5
I am delighted to write this review for Michael, who recently helped me secure a property and guided me through the referencing process. Michael was incredibly helpful, kind, and hard-working, consistently going the extra mile to assist and ensure a successful outcome. It comes as no surprise that he has been promoted to manager.
In the past few weeks, I have dealt with many letting agents, and it has not always been a pleasant experience. However, Michael stands out as a stellar example of fantastic customer service. He is not only kind but also smart and innovative, willing to make a few extra calls to get things done. Darren, the owner, made an excellent decision in promoting him, as Michael creates a positive atmosphere for the entire office.
Carlos, who also works there, is very kind and helpful as well. Unlike many other agents on the same street, there is no attitude or patronizing behavior from either of them. The property rental market in East Grinstead is tough, but with Michael, you are in safe hands. He could easily train the rest of the town on how to conduct business professionally.
This is the second review I have written for Michael; the first was almost four years ago. Thank you very much for your professionalism. It’s evident that you have helped many other tenants and have received excellent reviews for your work.... Read more
17th Jul 2024 (10 days ago)