N Parsons
We experienced excellent service from Whiteknights at the beginning of our sale with lots of correspondence via email keeping us updated. All viewings were confirmed by email and conducted by the agent. At first our sale seemed quite straight forward but, unfortunately, due to complications on the buyer's side we were in the middle of a very difficult situation. It felt like everything was out of our control. However, the involvement of Tom Fisher - Head of Sales Progression - meant that we were finally able to exchange on our sale which nearly fell through. The service that Tom provided went above and beyond that of any estate agent we have encountered in the past. He made sure that we remained calm and spent a lot of his time liaising between us, our solicitor and our buyer's solicitor. He spent many hours obtaining lots of additional information in order to support our sale. He was always readily available by phone and/or email. We truly believe that the sale of our property would not have happened without him. We are so grateful to him as we are moving to a different part of the country and he's made sure it was as easy as it could be in such a difficult situation. I would highly recommend Whiteknights, especially with the guarantee of Tom Fisher being involved in your sale!... Read more
Seller
8th Mar 2018 (6 years ago)
S Khan
We recently brought a buy to let property from Whitenights and received exceptional service from start to finish from the entire team in the early/lower early branches. They were extremely helpful and professional at all times. I will definately use Whitenights again in the future and would highly recommend them to family and friends.... Read more
Buyer
1st Feb 2018 (6 years ago)
Whiteknights are a very personable local agent. You can trust that they know the area, the market, and that they'll tell you the truth about your house value / saw progress. They were also responsive in helping us to sell when things were going slowly. Good communication throughout too.... Read more
Seller
26th Nov 2017 (7 years ago)
K Robertson
Terrible. Far more interested in sending me properties they're struggling to sell than the one I actually requested.
I tried to arrange a viewing for a property and heard nothing back for days. They signed me up to their mailing list without my permission and spammed me with inappropriate properties that didn't what I was looking for. Tried to unsubscribe multiple times but I'm still getting spammed by them... Read more
11th May 2017 (7 years ago)
A Hassan
Very pathetic, unprofessional, abominable and atrocious service. Would give 0 stars if tehre was an option. They checked us for weeks and prolonged the hand over, but when the time came for them to keep up the end of their bargain they were ready to hand over a disheveled, begrimed and inhabitable house, with fungus on appliances and stains of urine on matresses and excrection all over the toilets. During the checking they reassured us that they would have the house professionally cleaned however they now refuse to clean the house and have wasted our time and money.... Read more
Tenant
31st Mar 2017 (7 years ago)