M O

I received the most appalling treatment by the man who was answering my calls to try and arrange a viewing one of this agency's rental properties.<br>For over the course of more than a week, I had to chase them repeatedly because I wasn't receiving any updates. One member of staff had previously told me the delay was because they were unable to reach the current tenant. However, when this man answered my calls, I was given a completely different explanation.<br><br>The most concerning part was the way I was spoken to. I had previously asked a simple question to ask about what the neighbours were like, which is a perfectly reasonable question when considering where to live. Instead of answering professionally or simply saying they couldn't comment, he sighed, even raised his voice, and told me it's an 'unusual request'. He also repeatedly mentioned a 'difficult neighbour' in the building, despite the fact this had nothing to do with the viewing as he was not living adjacent to the flat I was enquiring about, it was also unrelated to the questions I was asking.<br><br>Throughout the conversation I was made to feel like I was inconveniencing him to simply arrange a viewing. Other agencies have been professional and tried to help me, instead I received total disrespect and was shouted at over the phone. Absolutely disgraceful behaviour and 0 respect towards customers. It's no wonder there are so many 1 star reviews saying how rude they are. Avoid.... Read more
16th Jul 2026 (19 days ago)
N Robbins
Sold our property with Hunt & Nash in Bourne End and achieved a great price.
Jonathan and Kate were excellent throughout the whole process.
Highly recommended.... Read more
Seller
19th Dec 2025 (7 mo. ago)
W Baxter
Website is only showing under agreement and let agreed. Literally the opposite of helpful when trying to find somewhere to rent... Read more
Tenant
1st Aug 2024 (2 years ago)
O Yarnold
Jon and Kate are very friendly and provide an excellent service... Read more
21st Jun 2024 (2 years ago)
forbinson
I have been a landlord with Hunt and Mash for more than 20 years and I couldn’t recommend them enough.They are extremely professional and very trustworthy.... Read more
Landlord
16th Jun 2024 (2 years ago)
M Awadh
These people would do anything to keep your deposit. They do not look after tenants find another agency who will.... Read more
Tenant
20th Jan 2023 (3 years ago)
J Feydan
Useless, unhelpful, liars and will rob your deposit by giving you any reasons not to to return your money. Avoid at all costs.... Read more
Tenant
15th Sep 2022 (3 years ago)
H Whitfield
Great... Read more
29th Sep 2020 (5 years ago)