Issues from the start. Property was not ready to be leased due to the heating system not working, this was not checked by agency before my move in date. 6 days to fix, no apology. Other issues but because the landlord said they were not working before I moved in he does not need to repair them and letting agent sides with landlord 100% of the time. No customer satisfaction at all. Suggest not using them or go around the property and check absolutely everything before signing anything. Insist on inventory before you move in, people can't keep using Covid as an excuse for not carrying out their role and responsibility.
13 weeks ago