L Shurlock
Darren and his wonderful team have been so professional, efficient and helpful in the sale of my property in less than a week.
They provided an excellent service with great communication throughout the process from the valuation to the sale.
I highly recommend Williams Estate Agents to anybody who is selling or buying a property.
Thank you.... Read more
Seller
31st Mar 2025 (8 weeks ago)
C Fredericksen
I recently had Darren from Williams Estates Rhyl visit to value my property. Unfortunately, the experience was disappointing. Rather than focusing on the strengths of his own company or providing valuable insights about my property, the majority of the appointment was spent making disparaging remarks about a previous estate agent who had just left. It felt unprofessional and unnecessarily negative. I was hoping for a constructive and informative valuation, but instead, it became an awkward and unproductive conversation. First impressions matter, and sadly, this was not a good one. He seems like he is a very insecure little man and should speak to somebody about this before he loses Williams Estates even more sales.... Read more
Seller
4th Mar 2025 (11 weeks ago)
A reid
The whole team were great from the start.
Darren was efficient in putting our home on the market in a timely manor, explaining the process clearly and informing us of all relevant costs.
Samantha and Sarah were both fantastic at keeping us up to date throughout the whole process which helped given the stress associated with buying/selling a property.
All members of staff responds to calls and emails promptly which put us at ease. They appeared professional and friendly.... Read more
Seller
4th Feb 2025 (15 weeks ago)
Emma
If I ever need an estate agents in the future I will definitely be using Williams, from start to finish they have been very helpful & nothing is too much trouble for them. Would highly recommend. A*... Read more
C Tourist
I got a viewing of a flat for sale in Rhyl on the day I was visiting from Chester. Very well run and professional estate agents, recommended.
Have a look at all the properties for sale in the window while walking from the train/bus station to the front.... Read more
C Williams
Very friendly and responsive team.... Read more
6th Nov 2023 (1 year ago)
L Parry
Great service always puts the customer first .... Read more
6th Sep 2023 (1 year ago)
J Cosgrove
Rude staff. Unprofessional.... Read more
20th Jul 2023 (1 year ago)
Jules
The team in Rhyl provided an excellent service and value for money. The marketing of my bungalow was done quickly and to a high and professional standard. Communication was great and they take the time and trouble to get to know their customers, providing the personal touch. Thank you Darren, Sarah and Sam.... Read more
Seller
18th Jun 2023 (1 year ago)
J Balo
Amazing place to find houses for great prices... Read more
10th Apr 2023 (2 years ago)
D Hardcastle
I am selling the property as an executor liiving over 50 miles away - they have been super helpful over viewing - selling the property in 3 days. They recommended an electrician when we required an electrical survey. AND when the sale fell through after several months (delays in getting probate) they only went and got a cash buyer at the asking price within 3 days of the property going back on the market - I consider them to be outstanding.... Read more
Seller
7th Jan 2023 (2 years ago)
L Jones
Coming up to 2 years I’ve been a tenant renting a property listed through Williams Estates (Rhuddlan) & From the beginning to present we’ve had nothing but positive experiences. They are always super happy to answer any questions I have (no matter how silly I thought they may be) They’re efficient when I need help with a problem regarding the property & Overall are just a lovely group of people to deal with. Never feel like I’m bothering them. Honestly have no faults :)... Read more
Tenant
7th Jan 2023 (2 years ago)
M Purnell
Best estate agents around. Service and staff are excellent.... Read more
24th Oct 2022 (2 years ago)
P Hewitt
Very helpful, friendly and ultra efficient.... Read more
22nd Jul 2022 (2 years ago)
J Bay
Absolutely AMAZING service from Darren, Sarah and the team at Rhyl.
Kept me updated every step of the way, and made my first commercial sale an absolute breeze.
Look forward to working with you again in the future.... Read more
24th Jun 2022 (2 years ago)
A Arands
Great place friendly staff ????... Read more
3rd Jun 2022 (2 years ago)
P Bowman
Wonderful staff two very helpful ladies glad I popped in!... Read more
13th May 2022 (3 years ago)
L Will
Unprofessional is an understatement….... Read more
4th May 2022 (3 years ago)
M Ali
Never been here only took a picture of the building cos its legendary... Read more
12th Apr 2022 (3 years ago)
P Fenton
Great... Read more
26th Mar 2022 (3 years ago)
J Williams
What a great team Nothing was to much trouble Very helpfull Certainly recomend them We bought a property through them
Outstanding service 5 stars .... Read more
Buyer
21st Mar 2022 (3 years ago)
J pasley
Darren of Rhyl Branch attended the property.
He was timely, smart, courteous and knowledgeable about the area.
efficiently measured, took photos and marketed my property.
my property had offers within days and offer accepted within a short time period
I would like to offer a sincere thanks to the team... Read more
Seller
4th Jan 2022 (3 years ago)
S Ashton
Darren and the Rhyl team sold my property in just over a week. They have been professional and courteous from the initial valuation and are keeping me informed of the progress each week which is fantastic. You can't beat a well established family owned business for fantastic customer service... Read more
Seller
16th Dec 2021 (3 years ago)
P Keating
Friendly and helpful... Read more
9th Oct 2021 (3 years ago)
L Jones
From start to finish the team were professional and courteous. Always happy to help with any enquiries.... Read more
4th Oct 2021 (3 years ago)
B Carter
Ideal. Helpful very kind and treated me with courtesy. 5 stars plus... Read more
24th Jun 2021 (3 years ago)
R Harby
Very good response... Read more
28th Apr 2021 (4 years ago)
F Fletcher
Fantastic
They got more communication done than the two solicitors... Read more
10th Mar 2021 (4 years ago)
A F
Williams helped me to sell a property in Rhuddlan. They conducted all the viewings on my behalf and we achieved full asking price within a week of the property being put on the market. Both during the process and after the sale completed they continued the negotiations and chasing conveyancers to ensure a swift completion. I would recommend Williams Rhyl to anyone seeking a hassle free sale with sound local knowledge and professionalism which exceeds expectation. Even from a buyers perspective, I think they have been exceptionally helpful, the team at Williams have ensured that the link between vendor and buyer continued post completion in terms of answering general property queries.... Read more
Seller
23rd Nov 2020 (4 years ago)
E Edgeley
Amazing customer service, the best I have received ever ,! For anything, outstanding attention to detail and a true passion for their trade , which shines through on every interaction, Rhyl office sold my house, but I bought one off the Prestatyn office, and I can confirm the fantastic service that they offer , continued with outstanding over and above service, from all the staff there too , a real credit to their Directors, well done & thank you.... Read more
Seller
18th Nov 2020 (4 years ago)
R Tucker
Very friendly and helpful... Read more
13th Oct 2020 (4 years ago)
A Carroll
On the ball!! good estate agents and honest... Read more
14th Sep 2020 (4 years ago)
A Jones
Darren and his team have gone above and beyond with our house sale we got caught in lockdown but they have done alot for us when we sold so thank you all at Rhyl shop... Read more
Seller
7th Sep 2020 (4 years ago)
J Hansen
Darren and his team was absolutely amazing in selling the property. It was listed on Rightmove for about 18 hours before we had a very serious offer which we choose to accept.... Read more
Seller
29th Jul 2020 (4 years ago)
R Turner
"As a property investor I have dealt with a lot of agents over the years and I would put Williams Estates in my top two, possibly top one. Great communication, service and above all lovely friendly people."... Read more
Landlord
17th Jun 2020 (4 years ago)
D Holden
The house was an estate sale after my dad passed away. Darren, Sarah and the other colleagues, at William's Estates Rhyl, that I dealt with were not only professional, but warm and sympathetic at a difficult time for myself. I was kept informed at all material times so I was really pleased with their levels of communication. Finally, despite the Covid-19 emergency I never once felt a drop in service when Darren was working from home. In fact the service got better and better as Darren went in to bat for me in liaising with various parties including tradesmen, my solicitor, and the buyers to help keep the sale moving along. Could not rate the service I received highly enough. Thank you.... Read more
Seller
4th Jun 2020 (4 years ago)
P Meadowcroft
Darren always contacted me when I asked. He is definitely a people person. Nothing is too much trouble."... Read more
29th May 2020 (4 years ago)
D Jones
Very helpful estate agents, Darren and Sarah were very approachable and Came straight back to us with any queries right the way through the whole process.... Read more
25th Apr 2020 (5 years ago)
Williams estate agents have been very good with us especially Darren with all that has been going on with lockdown in place Darren has been keeping us up to date thank you Anne jones... Read more
Seller
14th Apr 2020 (5 years ago)
C Howells
Didn't bother answer the phone or ringing back.... Read more
12th Mar 2020 (5 years ago)
D Maya
sent an email but no reply for viewing.... Read more
11th Feb 2020 (5 years ago)
I Rowles
Honestly if I could give more than 5 stars I would - Sarah from Williams Estates has been so helpful with assisting me in the buying process of my new investment property. It hasn't been an easy process to say the least due to various reasons, but Sarah has stayed in contact and been so informative and patient. I really appreciate all her help and would highly recommend anyone to use Williams Estates. I will definitely be purchasing more investments from them purely down to the service I have been given.... Read more
Buyer
1st Feb 2020 (5 years ago)
F Smith
I lived my teenage dream.... Read more
27th Nov 2019 (5 years ago)
A Jackson
Good... Read more
15th Sep 2019 (5 years ago)
D Hodgson
All the staff are so much help... Read more
25th Feb 2019 (6 years ago)
P Chant
Good estate agents... Read more
1st Apr 2018 (7 years ago)
L Barnardos
I felt that I experienced poor customer service from Williams estates in Rhyl. While purchasing my first home I felt hounded at times by staff members over matters that were out of my control. I had numerous phone calls about paperwork which I had signed and posted to my solicitors which caused a large amount over stress and anxiety as I had no control over when they would be delivered! (Who would know this information about the postal service especially with adverse weather factors?!!!) I felt that staff members really should have been contacting my solicitors about this instead of putting so much pressure on me. I honestly felt bullied at times after these phone calls which often left me in tears.... Read more
Buyer
18th Dec 2017 (7 years ago)
M Morris

After viewing a property which was available to let this morning i called to the office in Prestatyn to try and secure it. They were not very helpful at all to be honest, due to a small amount of historic debt i have as to which i am making regular payments, i was well aware that my credit rating was poor and wouldn't pass a credit check. As to which it openly informed them but did also inform them that i have a guarantor in place....they had already took all my particulars to enable me to secure the property and i also had the fee/deposit and the rent money in advance! When i told them that the best route was for me to provide them with a guarantor, they didn't want to know and tore everything that they had just taken copies of up in front of me..as a result of this they have lost the landlord a potential long term tenant and i certainly won't be using this agent or recommending them to anybody!!! All other surrounding agents use guarantors without any quibble or fuss...... Read more
Tenant
2nd Oct 2017 (7 years ago)
S dale
They sold our house in 24hrs !!!... Read more
Seller
16th Mar 2017 (8 years ago)