M Friend
Great service, thank you... Read more
11th Oct 2016 (8 years ago)
P Paramerissios
Absolutely terrible agents - avoid like the plague!
Be careful if they try and rush you into taking out surveys or doing searches as we were trying to buy a house and were not informed we were in a chain until after we had paid for the services.
They will say anything to get you to commit.....
Make sure you get everything on paper from them as they will cost you money - I personally lost over £2000.00 after the people we were buying the house from suddenly withdrew from the deal and left me out of pocket - this is after they delayed and delayed for well over a month.
I had to keep chasing them for updates, I kept waiting for them to call me back which was always the day after or the next day.
AVOID, AVOID and again AVOID
The only reason i give them one star is because i cannot give them zero.
Very bad estate agents, the lack of professionalism is just shocking....... Read more
Buyer
10th Oct 2016 (8 years ago)
sibacky
We had a fantastic service from TMS Broadstairs when selling our property. The price achieved was higher than we expected and Vicki and the team managed to find several potential buyers. We were kept up to date with developments and always felt like TMS were genuinely interested in our sale on a personal level - not just as another number on a list. It was always possible to speak to someone about our property straight away and it was a pleasure to deal with them throughout.
S Baxter... Read more
Seller
5th Oct 2016 (8 years ago)
K Holden
Have known this business for a number of years, TMS are a reliable and professional independent estate agent with an extensive range of in-house services and a very good work ethic. True to their word.... Read more
19th Feb 2015 (9 years ago)