R hatter
Great company to deal with. We were on their books for 3 years they stayed patient until we found a positive buyer. Can highly recommend them.... Read more
Seller
2nd Sep 2024 (20 weeks ago)
lilsy
Never get back to you, or respond to emails. We called and called to get viewings after using Ross Nicholas as agents before and were just let down time and time again, being told that they would get back to us with a time but never bothered. Just disgraceful really. There is no fair chance for anyone when dealt with like that.... Read more
21st Jul 2024 (5 mo. ago)
P Moore
This company was easy to deal with,highly professional, prompt at answering emails and always just a phone call away, I would recommend them to anyone buying or selling a home... Read more
15th Jul 2024 (6 mo. ago)
S Palmieri
Helped us with the sale of our home and purchase of new home. All staff were professional, knowledgeable, friendly , helpful and kept us informed throughoutthewholeprocess. Nothing was too much trouble. Made the process less stressful. Would highly recommend and would definitely use their services again, if needed.... Read more
Seller
11th Jul 2024 (6 mo. ago)
C Barber
Excellent service all around. Communication in particular was outstanding. We would certainly recommend Ross Nicholas to anyone.... Read more
11th Jul 2024 (6 mo. ago)
M Dobbie
My husband and I have recently sold our house and used Ross Nicholas- our agent was Justin and from start to finish he was absolutely brilliant! He really looked after us through the whole process and we felt we were In really good hands with his professionalism and knowledge!... Read more
Seller
10th Jul 2024 (6 mo. ago)
T Dodge
Justin and his team, went above and beyond to sell my mother’s bungalow, nothing was too much trouble. Can’t recommend them enough to sell your property... Read more
Seller
10th Jul 2024 (6 mo. ago)
P Jones
As purchasers we were very pleased with the attention that this business took to get this one through. Justin was very helpful and did a lot of “chasing up” to get this sale through.... Read more
Buyer
10th Jul 2024 (6 mo. ago)
L Bar
Excellent service throughout, all communication very good. Justin spoke a lot of sense and saw our sale through to a successful conclusion. Everyone we spoke to at Ross Nicholas were always helpful, a well deserved 5 ??.... Read more
Seller
10th Jul 2024 (6 mo. ago)
Very friendly and knowledgeable local agent who really cares and goes the extra mile.... Read more
Seller
2nd May 2024 (8 mo. ago)
L Lake
Great experience with this Estate Agent. They sold my property which being leasehold was far from straightforward. They went above and beyond to get the sale done, keeping track of every process and helping where they could. I would highly recommend this company.... Read more
Seller
24th Apr 2024 (8 mo. ago)
D Boy
Excellent friendly helpful service, highly recommended , Justin often went above and beyond to sort out any issues... Read more
19th Apr 2024 (8 mo. ago)
S Mcphee
Stanley O'Brien was extremely helpful from our first viewing through to exchange and completion. Ross Nicholas & Company would be out first point of contact for any future sale or purchase requirements we have.... Read more
Buyer
14th Feb 2024 (11 mo. ago)
D Harvey
Justin and Harvey were absolutely brilliant. Justin found exactly what we were looking for. Both were always happy to accommodate and quick when arranging second and third viewings. Communication was excellent. Would definitely recommend.... Read more
8th Feb 2024 (11 mo. ago)
K Keohan
Ross, Harvey and the team are very professional, responsive and always willing to help.... Read more
4th Jan 2024 (1 year ago)
S Keates
As we all know moving house is a stressful process. The calm reassuring approach given by Harvey was always appreciated. The availability of staff to answer questions not only on the property but the local area was of huge benefit to someone new to the area. Many thanks for an excellent service.... Read more
15th Dec 2023 (1 year ago)
L Wynne
A warm friendly professional team at Ross Nicholas! Nothing is too much trouble for them. Harvey and his team provide an excellent service. Their knowledge and expertise is outstanding and they put the client first. Highly recommend this estate agent in New Milton. Thank you Harvey for making miracles happen !... Read more
5th Dec 2023 (1 year ago)
R Browning
Professional, helpful, honest, and friendly.
It made the experience a lot less stressful, and we felt well looked after.... Read more
26th Oct 2023 (1 year ago)
P Godwin
In this difficult time for house selling, Justin and his colleagues managed to find us a good buyer after a couple of false starts and worked hard on our account. Many Thanks to all concerned.... Read more
Seller
15th Oct 2023 (1 year ago)
T Young
Very professional service, Justin kept us informed at every stage... Read more
12th Oct 2023 (1 year ago)
H Draper
Fantastic people to deal with - made the whole process smooth and stress free. I would highly recommend this agent.... Read more
12th Oct 2023 (1 year ago)
D Rapson
Excellent service throughout my sale and purchase... Read more
Seller
12th Oct 2023 (1 year ago)
B Young
Very pleased with the recent sale of a property. Justin was very professional throughout.... Read more
Seller
31st Aug 2023 (1 year ago)
V Pengilly
Excellent agency from our experience as buyers. Great communication and very helpful - Harvey Squires in particular is an asset to their team... Read more
Buyer
31st Aug 2023 (1 year ago)
G Freeman
I had the bungalow we were selling valued by three estate agents. Ross Nicholas's valuation was lower than the other two companies, and so I went with one of the higher valuations. It was obvious after a few months that the valuations from the other two estate agents were far too high and that the Ross Nicholas one was accurate. I swapped estate agents to Ross Nicholas and have found their service excellent. They communicate well and give helpful feedback following viewings. How I wish I had used Ross Nicholas in the first place! Thank you to Justin, Harvey and the team. I heartily recommend them to anyone wishing to sell their property.... Read more
Seller
31st Aug 2023 (1 year ago)
H P
We were asked all our financial information, which we provided. Then a viewing was confirmed.
Then, we were told a few days later that actually, they will let us know if we make the shortlist? Sorry, what?
Because of this unprofessional behaviour, we will NOT be using them ever again and will leave feedback reflecting how they behave with customers.... Read more
26th Aug 2023 (1 year ago)
M Balchin
Best estate agents we have used. Polite, friendly and insures everything runs as smoothly as possible. Would highly recommend... Read more
9th Aug 2023 (1 year ago)
N Brown
We have used this company twice now to buy and sell. Justin and the team go above and beyond for their clients. I cannot recommend them enough. Nicks... Read more
Seller
9th Aug 2023 (1 year ago)
S Henricks
Harvey has been absolutely fantastic since our first interaction – incredibly approachable and helpful. We recommend the Ross Nichols team.... Read more
4th Aug 2023 (1 year ago)
P Artist
Very professional and helpful in their approach. Nothing was too much trouble.... Read more
27th Jul 2023 (1 year ago)
L lawlor
Always helpful and understanding 1st class job... Read more
30th Jun 2023 (1 year ago)
S Sookie
Just bought a house through Ross Nichols and can't fault the service and communication from Justin. He was also great at sales progression which a lot of estate agents don't really do. Highly recommend.... Read more
Buyer
28th May 2023 (1 year ago)
A Dempsey
I have personally used Ross Nicholas twice within 6 years. I couldnt reccomend the firm enough. They are friendly, reliable and incredible at their jobs. We had issues on our last sale and Justin took the reigns and went above and beyond. I highly reccomend them and will always use them in this area.... Read more
Seller
23rd May 2023 (1 year ago)
The Ross Nicholas team across both branches have done their utmost to help get my property sold.
They kept me informed at each stage of the listing, and updated me before and after each viewing. They have easily liaised with the buyers solicitors on every occasion.
Overall I wouldn’t hesitate to buy/sell/rent through them, they go above and beyond every time!!!... Read more
Seller
15th May 2023 (1 year ago)
A macklin-palmer
Excellent, quick and efficient service.... Read more
11th May 2023 (1 year ago)
J Gadsdon
I was really impressed with Ross Nicholas, and Harvey Squires was brilliant. They were honest (and true) in their assessments of how things were progressing and helped proactively to keep up the process of our house sale. I would thoroughly recommend Ross Nicholas - they were great.... Read more
Seller
21st Apr 2023 (1 year ago)
H Gillett
I have known Ross in a professional capacity for about 20 years & would certainly vouch for his integrity, helpfulness & realistic appraisal of the housing & rental market.
I have recommend his company to friends & other family members who have all been equally pleased with their transparency & efficiency.
I would therefore strongly refute the disparaging claims made by Nicole Rickard.... Read more
15th Jan 2023 (2 years ago)
L parkin
I have never know an estate agents who have worked so hard and speedily to help us. Phenomenal customer service 10/10. Nothing was too much trouble and kept in contact all the time.... Read more
6th Jan 2023 (2 years ago)
S Stinchcombe
Excellent professional service. This firm goes the extra mile. Everyone we dealt with so friendly and helpful
Paul and Shirley... Read more
16th Nov 2022 (2 years ago)
J Hambling
Really friendly and helpful staff, especially Harvey who’s been helping me a lot. As this is my first time moving in I’ve been very nervous and had lots of questions. He’s been very patient and understanding, helping and giving me all the advice I need.... Read more
Tenant
16th Sep 2022 (2 years ago)
L grace
Have used Ross Nicholas Estate Agents a couple of times now and have always been very pleased with service they give, friendly and reliable would thoroughly recommend.... Read more
6th Sep 2022 (2 years ago)
P Crake
Helpful and friendly service... Read more
16th Jul 2022 (2 years ago)
S Laux
We would highly recommend Ross Nicholas. Asking price achieved and Justin kept us updated the whole time. Very professional and helpful firm.... Read more
16th Jul 2022 (2 years ago)
A Harmston
Very helpful, very communicative, Harvey was excellent, always returned calls, polite and it was a pleasure working with him and arriving at a satisfactory conclusion. Simply the best!! Thank Harvey.... Read more
12th Jul 2022 (2 years ago)
D Brimley
Decided to use Ross Nicholas to sell my late mother's property, Justin and Harvey were both very professional and helpful during the sale even though we had a problem with Land Registry and had to wait a few months before we could complete the sale.
Excellent company wouldn't hesitate to use them again.... Read more
29th Jun 2022 (2 years ago)
A Siegert
Justin at Ross Nicholas handled the sale of our flat in the upmost professional and timely manner. Excellent estate agents. Thank you for your excellent service.... Read more
29th Jun 2022 (2 years ago)
J Storer
Very easy to deal with over a property purchase. Viewings were done by Harvey without any pressure, much appreciated by us. He is a credit to the company.... Read more
Buyer
4th Jun 2022 (2 years ago)
M Lethetby
If you are looking to buy or sale your house in BH25 area I can highly recommend Ross Nicholas & Company.
Both Harvey and Justin have been outstanding and a credit to Ross Nicholas.
They communicated in a very professional manner.
They both helped proceed the sale along smoothly, kept me updated and worked with my estate agent.
They have not been put off with the numerous emails with silly quries since I've moved in.
Once again Ross Nicholas and company gets my vote for being an outstanding estate agents.... Read more
Seller
27th May 2022 (2 years ago)
C Wall
I recently sold my house through Ross Nicholas, and Ross and his team - Harvey and Justin - have been very professional and kept me informed every step of the way. They advocated for me and were trustworthy, transparent and extremely helpful. The personalised service made the whole process much easier and I'm glad I chose this firm to handle my sale.... Read more
Seller
25th May 2022 (2 years ago)
S Beaton
We recently purchased our home where Ross Nicholas were the selling estate agent. Their agents were extremely helpful, quick to respond and easy to deal with - highly recommended.... Read more
Buyer
20th May 2022 (2 years ago)
C Lara
Very helpful and supportive through the process! Put no pressure on me but instead offered friendly and honest advice. I would definitely recommend!... Read more
17th May 2022 (2 years ago)
J barkus
Great service from a very hard-working team at Ross Nicholas in New Milton. They really went the extra mile to help get the sale of our property completed yesterday. Their diligence was much appreciated. Would highly recommend.... Read more
Seller
7th Apr 2022 (2 years ago)
M Dowsett
I'm glad we chose this company to deal with. We are 'non residents' of the area, selling our recently departed parents' home. Everyone at Ross Nicholas has been kind and helpful to us, and we have always felt 'relaxed' in the knowledge that they were acting totally professionally and diligently on our behalf. The initial visit from Ross was thorough, clear, reassuring and honest. Marketing was extremely swift, and 5 days after that initial visit, we had a buyer! Everyone in their team has been helpful, and kept us in touch throughout the somewhat protracted (not their fault) sale process. Special mention must go to Justin who has cheerfully fielded my grumbles and rants, especially over the last couple of weeks, and has gone to great lengths to get the sale through. Meter readings, help with house clearance etc have all been cheerfully offered. I have no hesitation in saying a huge "Thank You" to the team, and fully recommending them.... Read more
Seller
6th Apr 2022 (2 years ago)
K Burrage
We have been extremely pleased with the service we have received from Ross Nichols New Milton.
They have successfully sold my parent’s property and helped us out in numerous ways as we were not local.
It made our life easy, they were always a pleasure to deal with and nothing was too much trouble.
I would have no hesitation in using them again and would highly recommend them to anyone wanting an estate agent in the area.... Read more
Seller
29th Mar 2022 (2 years ago)
G Haines
Professional and friendly service. Would highly recommend. Harvey had a friendly proactive manner and made what was a very stressful process bearable. Thankyou from the Haines Family... Read more
25th Feb 2022 (2 years ago)
L Dyer
Great service with dealing with my sister's rental property whilst she is abroad. Very friendly and helpful staff.... Read more
Landlord
23rd Jan 2022 (2 years ago)
M gould
Proffesional and friendly... Read more
21st Jan 2022 (2 years ago)
N Eva
We are so impressed with Ross Nicholas and would highly recommend them to anyone who is looking to move. They are all very professional, efficient and made each step of our recent move as stress free as possible. They done everything to help, kept us up to date with information and all at such great quality. I completely trust them and will never go anywhere else in the future. Highly Recommend. Thank You all at Ross Nicholas! :)... Read more
20th Dec 2021 (3 years ago)
M Nuth
Harvey and Justin have been fantastic from the very beginning. Any problems we have had,even with our solicitors, have been sorted straight away. They
have communicated with us every step of the way. We would definitely recommend them. Sonia... Read more
26th Nov 2021 (3 years ago)
J Nixon
We are more than happy to recommend Ross Nicholas - and especially Justin Power, who was our agent. He was incredibly knowledgeable, professional, and hard working in his quest to find a buyer for our bungalow. He was always ready to give us good advice and did a lot of chasing up not just for us, but for our buyers too (their estate agent was mostly invisible!) Nothing was too much trouble, and the whole process has proceeded smoothly in less than 3 months. Selling a house is quite stressful and bewildering at times, so having Justin to champion our cause was brilliant and we are very thankful for all his help and guidance.... Read more
Seller
24th Nov 2021 (3 years ago)
A Victoria
We've recently bought our new home through Ross Nicholas. Harvey was our main contact and the service provided was faultless. He went the extra mile for us and was always 100% reliable (when he said he would give us an update, one arrived). We would have no hesitation in recommending Harvey and Ross Nicholas.... Read more
Buyer
3rd Nov 2021 (3 years ago)
C Bennett
Justin and Louise were a delight to deal with. Extremely helpful, friendly and professional. We can't wait to move in in November.... Read more
26th Oct 2021 (3 years ago)
D Holme
From start to completion all the team have been excellent,courteous,friendly,and professional we felt as though nothing was too much trouble.Updates after every viewing allowed us to have confidence and peace of mind.We wouldn’t use anyone else.... Read more
Seller
21st Oct 2021 (3 years ago)
L b
Bought my flat very recently through Ross Nicholas. Justin my estate agent was great. Responsive and got things done. Would highly recommend.... Read more
Buyer
18th Oct 2021 (3 years ago)
L Paterson
Bought our new home through Ross Nicholas. The team were very professional and always quick to respond. Harvey was our main point of contact. I would have no hesitation in recommending Ross Nicholas on the purchase of a property.... Read more
Buyer
3rd Oct 2021 (3 years ago)
M Attrill
Can't recommend Ross Nicholas enough. They dealt with my rental property, then with sales and they are all very experienced professionals in the office. They also have the extra caring side when things get complicated and overwhelming at times. So glad they were at hand dealing with things. They made a very difficult journey a little easier at times. Thank you all.... Read more
Seller
1st Oct 2021 (3 years ago)
S Woolley
very helpful great service. Best estate agent in this area... Read more
31st Jul 2021 (3 years ago)
L Slocombe
Great customer service and brilliant communication throughout. Highly recommend.... Read more
29th Jul 2021 (3 years ago)
A Franklin
When you decide to move house, you need an estate agent to assist you in finding a purchaser for your property . Then you need their help to find a property to buy . That is all estate agents do . Right ? Wrong!
We would like to thank Ross Nicholas and in particular Louise - for her brilliant, tireless and proactive communication up and down the chain. We were kept informed regularly as to how the purchase and sale were progressing and are in no doubt we would not have achieved completion before the stamp duty rules changed without her persistence.... Read more
Seller
10th Jul 2021 (3 years ago)
R Linsley
Ross Nicholas communicated well about developments regarding our sale. They were professional and provided a personal and tailored service.... Read more
Seller
6th Jul 2021 (3 years ago)
L francis
![5/5 Stars](/images/stars/five-star-rating.svg)
The entire Ross Nicholas team were incredibly communicative and responsive throughout our transaction which occurred during the completely unprecedented period of end of the Stamp Duty holiday.
Justin was our direct agent and he was incredible, ‘owned’ the deal from start to finish, took on activities outside of his direct responsibilities to ensure the deal went through. We hit some complications, Justin was front of foot suggesting practical mitigations and solutions, that we used and saved the deal from the jaws of defeat. Had it of gone west, we’d of lost a lot of money, our belongings spread across multiple storage units and us needing to find a rental (when there are none as everyone is trying to move to the coast with the new work from home focus!) with 3 dogs, in a week… Horrifying, the stakes were high – but we worked with Justin to craft a solution that worked for everyone, this is what being a good estate agent is all about.
Ross Nicholas will be my first port of call when we wish to sell and on the tip of my tongue when giving recommendations to others.
Lee Francis.... Read more
4th Jul 2021 (3 years ago)
C dashwood
I cannot thank Louise and Justin and their team enough for helping with the sale of our house. They totally excelled themselves in keeping the chain together, keeping us informed at all stages of developments and then pulling together the most amazing feat of all in getting us through the last stage before the stamp duty holiday closed. A task that was extremely difficult for all involved due to removal vans all being booked up but Ross Nicholas kept their cool enabling all of us to stay calm too and achieve the goal we were all aiming to achieve. Absolutely would recommend their team to everyone. First class service all the way through what is a very stressful time for home owners. Would give 10 out of 10 on all aspects of their business. Thank you so much Louise and Justin and all at Ross Nicholas for everything!!!!!!!!... Read more
Seller
2nd Jul 2021 (3 years ago)
C Turner
Absolute efficiency and support from the whole team. They went above and beyond in order to keep communication open with all parties and were understanding of the stress involved in moving home. They found an appropriate buyer for our property very quickly . Cannot recommend this team highly enough.... Read more
Seller
2nd Jul 2021 (3 years ago)
J davies
During the the purchase of our property I made a lot of requests of Ross Nicholas through Harvey Squires.
At no point were any of my requests to much trouble and every call was positively answered and followed up.
I have no hesitancy recommending them on the basis of our purchase.... Read more
Buyer
29th Jun 2021 (3 years ago)
B Hotson
I want to say a huge thank you to Louise, Justin and the rest of the team at Ross Nicholas for making my recent move as easy possible. They are professional, responsive and a pleasure to deal with. Would highly recommend!... Read more
15th Mar 2021 (3 years ago)
K Pichlmann
Have sold twice through Ross Nicholas (once through each branch). Most recently Justin at the New Milton branch handled my sale (November 2020). Would 100% recommend and use again - he was essentially the reason why the sale finally completed with some very slow solicitors; he was totally on the ball and got us over the line.... Read more
Seller
22nd Jan 2021 (3 years ago)
J Gibbard
We have recently completed our purchase through Ross Nicolas and had the pleasure of dealing with Justin. He was always quick to call us back and kept us up to speed on any developments, he was so helpful and we are very grateful for all his help. Everybody in the office has a great attitude and make you feel valued as a customer. Thank you for a great service.... Read more
Buyer
22nd Jan 2021 (3 years ago)
B Wade
The last time we moved was 28 years ago and Justin was so helpful. Would not hesitate to recommend... Read more
22nd Jan 2021 (3 years ago)
N Burnham
We have just secured a property in Barton-on-Sea with the great help of Ross Nicholas. It was a big move for us as we were relocating from Cambridgeshire and required a strong agent to move this on and keep us up to date. Justin at RN was amazing and is highly recommended as he constantly chased the chain and rang whoever was required to keep up the momentum, without their help we would certainly not have moved as quickly as we are.... Read more
Buyer
22nd Jan 2021 (3 years ago)
J Fairbrother
Very professional and a great knowledge of the area and market. We have used Ross Nicholas a couple of times over the past few years and have always been very pleased with the service provided, they keep me up to date with every step and will certainly be using them again in the near future. Highly recommend.... Read more
22nd Jan 2021 (3 years ago)
B Moulson
An estate agent with a difference, very pro-active. I was buying (Don't buy many houses) and compared to other estate agents I have dealt with I would not hesitate to use them again. And if I was selling I would not use anybody else. As I was buying I can't comment on value but everything else, top marks.... Read more
Buyer
22nd Jan 2021 (3 years ago)
J Michel
Ross, Justin, Louise, Harvey and all the staff you are a brilliant company, efficient, professional and on the ball at all times.... Read more
21st Jan 2021 (3 years ago)
W Greenland
Dear Ross and Team, I would like to send a very large thank you to you and your team for all your hard work in making my move to Christchurch possible in this difficult time. As you are well aware I found it a very stressful time and I am very grateful to you all for being so kind, efficient and professional at all times. Following the exceptionally efficient service I received from each and every one of your team and yourself, I will certainly recommend you to my friends. I have moved a number of times during the last few years and the service I received from yourselves was by far the most efficient and professional that I have come across. Many thanks again. Keep safe and healthy. Best wishes Wendy... Read more
21st Jan 2021 (3 years ago)
S Whitlock
Wouldn’t use anyone else. Very professional. Sold house within 3 weeks in the middle of a pandemic!... Read more
Seller
17th Aug 2020 (4 years ago)
N Pearce
We were very happy with the service we received from Ross Nicholas - It was refreshing to receive realistic and honest advice. All the staff are very friendly and were helpful every time we called. We will definitely use Ross Nicholas again. Thanks again for all your help!... Read more
5th Dec 2018 (6 years ago)
J Mansbridge
Ross Nicholas have recently started managing two of my rental properties. They kept me fully updated every step of the way, I never had to chase them for anything! Tenants are settling in very well and I look forward to continuing to deal with Ross Nicholas... Read more
Landlord
5th Dec 2018 (6 years ago)
D Talbott
Not a letting agent to trust. We found them dishonest and fraudulent, clearly using tenants deposit to line the pocket of the landlord in a dishonest way.
Following further information from other residents and local authority we are looking to forward a complaint to the property ombudsman there was also a refusal to show a gas safety certificate. When asked twice at start of tenancy and never shown one.
As stated in the opening line not a letting agent to trust. And the landlord was clearly dishonest and in on the scam.
No apology received for the dishonesty... Read more
Tenant
14th May 2018 (6 years ago)
C Richards
If you are thinking of renting a property I would highly recommend Ross Nicholas & Company, their fees are realistic compared to other agents and I found the complete experience a refreshing change. I would highly recommend this independent agency.... Read more
Tenant
10th Apr 2018 (6 years ago)
P Williams
What a great company with really helpful and experienced staff. The purchase went through effortlessly and they kept me informed of all developments. Would recommend them to anyone requiring an estate agent.
New Milton is lucky to have this estate agent!... Read more
Buyer
29th Jan 2016 (8 years ago)
D Barnes
Excellent Sales service. Found us 3 REAL buyers in a very short time.
As a company they were helpful, friendly & efficient, would definitely use them again if I was still in the New Milton Area... Read more
Seller
28th Jan 2016 (8 years ago)
A Lynn
What a great Company, not only did they sell my house in under 2 weeks, in what I consider to be quite a difficult position to sell, Ross Nicholas helped me find my ideal downsize and kept me informed throughout the whole process!
Thanks to the team!
Highly recommended... Read more
Seller
18th Dec 2014 (10 years ago)