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- HenleyCharles.com
HenleyCharles.com Estate Agents
4.2
324 reviews
- Branches 3
- Properties for sale 85
- Average time to sale 12 weeks
About HenleyCharles.com
HenleyCharles.com have 3 branches and they mainly list properties in B21, B23 and B4. Over the last six months, they've listed 85 properties, with an average time to sale of 12 weeks.
HenleyCharles.com fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas HenleyCharles.com operate, the average fee (charged by all agents) is 1.58%.
Get a quote for selling your property.Top performing HenleyCharles.com branches
Latest reviews for HenleyCharles.com
G Singh
5
Josh at Henley Charles Estate Agents has been absolutely amazing in assisting with the rental of my property. From start to finish, he has been professional, knowledgeable, and incredibly helpful throughout the entire process.
His attention to detail is top class, ensuring that everything was handled efficiently and accurately. Josh was always available to answer any questions and provided clear guidance every step of the way, making what can often be a stressful process feel straightforward and hassle-free.
I would highly recommend Josh and Henley Charles Estate Agents to anyone looking for a reliable and professional service. Thank you for all your hard work and support.
31st May 2026 (22 days ago)
Anonymous Homeseller
5
Henley Charles communicated to us very well they done all the showing around in all we were very happy with the service
23rd May 2026 (30 days ago)
Sukhi
5
Professional staff and very kind. Helped my family buy a property last year in Dec.
Thank you. The Purewal Family.
22nd May 2026 (4 weeks ago)
H R
1
Don't waste your time - these people are useless
17th May 2026 (5 weeks ago)
K (AdhdmiKay)
2
Went to view a house with this company and was not told there would be 7 other families viewing the property at the same time, 7 families in a small house is not where you want to be we were waiting for half an hour and were the first to step foot in the house and yet somehow the house was sold to another family not happy at all with this and the agent that was there was named Shareen Akhtar
12th May 2026 (6 weeks ago)
M 115
1
We had a very disappointing experience renting through Henley Charles. At the start of the tenancy, communication was fairly responsive. However, once serious maintenance issues began to arise, their responsiveness declined significantly.
We are a family of three who were looking for a safe, long-term family home. We have a young child, and therefore the standards of the property needed to be extremely good. Unfortunately, this was not the case.
Throughout our tenancy, we reported major disrepair issues including roof leaks, water coming through ceilings, damaged guttering, and later water leaking from the bathroom into the kitchen. Eventually, water was dripping from a ceiling light fitting and onto the gas cooker, which is extremely dangerous.
Brown damp patches and mould began forming in affected areas. This is deeply concerning, as mould and damp can cause serious health problems, especially for babies and young children.
Despite repeatedly reporting these issues from November 2025 onwards, no effective repairs were carried out. A roofer was supposedly instructed but never attended, and our follow-up messages and emails were often ignored or left on read. We constantly had to chase for updates, which was stressful and exhausting.
We were originally told this would be a long-term tenancy, which is why we invested our own money into improving the property (new carpets, garden improvements, filling gaps and holes to improve insulation and prevent rodents, etc.). We heard, saw, and even disturbed rodents coming through holes in the kitchen units, so we sealed these areas ourselves using cement and expanding foam. These improvements remain in place and improved the condition of the property.
Later, we were informed the landlord wanted to sell the property. During this period, it felt as though repairs were deliberately avoided. The explanation that the landlord was abroad should not prevent urgent repairs, especially as we always paid our rent on time and fulfilled our obligations as tenants.
To make matters worse, they are now attempting to deduct money from our deposit due to a small amount of expanding foam on laminate flooring inside a kitchen unit. This does not require replacement or repair — it simply needs cleaning. The substance has not caused irreparable damage. There is also spare brand-new laminate flooring stored in the kitchen cupboard if replacement were genuinely needed.
We always paid our rent on time and took pride in the home. If anyone would like proof of our messages, emails, videos, and photos of the disrepair that was never fixed, we have everything fully documented and can provide it.
Based on our experience, we would not recommend Henley Charles to tenants.
4th Feb 2026 (20 weeks ago)
All 3 HenleyCharles.com branches
Anonymous Homeseller
5
Henley Charles communicated to us very well they done all the showing around in all we were very happy with the service
23rd May 2026 (30 days ago)
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Henley Charles Estate Agents - Erdington, Birmingham
1 Reservoir Road, Erdington, Birmingham, B23 6DA
4.0
G Singh
5
Josh at Henley Charles Estate Agents has been absolutely amazing in assisting with the rental of my property. From start to finish, he has been professional, knowledgeable, and incredibly helpful throughout the entire process.
His attention to detail is top class, ensuring that everything was handled efficiently and accurately. Josh was always available to answer any questions and provided clear guidance every step of the way, making what can often be a stressful process feel straightforward and hassle-free.
I would highly recommend Josh and Henley Charles Estate Agents to anyone looking for a reliable and professional service. Thank you for all your hard work and support.
31st May 2026 (22 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Find your nearest HenleyCharles.com branch
Find your nearest HenleyCharles.com branch
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