We purchased our house through Symonds and Sampson who provided excellent professional service and advice throughout the process. They were proactive, helpful, had great knowledge of the area and understood our requirements well.
We tried to collect the keys on behalf of a friend for a lettings property from this agent, after phoning 11 times and visiting the shop twice we eventually spoke to the agent who shouted at us down the phone. Very rude staff, very disorganized agent - unable to return phone calls, unable to be courteous to clients. Shameful!
Handled my rental - superb professional service. Highly recommend for experienced friendly professionals.
I had arranged a viewing only to be met by the most arrangement, ignorant salesman I have ever met. He couldn't be bothered to show any interest in selling the properties. Thank god he isn't selling mine.