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  1. Home
  2. TMS Estate Agents
TMS Estate Agents Logo

TMS Estate Agents

Closes at 6:00pm
Kent Innovation Centre, Millennium Way, CT10 2QQ
Situated in Broadstairs, Kent, TMS is a family-run, independent estate agency with a combined experience of 125 years in sales, lettings, property management and maintenance. We offer the same coverage as any large corporate company, using the most sought after property portals such as Rightmove and Zoopla. We are available 7 days a week. In addition we are a dedicated, highly skilled team who will give you a personal, tailor-made service. Most of our business is generated by recommendation: “We sold and bought our new home through TMS Estate Agents and we couldn’t be happier. Right from the very beginning, we were pleased with Vicki’s valuation and the service was excellent all the way through to completion. All viewings were escorted and we were kept informed every step of the way. Everyone in the office has offered a very personal, caring service. The whole team were wonderful. We want to thank Melissa in particular. She was fantastic and went out of her way to reassure us. She is lovely, a real asset to the company. We would recommend TMS to anyone." Jacqui and Pete Chambers - BOUGHT and SOLD through TMS We are proud of our Google & Facebook reviews as these clients have taken the time to post about their experience with us. We listen, we care and we're passionate about our service!

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 4:00pm
View all details


  • prs

TMS Estate Agents Reviews (148)

Have you used this agent?
  1. 92% 5/5 Stars
  2. 3% 4/5 Stars
  3. 0% 3/5 Stars
  4. 2% 2/5 Stars
  5. 3% 1/5 Stars

E Smith

5/5 Stars
Unfortunately I had to pull out of the purchase, however Melissa and the team were brilliant from start to finish. They were extremely professional and went the extra mile for their clients. They provided great customer service and were really accommodating. I would definitely recommend their services.... Read more
16th Feb 2024 (6 days ago)

H Tucker

5/5 Stars
Excellent service received every time from TMS. Whether it's to myself or to people I have recommended to them, nobody is ever dissatisfied and someone is always on hand to answer any queries or chase other companies. Highly recommend!... Read more
7th Feb 2024 (15 days ago)

A Ahmet

5/5 Stars
In the house buying process we viewed 24 homes through all the major estate agents in Thanet. TMS were by far the best at what they do. The agents were informed, friendly and knew what we wanted. The sales support service is incredible and the whole team were wonderful to deal with. It was an outstanding experience and would deal with them in the future without question.... Read more
5th Feb 2024 (17 days ago)

S tears

5/5 Stars
19th Jan 2024 (5 weeks ago)

P Hancox

5/5 Stars
The team at TMS provided an excellent service from initial valuation through to completion. Everyone we dealt with were extremely professional and supportive throughout the process. We highly recommend TMS.... Read more
21st Dec 2023 (9 weeks ago)

M Mikson

2/5 Stars
We used TMS for 1 year renting a house in Broadstairs. The sales bit/showing a house before the contract is very friendly and welcoming! Sales lady showed us another property and took us to see that one as well. The agency is slow to sort any type of problems. Example: We had water dripping from the kitchen cieling and were told it’s impossible yo get plummer out on Friday. Once it came they said its our fault not using shower glass sealing and lets wait until monday to dry it out. Landlord had to get her own plummer out who in 5 min found a broken pipe anf it took another 5 min to fix it. Ending a contract is also rather slow process and they are not willing to help you with small things. (Asked them to roll out bin on a bin day. Was told its not their responsibility and I should out my binbag in my car. Once again landlord was helpful and did it for us. We moved 3h away, therefore could not do it ourselves). All in all, I would not use them again.... Read more
5th Dec 2023 (11 weeks ago)


5/5 Stars
Very good service - from start to finish they have been excellent. The focus was always on communication, keeping us informed at every step of the way, friendly and efficient but also with empathy in what can be a stressful and unpredictable process. In the last weeks of our sale Nicky was phoning and checking with the rest of the chain, making sure things were on track and keeping us informed all the time. Many thanks - a brilliant team of estate agents and thoroughly recommend.... Read more
2nd Dec 2023 (12 weeks ago)

R bryant

5/5 Stars
Me and my wife have just bought our first house with TMS and they have been outstanding. If only every house could be sold with these guys everyones life would be much easier! We viewed the property with Luis who was lovely and kind, really easy to talk to and not pushy at all, which we had found with other estate agents and this made us very uncomfortable. So thank you Luis! After then putting an offer in we were passed over to Lee who was nothing but kind and helpful, always emailed me back within the hour, put our minds at ease and answered any (even if stupid) questions from us, thank you so much. During the progression of our purchase we were then working with Nicky and I honestly don't know how this journey would have been without her. Words cannot explain how grateful we are for her help and how far she has gone to get this done for us. Nicky is friendly, thoughtful, informative, hardworking and more. She was in constant contact with us, our solicitors and the sellers solicitors when we were struggling with the progression of our case. Without her I honestly don't know how we could have done it. THANK YOU SO MUCH!! I will be telling everyone I know to go through you guys, we are so grateful for you all.... Read more
17th Nov 2023 (14 weeks ago)

C Dack

5/5 Stars
Fantastic estate agent “this is how it should be done” ! I can’t recommend TMS highly enough they sold our property before it even went live online and to the first people to view,, I have to mention Nicky the sales Progressor at TMS who is an absolute “tour de force” and a great asset to the company, she keep you informed every step of the way and is available if you have any questions, She also sends you a weekly report so you know what stage you’re at in the process, we’ve never had such detailed after sales before. We’ve brought and sold a few properties and this is the first time using TMS they came with glowing recommendations form a friend and they will be our agent of choice from now on they will also come with glowing recommendations from ourselves. Many thanks for everything TMS... Read more
22nd Oct 2023 (18 weeks ago)


5/5 Stars
We would absolutely recommend TMS. The team made selling our home an easy and successful process. The professional pictures that were taken of our home were excellent and maximised all of the best features. This most definitely helped sell our home within two weeks. Their communication was excellent and very informative. Nicky went absolutely above and beyond for us, especially on some complex issues. She was always very responsive to emails, and no question was ever too silly to ask. If we were to sell again, we shall use TMS in a heartbeat. Thank you all!... Read more
3rd Oct 2023 (20 weeks ago)

J Katy

5/5 Stars
Brilliant people helped me with two homes and been a easy smoothe process each time with lots of help and patience from the team thanks again :)... Read more
26th Sep 2023 (21 weeks ago)

P Barker

5/5 Stars
From the very start TMS showed they were in a different league from the rest. Amazing communication, photographs and discription, marketing, viewings, feedback, sales progression etc etc. In a buying and selling system that hasn,t moved with the times, TMS certainly have and are a breath of fresh air. Thank you all so much for your hard work and dedication. Paul & Jeannette... Read more
22nd Sep 2023 (22 weeks ago)

D Everard

5/5 Stars
Fantastic service, recently purchased our property and what friendly and helpful staff. Their Sales progression is the best I’ve ever known, Nicky goes above and beyond to ensure the sale progresses smoothly, fantastic knowledge in the conveyance process. I would definitely recommend this company just perfect!... Read more
12th Sep 2023 (23 weeks ago)

P Judge

5/5 Stars
Excellent friendly service, we could not have asked for any more, so so professional and attentive to every need... Read more
7th Sep 2023 (24 weeks ago)

J Richold

5/5 Stars
The team at TMS are one of the best if not, THE best letting agents I have ever dealt with. They are respectful and professional. Nothing is ever too much trouble.... Read more
30th Aug 2023 (25 weeks ago)

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