I have just completed on the sale of my house and have nothing but praise for the team at Broxbourne. Dan and his team were helpful throughout and always kept me up to speed with the progression of my sale. I would recommend this company and this branch to anybody and everybody.
Dishonest, lazy and incompetent.
Do not trust this branch of William H Brown with your time, money or information. They do not comply with their own codes of practice or the law. They show no remorse when they are caught red handed breaking their own rules. Their senior management and head office staff are like minded. This company is untrustworthy at every level.
Find another agent, you will regret using this one.
I've used this agent to both sell and purchase our property. I found Steve to be professional, efficient, but most importantly proactive to communicate what was happening throughout making the process stress free. I'd recommend them to anyone.
I find this estate agents unprofessional who consider themselves the gatekeepers for properties in the Broxbourne area. How can an agent decide that a cash buyer doesn't have the necessary funds to purchase a house ,necessary income to purchase a property and decides and they decide to go with a purchaser with a mortgage. Does that make sense. I find it suspicious. Continue with gatekeeping this area if you wish. Personally I wouldn't approach them to purchase or sell a property.
I dont normally write reviews but i wanted to share my fantastic experience with others. I initially instructed an online Estate Agent to sell my property, but after several weeks of frustration with the online service i appointed Paul Wallace. I'm glad a paid the extra few pounds as the personal service they provided really was good value for money and took the stress away from me so i could concentrate on my job and let the guys at Paul Wallace do what they excell in. My property sold for higher than expected and went through really smoothly, a few issues popped up with the chain and Joe went above and beyond to troubleshoot and resolve the issues, keeping me fully updated throughout.
I will be going out of my way to tell people to instruct these guys as I couldn't be happier!
I found Lanes to be a very professional and helpful estate agent. Extremely efficient and always willing to answer my every question. The property sold within a week of listing it. The also gave me good free advice to do with a Lease extension. A pleasure to do business with.
David and Scott really helped us sell our dungalow during a low period in the house market, well done guys
We purchased our house through Reynolds Salter and had a very tight timescale to move in before Christmas. We successfully moved in to our new home on 18th December, five weeks from initial viewing - this was all due to Scott's determination, and when things got tricky he was there to get things resolved, working late into the evenings. Highly recommended.
Jimmie and Christie Berry