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We listed our house with WhiteKnights Estate Agents a year ago today—mainly because their fee was cheaper than everyone else and, conveniently, their valuation was higher too. Looking back, that probably should have been our first red flag… but naively, we were sucked in.
What followed was pretty much a masterclass in what you don’t want from an estate agent. Communication ranged from poor to completely non-existent—we often felt like we were chasing them just to find out feedback from viewings and what was going on with our sale.
Viewings were another highlight… mostly carried out by what seemed to be a temp who knew absolutely nothing about the house or even the local area. Unsurprisingly, this didn’t exactly inspire confidence in potential buyers. Combine that with an inflated asking price, and it’s fair to say interest was… underwhelming.
Eventually, we were advised to drop the price quite considerably to “generate more interest.” After a few vague enquiries but nothing serious, and after all the effort of keeping a house show-home-ready with three young children, it all felt like a complete waste of time.
In the end, we terminated our agreement and moved to a competent estate agent—who then sold our lovely home in just 4 days, and for more than the revised (and realistic) asking price.
So yes, lesson learned: cheaper fees and inflated valuations aren’t always the win they seem. Based on our experience, I wouldn’t recommend WhiteKnights to anyone.... Read more
1st Apr 2026 (6 mo. ago)