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Staff are friendly and easy to communicate, but still feel very disappointed about their service. They are not professinal. I recently completed a property purchase through Atkinson. A week before completion, a lady from Atkinson and I identified issues with the boiler and tank, which were promised to be repaired and the fee will be covered by the seller. However, post-completion, this commitment was unfulfilled, leaving me with unexpected expenses.
To add to the frustration, I was given only one front door key, and the rest were missing. It's clear that the estate agent overlooked checking the keys thoroughly before handover, reflecting a lack of professionalism in their services.... Read more
27th Feb 2024 (9 weeks ago)