Excellent service. A lot of viewings and sold in 4 weeks... Read more
Seller
26th May 2024 (7 mo. ago)
V beazley
They have not returned my calls or emails and I have a property listed with them for sale... Read more
Seller
5th May 2024 (8 mo. ago)
L Lidlow
The whole team at Woodheads are fantastic, they are so professional and their customer service was exceptional. They made the whole process of selling my home so easy, and I felt very supported throughout the journey. I highley recommend using their services, if you are thinking of selling your home.... Read more
Seller
13th Oct 2023 (1 year ago)
H Crossley
A long winded sale with a number of unexpected issues but the Woodhead's Team always gave excellent professional advice and very supportive... Read more
Seller
18th Apr 2023 (1 year ago)
O Oluwadare
The company helped a lot during my house hunting process, they made the process seamless and I have recommended them to a friend already and will continue to do so.
Thank you Woodhead... Read more
23rd Dec 2022 (2 years ago)
K Davies
Always very helpful and professional as a team. Made the handover of keys a super quick, easy experience and made the effort to congratulate us and gave us a lovely gift too. Many thanks to all the staff... Read more
9th Feb 2022 (2 years ago)
S Edwards
The communication from Woodheads was excellent throughout , and the team continued to proactively push the sale towards completion. Very professional from start to finish, I can't recommend highly enough.... Read more
Seller
17th Dec 2021 (3 years ago)
C Eels
Fantastic service, really compliant. So understanding of our personal circumstances.... Read more
4th Nov 2021 (3 years ago)
N Barker
Although a full asking price offer was made and accepted very quickly, as the agent said it would be, the sale itself proved more difficult than first imagined. Woodheads were however there for us throughout the whole process and constantly chasing up our buyers and their solicitors and keeping us informed along the way.... Read more
Seller
16th Sep 2021 (3 years ago)
M Thomas
At all stages of the transaction I was kept well informed in a friendly and professional manor.. if I ever choose to sell my home I will be using Woodheads.... Read more
13th Aug 2021 (3 years ago)
J Bain-Littlefair
The entire office were professional, helpful and friendly through my many phone calls when purchasing my house through them. Thanks so much.... Read more
Buyer
14th Jul 2021 (3 years ago)
R Cliffe
Woodheads were great throughout the whole buying process, I would recommend them to others.... Read more
Buyer
9th Jul 2021 (3 years ago)
Julie
I very sadly had to pull out of a purchase from Woodheads due an adverse survey on my own property. I can honestly say I have always been treated with respect and professionalism, and also understanding at this difficult time. I would not hesitate to recommend them.... Read more
Buyer
23rd Jun 2021 (3 years ago)
N ovis
very easy to deal with, would be happy to use again and to recommend to others. All the staff and the owner of woodhead i had dealings with were great.... Read more
12th Jun 2021 (3 years ago)
C Foster
Buying our house through Woodhead was a really smooth process - even though there were a few challenges along the chain. I would recommend the team here in a heartbeat.... Read more
Buyer
31st May 2021 (3 years ago)
A Griffiths
Woodhead Estate Agents are exceptional. This is because they have a way of working for their clients and keeping the buyer onside. They communicate well, take ownership and work to deadlines. Highly recommended they are.... Read more
20th May 2021 (3 years ago)
R Forde-Johnston
We were deeply disappointed and angry at the utterly inept way they mishandled our formally accepted offer on a cottage in Spring 2020. Throughout the entire process, their miscommunication and, at times wilful misinformation, were quite frankly, shambolic, ridiculous and negligent. They couldn't even get our mobile numbers or names right.
They promised to keep us informed of developments but failed to do so. Consequently, their lack of professionalism led to another offer being accepted, when we could easily have accepted a slightly lower offer on our house, in order to proceed. We didn't accept this low offer at first, because although it exceeded the asking price of the cottage, it arose from a first viewing, so we allowed further viewings to try and get the asking price. They would have known this, had they called, as promised.
In addition to various miscommunications, failures to return calls and general lack of accurate information, they also quite wilfully misled us with regard to English lockdown viewing rules, with which we were already familiar, having been briefed on them by our own (efficient) Estate Agent. Notwithstanding their dilatory responses, they were also extremely rude and arrogant when they did call back. Ms.Woodhead held forth in a pompous manner for a full two minutes, while I listened politely, but as soon as I began to speak to address her various points, she persisted in continually interrupting me in a rude and aggressive manner, until I was forced to ask her to allow me to complete at least one sentence. This showed unbelievably bad manners and a lack of professional courtesy.... Read more
Buyer
22nd Mar 2021 (3 years ago)
Y Guilar
Very professional and friendly from the very beginning. They stepped in after we were let down by another (local) Estate Agent. I have no hesitation in recommending to others.... Read more
18th Mar 2021 (3 years ago)
G Wright
I sold my property with Woodheads and had a drawn out onward purchase. They were great at keeping everyone informed. A Big thank you to Kim and Lucie and to my very patient purchaser ! Highly recommended... Read more
Seller
27th Feb 2021 (3 years ago)
B Claxton
After struggling finding somewhere to live even before the pandemic, Kate woodhead went quite literally the extra mile and helped us find the perfect place for 2. After we spoke to them, we were viewing the property the next day, and moved in roughly a week later. It felt very surreal just how fast and easy they made it, especially after speaking to other letting agencies in the area. Can't thank these enough and would recommend to anybody looking for a new home.... Read more
Tenant
24th Feb 2021 (3 years ago)
C Rowe
From start to finish of the process they have been totally professional, with an indepth knowledge of the market. They have gone the extra mile in every sense to ensure the progress of our sale. We would recommend them most highly.... Read more
Seller
11th Feb 2021 (3 years ago)
L Turner
The purchase was quiet difficult but Woodhead’s communication was excellent and helped, supported and guided us through the purchase... Read more
Buyer
9th Jan 2021 (4 years ago)
J Macauley-Price
Difficult to get ahold of/get a response. Wouldn't recommend.... Read more
9th Dec 2020 (4 years ago)
S Davies
Woodhead's provided a highly professional service when we sold our property and everyone in the team was a pleasure to deal with.... Read more
Seller
26th Oct 2020 (4 years ago)
C Wood
Lucie and the staff at Oswestry could not have been more pleasant, helpful or efficient. Calls were returned quickly and the negotiations with the sellers conducted in a professional and effective way. At the end of the process we felt we paid the right price and the sellers were happy too which is the perfect outcome. Thank you.... Read more
Buyer
28th Aug 2020 (4 years ago)
S Jones
Very helpful and professional. So efficient and organised. Would use again and recommend highly to anyone.... Read more
29th Jan 2020 (4 years ago)
J sylvester
Iola, Kim, Charlotte and Carol were professional and efficient throughout the process.... Read more
18th Jan 2020 (5 years ago)
Not very good at communicating had to chase for feedback after viewings... Read more
Seller
17th Jan 2020 (5 years ago)
J Evans
very knowledge and staff were very helpful - would highly recommend... Read more
16th Jan 2020 (5 years ago)
K paul
Sold and brought through woodheads, service was by far the best. I was regularly communicated with and kept up to date throughout the whole process. Highly recommend... Read more
Seller
4th Dec 2019 (5 years ago)
J Smith
Kate has helped me tremendously and the whole team has gone out of their way to ensure i received the best service and help.
Highly recommend Woodheads to anyone and everyone.... Read more
28th Nov 2019 (5 years ago)
G Jones
I have sold and brought through Woodhead’s the service I received was brilliant. I was kept up to date at every point and found all the staff pleasant, knowledgeable and friendly. Would highly recommend... Read more
Seller
17th Oct 2019 (5 years ago)
S Davies
Fantastic team. So supportive and helpful. Could not recommend enough.... Read more
16th Oct 2019 (5 years ago)
G Dutton
Would not use this lot if they were the only estate agents in Oswestry. Full of promises. Feel so sorry for the girls that work there.... Read more
13th Oct 2019 (5 years ago)
C Edwards
Excellent expect advice and very prompt, would 100% recommend... Read more
6th Sep 2019 (5 years ago)
T Faithful
Helpful in manner, but I'm not confident in the level of professionalism based on my experience so far.... Read more
29th Jun 2019 (5 years ago)
W SG
Rented my property through Woodhead Lettings and Charlotte dealt with all my queries and changes extremely professionally nothing was too much trouble! Thank you Charlotte and Woodhead team... Read more
Landlord
22nd Mar 2019 (5 years ago)
J Hayns
Great service by all who dealt with our rental. Thanks!... Read more
Tenant
20th Mar 2019 (5 years ago)
A Jones
Charlotte at the Oswestry branch delt with us and was so helpful in finding us our property. If you're looking for an agent in Oswestry I recommend them highly.... Read more
17th Mar 2019 (5 years ago)
H Clarke
I was caused so much stress with this letting agency it was affecting my health. I understand Charlotte who gave Woodhead a rave review does freelance PR (say no more). A friend of mine had a very similar experience to mine when trying to rent through them - no action on taking up references, delays, poor communication and a lack of care. My daughter lives in London and the letting agencies organise lettings within three days. I waited getting on towards a month and then walked away to another letting agent who gave me the keys just a few days later. It cannot be right that potential tenants get treated like this and it costs landlords money too. Avoid Woodhead.... Read more
Tenant
26th Nov 2018 (6 years ago)
B Gardiner
Oh dear oh dear! Started selling our property through them, what a shower! Unable to take instruction, poor photos and under valued our property by a long way. Gave up and went elsewhere.
Tried to rent a house through them, even worse! Kept us waiting for weeks with no progress, losing the landlord money in lost rent and causing us stress. Went else where at the eleventh hour because we had no confidence that we would not be homeless because of their incompetence. What a relief to be shot of them. Award-winning how??... Read more
26th Nov 2018 (6 years ago)
A Elshikh
Very bad customer service... Read more
24th Oct 2018 (6 years ago)
Purchased a house with them. Sale went through quickly with no complications.... Read more
Buyer
15th Sep 2018 (6 years ago)
A L
No organization what so ever. Was renting a property and they couldn't even time inspections right, they ended up coming around weekly when it was supposed to be every few months. After i had left the property they didn't seem to have any idea about getting damage deposit back, had to keep ringing because they had no interest in helping at all.... Read more
Tenant
9th Jul 2018 (6 years ago)
A Elshikh
Very bad customer service, unprofessional staff who don't respond back to e-mails or follow up .
i have contacted them last week enquiring about a property advertise on right move to rent in Sandringham Ave in Oswestey.
a friend of mine who live on Oswestry called and explained that we from South Africa and we coming to uk month end and we have the right visa to live and work in UK and we have no previouse rental or work eferences in Uk.
they said its fine we can send them references from South africa.
i e-mailed them last week on Wednesday all the document's 6 month bank statement, letter from my bank stating that i'm a valued client to the bank,letter from work,letter from my property agant stating we house owners in South Africa and we are good tenant with good tracking history, also send municiblity utility bills and their application.
they never responded to any e-mails ygat we sent or follow up at all.
i had to called internationally on Friday a to check on the progress of my application and i got told they were busy and they didn't have time to look on the application and usually it takes 5 days to respond!
my friend called again on Monday and they couldn't give a final answer on the outcome of our application.
He called again today they said application is rejected because the landlord have fears that we not a good tenants !since we not employed .
he offered to pay 6 month rental upfront but they said no however on their advertise it say property will go on lease of 6 month rental before it goes on long term!
by the way the property is owned by a family memeber who work in their office!
they didnt bother to email me or notify me of the out come ! i had to call them twice today and i get yold the agant was busy.
My friend told them about another property that they advertise in Smale rise and they said they have received enough applications and thry wouldn't need more people yo apply! howevet it's still advertise on right move till today
by the way i had emailed them 3 weeks ago enquiring about that property in smale rise and sent them my friend deatils but they never respond back to me till today.
when we asked to speak to the manager we get told manager is not available!
very bad customer service they never call the client or respond to your email we the one who call all time.
they have waisted my time they were supposed to tell us no since we explained our suitation from yhe begining as we coming to uk in 26th of April and we still need to look for a nother place.... Read more
Tenant
18th Apr 2018 (6 years ago)
C Ruscoe
Sold two houses for me. Great experience with the whole team. I wouldn't go anywhere else.... Read more
Seller
31st Aug 2017 (7 years ago)
rgriff4
Pestered for feedback when I hadn't viewed properties, out of control.... Read more
22nd Apr 2017 (7 years ago)
Z Farooq
Good competent people.... Read more
16th Sep 2016 (8 years ago)