They are selling properties, land etc, and yet, I phone for details, and I am told the person who is dealing with that particular property is not back till Monday - Obviously, they could potentially lose a sale - Your are an Estate Agent, get your act together and have multi task staff who knows what is what and can deal with situations when others are absent.
As a house owner and landlord I have used Browns for a good few years to manage my properties in Scunthorpe and Winterton. I have found them to be 100% reliable. Having had some bad experiences with tenants and other local property agents, I was glad to find a service that cared for my property just I would. I am happy to recommend their thoroughly professional services.
Shockingly bad letting agency,good enough to take you on contractually but then the good times stop right there dead in its tracks,browns never fulfilled in 5.5 years any part of their obligations to me,they were more interested in their public image and sickofantic behaviour to the home owner i was letting from,than their bare bones promises for swift and steadfast resolutions to any thing that was problematic within their contractual rights,time after time making me jump through hoops to facilitate themselves,the arrogance only surpassed by their laziness and ineptitude,most definitely the faulty towers of the letting agency world,,,it's says a lot when contractors tell you they no longer wish to work for Brown's...suffice to say like thee old adage implies.//..you pays ya monies ya takes ya risks..//...enough said he'd a warning....
Been renting through Lovell for just over a year now, and can't fault them. If anything is needed I just email Becky, and she gets it sorted asap, with a recent boiler breakdown, she sorted everything out for us and even offered to bring round extra heaters to keep us going till it was fixed, which was the next day anyway, spot on.
This is the Brigg office, had no dealing with scunthorpe
John and Fiona Robson
Be very wary of these agents if you are renting. They are not interested in the tenant at all and are very two faced by telling just what you want to hear and not what they are really planning.
Make sure you thoroughly check the photos and the house that they match as they will not help you at all collect your deposit.
The inspections are a joke. Make sure everything that is said is documented there and then and you have a copy as we have just had to pay up for faults that we reported at the time we collected the keys and on each of the three occasions of inspections only to be given a bill at the end of our lease and no back up from them about the reported problems that we then had to pay for.
All in all if you do use them make sure you do not rush into anything and make sure you check every little detail and get it all in writing even after every inspection.