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- Hilton & Horsfall
Hilton & Horsfall Estate Agents
4.2
133 reviews
- Branches 2
- Properties for sale 94
- Average time to sale 11 weeks
About Hilton & Horsfall
Hilton & Horsfall have 2 branches and they mainly list properties in BB9 and BB7. Over the last six months, they've listed 94 properties, with an average time to sale of 11 weeks.
Hilton & Horsfall fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Hilton & Horsfall operate, the average fee (charged by all agents) is 0%.
Get a quote for selling your property.Top performing Hilton & Horsfall branches
Latest reviews for Hilton & Horsfall
K B
5
Brilliant experience from start to finish, great communication and got into our new home quickly. A flawless service from Tony and his team!
5th Oct 2026 (28 days ago)
C Taylor
5
Don’t go anywhere else! Excellent estate agent — great communication and exceptional local knowledge. The photos they took were brilliant and captured our home perfectly; I genuinely think they made a huge difference, easily some of the best in the area. Tony was especially helpful throughout, always quick to respond and kept us fully updated during some tricky final stages. The marketing looked professional and attracted strong interest straight away. We’d definitely recommend them — we’ve sold with them four times now.
4th Oct 2026 (29 days ago)
K Calderbank-Park
5
Me and my girlfriend bought our first house this week and they were really helpful with everything towards the house and us ( Tony) who looked after us was really respectful and kinda and always answered the phone and answered everything for us, too man and a great company to appreciate everything you done for us
30th Sep 2026 (5 weeks ago)
R Tyson
5
We can’t thank Bella enough for all her help and support throughout our house purchase. She went absolutely above and beyond what we could have expected and made such a positive difference to the whole experience.<br><br>Bella was incredibly helpful, professional and approachable throughout, always keeping us informed and doing everything she could to help move things along. Nothing ever seemed too much trouble, and she was always willing to go the extra mile to answer our questions and make sure everything was progressing as it should.<br><br>Thank you so much, Bella, for going above and beyond and helping make our house purchase such a positive experience. We would have absolutely no hesitation in recommending her to anyone looking to buy a home!
28th Sep 2026 (5 weeks ago)
E Singleton
3
My house went on for too little, so had to back out. The girls who's dad was buying her it as a buy to let for her (this is what she has done with another similar house sold for £15k more) would not pay the proper price so they sale fell through. To say Hilton and horsfall were cold, disrespectful and bullying is an understatement. As the many reviews on here atest, when things don't go their way, as is the way with people who are used to getting their own way in life like the spoilt buyer, they kicked off and took me to the small claims court. In total, I handes over £2,100 for absolutely nothing. But in fairness, they completely sabotaged their own chances of success in Clitheroe. I'm not going anywhere xx
14th Sep 2026 (7 weeks ago)
A Moorhouse
5
We’ve had such a brilliant experience with the team throughout the whole process of buying our first home. They have been so helpful, friendly and supportive from start to finish, always keeping us updated and answering any questions we’ve had.<br><br>A huge thank you to the whole team for all your help — we really appreciate everything you’ve done for us and would 100% recommend them to anyone looking to buy or sell a home! ????????
18th Aug 2026 (11 weeks ago)
All 2 Hilton & Horsfall branches
K B
5
Brilliant experience from start to finish, great communication and got into our new home quickly. A flawless service from Tony and his team!
5th Oct 2026 (28 days ago)
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- Average sale time
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E Singleton
1
I have had an absolutely horrendous experience with Hilton and Horsfall by anyone's standards. In spring 2024, I put my house in Clitheroe on the market with them for £135,000. I was offered the full asking from a young girl from Clitheroe who was getting her Dad to pay for the majority of it. I then received emails and phone calls from the manager of Mortimers, who I had dealt with in the past, who was trying to advise and warn me that the price was too low. I also had members of the community in Clitheroe approaching me and telling me it was on for too little. I then panicked and asked the buyer for just £5000 more. She declined claiming they couldn't afford this, yet went on to buy another property in Clitheroe for a lot more money. I then felt I had no option but to back out. I informed H and H and they responded with an invoice for £1800 for changing my mind. I paid the admin fee of £300 immediately which I couldn't afford and tried to explain that I didn't realize it was on for far too low, and that I couldn't afford to lose that kind of money. It didn't make any difference and they proceeded to hound me through the small claims court, bearing in mind I have never had any debt or been in any kind of trouble in my life let alone with a court, this was deeply shocking and upsetting. It has put such a financial strain on me, especially as I have recently experienced some serious health problems, and had my disabled Dad to think about. Members of the community who know me and know my situation pulled together to help me in various ways, and that touched me greatly. Clitheroe looks after their own. H and H's attitude to me was utterly disgusting, bullying and intimidating. They threatened to sue me for slander when I put up a review, however slander is only illegal when it is something which is untrue. They have also done things like ignoring my emails when after I made the first payment they demanded I needed to know the courts had been informed. They wouldn't inform them properly and wouldn't communicate with me, so I withheld my next payment until I knew what was going on, to which they imediately email me with all sorts of threats and how I was now in breach of the agreement and would be referred back to the courts. It was a nightmare. Not only that, but when I went in trying to get my house keys back they wouldn't give me them, and a oldish bull of a woman came stamping down the stairs, on a phone, staring at me and cocking her head from side to side, hissed "yes?!" Clearly knowing who I was and trying to intimate me. I'm not used to these type of rough (but with money) people and I do find that they don't know how to conduct themselves, don't know how to behave and tend to bully people they view as in a weaker position than them. I would say that's the hallmark of. rough but with money people. Indeed, their reviews on trustpilot suggest they treat tenants very badly and with disrespect, especially in Burnley where there is more poverty and more vulnerability. One man said they called him "benefit scrounging scum". H and H are the one's who think they are automatically entitled to other people's money. They are rip off merchants, and like a lot of estate agents, they do not have their clients best interests at heart. There is an excellent documentary on BBC iPlayer at the moment called "undercover estate agents". It shows exactly this, and it's definitely something I've experienced with H and H in Clitheroe. I know for a fact because I have been told by one of the potential buyers who were willing to offer more were put off by H and H once the daddy had got his princess a ridiculously good deal. They should have been working for me as their client first and foremost. I think they had me pegged as a bit vulnerable from the start. From Teal screaming at me down the phone when I changed my mind to the relentless abuse, the disrespect and unprofessionalism has been off the charts. Mark fancies himself as a ruthless businessman, but in reality, he's just someone's spoilt son
Go back to Burnley. You're not welcome.
13th Oct 2025 (1 year ago)
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