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HouseWorth
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- WellingtonWise - Royston
WellingtonWise - Royston
Opens tomorrow at 8:30am
11 Baldock Street Royston, SG8 5AY
Rated 4.8 out of 5 by 279 clients in 2017*, WellingtonWise estate agents are a people business, passionate about property.
Winners of the 2018 Feefo Gold Trusted Service award, our clients do the talking for us in the reviews and recommendations they make. Here's a selection of the most frequently used words to describe our service:
Professional, Helpful, Friendly and Efficient.
Take a look at our testimonials page on this Rightmove microsite to read a selection of what past clients have said.
We pride ourselves on detail, only the best will do in order to achieve the results our clients desire. What does this mean?
Free Professional Photography - The more appealing a property is presented, the higher the value achieved. You will also save 4 weeks on average to find a buyer according to data provided by Rightmove on the WellingtonWise Group.
Expert Valuations - Marketing at the correct price is vital to finding a buyer and maximising the price of your home. Our staff will be realistic, honest and advise how to achieve the highest price.
Cambridge Office - Cambridge house prices are high, we've seen a vast increase in the number of buyers looking further afield to find more for their money. As the only independent estate agent in Royston with an office also in Cambridge, WellingtonWise have unique audience to market your home to.
Local Property News - Our quarterly newsletter, produced in house, is delivered to 14,000 homes throughout Royston and the surrounding villages. In total, 106,000 copies are delivered across Hertfordshire and Cambridgeshire marketing our clients' homes and drawing buyers to register on our database.
Property Portals - We advertise on the largest and most successful property portals in the UK, Rightmove, Zoopla and PrimeLocation. Each have their own loyal following and audience, so we'll never cut costs by leaving them out and ultimately risking the sale of your home.
wellingtonwise.co.uk - launched in 2015 and with a major update in 2018, our website receives a large volume of traffic from buyers and seller alike. We've partnered with some of the best SEO providers and Google Partners in the industry to ensure our website and your home is seen by more people.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday 10:00am - 2:00pm
View all details
Accreditations
WellingtonWise - Royston Reviews (82)
Have you used this agent?
83%
5%
0%
2%
10%
All (82)
Seller (34)
Buyer (20)
Landlord (2)
Tenant (2)
General (24)
Y Adams
Darren Honey and his team were very professional and pragmatic in assisting in the sale of our property. They made useful suggestions to get the deal over the line and any issues were put into perspective to the potential buyer.
Seller
7th Jul 2025 (10 days ago)
T Martindale
I found a property via Rightmove and arranged a viewing, which was conducted by the lovely Jess. She was friendly, professional, and answered all my questions — no complaints at all.
After my offer was accepted, my case was handed over to Darren. Unfortunately, this is where the experience deteriorated. Communication was extremely poor — Darren was frequently “away from his desk”, rarely returned calls, and ignored multiple emails. This was particularly disappointing given his senior role and the expectation of basic professionalism.
It took three months for the sellers to find a property, during which time I continued to view others. I arranged another viewing through Wellington Wise, just a five-minute walk from their office — they were significantly late, and I had to call to find out where they were.
To make matters worse, just before completion, several unexpected fees and undisclosed aspects came to light, causing unnecessary last-minute stress.
When the time comes to sell, I will not be using Wellington Wise. The lack of transparency and poor communication made the process far more difficult than it needed to be.
Buyer
14th Jun 2025 (5 weeks ago)
Anonymous Home Buyer
Very pleased from start to finish .always on the end of the phone recommended solicitors..and helped with paperwork .would not hesitate to use them again
Buyer
5th Jun 2025 (6 weeks ago)
G John
Lucy Rushton showed my wife and I around a property near Meldreth on 2 occasions.
Lucy was extremely personable and helpful during these viewings.
On both occasions we had questions that required further investigation.
Lucy true to her word found the information and passed it on to us.
Great service
4th Jun 2025 (6 weeks ago)
Anonymous Homeseller
No communication and felt totally forgotten about as a potential customer. Property over valued in order to initially secure us on to their books (in my opinion). Hardly any viewings so felt totally let down and distrustful of the agents. Severed contract and was glad to do so. In addition passed agency window on more than one occasion and picture and description of our property was missing. I rest my case.
Seller
25th May 2025 (8 weeks ago)
C Parsa
After a whole year of trying two other agents to sell my house, WellingtonWise sold my house in a matter of weeks! Lucy in particular was proactive in approaching me and marketing the house. She was considerate, honest and communicative and clearly did an excellent job in showing the house to the buyers. WellingtonWise have an impressive knowledge of the local housing market. Their drone photographs of my house helped greatly in showcasing the location and views surrounding the property. Highly recommended.
Seller
4th Apr 2025 (15 weeks ago)
S Hillman
Excellent, reliable, with deep experience of the local housing market. Their early prediction of the price we should get was spot on. They have a great instinct for how the selling process is going and forewarned us when the news was inconsistent. They were very supportive whilst those issues were dealt with and brought to a positive conclusion. I would recommend them to anyone selling a property in this area.
Seller
30th Jan 2025 (24 weeks ago)
J Lackey
Wellington wise have been so helpful and have made my partner and I’s first home together an easy and smooth process. Viewings were easy to book and communication was clear. Everyone we talked to were so professional and friendly. Shout out to Holly for making it all happen!
15th Jan 2025 (6 mo. ago)
L Maycock
Jess is the best!!!
I absolute love working with Jess from Wellington Wise, she’s the most lovely, professional, kind and amazing agent ever.
No ask is too big, Jess is on it! Anything to help push things through and get a positive outcome for our clients. Jess always has everyone’s best interests at heart and it really shows, with her empathetic yet proactive and professional approach to everything she does.
Not only is she an absolutely amazing agent, she is genuinely a lovely, kind and caring person (just all round amazing). Thank you for being amazing to work with, all of your support this last year and always having my back! You are an absolute star.
24th Dec 2024 (6 mo. ago)
Anonymous Homeseller
Excellent service from start to finish
Seller
13th Dec 2024 (7 mo. ago)
K Luca
We bought through Tom and his team who were simply outstanding from start to finish. Professional, communicative, friendly and honest throughout the entire process. Do not use anyone else!
19th Nov 2024 (7 mo. ago)
T Wood
I have just purchased a property through Wellington Wise Royston this year. The process was very straightforward and I had the pleasure of having Jess as my contact throughout. She was very friendly, knowledgeable and always there to help with any queries I had. In addition, her positivity was infectious! Which is exactly what you need when going through a process that can be stressful at times. Also it was really good to have someone with great knowledge of the local area when it comes to deciding where to purchase.
Buyer
29th Oct 2024 (8 mo. ago)
M Robinson
Exceptional service from initial viewing to completion. Particularly, a special mention to Jess who was knowledgeable, helpful and friendly. Highly recommended.
15th Oct 2024 (9 mo. ago)
Annabel
Terrible agency. Twice in a row that we requested to view the place within half a day but no reply. Later tried to reach out again, only got told that the place was already fully booked for viewing/ someone wished to buy the place.
Terrible service. Everytime called to enquire but refused to give information, got told email only, then after a few days tried to call again and they said the place was already gone.
26th Sep 2024 (9 mo. ago)
L Skipp
The whole team at Wellington Wise were fantastic! Incredibly professional, knowledgable, approachable and reassuring.
We found Wellington Wise offered a service that goes well beyond that offered by any other agents that we have experienced.
They don't just sell, they have given invaluable advice to guide us through every aspect of the process.
Looking past the obvious, and providing practical solutions, they have saved us time, money and a great deal of stress.
Thank you Jess, Darren, Tom & Paula!
Seller
27th Aug 2024 (10 mo. ago)
K Rickett
It was lovely to deal with Paula, Darren and Jess from the Royston office. From arranging our first viewing, to assisting us through the offer and renegotiation when things our side turned to then swift exchange and completion, they put our minds at ease and made the process very easy. Thank you!
Buyer
20th Aug 2024 (10 mo. ago)
N Carter
Thank you to Tom, Darren and Jess at Wellington Wise for our recent house sale. Very professional, helpful and kept us informed and updated about our sale every step of the way. Highly recommended.
Seller
19th Aug 2024 (10 mo. ago)
M Austin
I have no hesitancy in recommending Wellington Wise estate agents in Royston. I used them when purchasing a property in the area & they have been excellent from start to finish! I also want to thank Paula who was fantastic at managing & regularly communicating on the progress of this sale.
Buyer
1st Aug 2024 (11 mo. ago)
J Dickens
Excellent Estate Agent being very helpful from start to finish with the selling of my property.
Seller
30th Jul 2024 (11 mo. ago)
R Smith
From the initial meeting with Tom, we found Wellington Wise to be as expected. An emotional journey for the family, made easier by Jess at the Royston branch. Jess was professional and supportive, she kept us well informed at every opportunity. Property sold without issues.
Seller
30th Jul 2024 (11 mo. ago)
T Massarella
With the help of Jessica Parker, I was able to purchase my first house! Amazing experience all round with Jess.
Buyer
30th Jul 2024 (11 mo. ago)
D Donigiewicz
They are the most incapable useless bunch of estate agents I have ever dealt with.
2017- since 2015, 9 years ago they were my rental company. We had a 6 month rolling contract for 3 years which we had to cut short due to buying a house. They said we are in breach of contract and were trying to get us to pay up front for 6 months. When they spoke to our landlord, she said as long as they have a replacement tenant she doesn't mind. They also tried to charge us hundreds of pounds for damage to grass in the back garden (this was January, so the grass growth was completely dormant hence why it looked so bad). They claimed they fixed the grass and when we went around our friends house next door a few weeks later , the grass of course looked the exact same as it was the middle of winter!
Fast forward to now, we are dealing with these people in a housing chain as we are trying to buy a new house. Our chain has just collapsed due to these incapable agency taking an offer on our buyers' house from people who don't have a viable source of funds. 5 months of waiting , paperwork, preparation, booking a van to move- pointless. We are back to square one and trying to re list our house now, 2 weeks before a general election, while potentially losing out on our dream house and losing a lot of cash. AVOID AVOID AVOID- ensum Brown all day!
***update in July 2024 following Darren's request to update my review- we have managed to close on a sale of our house, which is an absolute miracle given how little help we were provided by Darren and the team at WW. If it wasn't for my partner's and mine persistence and daily chasing, I am not sure where would we be in the process of selling our house. As mentioned above - AVOID AVOID AVOID. Unless they change their tactics and communication style, I wouldn't possibly use them, ever
*****just to clarify in response to the owners review - Wellington wise was my buyers' estate agent and the delay caused to our move was due to WW not checking source of funds correctly in the first instance. I was also previously a customer of WW as a tenant between 2015-2017
Seller
24th Jul 2024 (11 mo. ago)
M Gilks
superb service from all the team at wellington wise Royston. Jess, Tom, Darren and Paula were always on hand and nothing was to much trouble for them. I will definitely be letting each and everyone know who we come by on which agents to use!
22nd Jul 2024 (11 mo. ago)
J Parker
The staff in wellington wise are so friendly and supportive!!!! So organised and keep you informed of everything along your selling and moving journey - brilliant service thank you xxx
Seller
25th Jun 2024 (1 year ago)
D Plyer
I have found dealing with Wellington Wise very easy and as the property was subject to probate that took an extended period to complete they continued to stay in touch but not to the extent that it was overbearing.
Their attention to detail and balancing the right amount of interaction was absolutely spot on for my circumstances.
The advice and guidance through each part of the process was first class and I cannot recommend them highly enough.
14th May 2024 (1 year ago)
K Tipping
The team were great all the way through the process - thoroughly recommend.
14th May 2024 (1 year ago)
D Bruinsma
The Professional and Friendly team at Wellington Wise Royston were always reliable, friendly, easy to reach and communicate with and sold our home in a difficult market.
We worked with many members of the team, all of which were friendly and supportive during our sale.
We would recommend using their services.
Seller
25th Apr 2024 (1 year ago)
K Louise
We purchased our first house with WW and from start to finish they were extremely helpful, patient and quick to respond to questions (we had LOTS of Qs about the process etc ????). They also checked in with us regularly and were extremely friendly. Would definitely recommend ??
Buyer
23rd Apr 2024 (1 year ago)
D Bauer
We dealt with Tom, Paula and Jessica throughout the purchase of our property in Royston they were extremely professional, polite and helpful. If we left a message they always got back to us. Highly recommend.
Buyer
22nd Apr 2024 (1 year ago)
R ADS
Had a very pleasant experience with Wellington wise all members of staff will do there best to help you and have an excellent knowledge
19th Apr 2024 (1 year ago)
C blundell
Perfect selling experience with Wellington Wise. Always on hand to help, regular detailed updates on sales progression. Paula was an absolute star and made the whole process simple and painless.
Seller
19th Apr 2024 (1 year ago)
V Nappo
Worst people I had to deal with, honestly! I don't know how they're still in business. They don't even listen to what you tell them on the phone, their standard reply for everything is to fill their online form, so they can get back to you with a questionnaire, so you can fill in the questionnaire, so they can arrange a viewing. I tried to do this for a month, calling them every other day because I was not receiving their damn questionnaire (they refused to let me answer the questions over the phone), then they booked the viewing of the wrong property and forgot to cancel even after I told them over the phone that I was never interested to view that property. After a month of this hell, they finally told me the property was not suitable for pets (which was NOT on the ad). They're a joke!
1st Apr 2024 (1 year ago)
M Glu
We recently completed our house purchase with Wellington Wise and we are absolutely happy with everything. From the beginning to the completion, Darren, Paula and the team were absolutely brilliant. They were always ready to answer any of our questions and helped the process go smoothly. Strong five stars.
Buyer
27th Feb 2024 (1 year ago)
E Duff
The royston branch were excellent and offered lots of support and help with a chain that had challenges. Without them I don't think I would have completed in the end!
Seller
24th Feb 2024 (1 year ago)
L Schofield
Wellington Wise were brilliant from start to finish! Having had difficulties with a previous estate agent, Wellington Wise were a breath of fresh air and the agents we worked with were knowledgeable, informative and always helpful. I would definitely recommend using Wellington Wise for a smooth experience.
Thank you to Jess, Darren, Richard & Tom.
23rd Feb 2024 (1 year ago)
M Sun
Well what can I say about this agency? Don't recommend any landlord from using it. There is a house on market for ages and we just found it. Very interested in it and tried to contact the agency to book a viewing. If the house is as pictures showed, we plan to take it. However, the process of booking a viewing has been immensely frustrating. I was asked to fill an email enquiry and of course no one replied. I called again, and got told that I will be contacted in due time...No wonder the property has been on the market for so long without any luck - the agency's attitude drives potential customers away.
Landlord
24th Nov 2023 (1 year ago)
A Lowe
We recently use this local established estate agent to market and sell our house.
We found the service to be professional, friendly, honest and trustworthy through the whole process. Not having sold a house in 40 years our contact Darren Honey used his expertise to guide us in preparation for selling (advice given about preparing our property for viewing was great!) and supported us through to the purchase of our new property, his knowledge was invaluable. We can’t thank him and the team enough as they understood the needs of us and our buyers, based on listening to us as many others who chased our business did not.
Always came up willing to go the extra mile to support us in a process that took just 10 weeks from first going to market to moving into our new property. We would have no problem in recommending Darren and the Wellington Wise team.
Cathy and Adrian
Seller
20th Nov 2023 (1 year ago)
S bendall
Have been meeting with Jess at numerous viewings across the last few months and although we ended up purchasing through another agent in the town we felt it was only right that we provided Jess with five stars for everything she has done for us.
Jess was extremely accommodating at every viewing and was on hand to answer any questions we had during the process - we couldn’t recommend Jess enough and if you decide to sell or buy through Wellington Wise then rest assure you will be in safe hands if Jess and the team looks after you during the process.
We wish you all the very best with your estate agency journey and in a few years time when we are needing bigger and better we will certainly be reaching out to you in the first instance.
Thanks again.
Sam and Emma
Buyer
17th Nov 2023 (1 year ago)
H Manser
Informative, reliable and very quick in replying to emails etc, they have been a great help during our first time house purchase. Tom especially has been great.
Buyer
10th Nov 2023 (1 year ago)
J Sullivan
We purchased a house with Wellington Wise and the service was exceptional! Thank you Darren for all your support and for helping us complete our purchase on our timeframe. I would highly recommend this estate agents if you are looking to buy or sell a property. 5 stars!!
Buyer
10th Nov 2023 (1 year ago)
R Cullum
I was very impressed with the way Darren, Nick and the team handled our sale. It was a difficult time for us as we were going through power of attorney and it really did take a long time to get the LPA in place, but they all supported us and I'm pleased to say we completed on a very smooth sale!
Seller
11th Oct 2023 (1 year ago)
Anonymous Homeseller
Viewings, is not too bad considering the way the market is at the moment
Seller
22nd Sep 2023 (1 year ago)
D S
Excellent service from this estate agents from the start to completion. Would recommend
7th Sep 2023 (1 year ago)
G Osul-Ochieng
I'm excited to share our exceptional experience with Wellington Wise and their incredible team – Tom, Jess, Richard, and Darren. Throughout the sale of our property and the purchase of our new home, their support was invaluable.
Tom's expertise and guidance were instrumental in navigating the market, while Jess's proactive communication kept us informed and assured we were being supported. Richard's negotiation skills secured favorable outcomes, and Darren's attention to detail ensured a seamless transition.
Their collective professionalism, dedication, and personalized approach exceeded our expectations. Wellington Wise's team made a complex process feel effortless, and their commitment to our needs was evident throughout. Thanks to them, we're now comfortably settled in our new home.
If you're searching for an estate agent that boasts a remarkable team, Wellington Wise is the perfect choice. Tom, Jess, Richard, and Darren's contributions made our journey truly outstanding, and we wholeheartedly recommend their services.
Seller
17th Aug 2023 (1 year ago)
C Freshwater
Dealt with the lovely Jess, she was a pleasure to meet and nothing but helpful and supportive throughout our experience. She showed us round some properties and whilst they weren't quite for us, she didn't question offering help and knowledge about great areas, and even properties elsewhere on the market. She made us feel like we, and our oponions mattered, going above and beyond to help.
We started a purchase elsewhere after a recommendation from her, and when that didn't work out, we didn't hesitate coming straight back to Jess.
We found another property in a different area but would 100% recommend Jess for your property needs and will keep her on speed dial for the future.
Thank you for everything Jess.
Buyer
3rd Aug 2023 (1 year ago)
J Brown
Putting our house on the market, we decided to contact Wellington Wise. The whole experience was seamless and the communication process was excellent, in that we were kept informed in a clear and timely manner. Tom from WW was not only thorough, concise and professional, but he was very likeable also, having an easy manner and a clarity in delivering the WW ‘pitch’.
Seller
24th May 2023 (2 years ago)
E R
Unfortunately, I have had an extremely poor experience with the letting agency from the beginning of my tenancy and have since left my tenancy early due to the ongoing issues with both the property and management by The Letting Agency.
Upon moving in there were several maintenance issues (including a non-working kitchen sink tap) left for extended periods of time (the tap took 1 week to fix so I had no kitchen sink or water that whole time, the smaller issues such as cupboard doors missing, lino and uneven flooring, broken tiles took 2 + months to sort out - These were all highlighted by myself in the week I moved in). I had to chase in excess of 8 times over 2 months, and given dates and times that no one showed up for.
The staff in the office (bar the Director who I had to contact in the end) have been rude, unhelpful and flippant with any concern. With no access to our energy meters, I had to chase every single month to get my readings, was given the wrong readings on more than one occasion, and refused to send a photo of the meter for mind's ease as it would 'take too long'. More concerningly, Contractors have entered my flat without notice (and without me even being aware they were given keys to do so?) and our communal front door had the lock removed & left over night on a public street, with no contact or notice to what was going on. I have never received an apology for any of the above issues.
I was eventually allowed to leave my tenancy 2 months early due to the above issues, but even with 2 months notice from myself that I wished to leave, I was only told with 2 weeks notice that they had found someone - Which was only due to me seeing the post had been removed from Rightmove so I enquired whether someone had agreed to the let. Likewise, I left a week early paid up as requested, and was still charged in excess of £400 for minor wear & tear issues (including genuinely being sent images of dust in a cupboard that I had 0 access to).
Overall, an extremely poor and unsafe environment to live in, with staff that will likely respond to this with a patronising and irreverent tone as per any comms I had with them whilst living there. It appears that they are more than happy to manage the rent payments through them, but less so to actually manage the properties.
Tenant
24th Mar 2023 (2 years ago)
A Rhodes
There is only one estate agent in Royston that I would recommend and that is Wellington Wise. They sold my house for me in November having secured multiple above asking price offers when it was marketed earlier in the year. The service was second to none, always polite, professional and helpful. This was the 5th house I have sold and Darren Honey is by far the best state agent I have ever worked with. He made the whole process a pleasure even helping me with insight and tips for my onward purchase. I will continue to watch his monthly videos with interest - move over Phil Spencer! The best decision you will make is to trust Wellington Wise with your property sale, it really is the only wise choice in Royston.
Seller
23rd Jan 2023 (2 years ago)
Anonymous Homeseller
Wellingtonwise provided excellent service from the outset. They had an excellent understanding of the house market in Royston which was reflected in the valuation of the property. They could also appreciate the selling points of the property. Wellingtonwise agent suggested that they may get offers above the asking which did indeed happen and we were pleased with the final offer. We would definitely recommend Wellingtonwise and will without doubt use them again should we want to sell another property.
Seller
22nd Jul 2022 (2 years ago)
J S
Bought our first home through Wellington Wise. Through no fault of there own it took 9 months, but Darren and the team were supportive throughout
10th Jul 2022 (3 years ago)
C Davis
Thank you so much everyone at Wellington Wise for finding us our forever home! Kristi and Darren were really helpful and kept in contact through the the whole process.
Buyer
9th May 2022 (3 years ago)
L Bruning
I just wanted to say a massive thank you for everything you did to help me move. You all made a very tough move more bearable. Your communication was always fantastic and you always responded so quickly to any of my queries. You were a delight to deal with. Couldn't recommend you highly enough!!
2nd Feb 2022 (3 years ago)
F Westwood
We purchased our house through Wellington Wise and their service was second to none. Tney were super responsive to emails and telephone calls, I never had to leave a voicemail and was able to talk to someone on every contact which was very refreshing! Everyone I spoke to was so supportive and helpful. Special shout out to Abi, I honestly feel we would have struggled to reach completion without her. No ask was too big, she chased up progress with the sale of my own property, despite Wellington Wise not being my direct estate agent. She is a shining star and true asset to the team.
Buyer
15th Jan 2022 (3 years ago)
A Warburton
I’ve just completed a sale with the help of Wellington Wise. The service they provide is excellent with good communication and proactively chasing all parties in the transaction. I can honestly say I haven’t worked with a better estate agent.
Seller
7th Jan 2022 (3 years ago)
S stratford
Thank you, very professional and helpful, nothing was too much trouble, would definitely recommend
2nd Nov 2021 (3 years ago)
Anonymous Homeseller
Thank you to the team but especially to Abi and Kristi. Due to Brexit and Covid 19 it has taken five years to sell my house. They have been phenomenal in getting our sale through to exchange. Their professionalism is of the highest degree and they are just fantastic to deal with in spite of having to handle a stressed out seller! This is the best estate agency that I have ever dealt with and if I could give them ten stars for everything then that is what I would do. Thank you all from the bottom of my heart.
Seller
2nd Sep 2021 (3 years ago)
C douglas
Excellent service from the team at Wellington Wise - especially Abigail and Kristi. They were very professional and helpful during our house purchase.
Buyer
16th Aug 2021 (3 years ago)
B Samuels
Great staff made to feel welcome
13th Aug 2021 (3 years ago)
Gitana
Thank you very much WellingtonWise Team, you have another happy customer. I was struggling with the sale of my property and this did effect my purchase in Royston. WellingtonWise team was very supportive and understanding, helped to secure my new home. Would highly recommend them to anyone.
Seller
6th Aug 2021 (3 years ago)
J Yarrow
I would certainly recommend Wellington Wise to anyone. We have recently sold our house with their help, their service from end to end was excellent. The initial visit from Darren Honey was by far the most thorough and knowledgeable agent who visited. The photos and 3D video of our house was exceptional and the best of any we have seen. All of the way through to the after sale support from Abigail Jupp who worked tirelessly to ensure we completed prior to the end of the stamp duty holiday. At an incredibly busy time we were looked after superbly at every stage. I would not hesitate to recommend WW to anyone or to use them again, they certainly earnt their fees!
Seller
7th Jul 2021 (4 years ago)
M Coston
Fantastic estate agents at this Royston office. Due to Brexit and Covid the market has not been easy but everyone at Wellington Wise, Royston, have been on the ball, helpful, polite and hardworking. They are the best agent I have every used and am so pleased that I put my house on the market with them. They have now (hopefully!) achieved a sale for me at a price I am happy with and they are keeping on top of all the negotiations. Thank you to everyone at Wellington Wise, Royston.
Maureen
Ashwell, Herts.
Seller
11th Jun 2021 (4 years ago)
P Noble
A member of the team here really stands out.
Amongst the estate agents in Hertfordshire that we have dealt with during Spring 2021, we have discovered that they are so keen to help both their client to sell, and the prospective purchaser to buy. Being responsive and honest has made this firm impressive to deal with.
25th May 2021 (4 years ago)
M T
Me and partner bought a property through Wellington Wise. Amy was very helpful and responsive to all the enquiries we had. More importantly we completed on our property today. Would highly recommend.
Buyer
24th Feb 2021 (4 years ago)
J Pemberton
Highly recommend Amy from Wellington Wise. Very helpful, informative and knows her trade. Can't thank you enough for all you and the team have done!
17th Feb 2021 (4 years ago)
J lusby
Wellington wise sold our house in the first day for full asking price. Helpful all the way through the process and Abi was brilliant at chasing agents further up the chain and keeping us in the loop. In comparison to the agents of the house we were buying from, Wellington are by far superior as they seem to genuinely care, have lots of time for any questions and kept our mind at ease. Highly recommend.
Seller
5th Feb 2021 (4 years ago)
J Valk
I cannot comment on the estate agency work the company provides, but I can say that they have been so thoughtful and a huge help for parents in the local community who do not have access to a printer at home. I sent an email requesting they print some resources my son needed for school, they replied promptly and informed me they would be happy to help, and I could collect as soon as u was able. This kind offer is helping lots of families to better assist their children with homeschooling during this difficult time! Cannot thank them enough!
3rd Feb 2021 (4 years ago)
E B
I can't comment with regard to house buying or selling, but the staff have been extremely thoughtful and helpful to the local community by offering a printing (and delivery!) service to help with homeschooling. This has been a lifesaver for those without current access to home printing facilities. A great initiative and very much appreciated by many Royston parents during this difficult time - thank you very much!
1st Feb 2021 (4 years ago)
D Usher
We have used WellingtonWise several times over the last few years and we are always very happy with the service that is provided. Shane in particular is very professional and always very helpful. Shane kept us updated throughout the process of selling our last property and always replies to any phone calls or emails quickly.
We have recommended WellingtonWise to several people and would definitely use them again in the future.
Seller
25th Jan 2021 (4 years ago)
A New
Viewed a few properties with this agent and found them to be very good.
Listing appear honest and photos not misleading
15th Jan 2021 (4 years ago)
Anonymous Home Buyer
Wellington Wise were helpful and easy to deal with throughout the process, always actioned queries promptly and made the experience as easy as possible
Buyer
7th Jan 2021 (4 years ago)
S MacRae
We dealt with Wellington Wise for a recent house purchase. They were 100% professional from start to finish, the viewing was covid-safe, and they are always easy to get hold of and very responsive. I communicated mainly with Shane who was always extremely helpful and friendly. Would highly recommend and I have no doubt that we will be using their services again in the future.
Buyer
5th Jan 2021 (4 years ago)
Anonymous Homeseller
I can probably sum it up as they over promised but under delivered. We had 6 agents value our property and Wellington Wise valued it the highest which definitely “turned our heads” and influenced our decision to go with them. We were under the impression that the valuer and senior member of the team would also undertake the viewings but this did not happen. We only had 3 viewings the whole time we were with them, which I appreciate is not under their control but they were not as prepared and knowledgeable about the area or our house as I would like.
Seller
30th Nov 2020 (4 years ago)
C Folbigg
I rented out my flat through Wellington Wise for 4 years. During that time they were always very good at finding new tenants and dealing quickly and efficiently with the paperwork. Shout out to Holly and Ellie and Aston. A great team. Thank you.
Landlord
13th Nov 2020 (4 years ago)
S Camp
I recently used Wellington Wise to sell mine and my mothers house. All the staff are extremely friendly, professional and helpful. Both houses sold within a week of going on the market. Nick
Was especially helpful in chasing our buyers towards the end and did a fantastic job. I would certainly recommend them
Seller
10th Oct 2020 (4 years ago)
O Kelly
Efficient and effective service when dealing with house sale. Answered and chased queries I had. Definitely recommend.
Seller
6th Oct 2020 (4 years ago)
A hawkins
Professional service
24th Sep 2020 (4 years ago)
D Ashley
Did not know where the properties are they are selling & have no map which is needed not everybody has Google maps
28th Jul 2020 (4 years ago)
S Koaloff
You want a team knowing what they doing ? Well don't use their service. 2 weeks to get a deposit back when we, as tenants have to pay within seconds because "the property must go off market you know". You hear people often complaining about tenants, well now it's time to hear about incompetent estate agents. Have a good day.
Tenant
16th Jan 2019 (6 years ago)
M stuart-wood
After a slow start with a buyer that wasn't WellingtonWise cracked on after a revision of instruction and got the house viewed and sold in excellent time.
The usual solicitor-related enquiries slowed the process but the team at WellingtonWise were on the case and considerably helped along the sale through to a satisfactory conclusion and for a decent and well-warned commission rate. Efficient in action and deed I would use again if I needed to.
Seller
29th May 2016 (9 years ago)
Anonymous Homeseller
After a slow start with a buyer that wasn't WellingtonWise cracked on after a revision of instruction and got the house viewed and sold in excellent time. The usual solicitor-related enquiries slowed the process but the team at WellingtonWise were on the case and considerably helped along the sale through to a satisfactory conclusion and for a decent and well-warned commission rate. Efficient in action and deed I would use again if I needed to.
Seller
29th May 2016 (9 years ago)
M Allan
Wellington Wise were efficient throughout the buying process from viewing to completion, dealing promptly with our offer and doing their best to keep us informed as the legal process ticked along.
There was a minor mix up with the solicitors being sent incorrect property particulars, but we were able to get this resolved before it caused any delays.
Buyer
17th Jan 2016 (9 years ago)
J Parker
I can't say enough good things about WellingtonWise, who both sold our old house and found our new one. They have a thorough understanding of the local market and take the time to listen to and understand their client's needs, meaning you won't waste time looking at properties that aren't right for you. A wonderful, professional, personal service that removes any unnecessary stress. I wouldn't use anyone else to sell our house (though they found us such a perfect house, that's not a service we'll be looking for any time soon!)
Seller
12th Jan 2016 (9 years ago)
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