M Lewis
We successfully sold our house in Balsall Common via Atkinson Stilgoe in October.
It was a long and sometimes difficult process mainly due to 2 selling chains collapsing near to exchange,no fault of Atkinson Stilgoe.
On all 3 occasions that we sold STC,the buyers made an offer soon after our house went on the market and Shauna and colleagues were helpful in communicating with others involved in the chain.The web listing and video were outstanding.
We are very thankful for their support and positivity during our roller-coaster experience.... Read more
Seller
8th Nov 2024 (11 weeks ago)
L Williams
I reached out and, to my delight, secured an appointment the very same day! The team is impressively quick with processing applications, making the entire experience smooth and stress-free. The support they offer is top-notch—I felt genuinely cared for at every step. Huge shoutout to Abbie and Ben, who went above and beyond to make the process enjoyable. Fantastic service all around!... Read more
7th Nov 2024 (11 weeks ago)
K Tzouramanis
After a truly awful experience with another letting agency in Solihull, I'm so glad I met Atkinson Stilgoe, and specifically Abbie and Ben, were an absolute dream to work with.
From the first meeting, Abbie was professional, friendly, and incredibly helpful. They listened to my concerns and went above and beyond to help me with a great property. The whole process was smooth and stress-free, a complete contrast to my previous experience.
Abbie and Ben were always available to answer any questions and kept me informed every step of the way. I can't recommend them highly enough! If you're looking for a letting agency in the area, look no further than Atkinson Stilgoe.... Read more
Landlord
21st Oct 2024 (14 weeks ago)
K stirling
We would highly recommend this fabulous team, nothing was too much trouble. We were kept updated throughout the whole process and they were incredibly professional. We would like to thank everyone personally for your expertise and support. Thankyou so much. You made a very difficult and sensitive situation seamless.... Read more
16th Oct 2024 (14 weeks ago)
C Harris
I recently had an outstanding experience with Atkinson Stilgoe whilst purchasing our new home. From start to finish, they were incredibly proactive, ensuring everything was handled efficiently and effectively. They kept me well-informed throughout the entire process, which really put my mind at ease. A special thank you to Shauna and Angel for going above and beyond—your dedication and support made all the difference. I highly recommend Atkinson Stilgoe to anyone looking to buy or sell a home!... Read more
Buyer
12th Oct 2024 (15 weeks ago)
R James
Excellent… there’s no other way to put our experience with these guys. We were looking to purchase and they were the only estate agent in the area that actually phoned and talked to us rather than just putting you on an email list and sending you everything that came up. They suggested properties and worked with us to get ones that suited our requirements. Unfortunately the property we purchased was through somebody else, but I would not hesitate to recommend them. When we come to sell (although the Mrs said we never well) we will happily use these guys for our sale.... Read more
Buyer
10th Oct 2024 (15 weeks ago)
H Mann
Angel has been helping us look for our forever home and has been amazing so far. Although we've not managed to find the one yet, we are confident that with Angel on the case it won't be long. Angel goes above and beyond when she's showed us properties and knows our tastes very well and also very honest and down to earth.
She is definitely someone you want on your side when looking for a property and fingers crossed we will secure our forever home with her help soon ????????... Read more
9th Oct 2024 (15 weeks ago)
S Jones
We had an excellent experience working with Angel. From start to finish, she was incredibly helpful, always available to answer questions and guide us through the entire process. Angel went above and beyond to ensure everything went smoothly, and we couldn't be happier with the service. Highly recommended!... Read more
26th Sep 2024 (17 weeks ago)
V Bottini
Anita the director, do not tell the truth, from myself and my ex partner.
She tried making me a horrible person and when I spoke about the problem she was rude... Read more
24th Sep 2024 (17 weeks ago)
J Hamilton
Really helpful... Read more
24th Aug 2024 (22 weeks ago)
B Latham
After months of hunting for a rental property all the way from Spain without viewing i finally found the perfect new home thanks to Ben and Abbie. They made a very stressful situation so much easier for me finding calm supportive solutions to every problem. And their service and support has continued since moving into the property. ...so much so, i will now be using them as an agent to my property rental! :-)
i would recommend 100%. Thankyou Ben and Abbie!... Read more
Tenant
22nd Aug 2024 (22 weeks ago)
F parkes
Atkinson satilgoe have been amazing to us!
We needed to move from 1 property to another pretty quick, and Ben made that happen. They are very efficient and quick to get us into the new property within 2 weeks all checks and paper work was done within a couple of weeks communication is great.
They also gave us a moving in gift whitch is a very nice touch.
I would highly recommend Atkinson stilgoe in balsall common.... Read more
Tenant
9th Jul 2024 (6 mo. ago)
Y HÜRMÜZ
Very helpful, polite and nice people. Told me everything when i was viewing the house. And I rented with them. Also helped me a lot afterwards and never had any trouble thanks to them. And got a welcome gift from Atkinson Stilgoe that made me very happy! ????... Read more
Tenant
9th Jul 2024 (6 mo. ago)
H Weston
Myself and my husband viewed a property to rent on the 9th March, as we're relocating from another part of the country. Ben was very professional and incredibly friendly. He answered all our questions and most importantly he let us take our time viewing as he recognised we needed that.
Unfortunately although it was a lovely house, it wasn't in the right area for us. However, after such a positive experience during such a stressful time, Atkinson Stilgoe is definitely our preferred letting agency in our ongoing search for a house.... Read more
18th Mar 2024 (10 mo. ago)
M Branch
Friendly and Efficient team of knowledgeable and experienced estate agents. Currently working with the lettings team and they are a credit to landlords with their best interests at heart. A* Team... Read more
Landlord
15th Mar 2024 (10 mo. ago)
D zheng
Staff are friendly and easy to communicate, but still feel very disappointed about their service. They are not professinal. I recently completed a property purchase through Atkinson. A week before completion, a lady from Atkinson and I identified issues with the boiler and tank, which were promised to be repaired and the fee will be covered by the seller. However, post-completion, this commitment was unfulfilled, leaving me with unexpected expenses.
To add to the frustration, I was given only one front door key, and the rest were missing. It's clear that the estate agent overlooked checking the keys thoroughly before handover, reflecting a lack of professionalism in their services.... Read more
Buyer
27th Feb 2024 (10 mo. ago)
J thompson
Rosemary was so helpful selling my parent’s house. When one sale fell through unavoidably, she had another buyer up her sleeve and we still exchanged in the same. Really pleased with the comms, service, fees and marketing of the property. Highly recommended!!... Read more
Seller
1st Feb 2024 (11 mo. ago)
A Stella
I'm very impressed with their work. They maintained professionalism throughout the letting process.... Read more
Landlord
29th Jan 2024 (11 mo. ago)
J harker
Service was of an excellent quality, staff always friendly, helpful & very hard working & I have so appreciated their expertise & patience in bringing the sale to a conclusion.
With Very Kind Regards
Pauline Harker... Read more
Seller
30th Oct 2023 (1 year ago)
Alan
Great estate agency, worked with a couple but it was Atkinson Stilgoe who impressed the most and got the sale. Really friendly office, easy to get hold of and great to work with! Thanks for all of your help and for selling my house so quickly!... Read more
Seller
22nd Sep 2023 (1 year ago)
S Jones
Excellent service from Heather and Cloe, I mainly dealt with Heather over the sale of a relatives property and she professionally guided me through the whole process. All my calls and queries where dealt with very promptly, Would recommend to anyone to use your company without any hesitation., many thanks team.... Read more
Seller
29th Aug 2023 (1 year ago)
A Harris
Heather & Chloe have been brilliant! I had a quick turnaround due to buying a new build but they were very professional and reachable during the whole process of selling my house. Heather couldn’t do enough to help and support and managed to claim a stressful vendor!!... Read more
Seller
6th Jun 2023 (1 year ago)
A Kyprianou
Moved to Balsall Common from the South West of England. Had a very comfortable purchase in Balsall thanks to Atkinson Stilgoe (AS) despite a difficult sale in the South West. Both happened simultaneously and I appreciated very much the help I got from AS even to sort out the problems I was having with my sale back in the South West in order to get the contract exchange over the line. AS were very patient and understanding of the difficulties that were out of my control with regard to my sale in the South West and worked with me and three sets of solicitors to get them resolved. They were always *super friendly*, responsive, picked up the phone when I rang quickly, and addressed queries in a timely fashion.... Read more
Buyer
31st May 2023 (1 year ago)
J Hardie
Heather was always reachable and very personable. The whole process was very easy from start to finish and the whole team at Atkinson Stilgoe were able to keep me updated on the latest developments of my sale. Thank you ????... Read more
Seller
30th May 2023 (1 year ago)
J Patel
I have been working Wil regarding rentals, I viewed a property that unfortunately wasn't suitable for myself and family, however Wil has been keeping in touch weekly and doing his up most to find me the perfect property. He is professional and a credit to the company. I would highly recommend... Read more
Tenant
19th May 2023 (1 year ago)
S hussain
Wil showed me round Monticello way, and was really happy with the way he was, he was professional and happy with the service.... Read more
11th May 2023 (1 year ago)
C Smith
Wil showed us around a house down needleers end lane in balsall common, very professional and will be recommending to others.... Read more
5th May 2023 (1 year ago)
L Thurston
Had several viewings with Wil, seemed very knowledgable and very professional. Happy to answer all the questions I had.... Read more
5th May 2023 (1 year ago)
D Reynolds
Very good service filled out paper application but sadly we had put a holding deposit on a property a couple of days earlier... Read more
26th Feb 2023 (1 year ago)
N Gupta
Professional, friendly & helpful... Read more
18th Feb 2023 (1 year ago)
L Sangha
Me and my fiancé have recently bought a house through Atkinson Stilgoe. For first-time buyers, this can be a very daunting experience, however Chloe and our mortgage advisor, Leanne were very responsive, supportive and kept us up-to-date throughout the entire process. Highly recommended!... Read more
Buyer
8th Feb 2023 (1 year ago)
Excellent service from our local Atkinson Stilgoe, Dan and Heather kept us informed throughout the sale.... Read more
Seller
30th Nov 2022 (2 years ago)
J Pitt
Tremendous support from Anita and team. Living in Scotland and selling a house in Balsall Common had the potential to be really stressful. Nothing was too much bother for the team. Daniel, Heather and Dawn kept me up to date with all viewings and went over and above to ensure the sale went smoothly from advertising to completion date. I highly recommend! I rarely write reviews but felt the need to publicly thank this exceptional team! Thanks all, really appreciated and valued your support! Judy... Read more
Seller
11th Oct 2022 (2 years ago)
J Preciados
We have recently moved using Atkinson as a letting agency. Elle Morgan has support us during all the process from the initial viewing until the final contract signature, resolving all the process in just one week. An amazing work from Elle, being very kind with us and very efficient. No doubt about a very good professional.
Thank you.... Read more
Tenant
15th Sep 2022 (2 years ago)
M williams
I purchased a Kenilworth Road property - all Atkinson Stilgoe Staff were amazing - I had most contact with Heather and Leanne, also Manager Anita and during the process the whole team - all absolutely lovely,
Thank You
Menna.... Read more
Buyer
20th Jul 2022 (2 years ago)
J Theed
I recently went through the process of renting for the first time outside of student accommodation and cannot thank Atkinson Stilgoe (specifically Matthew Measures) for the support I have received through the whole process. Everything was explained, the process was very quick and no problem was too big for Matthew to help with.... Read more
1st Jul 2022 (2 years ago)
A Raymond
I'm not one who normally drops reviews online but the service I got from the lettings team was really amazing and I just have to talk about it. Lianne was very friendly during the viewing and she took her time to explain whatever question I might have and she also gave me a proper rundown on the apartment and the entire renting process.
After submitting an offer, I was in contact with Matthew and he's one of the most pleasant, nice, and friendly gentleman I've ever dealt with. He was more than happy to answer whatever questions I have, and he was really helpful during the whole letting process as well. Atkinson Stilgoe's lettings team is made up of fantastic individuals who take exceptional pride in what they do. I would recommend 100%... Read more
22nd Jun 2022 (2 years ago)
A abike
Offers great services. Thank you , Matthew. It’s a pleasure working with you.... Read more
20th Jun 2022 (2 years ago)
D Cassidy
We recently purchased a property through Atkinson Stilgoe. Anita was our Sales advisor who looked after us. I must say that our experience was excellent. Lots of communication and care taken all the way through the sale through to getting the keys!... Read more
Buyer
1st Jun 2022 (2 years ago)
I was really impressed with the attention and information given to me by all the staff,but in particular the local Director Anita McKeogh was always either available or returned my calls quickly.... Read more
Seller
31st May 2022 (2 years ago)
G Hancock
The team at Atkinson Stilgoe made moving very easy. They were polite and very helpful throughout the whole process, especially Lianne and Matthew.... Read more
25th May 2022 (2 years ago)
B Farmhouse
Pragmatic not pretentious!!
Anita's knowledge and experience, coupled with a real focus on customer service and getting the deal completed, is the difference between Atkinson Stilgoe and other estate agents we have worked with. Anita cuts through the noise to get things done.... Read more
22nd May 2022 (2 years ago)
J Rae
Positive experience. Matthew and Leonna were friendly and professional and despite some last minute challenges got me moved in smoothly and on time.... Read more
Tenant
7th May 2022 (2 years ago)
Hi the lettings team are excellent so polite and helpful making my move so easy with help all the way a nice moving in box was a treat so nice to meet you all... Read more
Tenant
3rd May 2022 (2 years ago)
H Santos
The lettings team (specifically Emily Gray and Matthew Measures) was very helpful and quick to address any issues with the tenancy. All communications were clear and the team was committed to address everything to make moving in a smooth experience. I'm happy that Atkinson Stilgoe will manage my tenancy! 5 stars... Read more
Tenant
28th Mar 2022 (2 years ago)
L Bronsema
Lovely team, super quick turn around, everything explained clearly and any issues with the property solved in no time what so ever!... Read more
28th Mar 2022 (2 years ago)
P Sterzinger
Renting from abroad could not have been easier, great support, very kind and competent agents.... Read more
Tenant
23rd Mar 2022 (2 years ago)
S Taylor
This is the second time I have used Atkinson Stilgoe Lettings and I have no hesitation in recommending Matthew as he is professional and his level of knowledge regarding lettings is second to none. Why use anyone else!!... Read more
Landlord
16th Mar 2022 (2 years ago)
R Kalsi
I have never heard anyone speak so rude and unprofessional given the role they have - very poor customer service! We are buyers who are showing very strong interest, and need more clarity in the homes for sale... only to have one of your staff speak so bluntly and rude, rather than apologizing for their mistake and misunderstanding. It's actually very sad... a beautiful home that we as a family want to move in to, and are now left feeling reluctant to pick up the phone.
Who ever the director is of divisional area - Coventry needs to review their staff's behavior and communication with potential buyers.... Read more
Buyer
23rd Feb 2022 (2 years ago)
Very happy with their services.... Read more
Seller
10th Feb 2022 (2 years ago)
S Minshull
I have dealt with the letting team at Atkinson Stilgoe for a number of years. My property came up for rent recently; a new tenant was found within a week of the property going up for let and had moved in within days of the old tenant moving out (the whole process only took approx 2 weeks). An excellent job, thank you... Read more
Landlord
7th Feb 2022 (2 years ago)
M Farahani
My wife and I had a great experience with Atkinson Stilgoe regarding our relocation to Coventry. Our contact person, Ms Emily Gray, was a friendly and very helpful agent, we appreciate their time and help.... Read more
19th Jan 2022 (3 years ago)
M Moseley
Heather Broome was excellent throughout the whole experience, she kept us informed every step of the way, reassured us when it all got too much and every time we contacted Heather she responded within the hour if she wasn’t able to take the call at the time.
When we first viewed the property her knowledge of the house was very impressive, she is clearly very passionate and committed to her role.
Thank you Heather for all your support.... Read more
28th Nov 2021 (3 years ago)
Z s
We have recently found ourselves needing to move quickly and found a house to rent with Atkinson stilgoe. From the first phonecall to the lettings team Emily was fantastic! She quickly arranged for us to view the property answering all of questions and when we made the decisiont o proceed there and then she was so accomodating and allowed us to take our application and ID over to the office straight away.
All communication with Emily was brilliant, she responded to my emails quickly and kept us updated on the progress of our application throughout.
What should have been a very stressful few weeks was actually calm and easy due to her professionlism and attention to detail.
I would have no hesitation in returning to Atkinson Stilgoe in the future either to rent or buy they really care about their clients and we felt well looked after throughout. Thank you Emily !!... Read more
Tenant
25th Nov 2021 (3 years ago)
E Bond
As first time buyers we thought the buying process would be really daunting but Leanne Tovey made sure we understood everything clearly & helped us every step of the way. We cannot thank her enough for all her help through the different stages. Leanne even checked in with us a couple of days after we completed. Thank you so much!... Read more
Buyer
23rd Nov 2021 (3 years ago)
H Mihailidou
Renting a property through Atkinson’s has been a fantastic experience even though we had to do it fully remotely due to the pandemic. Emily from the team helped us view the property, sign and amend the contract and the inventory and was there for any question we had 24/7. A big thank you goes to her ????... Read more
Tenant
18th Nov 2021 (3 years ago)
D Clayton
This was my first contact with Atkinson Stilgoe finding somewhere to relocate to rent near Stratford upon Avon. Emily Gray was my point of contact, supporting the local office although not her base location, she was always very friendly and prompt with her communication, very helpful and professional, ensuring I was kept informed and always coming back to me with answers to my questions. Additionally she took the time to meet with me on a second occasion at a weekend to enable me to conduct a follow up viewing ahead of moving in which was really beneficial and much appreciated. Would highly recommend the service, Emily is a pleasure to work with.... Read more
Tenant
15th Nov 2021 (3 years ago)
J Killingbeck
My experience with Matthew was excellent . He was professional, efficient and effective at all times. Thank you.... Read more
9th Nov 2021 (3 years ago)
M Chedondo
Very professional agency. Prompt and efficient. Lovely bunch to work with... Read more
2nd Nov 2021 (3 years ago)
G Slevin
I would highly recommend Emily and the team at Atkinson Stilgoe. Emily was extremely helpful and patient in helping us find a property. She was able to answer any queries we had and always responded promptly.
She was efficient and friendly and we will definitely use Atkinson Stilgoe services again.... Read more
29th Oct 2021 (3 years ago)
S kauser
Excellent service. Dealt with Emily and Matt. Emily was professional and helpful. She was informative and provided information timely and concisely. I have been very impressed with the service.... Read more
28th Oct 2021 (3 years ago)
C Perks
Emily was helpful and efficient... Read more
27th Oct 2021 (3 years ago)
D Photographer)
Emily was very professional, personable and helpful in finding my family a home. She was exceptional in comaprison to the many other agents that I dealt with at the time, providing regular updates and always keeping in touch. Her manner, professionalism and efficiency stood out at a time when I know that agents were snowed under with a high workload. Emily is a valuable asset to Atkinson Stilgoe and made a huge difference in my estimation of the company. So much so that I will be looking to work with her again once I am in a position to buy. Thanks Emily... Read more
19th Oct 2021 (3 years ago)
K Smith
Matthew and the letting team at Atkinson Stilgoe were incredibly helpful and professional as I looked for a new flat. They worked hard to ensure that I was informed of every step, that all my questions were answered, and that the entire letting process was as smooth as possible. I would highly recommend Matthew and his team at Atkinson Stilgoe!... Read more
Landlord
13th Oct 2021 (3 years ago)
J Chamberlain
From start to finish the whole experience with Atkinson Stilgoe has been amazing.
Emily, has gone out of her way to provide all of the answers and support with renting a property and I couldn’t recommend her enough.... Read more
Tenant
11th Oct 2021 (3 years ago)
Nick
Our experience in purchasing a house via Atkinson Stilgoe – Balsall Common was very positive. Primarily this is a reflection of Heather’s professionalism and commitment to seeing things through from start to finish. At all times she was quick, efficient, and effective in achieving results, which, in the context of encounters with other local estate agents, was a breath of fresh air. We would strongly recommend working with her.... Read more
Buyer
9th Oct 2021 (3 years ago)
J Gardiner
So grateful to Louise Bromhall who has been an absolute star helping us negotiate our way through very difficult times selling my elderly parents' home (they were never able to move into) Nothing has been too much trouble for her, she is by far the most helpful and competent agent we've ever come across . Making things stress free for us has been a top priority for her and her professional skill and that of the team at Atkinson Stilgo has secured a truly great sale for us. Thank you!... Read more
Seller
8th Oct 2021 (3 years ago)
M Apostol
Great professional team! Fast and swift moving experience! Highly recommended. Thank you for making my move easy!... Read more
8th Oct 2021 (3 years ago)
P Price
Top quality help and interface from Louise Bromhall when we bought our house through Atkinson Stilgoe in Balsall Common.... Read more
Buyer
2nd Oct 2021 (3 years ago)
R Prince
The photos used in the posting were particularly impressive and Louise kept us in the picture as the process of selling came to a most satisfactory conclusion .... Read more
Seller
27th Sep 2021 (3 years ago)
P Devine
Louise bromhall came to give me a valuation, I was not impressed with her comments I thought she was up her own arse and she couldn't be bothered to give me a valuation they could have sold my house along with my rental properties but not now.... Read more
25th Sep 2021 (3 years ago)
S Davies
I recently sold my house in Coventry through Atkinson Stilgoe. Heather Broome was my agent and I have to say she did a fantastic job!! Very responsive always willing to go the extra mile to help. Fully recommend and if possible use Heather Broome!!... Read more
Seller
21st Sep 2021 (3 years ago)
J Newbold
I have recently rented a small bungalow, which needed both decoration and refurbishment. Atkinson Stilgoe's lettings team of Mathew and Emily guided me throughout the process in a professional and efficient manner. Added to this, they also identified and secured a tenant that met all the criteria one could hope for. Their combined experience was essential. Thank you both.... Read more
Landlord
20th Sep 2021 (3 years ago)
M Gallop
Matthew, Emily and the team were fantastic at getting my property tenanted. They quickly got the place listed and had showings shortly afterward, they kept me well informed of the prospective tenants and helped my pick suitable ones that are doing great. Wouldn't hesitate to use them again.... Read more
Landlord
20th Sep 2021 (3 years ago)
M Struczynski
Really impressed with the professionalism and pace of the team at Atkinson Stilgoe- Balsall Common. Both Emily and Matthew were phenomenal in how they managed the process from start to finish. Polite, well mannered, moved at pace and made the experience really easy. It almost took away some of the stress of moving! A team to be proud of!... Read more
18th Sep 2021 (3 years ago)
I Paterson
Matthew and Emily in Lettings have been superb in dealing with our recent tenancy changeover and were instrumental in retaining us as AK clients.... Read more
Tenant
3rd Sep 2021 (3 years ago)
L Checketts
We recently purchased a property through Atkinson Stilgoe. Heather Broome was the agent who looked after us. I must say that our experience was truly amazing!
Heather went above and beyond and we really felt we were in safe hands. The sales process took a few unexpected twists and turns but Heather was totally on it at all times. She is a credit to Atkinson Stilgoe. Clearly she loves her job and looking after her customers is a major priority to her.
In the past we had not so good experiences with estate agents but Heather was a game changer for Atkinson Stilgoe.
Impressed is a understatement! Thank you Heather for all your amazing support.
We now live in the home of our dreams. I'm not sure it would have happened with out her!... Read more
Buyer
1st Sep 2021 (3 years ago)
O Tanure
My experience with the letting agency was quite efficient and professional.
Emily and her team really made things happen quickly.
Will recommend... Read more
Landlord
19th Aug 2021 (3 years ago)
L Hibberd
Matthew and his team were incredibly outstanding,helpful and professional throughout our process.
Nothing was to much trouble when we didn’t understand certain things and we were kept up to date throughout our process.
Everything went very smoothly to which we are now setting into our lovely home.
I would highly recommend Matthew and his team.
Thank you again.... Read more
Buyer
15th Aug 2021 (3 years ago)
L Anderson
We have recently moved into a rental in Meriden and highly recommend Emily Gray from Atkinson Stilgoe at Balsall Common. She was the only agent out of many we contacted who took the time to follow up to see if we had found something suitable, and happily took us to view what she had available. We also found other members of staff in the office helpful when we called in with queries.... Read more
Tenant
29th Jul 2021 (3 years ago)
C Lewis
I just want to say thank you to Emily and Matthew from Atkinson Stilgoe at Balsall Common. I had a two bedroom flat for rental. Emily and Matthew met me on the Friday. On Saturday prospective tenants viewed the flat and by the following Monday tenants agreed to let.
The agents kept us informed at all times and were very proactive, friendly and efficient.
I would highly recommend their services.
Stephen Lewis.... Read more
Landlord
22nd Jul 2021 (3 years ago)
R Smith
Matthew and his Lettings team have just completed a very stress free and successful letting for me. Matthew is outstanding; exceptionally personable, efficient, enthusiastic and genuinely caring and truly went above and beyond for my new tenant. Matthew has the ability to remember every detail of the property, landlord and tenant making an established and long term relationship of letting via Atkinsons invaluable. You really couldn't do better than let your property with Matthew!... Read more
Landlord
18th Jul 2021 (3 years ago)
Jeanette
The Lettings Team at Atkinson Stilgoe, Balsall Common are absolutely outstanding!
Mathew ensured that our every need was catered for. He was incredibly professional, compassionate, caring and helpful throughout the entire process.
He helped my elderly uncles to move home. This was no mean feat as they are not familiar with modern administrative requirements and they haven’t moved in over 50 years!
Nothing was too much trouble. They have found the perfect home and thanks to Mathew’s patience and attention to detail, everything ran smoothly !
I certainly think that Mathew deserves an award and a huge bonus.
I cannot recommend the Lettings Team highly enough... Read more
1st Jul 2021 (3 years ago)
R Birch
Anita, Heather and all the team at Atkinson Stilgoe have been amazing throughout selling our house.
They kept in touch and answered any questions we had promptly.
We have sold with them before and would definitely come back to them if we sold again.... Read more
Seller
30th Jun 2021 (3 years ago)
M Curtis
Matthew provided great service when helping my elderly mother move into her lovely new rented apartment. He was professional but also friendly, understanding and respectful of the challenges of moving house for an older person and the family are very grateful for all his work. Thank you... Read more
Tenant
30th Jun 2021 (3 years ago)
Tried to book a viewing on a property on Alspath Road in Meriden, kept being told that they’d phone me back - have chased them since and yet nearly a month later I’ve still not heard a word from them. Makes me wonder if they actually want to sell the property! I’d get a new estate agent if I was the vendor!!... Read more
Buyer
12th Jun 2021 (3 years ago)
T Jenks
we felt rather rushed by your initial contact and what sounded like promotional blurb. Your system kicked in very quickly, but we were investigation what your initial contact told us as we were not totally conviced on its veracity. We investigated the market and were then even more convinced that that person was over selling AK. We may come back to you in the future but not until the our current contact expires.... Read more
Seller
8th Jun 2021 (3 years ago)
R Pang
This is my first time to rent a property in the UK. I am so lucky to have Emily as my agent. Emily Gray is helpful and patience. Makes me feel confident and satisfaction on the renting process. I strongly recommend her.... Read more
Tenant
27th May 2021 (3 years ago)
C Lisle
Friendly staff, very helpful and always acts in a professional manner. Always willing to answer any queries we may have.... Read more
18th May 2021 (3 years ago)
karentsgo
Top quality Estate Agents. Both Matthew and Emily have been superb and it has genuinely been a pleasure to deal with them. They are an absolute credit to Atkinson Stilgoe both in terms of their can do attitude and their in depth knowledge of the local housing market. Responses from Emily right from our initial enquiry were virtually instant and time taken by Matthew during our property viewing to answer all our questions thoroughly was really appreciated and it was clear that he cares for his customers and has great interest and enjoyment in his work.... Read more
7th May 2021 (3 years ago)
A currie
I have recently been involved with Atkins Stilgoe ( Balsall Common) lettings team in reletting my property.
Mathew and Emily were responsive and professional in all of the dealings I had with them. Throughout the process I felt they had my interest at heart as well as always providing sound advice.
Emily dealt with a lot of the day to day matters which can arise ; on every occasion she was prompt friendly and helpful in the way she responded.
Thank you to both of them... Read more
Landlord
30th Apr 2021 (3 years ago)
R Craig
I have used Atkinson Stilgoe on several occasions to rent out my property and they have been more than helpful. I would like to mention in particular Matthew Measures and Emily Gray who have both been very supportive and very professional in all their dealings with me. They kept me fully informed of every viewing and also as to the outcome of each viewing. I would highly recommend them.... Read more
Landlord
30th Apr 2021 (3 years ago)
P Gilbert
Very professional and assisted us at every stage screening buyers and validating offers. The office kept us up to date during the entire sale process. More than happy to recommend them to others.... Read more
Seller
29th Apr 2021 (3 years ago)
E Gilks
We recently used Atkinson Stilgoe to rent a property in Balsall Common. Matthew was incredibly helpful and accommodating, evening allowing us to view the property on one of his days off. He really went the extra mile to keep us informed and make himself available to answer any questions or help with any problems. Would gladly use again in the future!... Read more
Tenant
13th Apr 2021 (3 years ago)
N Reily
We have recently rented with Atkinson stilgoe. Matthew was extremely helpful from the outset. We had been looking for a number of weeks and had contacted agents about a number of properties often never recieving a reply. Matthew listened to our situation and provided helpful advice and suggested a few properties that might have suited us. We looked at the initial property the next day, he was honest about the property and was supportive through the entire letting process, always keeping us informed of the situation. Once agreed our tenancy agreement was sorted quickly as we wished to move just over a week later. Excellent service and very friendly agent, would highly recommend to anyone looking in the area.... Read more
Tenant
9th Apr 2021 (3 years ago)
O Thomas
We have recently taken a property to Let through Atkinson Stilgoe. From Enquiry to Let Agreed, the service had been second to none. Matthew was the Agent that we dealt with from cradle to grave. He even allowed us to view a property on one of his days off really showing his commitment to not only his role, but also to helping others.
The letting process was very simple throughout application to the referencing checks and contracts being signed. Atkinson Stligoe's Letting team really know how to communicate and keep you informed throughout the process. I would highly recommend using the team here at the Balsall Common branch whether you're a tenant looking for your next home or a Landlord looking for a top tier Letting Agent.
All the best to the team there.... Read more
Tenant
1st Apr 2021 (3 years ago)
D McAllister
We recently purchased a house and Anita looked after us
It was not easy the vendors had moved to another country and it was our first move in 20 years and in the middle of a lockdown
When our original removal company could longer make our date for the move Anita was on the case and came up with several alternative companies, that’s just the type of response we needed in what is a stressful period
Throughout the process Anita communicated with us and although the sale went through Anita is till in contact to make sure any new questions are answered
Excellent service... Read more
Buyer
17th Mar 2021 (3 years ago)
J Read
We engaged Atkinson Stilgoe Estate Agents to handle the sale of my parents bungalow in Meriden following the passing of my Father earlier in the year. Our sale was handled by Anita. We found both her and the staff in the Balsall Common office to be exceptionally professional and helpful. They responded immediately to any questions or requests for guidance and were very understanding during what were extremely challenging times for my family and myself. The quality of service was unprecedented and in our view represented great value for money. We shall certainly be commissioning them again in the future.... Read more
Seller
12th Mar 2021 (3 years ago)
S Moore
I cannot shout loud enough about Matthew from the letting team. He is a master at his job and knows the market inside out. Nothing is too much trouble and always has a faultless, friendly professional manner. I trust him with my property and wouldn't be with any other agent.
Leanne from Connells mortgage advisory team is an expert in her field and has my complete confidence and trust. It's like speaking with an old friend who has your best interests at heart.
I'll be definitely a client for life.... Read more
Landlord
11th Mar 2021 (3 years ago)
L Rogers
I would just like to say Thankyou Emily in lettings you are a credit to your company very efficient very professional Thankyou very much... Read more
Landlord
8th Mar 2021 (3 years ago)
E Caswell
We recently moved home with Atkinson Stilgoe where Emily was our agent.
Emily managed to book us in to the chosen properties that we wanted to view very quickly and on the only day that we were available. She ensured that when we visited the properties all COVID regulations and measures were followed and therefore we felt safe throughout. We had never rented before and did not know much about it, Emily gave us all of the information we needed and more. I communicated with Emily mainly on email and every email was responded to in a timely, polite and an informative manner. We feel that Emily made the process very easy and quick as our move date was only 1 week after our application. If Emily was ever out of the office, she made sure I had contact details for her colleagues so that they could answer any questions / queries that we may have had. Since moving in to the property Emily has set up our contents insurance, answered further questions about the appliances etc, again all very quickly and confidently. We could not recommend Emily enough, she is a credit to the business and I’m sure she will be very successful at the company.... Read more
Tenant
8th Mar 2021 (3 years ago)
P ANDERSON
This very positive review and recommendation was earned many times over. During this challenging year and lockdowns Matthew Measures in the lettings team was an absolute star. He was more like a trusted family doctor rather than what I'd expected of an estate agent, a true professional. Nothing was a bother, he was there to guide and advise every step of the way. Even though the property I was looking to rent was on the modest end of the spectrum I received a five star customer experience. Above and beyond sums up my experience and he has my honest thanks.... Read more
Tenant
8th Mar 2021 (3 years ago)
M Thomas
I arrived from South Africa and have heard some people have had bad experiences from Letting Agents. I am lucky to have found Emily who made the experience the opposite, Great assistance and made things easy for us. I would recommend Emily to anyone that is looking for an excellent Agent.... Read more
3rd Mar 2021 (3 years ago)
We purchased our new home via the sales team at Atkinson Stilgoe. Emily provided excellent financial scrutiny whilst Dan could not have done more to help us as we tried to move house amidst a pandemic during lockdown! His customer service and discretionary effort was simply superb.... Read more
Buyer
19th Feb 2021 (3 years ago)
C Lalande
This is the first time we have rented a home & we are indebted to Emily Grey who has taken us through each step of this process. We found that anything we did not understand or know how to proceed with in regard to the rental was met with professionalism & patience by Emily, she made the whole process manageable.... Read more
Tenant
19th Feb 2021 (3 years ago)
Paul
From my first call with Emily, my experience with Atkinson Stilgoe, was of high quality. Having at first thought I'd missed out on a farmhouse property, I was so pleased to hear from Emily that she had been able to arrange a meeting at my new amazing home!! In very short time the administration and checks meant that I was able to plan my move. I had always scheduled to move between Xmas/New Year, I was very impressed that the team worked through the New Year period to ensure that my check-in was a smooth as possible. I was so impressed with the service offered that I have been back to Atkinson Stilgoe for potential future letting opportunity that I may have. Well done Emily and the team, keep the good work up. Paul F.... Read more
Tenant
3rd Feb 2021 (3 years ago)
S vaughan
From the first time I approached AS about renting a property I was impressed by the professionalism of both Emily and Matthew.
Emily has been understanding, unfailingly helpful and has endless patience. I am happy to recommend this agent without any reservations.... Read more
Tenant
28th Jan 2021 (3 years ago)
M Chroscielewska
Really nice people working there. Emilly was cer profesional and keen to help . Would highly recomend A+++++ services... Read more
27th Jan 2021 (3 years ago)
A Streak
I received exceptional service and detailed responses on all my queries, was offered sound advice and a professional view from a knowledgeable Emily Gray who backed up her advice with market research and detailed forecasts, I would recommend you save your time and go with this professional organisation.... Read more
18th Dec 2020 (4 years ago)
A Norton
This was my first letting as a landlord and Emily and Matthew were so helpful and professional. They found me a tenant quickly and helped me through all the stages of become a landlord. I would Highly recommend Atkinson Stilgoe Lettings... Read more
Landlord
1st Dec 2020 (4 years ago)
J hickin
I have rented two properties through Atkinson Stilgoe lettings department and there professionalism from start to finish is outstanding. A huge thankyou to matthew and emily for there continued help and support and look forward to my next rental through yourselves.if there was a ten star rating it would be 10... Read more
Tenant
5th Nov 2020 (4 years ago)
K Chohan
Matthew and Emily on the lettings team did a fantastic job!
As a first time landlord they took care of everything and found me a tenant in under two weeks.
It was a pleasure dealing with them and Matthews' guidance from purchase to refurbishment and rental was greatly appreciated.
Leane Tovey also made financing the project straightforward and provided excellent advice.... Read more
Landlord
2nd Nov 2020 (4 years ago)
O Y?lmaz
We would like to emphasise the professionalism of Atkinson Stilgoe team and especially Emily who acted as our negotiator. She was with us through the whole process of letting, beginning with the viewing appointment up to the contract signing and follow up correspondence. She was understanding and supportive and we felt that our case was taken with great care.
Special thanks to Matthew whose professional advice helped us take some important decisions and gave the sense of security.
To sum up, it is a company of high professional standards, offering a great range of services and treating its clients with respect. We recommend this agency with confidence. It was a really pleasant experience!... Read more
Tenant
17th Sep 2020 (4 years ago)
U Yilmaz
From the viewing to the date, all services we have been provided by Atkinson Stilgoe can be described as excellent. Especially our negotiator Ms Emily Gray ,who showed great professionality throughout the letting procedure, understood our situation and requirements very well, communicated efficiently and reached the agreement successfully. Nothing but appreciation and respect!... Read more
Tenant
17th Sep 2020 (4 years ago)
W Aucott
We had been looking at various properties and dealing with a number of different agents over the space of a couple of months and received terrible service and responses throughout. We were close to giving up after being let down several times.
Then the lettings team from Atkinson Stilgoe contacted us and gave us a completely different opinion on agents.
From the first call from Sharon, they were 100% on the ball and were keen to work at a similar pace to what we were hoping for.
Matthew took over from there and we were viewing the property within an hour of first contact.
From that point it took a mere 2 days to get contracts and all other required paperwork done and complete! (Something that had taken other agents 2 weeks to manage)
Emily was also prompt and professional and nothing seemed to much effort to these guys.
We would like to thank all of you for making this happen and at the pace you did.
Matthew you're a star and had it not been for your hard work, our family wouldn't be sat in our perfect home right now.
Anybody looking to let a property, do not pass up on this company. They are a breath of fresh air and go above and beyond any expectations.
Again, thank you.
Wesley and Fiona.... Read more
Tenant
3rd Aug 2020 (4 years ago)
C Rei
Very happy with Matthew Measures's work, who was impeccable throughout the entire lease process, which was not easy: previous tenant was stuck out of the country because of pandemic travel restrictions and I wasn't sure I'd be able to move on a timely manner. Super happy that it all worked out!... Read more
Tenant
29th Jun 2020 (4 years ago)
B Mills
Matthew Measures has gone above and beyond to accommodate myself and my partner with a quick move. He has made the entire process very simple and clear, and we can't wait to move into our new home, thanks to him.... Read more
Buyer
11th Jun 2020 (4 years ago)
Very friendly and professional, but once we got an offer in and accepted , communication died and progress was slow. We had to chase for almost all updates, often weeks with no communication at all. Our intended quick sale has become 4 months of chasing.... Read more
Seller
13th Feb 2020 (4 years ago)
Rosemary Whiteley and her staff were efficient and a pleasure to work with. I found them to be effective communicators and reliable. I would recommend them for house selling.... Read more
Seller
6th Dec 2019 (5 years ago)
R Dalton
Fantastic service, truly worth every penny. Highly recommend this estate agents. All the staff are great, especially James and Anita which couldn't do enough for us.... Read more
26th Nov 2019 (5 years ago)
S Webb
Amazing throughout our sale. Guided us through the whole process with good communication and very professional customer service. A personal thank you to Anita for her help and support. Highly recommended.... Read more
Seller
13th Nov 2019 (5 years ago)
C Wills
Good service .... Read more
16th Sep 2019 (5 years ago)
T Company
Me and my partner were both first time buyers and had no idea how to go about buying a house. We were recommended Atkinson Stilgoe and got introduced to Leanne.
Leanne was incredible. She talked us through the whole buying process, and helped us every step of the way! Each meeting with her was enjoyable, and given that I am a complicated customer, (I'm half self employed/ half employed), Leanne found us the best mortgage with complete ease.
I could not recommend Leanne enough to anyone! If any of our friends are looking for a mortgage adviser, we would 100% recommend Leanne and Atkinson Stilgoe!... Read more
Buyer
13th Aug 2019 (5 years ago)
F T
Terrible experience.... Read more
28th Jul 2019 (5 years ago)
S Biddle
Great Service and Friendly Staff, Would Highly Recommend, 5*.... Read more
16th May 2019 (5 years ago)
VeeDen
Very informative, top notch customer service from all at this office. Would recommend.... Read more
16th May 2019 (5 years ago)
J Morris
The team at Atkinson Stilgoe have been nothing but fantastic during the sale of my house. They kept me updated every step of the sale process and even supported me with advice on a property I was buying. Thank you very much... Read more
Seller
14th May 2019 (5 years ago)
N Allen
Anita and her team are very helpful, have rented my properties with them for a few years now. They keep me updated with changes and nothing is too much trouble!!
Would recommend!!... Read more
Landlord
14th May 2019 (5 years ago)
A Ryan
Friendly, dedicated team who were more than happy to make our experience as easy as possible - happy to go the extra mile... Read more
10th May 2019 (5 years ago)
N 87
Fantastic service from the Balsall common team! Thrilled with all help and guidance given throughout the whole process- would highly recommend to anyone.... Read more
10th May 2019 (5 years ago)
R Pearson
Organised a valuation for 6pm on a week evening. No one turned up. When I called up to find out why I was told they 5:30pm was the latest they could do this! I asked why someone had called me to arrange 6pm then and was not given an answer. This company are not willing to work around those working full time. Customer service is appalling. Avoid.... Read more
Seller
5th Apr 2019 (5 years ago)
J Khurana
Been liaising with Leanne Tovey, she has always been very helpful and always provided first class service and very professional.
also the team has been supportive and provides excellent customer service.... Read more
30th Jan 2019 (5 years ago)
L Moore
Despite a poor market our property finally sold and Atkinson Stilgoe were very helpful in processing the sale.... Read more
Seller
5th Dec 2018 (6 years ago)
E Mcnulty
The team handled my letting for three years while I lived in Spain .
Top quality customer service couldn’t ask for better.
Teresa in particular was an absolute gem , nothing was to much trouble.
I can not recommend them highly enough ,customer service of this quality is rare these days.
Well done guys , thanks for everything.... Read more
Landlord
23rd Feb 2018 (6 years ago)
C Connor
I am a first time buyer buying an apartment through Atkinson Stilgoe. I can not believe how helpful all of the girls there have been and guided me and my partner throughout the whole process.
Leanne the mortgage advisor is a life saver!! I couldn't lend through my own bank and other high-street banks were taking weeks to get me an appointment but Leanne saw me within 24 hours and got everything sorted out for me. She advised me of things I didn't even think about that the bank didn't tell me either, such as a will and life insurance. I learnt so much from Leanne as a first time buyer I would recommend her to anyone.
Anita and Rosemary have both kept me updated throughout the whole process of buying, answered all my questions and guided me through the whole legal process.
I never imagined buying a house could be this stress free so a big thanks to all the girls for making it this easy for us!!!! would 100% recommend to other friends and family.... Read more
Buyer
11th Dec 2017 (7 years ago)
G Malin
We didn't have a good experience when buying a house through Atkinson Stilgoe. They used to constantly bombard us with phone calls about getting things done which were out of our control - both me and my partner work and can't easily take phone calls during the day so it was frustrating to always see missed calls from them and voice messages basically stating something that we didn't even need to know or that wasn't relevant - they certainly wasted our time a lot. They also added much stress to what is already a stressful situation and kept threatening that the sale wouldn't complete when things were out of our hands and being dealt with by our lawyers - there was absolutely no need to make things so difficult for us. There favourite trick is to advertise a property as having 'no chain' but basically ask the sellers if they would move out and rent if need be, but if you agree to this, then get this in writing as you never know when the sellers need change... but of course Atkinson Stilgoe wouldn't care about this because they've pulled you in by this point! I couldn't recommend Anita for these reasons stated above and would certainly be looking for a different estate agent to go with when we sell our house in the future.... Read more
Buyer
23rd Mar 2017 (7 years ago)
A Dad
All the girls are fantastic. I have been incredibly grateful for your help. It's a shame that Leigh has left, but Leanne is brilliant too. I've had bad experiences before with other agents, but you guys are the best! Thank you xxx... Read more
11th Feb 2017 (7 years ago)
S (etastedotorg)
I don't normally leave reviews, but I feel the need to let people know how professional Leanne at Atkinson Stilgoe is. I'm going through a messy divorce which I won't bore you with the details of! But both Anita the branch manager and Leanne the mortgage advisor were superb. Highly recommended! They have taken a lot of stress out of a stressful situation. Thank you xxx... Read more
11th Feb 2017 (7 years ago)
D Swift
I am delighted I chose Atkinson Stilgoe to sell my property. Always helpful and fully 'au-fait' with the legalities of selling, thank you... Read more
Seller
15th Nov 2016 (8 years ago)
R Birch
Very pleased with the service we received when selling our property with Atkinson stilgoe. The sale went through as quickly as possible with the help of Jade and Anita, who kept me informed of the process all the way along. I would recommend them to all my family and friends and will definitely use them again in the future.... Read more
Seller
25th May 2016 (8 years ago)
R Williams
Great service for us. Gave fair advice during negotiations and helped us get the best we could for our house. Supported us really well during the sale so highly recommend.... Read more
Seller
23rd May 2016 (8 years ago)
L Markham
I have no hesitation in recommending this very professional firm. I recommended it to a friend who was bereaved last year and on several occasions she has referred to the particular care and sensitivity that the staff displayed while handling the sale of her family home.... Read more
10th May 2016 (8 years ago)
R Mann
Missed out on a property and had no call from the agent it was even on the market. Drove past the property coincidentally only to discover it's sold. Rang the agent and received a very 'can't be asked' attitude. Certainly don't hold much hope.... Read more
25th Apr 2016 (8 years ago)
P songs
Very poor experience, didnt look after our interests, was told one thing positive one day, another day was negative, just messing ua around basically, will not be using them again to buy a property.... Read more
Buyer
14th Apr 2016 (8 years ago)
J Hegarty
1st class service. Would highly recommend. We changed agents agents to Atkinson & Stilgoe and it was definitely the right decision. Fantastic communication throughout, very professional. Very pleased. Our buyers needed to Complete quickly, Jade spoke to all parties almost daily and achieved a completion in 4 weeks!... Read more
Seller
7th Apr 2016 (8 years ago)
S gay
Very poor standard, Considering the fees, Atkinson Stilgoe certainly didn't look after my interests.
I recommend using someone else if you're thinking of re- mortgaging a propriety. Very unprofessional, the first thing they do is ask for is the fees but even after 3 months the service is still not received.... Read more
27th May 2015 (9 years ago)
S Doherty
I recently sold my house through Atkinson Stilgoe Balsall Common, I was really pleased with the service they offered, They were very professional, always kept in contact, friendly and helpful. I would certainly recommend them to anyone.... Read more
Seller
22nd May 2014 (10 years ago)
A DuGuay
I've used Atkinson Stilgoe for buying, letting and selling a property and had some very positive experiences and one very bad one.
I recommend using someone else if you're thinking of selling a property. They're very expensive (cost me just under £4k to sell a £125k property). Considering that fee, Atkinson Stilgoe certainly didn't look after my interests. They encouraged me to agree to a sale to one of their investment purchasers and from agreeing that sale they ceased working for me and were only interested in the buyer's interests. It took over 4 months to complete on a no chain sale. They went so far as to start advertising my property for let before I'd sold it. I can see why they did it - two commisions for them - but an estate agent should be acting for the seller, no one else and Atkinson Stigoe do not offer value for money on that front.
Buying a property was fine and I can't praise their lettings department highly enough! (I asked them to let my house on a Tuesday and they'd found me tenants by the Friday)... Read more
Seller
11th Jul 2013 (11 years ago)