M Renowska
We always had a great experiences with them in the past few years! The responses are alway very quick, and they are always ready to help you out.... Read more
12th Sep 2024 (18 weeks ago)
J S
We were looking for a property in Earley/lower Earley
We came across many agents however for this particular property which was marketed by Whiteknights, we met their estate agent Amilcar who understood our situation and was very helpful and quick to get us not only the landlord approval and then the tenancy process started.
I found Amilcar very helpful and understanding and at the same time
Very professional and doing all the checks very thoroughly
One particular agent in the area is asking more rent than what is marketed and is starting a price war
Based on my recent experience I will recommend Whiteknights and
Especially Amilcar... Read more
Tenant
2nd Aug 2023 (1 year ago)
R Herring
Anna from Lettings goes out of her way to be helpful! Called me back very promptly with updates!
Thank you again, Anna!... Read more
10th Feb 2023 (1 year ago)
S Veleski
!! Avoid them at any cost !!
They are the most unorganised, unprofessional and the rudest agency I have ever been with, they have left us without a shower for over 3 months, the lied about the property being professionally cleaned, all they care about is money!
Lesley and Rob their head of lettings are the people that we have been dealing with, Rob was lying through his teeth to get us into the property, these people don’t have any respect for their tenants!
And now since we left the property they are causing so many issues it’s actually an utter joke.... Read more
Tenant
15th Sep 2022 (2 years ago)
J K
First-time renting professionals who are relocating from overseas, please be aware of unreasonable and unjustified ask to produce a guarantor. I’m a senior manager at a reputed organisation being transferred to the UK recently. Obviously, I don’t have a credit history in the UK and that doesn’t mean that I need a guarantor since I’m in a permanent position and my annual salary is well above 30x monthly rent. No other agent in and around Reading area had this condition for me. We were really interested in a house because of the availability of good schools and even negotiated to secure a guarantor for the first 12 months. But, Rob spoke to my guarantor in a threatening and bullying tone instead of helping the prospective customer and working with us. There is no customer focus, renting team is highly unresponsive, they almost never picked up my calls. While we asked for a guarantor deed to be reviewed with the negotiated clauses before paying the holding deposit, another offer was accepted when not even 24 hours had passed since the landlord accepted our offer the previous day. This is highly unprofessional. I won’t recommend WhiteKnights to anyone who would be first-time renters in the UK.... Read more
6th Jul 2022 (2 years ago)
M Rashwan
Worst Estate agent ever. They refused to arrange for house viewing unless I share my financial details with their mortgage advisor.... Read more
16th Apr 2022 (2 years ago)
Whiteknights were very effective at organising viewings resulting in two good offers of at least the asking price. Once the sale had been agreed however and responsibility passed to the sales progression team there we real difficulties in reaching anyone by telephone in order to obtain a progress update. The problems were compounded by the fact that the agents had persuaded our buyer to use bucket shop conveyancers that had paid them a referral fee. These conveyancers became victims of a cyberattack and what should have been a straightforward and swift transaction was delayed by about a month and more stressful than it should have been.... Read more
Seller
16th Dec 2021 (3 years ago)
R Control
Whiteknights were quick to help me with my request for a valuation and made an appointment for a couple of days time. They were quick, efficient and polite and friendly. Highly Recommended.... Read more
Seller
23rd Oct 2021 (3 years ago)
D Dunham
Excellent service. Highly professional. Danielle Hyatt-Roberts, of the vendor's estate agents delved deeply into problems in the chain and was a great help in resolving them. Dani was much more effective than the estate agent I was selling through. Many thanks Dani. X... Read more
Buyer
24th Jun 2021 (3 years ago)
C Parr
JOHN BENNETT! (FABULOUS)
Just wow where do I start!
After a crazy 4 months with what felt like a life time of stress
I feel rather saddened that I won’t be able to call John for rant and a laugh!
(All the emotions of buying&selling)
John is absolutely FANTASTIC!! He went above and beyond helping us get through our sale.
Our buyers solicitors weren’t the best and John really delivered and kept our buyer up to date constantly and reassured her and helped her with questions/queries throughout the process.
John would always call and check in with us and help in anyway he can! We feel so lucky to have such luck with John he made the process feel a lot more smoother and Me and my partner felt reassured it was in his hands! Thank you thank you!!
If we ever decide to move again in the future we will be sure to use John at whiteKnights
C... Read more
Seller
20th May 2021 (3 years ago)
H Khaira
Great service from Simon - got our property substantial interest and a worthwhile buyer within a small timeframe, especially considering that the previous estate agency failed miserably and wasted our time. Amazing sales progression service from John - kept us in the loop with any updates and helped push everything over the line even during the most challenging of times.
Thank you very much, would highly recommend for any sales in Lower Earley... Read more
Seller
11th May 2021 (3 years ago)
J Price
Great service from John and Simon with regards to the sale of our property. Would highly recommend.... Read more
Seller
18th Apr 2021 (3 years ago)
K osland
I cannot recommend Whiteknights enough! I have worked with many agents in the past and John Bennett is by far the best I have worked with. He made the transaction so smooth and kept me so updated and informed along the way. He is so pro-active in his approach to progressing the sale, unlike many other agents, and is clear in all his comms about what is the next step. If you have a sale with him you are in safe hands!... Read more
Seller
13th Apr 2021 (3 years ago)
D Willis
If Google allowed i would leave 6 ???? s. Massive thank you to John & Simon for selling our property. The service was impeccable, John was always on hand, pushing things along, kept me updated all the way, and went above and beyond any other estate agentI have previously used. . I honestly don't have a negative thing to say.
Thank you Whiteknights for making this transaction as smooth as possible.... Read more
Seller
26th Feb 2021 (3 years ago)
N Sawyer
We have been thoroughly impressed with Whiteknights, in particular John Bennett who has looked after our purchase throughout the whole process. Both John at lower Earley and Gary in Woodley are professional, have experience and knowledge in getting our sale through smoothly.
I’d highly recommend Whiteknights.... Read more
Buyer
6th Feb 2021 (3 years ago)
C desai
I have nothing but great things to say. My house was sold quickly and following this John Bennett was an absolute star in getting a difficult chain with lots of issues over the line, acting not just on my behalf but having to push on behalf of my buyers who were selling privately and so had no Estate agent! He was tenacious and always kept me updated and retained a great sense of humour throughout when at times I was despairing of the English property market... if you have John on your side, everything will turn out right in the end.... Read more
Seller
26th Jan 2021 (3 years ago)
M Fuller
If I could give 10 stars I would !!! Adam and John have been brilliant.. for a team that are mainly working remotely they deserve every credit to them. Thank you for my smooth move.... Read more
22nd Jan 2021 (3 years ago)
J D
I cannot praise John, Simon and the Lower Earley office highly enough in how much they helped my Mum navigate her recent house move. After a few obstacles that were thrown in our way during the process, John particularly went truly above and beyond in helping my Mum to pull everything together, even arranging help outside of his remit, and I do not know how we would have done this without him. Their fee is worth every penny. 10 out of 10, would recommend! :)... Read more
14th Jan 2021 (4 years ago)
D Bogle
My experience has been negative with this estate agent, I made an offer by email for a property in Earley and sought an appointment to view the property or be provided with a virtual viewing link.
A female member of staff rang my partner to say that she was unable to arrange a viewing as we were not under offer with our property. I found that quite astonishing and conclude that this lady must have a secret crystal ball to allow her to predict the future. We wont be going through them again.... Read more
7th Sep 2020 (4 years ago)
M Askari
I had a very disappointing experience with Whiteknights Lower Earley (Simon Wilkinson) in trying to buy a property. He was very misleading. As a buyer I had to chase him everyday on my offer and would never receive a straight answer, and I kept on increasing my offer everyday and came to asking price where he said the offer is accepted.
However for three days straight he made up excuses in trying to send me memo of sale while everything was complete from my end and there was something fishy going in the background. This behaviour is extremely unprofessional and I would advise everyone who is thinking to buy a property with Whiteknights to think twice about what kind of mental stress you are getting into.... Read more
Buyer
24th Jul 2020 (4 years ago)
I had a very disappointing experience with Whiteknights Lower Earley (Simon Wilkinson) in trying to buy a property. He was very misleading. As a buyer I had to chase him everyday on my offer and would never receive a straight answer, and I kept on increasing my offer everyday and came to asking price where he said the offer is accepted.
However for three days straight he made up excuses in trying to send me memo of sale while everything was complete from my end and there was something fishy going in the background. This behaviour is extremely unprofessional and I would advise everyone who is thinking to buy a property with Whiteknights to think twice about what kind of mental stress you are getting into.... Read more
Buyer
23rd Jul 2020 (4 years ago)
A Ingle
We recently purchased a house sold through Whiteknights and found them to be helpful and communicative. We were mostly in contact with John who was friendly and quick to act. The sale took a long time to go through and John seemed to be effective in encouraging action in those who were being tardy, and getting everything completed.... Read more
Buyer
9th Jul 2020 (4 years ago)
P Spence
We are very pleased with the service we received from the team at Lower Earley especially as it was during the pandemic... Read more
24th Jun 2020 (4 years ago)
Very professional easy to get hold of - generated a lot of viewings... Read more
Seller
1st Jun 2020 (4 years ago)
H mccullough
We had plenty of potential buyers view our property due to effective advertising and Whiteknights extensive customer base. Most importantly, they kept in contact with us every step of the way, especially after the sale had been agreed.... Read more
Seller
1st Mar 2020 (4 years ago)
S Paluri
SIMPLY THE VERY VERY BEST
Whiteknights are by far the best estate agent, they are friendly, courteous, practical, efficient, truthful and extremely reliable, every aspect of working with whiteknights is truly the best experience, all their teams are simply brilliant, sales/purchase, mortgage advise, sales progression, everything is absolutely perfectly organised. I very very highly recommend whiteknights.
THEY ARE SIMPLY THE BEST... Read more
9th Oct 2019 (5 years ago)
M Davies
Found a buyer immediately, good communication and friendly, knowledgeable service throughout the sales process... Read more
Seller
17th Jun 2018 (6 years ago)
Y Sharrocks
Admin is rude... Read more
25th Jan 2018 (6 years ago)
P Grierson
I let a property from Whiteknights Lower Earley a year ago and Rob and Lynne were fantastic during the initial setting up and ongoing letting. I was well supported and the communication was first rate - a real credit to the business.... Read more
Landlord
16th Nov 2017 (7 years ago)
J coop
I'm afraid we didn't get on with this Letting agent, we've been letting our property for 15 years, but sadly didn't receive the service we expect from Whiteknights. To the extent that we lodged two official letters of complaint with them, but their response was unhelpful. To anyone else I would suggest using a letting agent that is ARLA registered.... Read more
Landlord
16th Sep 2017 (7 years ago)
A User
Admin is rude... Read more
A User
I'm afraid we didn't get on with this Letting agent, we've been letting our property for 15 years, but sadly didn't receive the service we expect from Whiteknights. To the extent that we lodged two official letters of complaint with them, but their response was unhelpful. To anyone else I would suggest using a letting agent that is ARLA registered.... Read more
A User
I let a property from Whiteknights Lower Earley a year ago and Rob and Lynne were fantastic during the initial setting up and ongoing letting. I was well supported and the communication was first rate - a real credit to the business.... Read more
A User
Found a buyer immediately, good communication and friendly, knowledgeable service throughout the sales process... Read more