H Gale

I cannot say enough about V&H Homes and specifically Maria at the Ashtead Branch. While they are a smaller independent agent, they will absolutely give you the personalized service that an independent can provide. Give those big estate agents in Surrey a miss, take your business to V&H.
The communication throughout the process was exemplary, the dedication to getting the sale was second to none. We had tried to sell previously with the usual suspects in Surrey and none of them could get the sale and it seemed hopeless, V&H got it done in 10 days!
There were many times in our sale where things got rocky and Maria went well over and above day in and day out to ensure that everything went through. I truly believe that if we had went with another big establishment high street agent that our sale would not have happened.
While Maria was absolutely amazing, we also had interactions with the other associates at Ashtead V&H Homes. When Maria was out of office our file was well looked after, the service didn’t slip at all which is very rare in a sales situation.
As I said at the beginning of this review, I really can’t say enough about Maria and V&H. These days reviews are either 5* or 1* and it’s getting more and more difficult to sift through them to make a decision. This is 100% a genuine 5* review. Were there issues in the sales process, of course there were, we were selling a house. But it wasn’t about the issues, it was about how they were handled, the speed at which they were handled, and the fact that when something came up we were never left to worry, V&H were always just a phone call or e-mail away.
Thank you so much Maria and V&H Homes for the personalized service and all the time and effort that you spent on our file. We absolutely owe our sale and the fact that we are snugly in our new home all to you!
Very best regards,
Danny... Read more
Seller
22nd Dec 2021 (3 years ago)
G Pittman
The lettings team under Claire provide experienced and reassuring professionalism and advice.... Read more
11th Nov 2021 (3 years ago)
A barrett
V&H Homes were wonderful from start to finish. Paul, Daniel, Georgina & Maria were so helpful and led me through the process with confidence. I was pleased with the way they handled the sale of my home and the advice they gave. Would definitely recommend them.... Read more
Seller
15th Oct 2021 (3 years ago)
E Lanigan
V&H Homes we’re absolutely amazing during the whole process of selling my house - something I had to do alone. They were professional, caring and Maria, particularly kept me fully informed at every stage by constant telephone calls.However all the staff were extremely professional and compassionate and I would certainly recommend V&H Homes wholeheartedly.... Read more
Seller
8th Sep 2021 (3 years ago)
M Wilson
Tom Bachelor is an asset to V & H Homes Ashtead.
Our housing situation was fairly unique and needed a quick resolution. Tom was sympathetic to our needs and made the process very smooth.
Thank you for assisting keeping our family housed efficiently at a time we needed support.... Read more
7th Jun 2021 (3 years ago)
G Martin
V&H Homes were absolutely fantastic during the whole process of selling my home. They constantly kept me updated with all enquiries/viewings etc and after we had accepted an offer Dan worked tirelessly to push the sale through. He was available on the phone/email for updates and would always call back if he couldn't take my call. 5 Star service and would not hesitate to use V&H Homes again and of course would recommend to
my friends and family in the area. Many thanks to V&H Homes!... Read more
Seller
23rd Mar 2021 (3 years ago)
J Seymour
V&H homes were fantastic in securing a buyer for our property within a short period of time and achieving a price that we were happy with. They were by far the most professional at valuation stage and provided useful and insightful information about the pricing of our property. People forget though that agreeing a sale is only the start of the process. Maria Gliddon @ V&H worked tirelessly to push the sale through to exchange of contracts and kept us informed at all stages. We would not hesitate to recommend Maria and the team at V&H and hope that others in Leatherhead/Ashtead will give V&H the opportunity to represent them. Thank you to all at V&H Homes. Regards, James and Eleanor... Read more
Seller
5th Mar 2021 (3 years ago)
N Tankaria
Go with Cairds. V&H are very average estate agents, had my property on for 3 months and charged an arm and leg in fees and managed to get couple of bites at a lower price.
In comparison, Cairds are much better, more experienced people doing viewings, friendlier to work with, worked in my interest and provided a lot feedback and market trends. Found V&H did not act in my interest and asking me to lower price to get a quick sale. Paul the owner is a nice chap, but doesn't get involved in day to day viewings or selling.... Read more
Seller
4th Mar 2021 (3 years ago)
H Stewart
I am posting this on behalf of my mum, Mandy .
From meeting Paul for an initial consultation to exchange of contracts took less than 6 weeks.
Dan took the lead on the sale of my house and was exceptional, he was even willing to advise me on the purchase of a property in Scotland. Maria must also be mentioned as she was of great help when Dan his day off.
Every member of the team I spoke to or met was extremely professional.
They are driven and will get the job of selling your house done but they also have a very kind personal touch.
I could not speak more highly of V&H homes.... Read more
Seller
18th Dec 2020 (4 years ago)
M Harris
I contacted V&H Homes on the 6th November in regards to a property I was highly interested in. Well I am now in that property! Settled in time for Christmas which is what I really wanted! Tom assisted me from start to finish and was extremely professional but straight to the point which was fantastic! So thank you to Tom at V&H Homes for all of your help and hard work. Myself and my sons are so happy to be settled for Christmas!!!! I highly recommend V&H Homes!!!! :)... Read more
Buyer
8th Dec 2020 (4 years ago)
H Sghshshdh
I have been renting from V&H Homes for three years and I deal with Tom Batchelor in lettings. Tom is always very professional with a relaxed and friendly approach. Any calls and emails are always answered promptly and efficiently, and I am always kept up to date and informed of developments. I have rented from other estate agents before, but have never received the great service that I have had from Tom and V&H Homes.... Read more
Tenant
30th Nov 2020 (4 years ago)
G Thorpe
When dealing with V&H, in particular Tom from the Ashtead branch, I have had a very pleasant experience. He is very professional and is always very prompt when helping with any questions/queries. I would highly recommend Tom and the team at Ashtead!... Read more
27th Nov 2020 (4 years ago)
L Carazzo
Maria, you have been an absolute star and a pleasure to work with. You and the entire team are fantastic and I am so grateful to you all.
All the best, hope the business continues to go well and grow even more as you guys really are a great business to work with.... Read more
23rd Nov 2020 (4 years ago)
T Acciaioli
Fantastic estate agents. I rented my property as well as sold through V&H and they were caring, extremely diligent, professional, genuine and friendly all throughout. Very happy with the service and would not hesitate to recommend them.... Read more
Seller
8th Sep 2020 (4 years ago)
G Coombs
We have just used V&H homes successfully for the second time. As usual, Paul, Maria and the team went that "extra mile" to find us a buyer, commencing this process in the middle of the Pandemic. They simply battled on to a satisfactory completion on 13th August... Read more
Seller
1st Sep 2020 (4 years ago)
K Sokhi
I had a painful never ending wait with my purchase due to Covid19. From acceptance of offer to completion took 8 months!
A special mention to Maria Gliddon for being so so efficient, responsive ,supportive and patient and professional with us all in the again ,managing everyones needs. Maria was accessible whenever needed. I'm so so glad I had the right support amidst such difficult times..Thank you!!... Read more
Buyer
1st Aug 2020 (4 years ago)
N Brooks
I could not recommend V&H homes more highly. The service and care throughout our move was outstanding. Maria went above and beyond for us, her communication was always prompt and her reassurance throughout the process made a huge difference. Even through unprecedented times , V&H still managed to keep the ball rolling , Dan stepped in and worked very hard for us and his contribution again made things go so much smoother. It’s a process that we could not done without such a dedicated , hard working team. Thank you again.... Read more
27th Jun 2020 (4 years ago)
P Kendall
Had a very pleasant experience with the team at V&H, from first viewing right through to check-in and beyond. Always responsive and on hand to help with questions and support my move. Looking forward to a relaxed and peaceful few years in my new flat with their support.... Read more
Tenant
17th Mar 2020 (4 years ago)
I Hindle-Briscall
I have had such a great experience with V&H Homes. Tom, in particular, has been amazing in helping us find our perfect property and has been professional and helpful the whole way through the process. He’s always there to answer any of our queries and when we had a slight delay with the move he kept in constant contact the entire time, giving us regular updates and communicating on progress as much as he could. A brilliant agency and agent!... Read more
10th Mar 2020 (4 years ago)
R Waddington
Excellent estate agent; professional, experienced and proactive. Maria and the team at V&H worked tirelessly to sell our late mother's house. Despite numerous setbacks because of the market and challenges with the property Maria always created a positive next step and her advice was invaluable. She never stopped pushing to get the best result for us and communicated it all very efficiently. I’ll miss dealing with them!... Read more
Seller
6th Mar 2020 (4 years ago)
A Swami
The best experience of viewing houses. V&H homes is definitely the best estate agency one will come across. Starting from viewing houses to finding one and completing formalities, our agent Tom Batchelor from V&H homes made sure it was an easy transition and we were kept informed of the development at all times. I will definitely recommend V&H homes for a stress-free house hunting experience.... Read more
28th Jan 2020 (5 years ago)
J Weaver
V&H Homes are a wonderful agency to deal with. They're pro-active, efficient and offer a very attentive, personal service, which unfortunately can be a real rarity among letting agencies. Tom helped us to find the perfect property in Ashtead and went above and beyond to ensure that we got it - we're hugely appreciative of his efforts. Many thanks to all the team! Jessica and David... Read more
Tenant
28th Jan 2020 (5 years ago)
R ELOC
Excellent experience as usual with V&H. Brilliant service from Paul, Ed and Jo in the sales department, and happy to continue my relationship with V&H with Tom in the rental team. Always responsive to emails and help me navigate the various markets. A* service. RQ... Read more
20th Jan 2020 (5 years ago)
I El
The agency is so helpful, we dealt with Mr. Tom Batchelor who helped us to find our dream home, the process was so quick & efficient thanks to him! He was very punctual, and respectful. We also had a quick visit to the agency and met very lovely and friendly people working in it! I recommend this agency for anyone who would like to get their dream home in such a short amount of time.... Read more
Buyer
6th Jan 2020 (5 years ago)
K Reed
Jo and Ed looked after us through multiple viewings and were so helpful in the run up to our exchange and eventual completion. Much less frantic and pushy than some other agents which made it so much easier. Thank you... Read more
Buyer
22nd Dec 2019 (5 years ago)
A Herrod
V&H Homes have provided a fantastic service while selling my house. It has been a rollercoaster ride but they have supported me and provided professional advice throughout the process. Particularly Jo who has gone above and beyond to ensure my sale has gone through. Would highly recommend their services... Read more
Seller
13th Dec 2019 (5 years ago)
S Tremayne
V&H Homes offers a friendly and professional service that I can highly recommend to others. We selected V&H having received a poor service from other local agents. V&H's fully managed service is particularly noteworthy and efficiently run by Jess who has a team of honest and reliable local tradesmen available to deal with any issue. We're very grateful for team V&H's hard work and our tenants have been very happy as a result.... Read more
Landlord
12th Dec 2019 (5 years ago)
M Shepherd
They are a friendly, approachable and most importantly very competent and professional office. They worked very hard on our behalf and ensured that the process was seamless. We can highly recommend Tom and his colleagues.... Read more
21st Jul 2019 (5 years ago)
A Mullin
The whole team at V&H have been excellent during the process of renting through them. However, special mention should go to Tom who is not your typical lettings agent. He worked so hard to get everything completed to a very tight deadline, responded to calls and messages promptly and really pushed to get all the paperwork in on time.
And it didn't stop when we moved in - as issues have arisen, he has continued to be just as responsive and proactive. The Ashtead office is a credit to V&H and I would have no hesitation recommending them to anyone looking to do business in the area.... Read more
Tenant
7th Jun 2019 (5 years ago)
P Shinmar
We needed a collaborative efficient and economic process for our rental accommodation project. Tom was extremely diligent, appropriately responsive, facilitated a smooth seamless dialogue and transfer for both parties involved in the transaction. Good clear communication and follow up resulting in a fast conclusion to the transaction.... Read more
Landlord
21st May 2019 (5 years ago)
S Constantinou
We are pleased to recommend Tom from V & H Homes for his tremendous hard work, and proactive professionalism. He provided an outstanding service, throughout our entire move, and I would not hesitate to recommend him and V & H.Thank you!!... Read more
10th May 2019 (5 years ago)
S Howorth
My flat was only on the market for one day before Tom had found me a professional tenant, and with his expertise was able to move the tenant in swiftly.
Excellent service Tom!... Read more
Landlord
23rd Mar 2019 (5 years ago)
L Richardson
We have found Tom to be polite professional and efficient. He has responded quickly to any communications we’ve sent him and we have been very impressed with the service we’ve received from V&H.... Read more
16th Mar 2019 (5 years ago)
N Bradshaw
I thoroughly recommend Tom at V&H Homes for letting. He went above and beyond in every way and due to his services we had two offers (at asking price) from potential tennants before the other agent had even started. I would not hesitate to recommend this agent over any other in Ashtead.... Read more
Landlord
15th Mar 2019 (5 years ago)
L Solanki
The staff at V&H Homes are all lovely and their responses regarding queries etc were always timely. The service was average, on our side we felt we had to chase frequently for updates so would have appreciated some more proactive contact from the agent. And whilst we did get an email to congratulate us on our first purchase, we felt that a call would have been more personal - it's the little things that go a long way! That said, during the last few weeks nearing exchange, Maria really helped push things to move forward.... Read more
Buyer
4th Mar 2019 (5 years ago)
Al
Tom was very attentive and really understood our needs. He found us some great tenants and the whole rental process went smoothly from stsrt to finish.... Read more
Landlord
15th Feb 2019 (5 years ago)
N Roberts
Estate agent Tom has been exellent. I am new to renting and he helped me through every step. Once in the property any problems that I have raised he has dealt with so quickly and could not fault the service he has provided.... Read more
Tenant
5th Feb 2019 (6 years ago)
M Dantas
Just settling in now to our beautiful new flat that we have rented from V&H homes. The service was outstanding. Tom was always just a phone call or text away and was very reassuring at all times.... Read more
Tenant
26th Jan 2019 (6 years ago)
M Soodhoo
Absolutely brilliant service. Tom Bachleor was extremely helpful. Not only did he deal with all the issues I wanted help with. He completely and promptly dealt with everything
Would highly recommend V and H Homes, in particular Tom Bachelor.... Read more
23rd Nov 2018 (6 years ago)
D Downton
Tom has been absolutely fantastic throughout our move. Making it as quick and painless as possible, despite being off on leave he was more than happy to assist in any way he could. Cannot recommend enough !!!... Read more
12th Nov 2018 (6 years ago)
M Phenix
V & H cannot be faulted. Their professionalism, help and friendliness every step of the way was very much appreciated. We would highly recommend them. Thank you for a first class service.... Read more
31st Oct 2018 (6 years ago)
M Bethell
Worked hard to get a good result on a protracted house chain. Thank you... Read more
2nd Oct 2018 (6 years ago)
D Coombes
Thank you all for your help in the sale of our house I would recommend V&H Homes.... Read more
Seller
1st Oct 2018 (6 years ago)
J Folland
Helpful, punctual and professional. Give estate agents a good name.... Read more
13th Jul 2018 (6 years ago)
P Roake
I was extremely impressed with the professionalism and friendliness of every member of the V & H team, who it has to be said worked above and beyond their duties.... Read more
10th Apr 2018 (6 years ago)
S Rylance
5 star service. Can't recommend them enough.... Read more
19th Jan 2018 (7 years ago)
R Ahamadeen
As nice as a house purchase experience can be.
They were great.... Read more
Buyer
4th Dec 2017 (7 years ago)
L Ramsey
We used the Fetcham office and Oliver Reed was the most incredible estate agent I have encountered. So helpful every step of the way and he is such a personable, informative and professional. Would highly recommend!... Read more
24th Jun 2017 (7 years ago)
X Li
I would highly recommend V & H Homes to any seller or buyer. We have received first class service from them, very professional and approachable at the same time. Overall, they deserve an absolute five star rating.... Read more
23rd Jun 2017 (7 years ago)
K Alexander
An incredibly personable and professional team. Highly recommended!... Read more
11th Jun 2017 (7 years ago)
H Harvey
V and H did an absolutely brilliant job for us. Through every step of the way they couldn't have been more helpful and efficient. We had a very tight timescale to secure a buyer and a long complicated chain but their skill and judgment was invaluable and they managed the process wonderfully. Above all they were a pleasure to deal with. We can't recommend them highly enough.... Read more
Seller
13th Mar 2017 (7 years ago)
S Caird
We think you all have been wonderful! Our experience with V&H Homes has been very professional and we feel that we have been very well taken care of. We actually moved back to the US before the completion and all aspects of the sale were covered and everything taken care of. Even when the first buyers were unable to continue their purchase, V&H were able to go back to the second applicants. The sale was completed without a problem. We will recommend V&H to everybody looking to sell or buy a house. The staff are brilliant and keep you in the loop at all times. We cannot say more.... Read more
Seller
6th Feb 2017 (8 years ago)
T Romain
Always cheerful and helpful, nothing was too much trouble. Delighted with the outcome of both selling and buying in Ashtead.
... Read more
Seller
24th Jan 2016 (9 years ago)
J Pett
Very professional and helpful service throughout. Many thanks to all.... Read more
20th Jan 2016 (9 years ago)
S Seet
Professional, patient and polite at all times. Kept me up to date with pre-launched properties even though they had not heard from me for a while. Pity I am not looking within Ashtead anymore..would highly recommend!... Read more
29th Dec 2015 (9 years ago)