A Jackson
We bought through wards. The staff were very helpful and always answered any question or query we had. Especially Georgia who sorted it all out for us.
Can’t thank you all enough... Read more
Buyer
21st Dec 2025 (5 weeks ago)
J Stout
I would like to thank Jordan, Georgia, Rachael, Samual, Matthew Dani, for all the support in selling our property in Minster to relocate off the island in November 2025, the staff were highly professional and we was put at ease by Rachael keeping us up to date on a daily basis.... Read more
Seller
18th Nov 2025 (10 weeks ago)
S Parkinson
Purchasing another rental property with wards of Sheerness was made very easy. From viewings to completion was a simple process. Plenty of communication and any question answered promptly.
Working with Jordan and Matthew to find the right property was made enjoyable, fun and had a laugh along the way aswell as being professional to make the purchase happen. They always made time for me for viewings around my work schedule.
Thank you so much for your time and I look forward to the next one. Keep up the great hard work you all put in.... Read more
Buyer
22nd Jun 2025 (7 mo. ago)
L Young
Charlie was amazing from start to finish. Pro-active, efficent and always on hand for any questions we had which made this a very smooth process. We will defo be recommending wards to friends and family. Thank you :)... Read more
8th Mar 2025 (10 mo. ago)
C Analouf
Excellent service from Matt Hayes. He’s very knowledgeable and extremely helpful. Always available for support and guidance and went out of his way to check on progress. I wouldn’t hesitate to recommend to friends and family . Thank you Matt!... Read more
11th Jan 2025 (1 year ago)
undefinedtracey
Swift, friendly, helpful service. Matt was extremely knowledgeable and helpful and guided us through the sales procedure to accomplish a quick sale. Thanks Matt and all those involved in the process... Read more
Seller
19th Dec 2024 (1 year ago)
O Omomi
Hi
Waoh.
I was really happy and over the moon with regards to reception I received from Jordan and Charlie at wards office in Sheerness on the 9/11/2024 when I went to pick up the keys to my house.
Charlie as I expected was there and found that she is the
most beautiful lady I have met so far. Georgia was not there. She was so sweet on the phone and caring.
I have previously spoken to Charlie on the phone and was not surprised when I met her in your office and found her
so beautiful and caring. She was also so sweet and caring.
Jordan was
a gentleman and three
are great assets to Wards@sheerness.
I was presented with boxes of
beautiful hampers - loads of them that it took me the whole day to get throught them- assorted
drinks,
alcohol
free beer , chocolates, biscuits , name
it.
Wards is where to go if you looking to buy or rent a property.
Thanks Charlie and Jorda and Georegia .I love you guys.
Will come
again.
Olu Omomi... Read more
Buyer
11th Nov 2024 (1 year ago)
Becci
Dealt with Georgia at wards of Sheerness, she was super helpful, friendly, took what we wanted on board, she often sent suitable properties via email or text and she wasn’t pushy. I’d recommend wards and especially Georgia if you’re looking at selling or buying... Read more
2nd Nov 2024 (1 year ago)
S Jackowski
I am 99% through buying a house through Wards and the experience has been incredible!! I felt really supported and reassured throughout by Georgia, and she really shared my enthusiasm when I walked into my dream home. I had mixed experiences with other estate agents in sheerness and would definitely recommend Wards... Read more
Buyer
30th Sep 2024 (1 year ago)
W milne

Over the past 18 months, we’ve been building our property portfolio, and I can confidently say that Georgia Simpson at Wards of Sheerness has been nothing short of exceptional! Her professionalism and outstanding customer service have truly stood out.
Georgia consistently goes above and beyond to ensure that the needs of both buyers and sellers are expertly managed. Recently, we encountered some unexpected challenges with a seller’s mortgage company. Despite the complexities, Georgia remained focused on her seller’s best interests, providing invaluable support and negotiating a successful path forward.
As an investment buyer, I’m aware that such situations can arise, but the seller was in a position where the sale was crucial. The lengths Georgia went to in order to secure the best outcome were truly remarkable.
I look forward to many more successful transactions with her in the future. If you’re looking to buy or sell, I highly recommend Wards of Sheerness. Be sure to visit and ask for Georgia—she’s fantastic!... Read more
Buyer
16th Sep 2024 (1 year ago)
D James
Thanks to wards for finding our forever home. Georgia has been amazing keeping us updated chasing things when it has needed to be done. She is a credit to this office and hope they see how valuable she is to them. very quick at calling back and always making sure that if we need anything else she is just a phone call away.... Read more
Buyer
22nd Aug 2024 (1 year ago)
L Lewis
Charlie and Georgia were so helpful. Always easy to get hold of and viewings were set up quickly. As soon as we got in contact we were emailed when new properties became available which was so helpful!... Read more
24th Jul 2024 (1 year ago)
D Cousins
Georgia was a great help and went out of her way to help us with our sale and trying to help us find a new property ????. Would definitely recommend ????... Read more
Seller
17th Jul 2024 (1 year ago)
K Wall
Charlie has been very helpful in indeed, keeping me up to date on my house sale. She has always been polite and always cheerful! Thank you Charlie and Wards of Sheerness.... Read more
Seller
27th Jun 2024 (1 year ago)
Valerie
I would just like to say " Charlie " at the Wards office in Sheerness is the most helpful and professional person, I've spoken to, within an estate agency for a long time. Charlie was friendly, positive and informative taking the time to listen and answer all my questions. Because of Charlie, it has given me the confidence to purchase a property through Wards.
She is a credit to this company, so hoping they appreciate having such a talented young lady!!... Read more
Buyer
29th May 2024 (1 year ago)
L Roach
Phil, Michele and all the team at Wards Sheerness have been absolutely fantastic from the moment I booked a valuation on my home to the day I handed over my keys. I can't recommend enough, thank you.... Read more
Seller
28th May 2024 (1 year ago)
J Warren
Wards of Sheerness have been amazing. Charlie Kemp listened to my requirements for a property and I was only sent by Charlie those that were what I requested. Charlie and the branch manager Phil kept me in the loop, updated me with how things were progressing and really worked hard to get a good deal for the seller and for me as the buyer. Great job.... Read more
Buyer
2nd May 2024 (1 year ago)
P Goundry
After getting no where for weeks with our existing agent we decided to change to Wards of Sheerness, from the get go they were excellent, they arranged an Open House viewing for the weekend after we went live and within a matter of days we had 5 viewings arranged, from those 5 viewings we received 4 offers, and we are now Sold STC to first time buyers, from listing to accepting an offer was about 3 weeks total. I do have one major regret, my only regret was that I didn't choose Wards of Sheerness to market my property first! but we live and learn.... Read more
Seller
24th Apr 2024 (1 year ago)
S Matthews
Hands down the best service, this was my first time buying a house and I was nervous about it and how it all worked. Charlie helped me massively and pointed me to the right places. Would definitely recommend... Read more
Buyer
7th Mar 2024 (1 year ago)
I Russell
just sold my house through wards sheerness many thanks to Phil and the team for all their help even turning the heating on when the house was empty in the cold spell when i could not get there thanks again for their help... Read more
Seller
7th Mar 2024 (1 year ago)
C Hiller
Charlie and Sharnie were very professional throughout the whole process. They were exceptionally friendly to us and prospective buyers. Thank you to you both.... Read more
27th Jan 2024 (1 year ago)
B M
Wards Sheerness provided a very good service. Wards have a monopoly of the market in Kent, most houses are advertised through them. I was able to view a number of properties in the area on the same day and it was very easy to set up. A contractor from the Estate agent (her name escapes me) was there at a few properties I saw, she was very friendly and knowledgeable of the area which helped as I am not from the area.
Sharnie Langford from the sheerness office has also been very helpful in the purchasing process. Philip Abrahart was very helpful and rectified a number of issues that I encountered along the way.
I also used the broker that was recommended, happy with the service provided from the broker. Although I did use the same lender as my AIP that I obtained before contacting the broker. Great customer service from Lyndsey Morgan.
I would definitely use Wards Sheerness again.... Read more
Buyer
10th Jan 2024 (2 years ago)
M Collins
We recently marketed our home using Wards Sheerness. The service provided by Charlie Kemp was exceptional. She ensured we received updates regularly, was excellent when showing prospective buyers around and went over and above to provide a faultless service. Charlie is an asset to Wards.... Read more
Seller
8th Jan 2024 (2 years ago)
J beer
We have recently just sold our property through Wards Of Sheerness Estate Agents . We have worked very closely with Sharnie and Charlie and the work and effort for the move to run smoothly , even though we have had some very difficult challenges ,there knowledge and professionalism has been exceptional. I would highly recommend both advisors and a 5 Star service!!... Read more
Seller
5th Jan 2024 (2 years ago)
D Pyne
I had the pleasure of dealing with Charley at Wards, she was very good when she helped me to sell my property. She is very kind, helpful and sent regular updates, patient and Charley is so understanding.... Read more
Seller
21st Oct 2023 (2 years ago)
A Holmes
We had the pleasure of having Charlie Kemp show us around some lovely houses but mainly she helped us find our perfect first home. We can’t thank her enough, great communication and always there to help and get answers to any questions we had. Thanks again Charlie :)... Read more
Buyer
15th Oct 2023 (2 years ago)
K Oliver

Wards have been informative throughout the sale of the property, sending emails and updates. I wasn't expecting this, from past experience, so this was nice and refreshing. I was usually able to get hold of someone who could help with any matters and concerns, unlike other estate agents, who seem to tells 'porky pies' about not being in the office when they are but don't want to talk to you. Yes... we can tell.
There was just one thing that I have removed 1 star for, and that was.....
At the beginning when selling the property, within a month of no luck of finding a buyer the office were telling me to reduce the price, which obviously benefits Wards as they get it sold quicker and get paid. However, I did not reduce and kept it the same, where I eventually sold it, and did negotiate a small drop with the buyer. Had we reduced the sale price, its possible that we would still had to negotiate a further drop in price as buyers always like to bag a bargain. That would have been 2 price drops instead of the 1.
Otherwise, very pleased with the service. And I would always recommend using Matin Tolhurst to do your conveyancing. Excellent service from them, used several times.
Thanks Wards.... Read more
Seller
5th Oct 2023 (2 years ago)
J Jackson
So just moved from Halfway to Minster on Sea to our dream house. We used Wards and found them more than helpful. Jordan Summerfield met us first with a great attitude and the journey went well throughout . Big thanks to him and all at Wards. Jane and Trevor... Read more
30th Sep 2023 (2 years ago)
A Killick
Fantastic estate agents! Big shout out to Jordan who found us our dream home in just a few weeks. As well as Michele who always kept us updated and reassured us whilst in the process, which was so helpful as first time buyers. Would recommend to anyone ????... Read more
Buyer
29th Sep 2023 (2 years ago)
C Kavanagh
Jordan summerfield
Jordan has been so so helpful to us, keeping us updated every step of the way as we’re buying our first home and don’t really know what we’re doing and he has really made it so much more easy for us, he explains everything to us so we understand what’s going on and is always at the end of the phone if we need him and so attentive, we’re so thankful, highly recommend using jordan!!!... Read more
Buyer
8th Aug 2023 (2 years ago)
V Danev
I had the pleasure to be served by Phil and Keiran. I was quite stressed as I was leaving the country and never sold a property in the UK before. They have sold my home on the first viewing for above the asking price and managed all the paperwork as I was not I n the UK at this time. Could not imagine better service. Thank you so much for the amazing service.... Read more
Seller
22nd May 2023 (2 years ago)
S Henry
Great experience with the super-friendly staff at this branch.
Kieran of the team has been my main point of contact, and has been very helpful and assistive.... Read more
29th Apr 2023 (2 years ago)
C kennedy
I would like to say a big thank you to kieran, Katie and the team at wards estate agents Sheerness for all the help they gave in the purchase/selling of our properties. Thanks again. Chris and Karen... Read more
Seller
1st Mar 2023 (2 years ago)
K Moore
We would just like to thank Jordan Summerfield and his team at wards Sheerness for helping us buy our new home. Jordan made the process a lot shorter and less stressful than we thought it going to be. The team answered any questions we had as quickly as possible, giving us regular progress updates throughout the process.
We would highly recommend Jordan and his team.
David & Kim Moore... Read more
Buyer
24th Feb 2023 (2 years ago)
P ellis
They said they would sale it and they did, in a week. Communication was great. Fuss free sale.... Read more
Seller
24th Feb 2023 (2 years ago)
S ball
Would like to say a big thank you to Kieron for putting us in touch with letting team very helpful... Read more
Landlord
4th Feb 2023 (2 years ago)
D Elhammadi
I can’t even give 1 star to wards at sheerness. The communication is beyond awful. To this day they completely miss sold the house to us. Half the time they had no idea what was going on. We bought a new build and was told we would be moving in April 2023. This got delayed until December 2023 in the end. They would lie and tell us incorrect information. In particular Joanna was awful, we had to chase stuff (e.g certificates) which we were then told by the actually people issuing them that wards just hadn’t bothered to chase. Absolutely horrendous experience. Worst mistake of our lives buying through them. To this day we are finding things out like having to apply for a parking permit to park at our own property which we should have been told about when purchasing the property.... Read more
Buyer
1st Feb 2023 (2 years ago)
D Curtis
We have had a great experience with Wards so far. Katie is very professional and has communicated with us throughout. Katie has also looked at all our needs and put us in contact with mortgage advise and solicitors who have also been outstanding and contacting us when they said they would. They also sent information through without delay.
Highly recommend... Read more
31st Jan 2023 (2 years ago)
C Morley
Joanna was very helpful... Read more
23rd Jan 2023 (3 years ago)
G Homewood
Myself and my fiancée just purchased our first house together using the services at wards, considering we had no idea what we were doing the staff we incredible and helped us through every step answering any questions we had, both Kirean and Katie were very professional and extremely helpful with everything we needed throughout the process, would highly recommend.... Read more
Buyer
12th Jan 2023 (3 years ago)
S Beer
All of the staff were brilliant couldn’t help us enough would definitely recommend ????... Read more
6th Jan 2023 (3 years ago)
M Lovelock
Great service from Wards, with Keiran being pivotal in a recent transaction. Being new to the BuyToLet landscape; his advice, time and local knowledge from the very first conversation with Wards has been very much appreciated.
He's an asset to your branch. Thank you Kieran, and all the others who worked with us too.... Read more
Landlord
11th Oct 2022 (3 years ago)
J Greasby
Went above and beyond to help with a smooth transaction. Especially Dani who was simply awesome... Read more
11th Oct 2022 (3 years ago)
J B
We recently purchased a property through wards sheerness. The staff were fantastic from beginning to end. Kieran showed us around the property and was knowledgable of the property and area. Michelle and Claire were also very helpful with getting us over the line with the admin. Thanks very much... Read more
Buyer
16th Sep 2022 (3 years ago)
R Mills

My partner and I are currently going through Wards in Sheerness as first time buyers, purchasing our first home. Our agent is Kieran and we both have to say that he has been absolutely brilliant so far. From the initial call with arranging a property viewing, to having our offer accepted and the process starting to roll out. Each time we've called, he's been there to answer our queries kindly, and in a very helpful, professional manner. Emails have been responded to straight away and his advice with services to use throughout the process, we agreed and took the offer up on which I will have to admit, I was a bit unsure of whether to do at first but can confidently say that I'm very happy we did and this has made our own process very smooth . I would also like to add that the receptionist who sometimes answers our calls (if it doesn't go through directly to Kieran), has been very helpful as well. I would recommend Wards in Sheerness and would also add that my partner and I feel like we're being looked after in very capable hands.... Read more
Buyer
14th Sep 2022 (3 years ago)
C Bishop
Unprofessional. Nightmare to deal with of you are trying to buy.... Read more
Buyer
20th Mar 2022 (3 years ago)
L Hickman
Came to wards sheerness to help my daughter with finding a new build property , a lovely young lad named Luke was very helpful in setting my daughter up into her future home. Luke was very helpful and had a lot of time for us. We will be using wards and coming back for Luke again... Read more
14th Mar 2022 (3 years ago)
M rol
Phil and the team at Wards recently helped me sell two properties. From finding a buyer to seeing the sales through to completion, the service was 5 star, very professional and altogether a fantastic customer experience. If you are looking to sell your property I would highly recommend instructing Wards at Sheerness. These guys deliver great results!... Read more
Seller
26th Nov 2021 (4 years ago)
L Card
Contacted them on line regarding suitable properties to buy... Read more
1st Jul 2021 (4 years ago)
D Kopyciok
I had the pleasure of dealing with Wards during the recent purchase of my home. Jordan Summerfield was the agent who assisted me during the process alongside other team members. They were very helpful throughout and patient with my numerous queries. I recommend them very much for house purchase... Read more
Buyer
28th Apr 2021 (4 years ago)
M Dando
Thanks to Phil and the team for completing our sale and purchase during the covid/lockdown periods between June 2020 and Feb 2021. We got there in the end!... Read more
Seller
21st Apr 2021 (4 years ago)
C Stubbs
Wards were friendly and helpful, and keen to sell for us without being too pushy. Everything was done quickly, and viewings were arranged before the advert had even gone live. Within a few days of our house being marketed we had two offers at full asking price and it was sold. Thank you Wards of Sittingbourne.... Read more
Seller
12th Mar 2021 (4 years ago)
Keith
I can only say as I found..
I dealt predominantly with Phil personally, (although I found his team equally as impressive when I did deal with them),
Phil is a most impressive professional man, he never dodged my calls and responded timely to my emails, If I needed to sell again I wouldn't use anybody else,
Phil your a star!! Thank you buddy :-)... Read more
Seller
10th Mar 2021 (4 years ago)
S Stroud
From the 1st time my Sister and I met Phil we were impressed how professional and knowledgeable he was. Phil always returned our calls promptly to answer any queries we had and always looked into any hiccups that arose with knowledge and calmness! It was quite a long process due to lockdowns and staff working from home but if Phil wasn’t available another member of the branch would assist or refer it to Phil if unsure. We would definitely recommend Wards, Phil especially, without hesitation.... Read more
12th Feb 2021 (4 years ago)
J S
Amazing professionalism and excellent service! I approached Wards Sheerness after having our property for sale on the market with other agencies for months. Claire Wood came to evaluate my property, she answered all my questions and had a clear strategy of how to market our house. Seen many estate agents, I was sceptic but for my surprise, everything worked exactly as she said. Our house was sold in 2 weeks and on full price. If you want to sell your house, I would highly recommend Wards Sheerness and Claire Wood services. Worth every penny!... Read more
Seller
10th Feb 2021 (4 years ago)
B Begum
Shocking service. Avoid like the plague. Tried to buy a house from them and was told that I had to use there apparently local solicitor. was also told that I would only get to see houses that have come to the market after people who are using the solicitors and mortgages that they want you to use. It was so bad that I have report to trading standards... Read more
Buyer
10th Feb 2021 (4 years ago)
M Westy
Very pleased with the overall service. Phoebe at the Sheerness office was very professional and helped us find our new home very quickly. She was very helpful and kept in regular contact with us throughout the whole process. Would highly recommend.... Read more
Buyer
10th Feb 2021 (4 years ago)
They promised me they coukd rent it in days they stuck to their word, many thanks to Tony, Alex and Laura you done fab, also special shout out to Estelle I’ve another x3 of which I will change over to wards over the coming months... Read more
Landlord
10th Feb 2021 (4 years ago)
J Lafferty
Our property was over seen from start to now the finish both by Claire and Pheobe of whom both myself and my wife agree have not only been very professional in all areas in this sale with great communication but also made us both feel assured and at ease in what can be a very stressful time.
Both ladies come across as friendly and extremely helpful where nothing has been a problem can't thank them enough for being their at every turn. Brilliant Team.... Read more
Seller
10th Feb 2021 (4 years ago)
S Harding
Our viewing was conducted by Jordan. Professional throughout and not at all pushy. He made a potentially stressful situation a pleasure.... Read more
13th Oct 2020 (5 years ago)
A Powell
Registered my details , no contct from anyone.
Called to ask if my details are correct , still had no response .
As a cash buyer its there loss not mine , i wont be useing them for my search for a house.
Very poor customer service.... Read more
Buyer
25th Aug 2020 (5 years ago)
K Sexsmith
Phil, Claire and Glen at Wards in Sheerness have been fantastic. Firstly selling my mum's house within 24 hours of putting it on the market, and secondly finding the perfect house for us. During the Covid19 crisis, Phil has kept in contact with me, giving me peace of mind that our sale and purchase are still progressing at such an awful time. I cannot thank them enough and would recommend them in a heart beat to anyone selling or buying a house.... Read more
Seller
16th Apr 2020 (5 years ago)
K Crowley
I’ve been to quite a few Estate Agents and even worked in the business myself, seeing both sides so I know how frustrating the experience can be as a customer, but know the reasons why as a worker.
Didn’t have that at all with this branch. Very reliable, friendly and definitely felt like a valued customer that they always had time for. Never had to chase them up for anything and any time I needed something they either gave it to me straight away or phoned me back in minutes. None of this “we’ll let you know” and then never call you back rubbish.
Even when dealing with the seller to secure a deal it was a very swift process that happened over 10 minutes.
Shoutout to Glenn Harris; remarkably professional chap that was there every step of the way to securing my family home. Thank you very much... Read more
Buyer
20th Feb 2020 (5 years ago)
L Ellis
I called Wards at Sheerness and spoke to the secretary, Dani, who was very helpful as was the rest of the sales team at Wards Sheerness who gave me lots of advice in the purchase of my new home. Would highly recommend and won’t hesitate to go through Wards again.... Read more
Buyer
25th Jan 2020 (5 years ago)
J Carpenter
I found the team at wards sheerness to be extremely helpful it was refreshing in today’s busy world that they took the time to find out what Me and family needed and to put the wheels in motion talking me through the process every step of the way.
I would recommend this highly skilled team
Pop in and see them they will make you feel welcome with their friendly approach... Read more
10th Jan 2020 (6 years ago)
D O'Brien
Wards Sheerness and in particular Phil the Branch Manager have restored my faith in Estate Agents It's been a pleasure using them due to their approach, expertise and superb communication from all the team. If I ever need to use an estate agents again these would be my first port of call.... Read more
22nd Dec 2019 (6 years ago)
P Gill
Great branch and brilliant staff. Phil Abrahart, the branch manager has all the knowledge and experience as well as over 20 years experience in the area. Highly recommend!... Read more
20th Dec 2019 (6 years ago)
S Elliott
Great team with professional service.... Read more
16th Dec 2019 (6 years ago)
D Bounds
I've been looking for a new property within the Kent area and Philip, the branch manager has been extremely helpful with his advice. He's been able to guide me to potential properties that fulfill my requirements and has helped me consider factors I hadn't previously envisoned.
Philip is clearly an expert in his field and there really isn't anything he doesn't know about property. I will always consider buying and selling with Wards and Phil will always be my first point of contact.
A pleasure doing business with these guys!... Read more
11th Dec 2019 (6 years ago)
C Fox
Dani and the team were very helpful with our house sale. The whole process was efficiently dealt with... Read more
Seller
11th Dec 2019 (6 years ago)
E Toms
Dani was very friendly and helpful with helping us source mortgage advisor and property, highly recommend!!!... Read more
11th Dec 2019 (6 years ago)
M Brown
Very friendly service. Quick to deal with any issues and great communication throughout the whole process all the way up to, and including, completion. Would highly recommend, made the whole process easier... Read more
21st Nov 2019 (6 years ago)
M weekes
Good service... Read more
17th Oct 2019 (6 years ago)
A Whiting
I looked in the window... Read more
22nd Sep 2019 (6 years ago)
K Jacques
Would not recommend to anyone, service very poor.... Read more
21st Sep 2019 (6 years ago)
P ingram
fantastic service from Phil Louis Claire and Owen and Danielle and their viewing guides, well all the team at wards sheerness who handled the sale of my late nans property for my dad ... from start to finish they have been wonderful ... from Phil seeing myself and my dad way back in March when nans bungalow was valued, he was so sensitive to our family's loss and gave us some first class professional advice . the team did all the viewings for us and generated more interest then I would of expected and secured us an offer 10k above the guide price... we used wards recommended solicitors and the conveyancing process was very smooth.. thank you to all the team for your efforts we will never forget your kindness and professionalism in handling our sale... Read more
Seller
12th Aug 2019 (6 years ago)
M Rahman
Good estate agents with a variety of property for all budgets... Read more
23rd Jul 2019 (6 years ago)
B Bennie
Fake reviews the only estate agent to ask for money beware why would u need to pay for them to send out houses u will not receive any Waste of money... Read more
8th Jul 2019 (6 years ago)
K Kaila
Provide good service. Efficient and well organized but bit on the expensive side.... Read more
6th Jul 2019 (6 years ago)
D MacArthur
Thanks Phil for a great house love it... Read more
Buyer
2nd Jul 2019 (6 years ago)
A van-de-peer
Brilliant people to deal with... Read more
1st Jul 2019 (6 years ago)
L Richardson
Excellent service and friendly staff would diffently use again... Read more
1st Jul 2019 (6 years ago)
H Arnold
excellent service, very helpful friendly staff. i would definitely recommend!... Read more
1st Jul 2019 (6 years ago)
I Jackson
Thanks owen... Read more
1st Jul 2019 (6 years ago)
R Henderson
Brilliant service would recommend 100%... Read more
1st Jul 2019 (6 years ago)
T jackson
Excellent service... Read more
1st Jul 2019 (6 years ago)
T Grayson
Very friendly and helpful throughout
Would recommend them without hesitation
Thank you all so much... Read more
17th May 2019 (6 years ago)
J Herbert
First time buyer - The whole team were very accomodating and Owen in particular made everything really easy to understand for an idiot like me. I've gained a home and a friend through Wards, and I cannot recommend enough that you do the same (Zoopla sucks)... Read more
Buyer
10th Apr 2019 (6 years ago)
L French
Very helpful & efficient service from Owen Bailey @ Sheerness Branch... Read more
10th Apr 2019 (6 years ago)
J Tanner
Wouldn't use as my estate agent but unfortunately bought a property through them. Terrible customer service.... Read more
Buyer
25th Nov 2018 (7 years ago)
T Bailey
Excellent service from start to finish with Owen Bailey. From the moment we walked in to the branch he answered all our questions and was very helpful. Highly recommend, very professional.... Read more
4th Oct 2018 (7 years ago)
B russell
I would like to thank the staff at ward and partners for all their help finding me a house, nothing was too much trouble for them in helping the purchase go through, again thank you for your excellent service.... Read more
Buyer
4th Oct 2018 (7 years ago)
C Abrahart
I have used Ward and Partners several times now and I have always had great service when buying and selling a house. Phil and his team at Sheerness have always gone above and beyond the call of duty. I would highly recommend using them.... Read more
Seller
18th Sep 2018 (7 years ago)
K Woollacott
The worst estate agents I've ever had the displeasure of dealing with.
They charge money for substandard photographs, arrange supposed views and no one turns up.. and are inflexible unhelpful and impossible to contact because nobody in the sheerness office answers the phone.
I also took a day off work to view a properly listed by them and waited almost 2 hours outside before finding out the agent wasn't coming.
Avoid this branch.
We eventually listed our house with an independent estate agent across the road called Rule & Rule and it sold within 2 weeks.
Ward & partners are incompetent at best.... Read more
Seller
17th Sep 2018 (7 years ago)
P Wills
My daughter is buying a house through Ward and Partners Sheerness they have been the most unhelpful estate agent we have ever dealt with.
My financial advisor my conveyancing agent and myself can never get through to sheerness branch as they very rarely answer the phone.
Had to take a day off work to go to the sheerness branch to get things sorted they were very rude and didnt want to help.
I would definitely avoid the sheerness branch very inferior service.... Read more
Buyer
7th Aug 2018 (7 years ago)
C Tyler
Where do I even start. They lied to us and to customers who potentially wanted to buy our house! They had no excuse why. I didn’t like them from the start but thought we would give them a chance and they proved me correct they don’t care how they treat people. Do not go with these time wasters! They have wasted our time!... Read more
Seller
4th Jul 2018 (7 years ago)
J Brook
Worst estate agent on the island - totally corrupt & deal with a builder ‘Searle’ who builds houses that are death traps but they won’t tell you that!!!
The manager is useless - still waiting for a return call from over a month ago!... Read more
22nd Jan 2018 (8 years ago)
C Webster
I’ve dealt with Louis on many occasions and every time he goes above and beyond to help, nothing is too much trouble and does so in a professional yet friendly manor! Would highly recommend using them! Great service!!... Read more
31st Oct 2017 (8 years ago)
R Collins
Absolutely on point!!! This was my first purchase and the team could not have been more helpful.
Owen very quickly got to grasps with my requirements and quickly narrowed my list down. The first house presented to me by Louis met all my requirements and was the house I eventually purchased. He was professional throughout and was clearly acting in the interest of both myself and the seller. Michele from the Sittingbourne branch looked was my main contact through the transaction and I feel was instrumental in speeding and pushing things forward.
Thank you very much to you all, I hope to carry out more transactions with you in the near future ????... Read more
Buyer
6th Oct 2017 (8 years ago)
D guihen
Ward & partners are ok but very slow in sending people round to view our property when. we were told by phil that it would be sold in two weeks .all phils photos were not to our standard... Read more
Seller
11th Jun 2016 (9 years ago)