S Henshall
Viewed a house a few weeks ago and emailed hailey to say that I wanted to apply she said she would get back to me on the Monday as the application was between me and someone else and I never heard from her again. Poor service!!... Read more
6th Dec 2024 (7 weeks ago)
S Mccann
Really good experience Lisa has been great and really helpful... Read more
24th Oct 2024 (13 weeks ago)
C Evans
Nice staff to deal with Great communication and overall a fantastic place to deal with in renting property
And as of the 1 star rex Woodhouse review i wouldn't take much notice .I'm not a ex employee I work at eccles mot station .and I can confirm his name has popped up maliciously on a few other profiles ..think it's a competor. I'd recommend Your property centre to friends and family and who ever asked ????... Read more
10th Oct 2024 (15 weeks ago)
J Mellor
Amazing service thankyou so much for all the help in renting my property out... Read more
Landlord
17th May 2024 (8 mo. ago)
K Bagshaw
Lee and his team are very helpful, started renting from Lee over five years ago and now he's just helped me to buy my house, he explains everything and is always there to. Thanks Lee for all your help.... Read more
Seller
26th Mar 2024 (9 mo. ago)
G Verigotta
Following my use of Lee and his company I cannot begin to stress my upmost satisfaction while trying to find a place to rent!
From the moment I enquired about renting, I felt listened too and respected throughout the whole process. All questions were answered promptly and made the whole process hassle free!
Outstanding service ! Will be back to Lee when in a position to get back on the properly ladder again!... Read more
Tenant
26th Mar 2024 (9 mo. ago)
D Tyson
I’ve been using the services of Your Property Centre for over ten years and can’t fault them at all . Would highly recommend to anyone .... Read more
26th Mar 2024 (9 mo. ago)
L clarke
We have been with Your property centre for over 10 years now with different properties, have never experienced difficulties with tenants as the go above and beyond to ensure things are done correctly. Would highly recommend Lee and his fabulous team.... Read more
Landlord
17th Mar 2024 (10 mo. ago)
N Brocklehurst
Great team at Your Property Centre. Faultless service, great communication throughout. Would certainly use again.... Read more
15th Mar 2024 (10 mo. ago)
K Ward
Well, what can I say about this place.
Staff are unbelievably friendly, they work fast, they get the job done for you quickly and efficiently.
I would recommend this place 100% if you are looking for your next property.... Read more
15th Mar 2024 (10 mo. ago)
P Poon
good and responsive... Read more
15th Mar 2024 (10 mo. ago)
T O'Brien
I've worked with Your Property Centre on a number of projects and can't recommend the team enough. Lee and Hailey in particular have always delivered for us.... Read more
15th Feb 2024 (11 mo. ago)
Z Mines
Our property is well managed and the communication is great. The Letting Agency sourced our tennants and moved them in seamlessly. We fully trust Lee and the team.... Read more
Landlord
11th Oct 2023 (1 year ago)
R Bagshaw
The Letting Agency manage my property and do an exceptional job. Highly recommended... Read more
Landlord
11th Oct 2023 (1 year ago)
A Vance
I contacted the letting agency by recommendation. Lee was very professional and helped me understand how to become a landlord as I was new to this. He was efficient and let my property in a timely manner in order to obtain income to pay for my mothers care. I totally recommend these guys as they are both professional and friendly when dealing with sensitive issues.
He also manages the property effectively and sorts any issues in a timely manner ensuring contact with myself or sister. Five stars ?? from me.... Read more
Landlord
5th Oct 2023 (1 year ago)
R Gibson
We Have used the Lettings agency for over 12 months without any issues , good service , wouldn't hesitate to recommend to others... Read more
Landlord
4th Oct 2023 (1 year ago)
M Savarizadeh
Lee and Hailey have been a great help over the last few years since I decided to renovate a property and convert it to a HMO.
Their market knowledge is second to none and have never looked back. Thanks guys... Read more
Landlord
4th Oct 2023 (1 year ago)
B Wabbit
"Poor Service" Manager Lee Thompson & Hailey Barrow both are rude and do miss commitment as well so I would recommend stay away... Read more
28th Aug 2023 (1 year ago)
C Baker
wonderful experience would 10/10 recommend using the letting agency so respectful and amazing service... Read more
Landlord
16th Aug 2023 (1 year ago)
L Maria
Terrible service. Not responsive. Everytime I call the person I need is conveniently never there to take my query. I'm always told the message will be handed over, but I never receive a call back. When I do call back it is the same thing. You can never get anywhere. Been living in my home for over 5 months now and I'm still dealing with the same issues. They don't perform the 3 month checks like they say they will. Just very unprofessional service. Essentially given up now.... Read more
Tenant
10th Jan 2022 (3 years ago)
C Ashley
I've been with The lettings agency for a few years now. There service is fantastic. The staff are professional, friendly and responsive.
I've reported problems and had them solved ASAP.
I would highly recommend using there Agency.... Read more
Landlord
3rd Dec 2021 (3 years ago)
James
Communication needs to be improved with tenants, return on deposit information needs to be more accurate, company could do more helping tenants to relet when they had a change of circumstance and had to leave their contract. Landlady also had to fill some of the rooms and helped me with re-letting advice.... Read more
Tenant
15th Sep 2021 (3 years ago)
R woodhouse
Horrendous service, terrible at replying to anything - takes over a week to get any response. Poor property management (landlady had to find her some of her own tenants). Poor at returning any deposits in a timely manner. Just reading the reviews below some of these have come from their own employees, it’s actually laughable. Do not go through this firm.... Read more
Landlord
15th Sep 2021 (3 years ago)
S Banks
I have dealt with Lee with my rented house and he was amazing! Not a bad word to say about any service I got.... Read more
Tenant
18th Jul 2021 (3 years ago)
S Collins
Lovely company, really helpful, couldn't ask for better!... Read more
18th Jul 2021 (3 years ago)
N Gibson
I have dealt with Lee since the beginning of viewing the property and he has been very helpful and resolved any issues or queries I have had at the property. From viewing to getting the keys has been very quick, straightforward, stress free and efficient. Thank you... Read more
Tenant
18th May 2021 (3 years ago)
B Brough
Very helpful went above and beyond to help me... Read more
5th Nov 2020 (4 years ago)
A khan
Disgusting and bullies non professional Do NOT EVER RENT FROM THEM... Read more
Tenant
28th Jan 2020 (4 years ago)
S Smith
I have been a tenant with The Letting Agency for two and a half years and I've always received an extremely high level of prefessionalism from Lee and his team. No issue or concern is too big or too small. All issues, if any, are dealt with very quickly and there is clear communication from the moment I applied to become a tenant all the way through my tenancy. If I was to rent again I would definitely make The Letting Agency my first choice! Great people, a great service and a happy home! Thank you!... Read more
Tenant
13th Jun 2018 (6 years ago)
N Smith
A great letting agency! A really professional and friendly team, who are always happy to help. I have been with The Letting Agency for two and a half years and they have always been extremely helpful. Any repairs we have required have been dealt with efficiently and any queries have been answered promptly. A very knowledgeable team with great customer service. I would highly recommend The Letting Agency!... Read more
Tenant
18th May 2018 (6 years ago)
V Yule
Worst agency ever and as for John THompson he needs to learn how to communicate with tenents in a reapectful and professional manner !!! DO NOT USE THESE PEOPLE BE WARNED... Read more
Tenant
17th Apr 2018 (6 years ago)
I Celins
They are happy to take your agency fee, but doesn't even bother to tell that you have been rejected for the flat. Unfortunately quite bad experience, as in my case they accepted my application but didn't even bother to check references with employers and landlords and they told me "obviously it is not relevant to check employers or landlords because I will be moving to another city and also changing jobs (people often change jobs when they move location) so why then you accepted my agency fee and made me wait 3.5 weeks and not even tell me that I was rejected, as I had to call you several times if u knew that it wasn't even relevant to check employers and landlords? Well done you, just remeber human natural behaviour - when you have good experience, you will tell 3 ppl, when you have bad one uhh, there is going to be much more!... Read more
2nd May 2017 (7 years ago)
L Willerton
I have always received excellent customer service from each member of staff when spoken with at The Letting Agency, especially with Lee and John. They are easy to speak with and to get hold of if needed. I would highly recommend their company and services to anybody.... Read more
12th May 2015 (9 years ago)
A Roberts
Just to let you know that as the owner has ignored my numerous requests for a phone call, I have today filed a complaint with The Property Ombudsman, which unsurprisingly you don't voluntarily subscribe to, our local MP David Heyes, and submitted a claim through HM Courts & Tribunals Service to retrieve the money we are owed, which has now added the court fee to the amount you owe us. The paperwork will be with you shortly.
A word of warning to everyone, landlords and tenants, when using a letting agent make sure they are a member of either The Property Ombudsman or the Association of Residential Letting Agents otherwise it can be very difficult to get any issues resolved.
The Letting Agency are a member of neither.... Read more
Landlord
6th Nov 2014 (10 years ago)
S Holt
Horrible company! They didn't check the house until the day we actually was due to move in with an 8month old child. Heating wasn't working.. damp and mould on the walls which they tried to claim was condensation.. cracks throughout the house that are that bad they needed to book to have a structural report on the house because the building might be unsafe. Holes in the walls. Left in a dirty state. Then claimed that they wouldn't have even put the house on the market if they would of known the issues prior to moving date. Which they did because we pointed them out on the viewing and they promised they would sort it. The staff are arrogant and even threw the fact that we signed the tenancy agreement in our face even though we had to sign or else we would have been homeless. The agency has had bad reviews with everyone who has been involved with them where a friend has had to stand in the shop and demand they get their deposit back or they aren't moving. They are money grabbing idiots and have no consideration for their tenants health and lives!!! Heartless comes into mind.... Read more
Tenant
4th Feb 2014 (10 years ago)