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They are the most incapable useless bunch of estate agents I have ever dealt with.
2017- since 2015, 9 years ago they were my rental company. We had a 6 month rolling contract for 3 years which we had to cut short due to buying a house. They said we are in breach of contract and were trying to get us to pay up front for 6 months. When they spoke to our landlord, she said as long as they have a replacement tenant she doesn't mind. They also tried to charge us hundreds of pounds for damage to grass in the back garden (this was January, so the grass growth was completely dormant hence why it looked so bad). They claimed they fixed the grass and when we went around our friends house next door a few weeks later , the grass of course looked the exact same as it was the middle of winter!
Fast forward to now, we are dealing with these people in a housing chain as we are trying to buy a new house. Our chain has just collapsed due to these incapable agency taking an offer on our buyers' house from people who don't have a viable source of funds. 5 months of waiting , paperwork, preparation, booking a van to move- pointless. We are back to square one and trying to re list our house now, 2 weeks before a general election, while potentially losing out on our dream house and losing a lot of cash. AVOID AVOID AVOID- ensum Brown all day!... Read more
18th Jun 2024 (6 weeks ago)