This has got to be the worst letting agent I have ever had the misfortune to deal with. The person I have deal with has been most unprofessional. The flat is rented by my 96 year old mother who has dementia and is registered blind. For two months she was left without a freezer for her ready meals and the old freezer has been standing in the hall outside her flat since mid November and it is now March 2019 despite regular phone calls to their office from myself, the owner and now the managing agents. They are happy to take your money but, from what I can see, do nothing in return. Disgraceful.
24 mo. ago