K Message
W Welch, well where to begin. Wesley was the agent we both sold our property through and also aided us in our purchase of our new home. To sum this up in a few words... Wesley has been so kind, understanding, helpful, prompt and professional through out.
W Welch offer a personal touch which I really liked, I felt that I could contact Wesley and ask any question and he would always take the time to answer me.
All in all a great company, friendly, professional all wrapped in one.
Great job all of you who work for W Welch.... Read more
Seller
29th Sep 2021 (4 years ago)
K Marshall
Very professional, friendly service. This is the second time we have sold a home through W Welch. We felt we had such good service the first time that we were happy to use them again and didn't even bother getting any other valuations. We particularly like that it's a local family run business. You have a dedicated member of staff as a point of contact so you dont have to keep dealing with different people and they have make sure they have extensive knowledge of your property. Open house was well organised and efficiently dealt with, especially considering the lock down procedures. Would definitely recommend.... Read more
Seller
13th Jul 2021 (4 years ago)
C Godfrey
Our recent experience of selling and buying has been the most complex and stressful ever...and this is our eighth and last move!!! We had our offer which we accepted last August and only completed on June 25th. This was due to collapsed chains and appallingly bad behaviour from property investors. Throughout all of this Wes Welch kept us calm and worked so hard at keeping it all together; constantly contacting all parties involved, putting me on speakerphone so I could hear for myself what he was having to deal with. Wes was always contactable and professional. The service he provided was excellent value and we would certainly recommend his company to other sellers.... Read more
Seller
8th Jul 2021 (4 years ago)
A Groves
They were very professional and made the whole process of moving a stress free experience, which I was worried it would be. Wesley and the team were helpful and friendly and always at the end of the phone for any help or queries. I would definitely use W Welch Estate Agents if I was looking to move again.... Read more
30th Apr 2021 (4 years ago)
N Golan
Had a fantastic experience with Wes and his team both managing our rental property and then the subsequent sale. Wes delivered as promised and provided great customer service. Highly recommended!... Read more
Seller
13th Apr 2021 (4 years ago)
R Hughes
We asked several agents to come and meet us to sell both our houses. We liked Wes from the off and though we'd heard all the patter we had a sense that Wes was straight up and we trusted him.
He asked what I wanted from him and I said I wanted absolute honesty and no spin and this is exactly what I got. Direct answers to direct questions. I liked the no BS approach personally.
I found Wes very responsive and he never failed to get back to me when he said he would. He was good value for money and he kept everything running as we asked - selling 2 houses and buying one is not a stress-free experience - especially in a pandemic! - and while one sold quickly, the other took longer but Wes was able to keep everything going.
I am pleased that I chose W Welch and would do so again (not that I am planning on moving again for a very long time!)... Read more
Seller
8th Apr 2021 (4 years ago)
C Brisley
Our experience with Wes was first class from the moment he picked up the phone. He was knowledgeable of both the property and the area unlike some of the other estate agents around so we knew we were in safe hands! Always available to us, he made the process from start to finish as simple and stress free as possible.
Would 100% recommend.... Read more
6th Apr 2021 (4 years ago)
S Parisi
W Welch were excellent , they gained a good knowledge of the history of our house prior to marketing it and were proactive in getting viewings , they were quick in responding to any questions that were raised , kept us informed of the sale throughout the process without us having to chase them!... Read more
Seller
6th Apr 2021 (4 years ago)
C Doyle

Avoid at all costs. I have just bought a house through Wesley Welch and from the first viewing to completion they were a disaster. Let's start with the initial viewing of the property. My husband and I turned up at the address and waited, and waited... after 20 minutes we phoned the office and told them we had a viewing but nobody had shown up. Wesley huffed and puffed very sulkily (offering no apology) and sent someone out. 30 minutes later they arrived and showed us the property. I got really bad vibes from the Estate Agents but loved the house, so we made an offer. Then followed months of nobody answering the phone, no contact from anyone, and if we ever did manage to get through we were met with a very grumpy attitude and they never seemed to know who we were. Any information we did receive from them was information already given to us by the solicitors and usually about a week later than they knew, all delivered by Wesley in a very unfriendly manner. He lied to us several times during the process, and both our solicitors and mortgage advisors were shocked by the service. They seemed to have no idea what was going on from start to finish, and the day of competition was the icing in the cake. We were told to go to the 'office' to collect the keys. It's not an office, it's his house so it's very hard to find. A woman answered the door and told me to go round the back of the property, I went down a driveway that was covered in dog feces and was met by Welsley in a tracksuit which seemed slightly unprofessional for completing of a property but oh well I was happy it was nearly over. I was told by Wesley as he grinned that he couldn't give me the key until we had completed, I said can you ring the solicitor as we have been told to collect the keys. He was unprofessional, aggressive and had the demeanor of someone selling fruit and veg not properties. He refused to ring our solicitor, then I did. The solicitor confirmed Wesley had an email to say that we had completed. By this point I wanted to be out of his house as I felt angry and uncomfortable and he was acting as if I had turned up out the blue. A few minutes later Wesley appears with the key, and an extremely backhanded apology that did not contain the word sorry. I am thankful I never have to deal with them again. The only saving grace was Craig who was friendly and spent a lot of time making up for Wesleys shortcomings.... Read more
Buyer
8th Mar 2021 (4 years ago)
L Blowers
I was buying a house on a very tight time line through Wes Welch estate agents. The conveyancing solicitor and mortgage broker were skeptical due to the slim margin for error but Wes totally bought in to it and was brilliant. He pre-empted any issues or potential delays and was on the phone, getting hold of the conveyancing solicitor or sellers on my behalf and dealing with issues before they arose. He was excellent, and thanks to him, I was in my house on time, and in an incredible 7 weeks from first viewing the house, to completion. I highly recommend using him.... Read more
Buyer
27th Nov 2020 (5 years ago)
A Watkins
Wes was an absolute pleasure to work with. It's the first time I've sold a house and the experience was prompt, professional and friendly. Wes sold our house in 4 days (the first viewing) and supported us consistently throughout the process and even helped in securing our new home. We can't thank Wes and his team enough.... Read more
Seller
21st Nov 2020 (5 years ago)
O Callaghan
Wes was easy to deal with and got back to us promptly and efficiently with all queries, which made for an smooth and stress free process!... Read more
26th May 2020 (5 years ago)
A Castro
This was the first time using W Welch and we are very happy with the result. The whole process was very smooth and they were very helpful and patient with us. Getting the paperwork done might have been the easier I have experienced, plus we got some extra viewings to measure the rooms for our furniture, thanks to Craig that has always been keen to help. Very good experience overall.... Read more
3rd Mar 2020 (5 years ago)
D Fell
Finding the right tenant is a royal pain and the team at W Welch completely taken than pain away, finding me the perfect tenant every time. Zero fuss, no showings to do, sheer simplicity and very, very cost effective. Thoroughly recommended!... Read more
Landlord
22nd Feb 2020 (5 years ago)
R Cann
First time we've used W Welch for letting a property in Brighton. It only took them a couple of days to find a tenant and the process was very smooth. Thanks Craig for an extremely efficient service and we'll certainly use W Welch again.... Read more
Landlord
21st Feb 2020 (5 years ago)
J Buller
Really helpful and friendly team. They secured us a lovely flat and kept us updated all the way. I would highly recommend them... Read more
Tenant
21st Jan 2020 (6 years ago)
L Ryan
W Welch were very professional in managing the let of my rental property. I would recommend them to other landlords. They are great communicators and were able to find the right tenants for my property.... Read more
Landlord
9th Jan 2020 (6 years ago)
P More
Welch's found the perfect buyers for our house within a couple of weeks of going on the market. They achieved very close to the full asking price and worked hard to monitor progress whilst matters were in the hands of the solicitors. Nedene took care of almost all matters for us from start to finish and we are extremely grateful to have benefited from her experience, sales skills, persistence and positive attitude. Would highly recommend.... Read more
Seller
30th Oct 2019 (6 years ago)
K custis
Excellent service despite the difficulties with my awful solicitors. Nadene was fantastic to deal with.. Extremely friendly, knowledgeable and long suffering with a drawn out process, throughout which she remained calm and professional.... Read more
28th Oct 2019 (6 years ago)
J Taylor
Very smooth transaction from start to finish. Very pleased with the quality of person found for my flat rental. Would definitely recommend even to friends and family. Hope to do more business in the future.... Read more
Landlord
28th Oct 2019 (6 years ago)
S Garman
Brilliant service. Nadene went above and beyond to sell our property including a viewing on her day off. Communication was exemplary and her ‘can do’ attitude was second to none. Would thoroughly recommend.... Read more
Seller
28th Oct 2019 (6 years ago)
C ohagan
We have had a fantastic experience with Craig and the team. Craig and Alex have been more than helpful every step of the way and made moving house a pleasant experience.... Read more
29th Aug 2019 (6 years ago)
B Devine
As a prospective tenant trying to rent a property I would steer clear. After repeated requests for their total fees they finally told us it would be £75 per person (this was at a discounted rate for the month, dropped by £200) and a holding fee of £350. Was then told the holding fee was their admin costs. As far as I am aware a holding fee is to hold the property until the referencing etc goes through. Total it all up and you looking at £700 just to rent a house. Various other issues made the whole process a nightmare from start to finish.... Read more
Tenant
15th Feb 2019 (6 years ago)
L Cars
A refreshing level of customer service. Breaking the stereotype and you feel relaxed dealing with them. Thanks guys I’m very pleased it was that simple... Read more
5th Feb 2019 (7 years ago)
B Cordery
David let our flat in record time, for a record rent - we were very impressed with his enthusiasm & dedication to securing a suitable tenant. Great service, and will definitely be using W Welch moving forwards to rent our properties.... Read more
Landlord
16th Jan 2019 (7 years ago)
P Francis
David was incredible enthusiastic and delivered exactly what he promised he would. Great service. Thank you.... Read more
18th Dec 2018 (7 years ago)
V Paine
Wes and the team at Welsh have been outstanding, they took on our property to let out, did their stuff and let our house out without fuss.
I would highly recommend them to anyone, great service with a personal touch.
Thanks to all at Welsh for your help.... Read more
Landlord
25th Oct 2018 (7 years ago)
R paine
We had some issues with our previous letting agent finding a new tenant after 5 years of great service and thought it was time to move on after our property was vacant for a month.
We started looking for a new agent and that’s when we met Wes and David from Welsh, these chaps were amazing from day one, they literally turned up at the house, had a look around and said we have no idea why this property hasn’t been let.
There was some minor works which needed sorting and they dealt with the lot and true to their word two weeks later a tenant moved in.
Wes and David aren’t the only ones at Welsh, the entire team have been fantastic and really looked after us.
If you’re looking for a fantastic agent who cares and can deliver a personal touch then Welsh is definitely worth approaching to see what they can do for you.
Thanks to all at Welsh, we’re so happy with your service.... Read more
Landlord
25th Oct 2018 (7 years ago)
S Wright
Amazing and very grateful, thank you Sam COLLINS ...
After months with estate agents fobbing us off sending people round who clearly went in a position to buy we finally found Sam from W Welsh estate agents who was fantastic and sold out house in 6 weeks.
He was always contactable, honest, friendly, researched our house to sell and most importantly dealt with potential buyers himself and sold are house for the best realistic price in the time given. Thank you Sam COLLINS, your a diamond and we highly recommend you to anyone who wants to sell their home for a good realistic price.
Mr & Mrs Wright... Read more
Seller
18th Sep 2018 (7 years ago)
P anonymous
Very pushy salespeople and grumpy slow to answer the phone office staff. Get your business then treat you like dirt. Wish I’d never used Welch’s Estate Agents. They lied and cost me money in the end. Terrible experience I regret selling with them.... Read more
Seller
19th Aug 2018 (7 years ago)
T Phone
Blocked Stanley Rd with their car and they couldn't have cared any less... Lucky the van that got stuck behind them wasn't an ambulance or fire engine.... Read more
6th Jun 2018 (7 years ago)
S otero
I agreed on a tenant finder deal as a landlord seeking long term tenants for my four bed house with Sam Collins. Instead he put very short term tenants in there who are actively and openly honest about looking for a property to buy ASAP in the area and to top it off Welch haven’t paid me the first month’s rent yet, which is needed for us to live on as a family. We are on day 5 now since the tenants moved in and we are still waiting. I wish I had stuck to my guns and rented privately. In my ten years of being a landlord and renting privately I’ve never had a problem, a delay or unpaid rent. Lesson learned and will stay FAR away from W Welch Estate agent in future- what a shame :(... Read more
Landlord
14th May 2018 (7 years ago)
M bateman
Really glad my wife and I went with using Welch agents to find our right home. Sam looked after us and was not at all a sales person like other agents we had experienced in our search. He was down to earth and looked after us throughout the completion. I doubt we will be selling our new home for a very long time however if we were I would use Welch agents.... Read more
Buyer
18th Nov 2017 (8 years ago)
S khan
Never pick up the phone and when you leave message, they never call back. Tried selling a flat through them. Dominique was our contact. Very young and smiley but can not deliver. No substance to them. Give it the sales pitch but do not compare to Michael Jones. Who sold our flat for the asking price and in 6 weeks and kept us informed all the way through.
Only agency I have come across who "sign" you up for 6 months.
Apparently phone calls are recorded and Wesley isn't in the office when you call. But if you pop in after 5 minutes he is sitting in the back of the office.
Come across as having no compassion, empathy or as nice as they make out but I might have misjudged them.
Awful agency, stay clear.... Read more
Seller
13th Oct 2017 (8 years ago)
J Ancell
I started work with W Welch about a month ago after they called me in for an interview. The first few weeks took some getting used to the Sales and Lettings office is extremely fast paced and non-stop but it keeps the day exciting and challenging. All the guys work extremely hard and with professionalism and managing to keep that all important sense of humour.... Read more
13th Oct 2017 (8 years ago)
I Carter
My Mortgage Company works closely with W.Welch to compliment the fantastic service they provide to their buyers and sellers. We would highly recommend the service W.Welch provide in Worthing... Read more
13th Oct 2017 (8 years ago)
D Jennings
Absolutely superb, professional and friendly company offering the very highest standard of estate agency, would happily recommend to everyone I know!... Read more
13th Oct 2017 (8 years ago)
K Waters
Wez and Paul were great to deal with they know their stuff and helped us sell our house. In fact the first people they showed it too bought it. Would highly recommend. Good guys to work with.... Read more
Seller
30th Aug 2017 (8 years ago)
A Smith
Great agency to work for and all such lovely people to work with. Love coming to work everyday!... Read more
7th Aug 2017 (8 years ago)
S kingsley
Totally unreliable - more chance of selling my house myself- all the typical estate agent BS!!! Get you on board then nothing - terrible service and then when I ring - get told someone will ring back does it happen no!! And agents wonder why companies like purple bricks are about. My advice try someone else!!!
... Read more
Seller
3rd Feb 2017 (9 years ago)
K Moore
Dreadful people to deal with if you're trying to let.
My son paid them £450 (£250 'application fee & 2x£100 for credit referencing). They messed him around for 2 months saying the flat wasn't ready and 2 weeks before Christmas told him his application was declined and there would be no refund. Now refuse to answer messages, emails or talk about it. We will be pursuing the matter through the court.... Read more
Tenant
16th Jan 2017 (9 years ago)
P jenny
we were VERY dubious starting off due to the disappointment from a 'mainstream and cooperate' agency on the high street but our opinion was completely shattered by the team at W Welch. We soon realised we were in more contact with them than we were with our own agents so we jumped ship and are OVER THE MOON!!!! Shows family orientated agency really are much better than the others....well this one is! THANK YOU AGAIN... Read more
16th Nov 2016 (9 years ago)
J Haynes
Best ever agents I ever dealt with! PROFESSIONAL. .. FRIENDLY. .. KNOWS EVERYTHING ABOUT THE PROPERTY THEY SELL... BECAUSE OF THEM I AM NOW IN MY DREAM HOUSE! I WILL NEVER FORGET THEM!!! HAVE ALREADY RECOMMENDED THEM TO MY LOCAL COLLEAGUES!!! THEY NEVER GAVE UP EVEN WHEN I DID! NOT ONLY DID THEY SELL MY HOUSE THEY WENT THROUGH EXTREME LENGTHS TO FIND ME A NEW HOME AS WELL! AND THANKS FOR THE LOVELY BOUQUET AND WELL WISHES FOR MY NEW HOME! SPECIAL THANKS TO DOM, KEITH AND SAM! THESE GUYS ACTUALLY SELL A HOUSE.. NOT LIKE SOME OF THEIR 'WELL ESTABLISHED' COMPETITORS LOCALLY..
DR HAYNES... Read more
Seller
6th Nov 2016 (9 years ago)
L king
enthusiastic and reliable! such a friendly team, other agents want to charge ridiculous rates for marketing whereas wes was able to offer me high end marketing for free and sold mine in a week!! really does show that those who care will sell... Read more
Seller
3rd Oct 2016 (9 years ago)
H Smith
my experience with W Welch has been brilliant, I usually become very anxious around professionals ie booking doctors appointments etc so was expecting to become stressed with the usual aggressive aproach however the team made me and my partner feel very relaxed throughout the whole process...thank you wes!!... Read more
9th Sep 2016 (9 years ago)
M Eastaugh
My experience with Sam at W.Welch was amazing. I couldn't recommend them enough. He knows exactly what he's doing and does it so well. He is extremely professional, friendly and has so much knowledge, experience and enthusiasm. Exactly what an estate agent should be and so much more. Keep up the great work and I wish you all the very best success you deserve it.... Read more
28th May 2016 (9 years ago)
D Roberts
From a prospective purchaser's view I consider that the staff I recently dealt with repeatedly did not return phone calls or have much knowledge about the particular property I was trying to purchase.
If I was a vendor I would not want them representing me!
There are many other Estate Agents in Worthing to choose from that are professional, experienced and courteous, which clearly W Welch are not.
Also if you check back on the reviews one of them was written by Domenica the office manager. Its a bit sad when they have to write their own reviews!... Read more
Buyer
8th May 2016 (9 years ago)
L Montgomery
Sam managed to land us our dream house and has been nothing but amazing throughout this intimidating process. It's clear Welch are willing to go above and beyond any other local estate agents - would highly recommend.... Read more
Buyer
25th Apr 2016 (9 years ago)
A Stephens
If you want the best example of a bad stereotypical estate agent, this is the company.
Shiny suits, no knowledge of the housing market and even have the big BMW. If they were not estate agents, a career as second hand car salesman's would beckon.
There are much better agents in the Worthing area in my personal opinion, and these I would avoid.... Read more
15th Mar 2016 (9 years ago)
J F
We had a brilliant experience with W Welch Estate Agents. From the outset we found the team, especially our agent Domenica and Wes himself to be professional and caring. They kept us updated throughout what was quite a tricky sale and purchase. The photographs they arranged of the house we sold were excellent and attracted many viewings. We received several offers very quickly and when our selected buyer later pulled out (for reasons outside Welch's control), they were straight on the case and resold it within days. What really set them apart in our eyes was having been disappointed to lose out on purchasing an ideal house, Wes personally found us another house on the same road and secured our purchase of it the next day! Highly recommended... Read more
Seller
12th Feb 2016 (9 years ago)