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I originally chose VC Estates after spending several months with another local estate agent without receiving a single viewing or any meaningful feedback. From the outset, David and his team showed me just how much difference a proactive estate agent can make, even in a challenging market.<br><br>What I couldn’t have appreciated at the time was just how difficult this sale would become. There were plenty of twists and turns over the following months, but throughout the process VC Estates remained positive, professional and determined to get the sale over the line.<br><br>Whilst David initially valued and marketed the property, Ben quickly became my main point of contact and, in many ways, took ownership of the sale. He handled viewings, kept me regularly updated, chased solicitors, liaised with the buyers and seemed to have an uncanny ability to keep everything moving whenever it threatened to stall. More importantly, he was always honest, calm and approachable, even when there were moments that would have tested anyone’s patience.<br><br>What really impressed me was that Ben’s commitment didn’t stop on completion day. Even afterwards, when a few unexpected technology issues cropped up at the property, he continued to help coordinate things between the buyers and myself to get everything resolved. Most agents would have considered their job done the moment the keys were handed over, but Ben clearly takes genuine pride in looking after both his sellers and his buyers.<br><br>Selling Hawthorns turned out to be far more complicated than any of us expected, and I’m genuinely grateful for the hard work, persistence and professionalism shown throughout. David has built an excellent team, and Ben in particular was outstanding from start to finish.<br><br>I wouldn’t hesitate to recommend VC Estates to anyone looking to sell their home. If you’re looking for an estate agent that genuinely cares about getting the job done properly rather than simply getting another board up, they’re exactly the people I’d choose again.... Read more
2nd Jul 2026 (5 weeks ago)