I Detailing
Very professional and friendly staff. Can get a property with them in days without any hassle. Highly recommend Urban City.... Read more
5th Nov 2021 (3 years ago)
G Sandhu
I been looking for a house ling time they speak punjabi and they help me much.
Im greatful have good day... Read more
22nd Oct 2021 (3 years ago)
S Kaur
Very helpful people they find me house quickly happy to recommend them... Read more
Tenant
18th Oct 2021 (3 years ago)
A Appiah
I have been with urban City estates as a tenant and landlord for over 6years. To date I've never had any issues, they are very helpful polite and easy to work with.
I do understand time to time issues will come up but we have always sorted it. Thus I am happy to give them 5stars. We'll done and thank you
Great day... Read more
7th Sep 2021 (3 years ago)
J Singh
Hi I went to there office many time they help me but a house now I will give them back to rent
I happy with there service very good people... Read more
2nd Sep 2021 (3 years ago)
M Riz
I can't say how much of a MASSIVE help has Preeti been since knowing her at UCE. Initially she has helped secure a house for my elderly parents, then myself (for a brief period), followed by a 3-bed house for my cousin with the assistance of Luke who was equally helpful with all due respect. Very helpful and down to Earth estate agents. I would totally recommend them ???? Thank you!... Read more
Buyer
6th Aug 2021 (3 years ago)
R Ali
Experience So far so good. Mr anil is helpful and very friendly person.
Recommend.... Read more
27th Jul 2021 (3 years ago)
G Singh
Hi
I've been a landlord with urban city over years. Thankfully I've never had any issues, but can only commend them on there hardworking. It's not always possible that tenants and some landlords are easy to work with. They do there best that's all I can say. Thanks guys.... Read more
Landlord
15th Jul 2021 (3 years ago)
S Mehmood
Not sure how to commend these guys but they are very helpful polite and indee... Read more
14th Jul 2021 (3 years ago)
S Raza
I came these people for long time they aren't nothing but helpful polite and kind. I respect them alot. May Allah bless them... Read more
13th Jul 2021 (3 years ago)
M funny
Never trust this branch. I have same problem for 8 month in the flat. Thay just keep telling me some one is coming to sort it out but no one coming. I can not belive thay can not find some one to fix the roof. Thay are not professional ant responsive. If i could i would give ziro star... Read more
Tenant
20th Jun 2021 (3 years ago)
O Rasuli
Extremely helpful I was stuck with multiple things they simply made it easy for me to understand
Thank you Anil and team... Read more
3rd Jun 2021 (3 years ago)
A Grover
My experience has been nothing but superb. That staff very helpful and couldnt have made getting a house more easy. Thank you guys keep up good work.... Read more
12th Apr 2021 (3 years ago)
S Singh
A fantastic service has been offered from Luke, in Urban City Estates. He has been very helpful and supportive in finding tenants within days.
He kept us updated through the process.
Thank you so much Luke.... Read more
Landlord
16th Mar 2021 (3 years ago)
M Frisby
I rang up on Monday to book a viewing at a property that was up for rent. They booked me in for later that afternoon. Nearer the time, I rang up to double check that the viewing was still going ahead to which I was told that they needed to get in touch with the Landlord before they could hold viewings. I said this was fine and to contact me again to either confirm that the viewing was going ahead as planned or to rearrange a viewing for another day. I did not hear anything after this so assumed the viewing was cancelled and was being rearranged. After a week of no response, I rang again to see if I could rearrange a viewing. I rang today and before I had a chance to finish my sentence, the lady abruptly stated that the property had already been let. I explained the situation regarding my previous booked viewing and she just responded 'well, I dunno.' I found this to be extremely rude and unprofessional and would very much avoid future correspondence with them!!... Read more
Tenant
22nd Feb 2021 (3 years ago)
P S
Let my property as a Landlord and had the worst experience with the team at Urban City Estates right from the letting to management of my property.
Rent was constantly paid late and had to be chased, the branch manager has his own agenda of taking a cut out of work which didn’t need doing. He went as far as making false promises to the tenant, attempting to forge documents with my signature and also encouraging my tenant to make a complaint to the council. To my understanding that’s not what I paid them the monthly management fee for.The branch manager can take credit for most of these breaches.
They also owe my tenant a reservation fee which was never refunded as promised. The branch manager acted in a very rude, disrespectful and arrogant manner. Overall I would not recommend Urban City Estates to landlords or tenants.... Read more
Landlord
30th Jan 2021 (4 years ago)
G Singh
Hi guys just wanted to say credit due where credit is due
These guys have helped me as a tenant now got me through my first house I couldn't be more great to the team. There great polite and very helpful
Highly recommended... Read more
Tenant
25th Jan 2021 (4 years ago)
K Singh
Been looking for a house nearly 2weeks these guys helped me alit... Read more
6th Nov 2020 (4 years ago)
K Gill
These guys are awesome found me a house within 2days... Read more
8th Oct 2020 (4 years ago)
F Gargalîc
Simply the best i cant believe there service... Read more
6th Aug 2020 (4 years ago)
L Vocerr
I needes alot of help with a flat. Same day these guys helped me and my wife. I am very happy with this company... Read more
24th Jun 2020 (4 years ago)
B sillah
These place is spot on. No fuss, straight foreard. Helpful guys... Read more
14th Mar 2020 (4 years ago)
R Singh
I am an honest man, I won't lie but these people help me very much. very kind helpful and recommend everyone to them.... Read more
14th Mar 2020 (4 years ago)
A Afolayan
From calling to inquiry about an ad I saw online to the follow up and viewing the property was fantastic. The customer service with these guys is above and beyond. Anil was very helpful in sorting everything I needed to secure the flat. The team dynamics was good upon visiting the office. I strongly recommend these guys to sort you out.... Read more
Tenant
26th Feb 2020 (4 years ago)
C Virk
Looked for many places to buy in Birmingham, only these guys helped. I went to various agents no one cared. These guys are very friendly and helpful. Thanks... Read more
Buyer
16th Feb 2020 (4 years ago)
J Singh
These guys are polite helpful and understand circumstances
I went to many agents but no one helps,
Thanks urban city... Read more
6th Jan 2020 (5 years ago)
J Ca
Looking for a new place these guys haven't found anything for me just yet but there extremely helpful thanks guys and happy new year... Read more
2nd Jan 2020 (5 years ago)
A Katolina
Urban City estates where very helpful, polite and most importantly understanding. I highly recommend them to everyone. i been with them over 2 years never had any issues. thanks guys keep it up... Read more
Tenant
25th Nov 2019 (5 years ago)
L Rahman
These people are very helpful
I’m looking for house they show me many I happy to recommend them to everyone... Read more
25th Nov 2019 (5 years ago)
E Ghita
Been with urban city for years, started in flat and now in 3 bedroom house, can't thank them enough for all they have done over the years. massive thanks especially to Luke who's always made sure everything goes smoothly.... Read more
Tenant
5th Nov 2019 (5 years ago)
K Owusu
Excellent qualified people with great patient. Pritty was awesome with us giving us a clear and good understanding of how our property was.
Any issues regarding to my property was resolved before I moved in.
Luke also did a great explaining us how he wanted to give us the house and how he expected us to leave it in case, on day, we move.
Overall, I was satisfied about the customer service I received.
I strongly recommend it.... Read more
Tenant
19th Aug 2019 (5 years ago)
R Khurana
Urban City estates where simply fantastic even though i didn't manage to find what i was looking for. As a single parent of two baby girls they where really compassionate towards me and really tried there level best. All the best and i look forward to seeing them soon in the near future.... Read more
31st Jul 2019 (5 years ago)
R Zaheer
Very nice service help me very fast move in same day anil pritty where fab keep up the hard work guys... Read more
22nd Jun 2019 (5 years ago)
H Shabi
I have been with Urban City for 7 months, and I'm so please by the service provided.
Harnesh was so helpful and made my experience great!
You are such a credit to the agency.
Would highly recommend you guys!
Well done and thank you for everything.... Read more
14th Jun 2019 (5 years ago)
B Drezaliu
I was very happy they are really nice they help me. Pritty and the team i was happy because she was very helpful, deposit give me 2 day when i leave and no problem
i want everybody to know they are very good peoples and stay happy all the time.... Read more
7th Jun 2019 (5 years ago)
S hassanpour
I take one shop from urban city very helpful and co-operative. Anil and team where polite and took away all the stress's very quickly. good luck guys... Read more
7th Jun 2019 (5 years ago)
P haughton
I didnt have the best experiece using Urban City, if anything I can say they made the whole process very stressful and longwinded, but What I can say is Luke is a great Letting Agent and his talents would best used elsewhere!... Read more
Landlord
20th Feb 2019 (5 years ago)
I Gadget
Horrible property agents. They are not interested in getting back to you for letting out properties. It must be a business for money laundering as they cant be making any profits on ignoring customers and their clients needs.
WARNING :
If you have a property to let DO NOT USE THIS AGENT.... Read more
Landlord
4th Jan 2019 (6 years ago)
M Klados
I lost around 100£ last year with this office. I paid the application fee, I booked a house but I have never moved in that house because the previous tenants haven’t left. So my advise is to be a bit careful.... Read more
Tenant
9th Nov 2018 (6 years ago)
D Hines
Urban City Estates have been a very good Agent to conduct business with, they are honest and upfront. Anil was very professional and answered all my questions.... Read more
18th Jul 2018 (6 years ago)
I Singh
Rubbish... Read more
7th Jul 2018 (6 years ago)
L Martinez
I don't recommend Urban City Estates in (Smethwick, UK) to anyone. I'm very disappointed.
They try to sell/rent the smallest rooms that I have ever seen.
Very indecent.
0 star, under 0... Read more
18th May 2018 (6 years ago)
A clarke
Fantastic agent great service and a pleasure to work with.... Read more
22nd Jan 2018 (7 years ago)
L lala
Worse experience!... Read more
5th Jan 2018 (7 years ago)
B Singh
I found Urban City Estates to be the perfect agent. They helped find me the perfect rental accommodation. Thank you to all the great team.... Read more
Tenant
11th Jun 2017 (7 years ago)
N Brown
Amazing people and great service.... Read more
10th Jun 2017 (7 years ago)
B Singh
Great agents very professional and made the whole journey of buying my house simple and stress free. A special thanks to Anil who was great from to finish. Keep it up guys... Read more
Buyer
10th Jun 2017 (7 years ago)
H Patrick
A very professional company. Thank you for finding us the perfect home and looking after our rented property.... Read more
Tenant
14th May 2017 (7 years ago)
S Parker
Great agent very helpful and manage my property very well, would highly recommend!... Read more
Landlord
14th May 2017 (7 years ago)
S Parker
Would like to say a big thank to all the staff at urban city estates. They have been great with the whole management of my property.
Highly recommend!... Read more
Landlord
14th May 2017 (7 years ago)
S bird
Great Estate Agents very helpful.... Read more
14th Dec 2016 (8 years ago)
D hughes
Urban City Estates are great agents have been very helpful and professional over the last few years, managed my property and never had any issues. Highly recommend! Great team.... Read more
Landlord
14th Dec 2016 (8 years ago)
M M
Not recommended. But if you need.... Read more
11th Dec 2016 (8 years ago)
J Singh
Really bad agent for tenant and landlord both.
Late in paying rent and has always just put it in the account when you ask them
Has been over a month late more than once
Manager avoids answering the phone, has always just popped out and will ring you back.
Never does... Read more
Landlord
14th Jul 2016 (8 years ago)
A Malik
Great customer service, helped sell my home without any hassle. Highly recommend. Keep it up guys.... Read more