At first I thought my property would be managed by cavendish, after paying all the fees Cavendish required I was then told it would be managed by the landlady herself . Inventory images covered up by furniture, peeling plaster, no gas checks, and yet I've been expected to pay near to £800 PM. Now I'm moving home when asked, the landlady still thinks its appropriate to take my deposit of £1125, these charges include a skip, carpet clean and a few hours of housekeeping. To start we agreed on a deduction of £200 with a additional charge of £140 for a skip. As the weeks went but the landlady must have changed her mind and decided she wants to take the whole amount. Cavendish tried to mediate between us both buy failed and now I'm left with no depsit funds for my new property that has now been lost. Reason I went with cavendish is because I thought they were a reputable company, and most of all the decision would be made on a non biast decision, I've paid a big price to find out this is not the case, they act clearly as Tennant finders and what goes on after the fees have been paid is your problem. Really dont know what to do, been staying cheap hotels as I have no family or friends in the area and I need to study so I have no choice. To anyone that's considering to rent from cavendish I wouldn't recommend it as they are near enough 100% on the landlords side and you will most defonatley not be seeing your depsit again for no fault of your own. I have tried to complain using other channels but I've had no luck, once you pay them their cut of the deal safe to say you've been robbed blind.
9th Sep 2019 (2 years ago)