The entire Ross Nicholas team were incredibly communicative and responsive throughout our transaction which occurred during the completely unprecedented period of end of the Stamp Duty holiday.
Justin was our direct agent and he was incredible, ‘owned’ the deal from start to finish, took on activities outside of his direct responsibilities to ensure the deal went through. We hit some complications, Justin was front of foot suggesting practical mitigations and solutions, that we used and saved the deal from the jaws of defeat. Had it of gone west, we’d of lost a lot of money, our belongings spread across multiple storage units and us needing to find a rental (when there are none as everyone is trying to move to the coast with the new work from home focus!) with 3 dogs, in a week… Horrifying, the stakes were high – but we worked with Justin to craft a solution that worked for everyone, this is what being a good estate agent is all about.
Ross Nicholas will be my first port of call when we wish to sell and on the tip of my tongue when giving recommendations to others.
30 days ago