Professional agency with very high standards for letting. The staff where nice and friendly I just think a little more info would of been better
Poor service. I emails them details of the property I wanted to view, informed them of my availibilty and then complete utter silence. Called them and left a message and received no reply. No communication at all, so poor customer service. Avoid!
We sold our house in Bingley with Hunters, Alison, Sarah & David looked after us really well and ensured the process ran smoothly, I'd use them again in a heart beat, a top drawer outfit.
Avoid like the plague. Lied on their sales particulars and were rude and unresponsive throughout our purchase. We made a formal complaint which they refused to accept. We then took the matter to the property ombudsman who found against them and awarded compensation because of their behavior. This all took nearly a year to sort out and even after being found guilty they failed to pay the money in the time frame they specified. Only consider using them if you have lots of spare time and enjoying writing complaints.
The move did not go 100% correct due to a problem outside of our control but they helped up through it and fought our corner well.
Very slow in dealing with any of your requests / enquires in the sale/purchase of your property, with somethings completely ignored, yet a constant pain when wanting something from you there are always phoning up.. should have gone to a more professional agent.
Granby Barn 90 High Street, Queensbury, West yorkshire
From the very first conversation through to picking up the keys for our new home everything was handled in an extremely professional manner. Jodie and Gemma were always available, confident, knowledgeable and friendly which meant we were able to trust them implicitly to get the job done... And they did! It's important to note they handled both the sale of ours and our onward purchase and despite some vendor complications everything completed as required for all parties. I can't thank them enough for all their efforts. High quality service.
Josie and Gemma provided a great service throughout the purchase of my property and were always on hand to answer questions or find info and get back to me promptly. Their down-to-earth friendly style was great compared to other stuffy agents I have used in the past ????