Bronte have managed our properties for over four years now. Superb service at all times.
Poor service. I emails them details of the property I wanted to view, informed them of my availibilty and then complete utter silence. Called them and left a message and received no reply. No communication at all, so poor customer service. Avoid!
To Daniel, Ashley and Carolyn - my Bingley letting team:) A huge Texas “thank you”! Your prompt, courteous and frequent help from afar is so appreciated! Hunters Bingley realty has come through from the beginning. Dale Hesketh introducing us to my lovely flat, to all teams in between, until my letting team joined the group of pleasant professionals. You all have made this investment worthwhile:)
Avoid like the plague. Lied on their sales particulars and were rude and unresponsive throughout our purchase. We made a formal complaint which they refused to accept. We then took the matter to the property ombudsman who found against them and awarded compensation because of their behavior. This all took nearly a year to sort out and even after being found guilty they failed to pay the money in the time frame they specified. Only consider using them if you have lots of spare time and enjoying writing complaints.
Friendly and helpful service. Impressed by their straightforward approach
Very slow in dealing with any of your requests / enquires in the sale/purchase of your property, with somethings completely ignored, yet a constant pain when wanting something from you there are always phoning up.. should have gone to a more professional agent.