Fantastic service and a very friendly team. Harry Prynn was our main point of contact throughout our recent house purchase. He was very professional, helpful and friendly - thank you, Harry!
Despite requests not to do so, Knight Frank staff continued parking on our private driveway, thereby blocking access to properties on our estate. Such “me first” behaviour is in stark contrast to the considerate manners of the people who live here. We ended up notifying the police about harassment and some Knight Frank staff have been permanently excluded.
Cached web pages show that the property Knight Frank manages was advertised to let for nearly 5 months, in which time the rate was dropped until finally it was advertised as under offer. The new tenants must be delighted with Knight Frank, at having bagged a bargain. At the same time, new tenants moved into an identical property just over 2 weeks after it was put on the market by another agent at more than 8% above the rate last advertised by Knight Frank. Another identical property has just been let in less than 3 weeks. What does all this say about Knight Frank’s marketing capability?
A month ago we had to ask the owner of the property to pay the annual maintenance charge, as Knight Frank had not done so.
We deal with 3 other agents in Beaconsfield; in our view they are head, shoulders and knees above Knight Frank.
We recently purchased a property through Frost Flackwell Heath.
I would like to say a big thank you to Matthew Pearson who was fantastic throughout the whole process..
He is a credit to Frost and would highly recommend anyone using Frost.
The team at Frosts are professional, yet friendly and approachable. My property took around 9 months to sell, from offer to completion. Chris and Laura maintained optimism and success was had in the end. I wish the new owners well in my old family home
Appaling customer service, website consistently out of date, incompetent and rude office staff, I can not recommend a single feature of the business (haven't tried the other offices, hope they're better than Bourne End)
Certainly the rudest estate agent in Marlow. I have found them to be most unhelpful and never call back. I have dealt with most agents in Marlow and had a good experience with them all so I would see no point listing a property with Pike Smith Kemp.
We just exchanged on a property purchased through Hamptons Marlow, and couldn't fault their communication, not only with us but with everyone involved in the chain. Throughout the whole process, Carina was pushing to get the sale through, and I think without her persistence it could easily have taken another month, if it even happened at all.
Absolutely useless. Three calls made enquiring about a property. No one there who could answer enquiry and calls never returned.
Never will bother with them ever again