As landlords of a flat in Mayfair we have used different agencies in the area over the last thirteen years. We can genuinely say that Jackson and Stops have always been a delight to work with and their customer care for both landlord and tenant is notable, making them our preferred choice when finding a new tenant.
Viola was amazing, honest, and hustled for us all the way! She got us all the answers we need and made us feel so welcome. Get in touch with Viola if you want an amazing place and friendly service in London!
Just moved into a property managed by Seekers and the whole process has been absolutely smooth. The staff are friendly, and incredibly quick to address any issues. They're a lovely team, and even though I've only been their tenant for less than a week I feel so well-looked after.
AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Absolute shocking experience, I'd advise all landlords and anyone considering dealing with this company to avoid it like the plague. The most appalling service I've ever seen. The director Nigel Harvey has had more registered company names within this industry than I've had hot dinners. He's rude and uses foul language and his staff members are no better. He likes to use the *uck word and awful lot. Google if your reading I think this domain name should be struck off. They are promoting such disgusting service and poor service with vial language towards tenants. He's racist and should not be allowed to work with the public. He told one of Staff members to *uck off back home and he'll evict them. Medway and Maidstone council should shut this operation down. We are hard working uk citizens and just because of the colour of their skin he felt it was appropriate to behave that way.
We had the worse experience in our life trying to buy out first time property.
The person Kerry Anderson, the branch in Sheerness, Kent was the one that helped for this to happen.
I contacted the agency to see a particular property and we did scheduled a viewing. While I was giving all my information I was asked if we have had a meeting with their morgage advisor. I told Kerry that we have a meeting but in a different branch of the Mann estate agency.
Next day she called me to ask if I was sure as she cant see that scheduled. I then had to confirm at least 4 times that I am sure that we have a meeting as she didnt believe me. After we hang up I did send her the email correspondence with their mortgage advisor so she can belive me. Then we went to see the property, we liked it very much but we still had more viewings the next day. Next day comes, we managed to view few properties and to speak to Mann estate agecy mortgage adviser who gave us a quote that was higher then our current mortgage advisor has given us and not only higher but £120 monthly higher. Obviously we do not want to proceed with Mann estate agency so we call our mortgage and ask him to make an offer on the property we have seen the previous day. He does so and they refused to accept the offer and to send it to the vendor( which is against the UK LAW) In the same conversation they tell our mortgage adviser that if we give 10000 more they will tell the vendor and we agreed as we really liked the property.
Next day Kerry Anderson called and told us that the vendor is happy to proceed and that we just need to go and do our documents with their mortgage adviser. We tell her that we do not want to use their mortgage advisor and we want to continue with our urrent one. Then she tells us that in this case we cant buy the house. After what she said we told her that we would like to withdraw our offer and she said ok thank you and we hung up. Five minutes later she calles again introducing her as a different person and tried to convince us that what the previous person said was not true and we can proceed with our mortgage adviser ( which is bull). We have all the recordings of every voice call as a proof of everything that happened and everything i have written.
We will not leave this.
5* - what can I say? We've been with Seekers for +10 years now and they have been fantastic. No plans on ever moving. Stress-free and professional team :)
Not even worthy of the time or attention for a review, it is important however to forewarn others who may be thinking of using this ‘agency’.
No surprises that the owner/director, well passed pensionable age & shuffling pompously around the Maidstone branch would be so obscene & abusive towards clients as per the high number of appalling reviews across the internet in addition to mine & my partner’s own unpleasant renting experience. For reasons which will become obvious our names have been withheld.
Threatening, abusive & highly aggressive in particular towards females as witnessed by his conduct towards my partner, this malicious individual (& not the landlord) was the cause of our many issues, too long a list to document here.
The only reputation this agency has is that of extreme unprofessionalism, high staff turnover with numerous sackings taking place during our tenancy period alone, & alarmingly high levels of damning customer reviews.
The army of people leaving truthful negative reviews are mocked, called liars or trolls or told they are simply not known to Seekers & laughably threatened with legal action & other empty scaremongering tactics in a typically cowardly & bullying manner as if anyone in authority would take this character seriously in the first instance with his record of abuse. The more people that expose this highly disturbed individual the better.
Unfortunately this deranged man-child has no control over himself let alone anyone else & clearly has no issues with frequent displays of public self-humiliation. An utter embarrassment to himself & others.
It is hoped he soon finds the carer & the urgent medical attention that he so desperately requires.
Needless to say any laughable counter comments (which will remain unread) will be exactly that, empty threats & words of no value from a shambolic clown with zero credibility & someone so very obviously not right in the head.
41 High Street, Old Town, Stevenage, Hertfordshire
Thank you for helping me to sell my late husbands house.
Your customer service is first rate. You kept me fully informed throughout the process, and no matter who answered the 'phone, they knew who I was and made me feel like a valued customer.
Your rates and terms are very competitive.
All members of the sales team are friendly and helpful.
When I come to sell my house in a few weeks, I will most certainly ask you to sell it for me.
I have put a recommendation on my Facebook page.
Use this agent at your peril!
They will undervalue your house then snap it up themselves for much less than it's worth!
Make sure you get at least 3 different agents to value your house.