5

I had a really positive experience with Balmer and Co, and especially with Emily Lord. I initially secured a place through Balmer and Co, but unfortunately due to flooding (which was completely out of their control), I had to move out immediately. During what could have been a very stressful situation, Emily was absolutely amazing, she truly went above and beyond, keeping me fully up to date throughout the entire process and always making sure I knew exactly what was happening.
She found me a new place very quickly and handled the arrangements to transfer my deposit and rent over, making it possible for me to move in as soon as possible. She genuinely made the whole situation far less worrying and removed so much of the hassle. Emily is very bright, funny, and always made me feel at ease throughout the process.
I owe a massive thank you to Emily and Balmer and Co for the way they looked after me and handled everything so professionally and kindly. I wouldn’t hesitate to recommend them.... Read more
8th Feb 2026 (25 days ago)