My mother was purchasing a house and had terrible, stressful problems with the top of the chain and it looked like she was going to lose the house she had set her heart on. Simon and his team called daily to give us updates which I found to be extremely professional. Simon and his Manager stepped in over and above their roles and managed to sort out the issues at the last hour. We eventually exchanged and completed and are happy bunnies thanks to Simon and his team. Simon the next burger is on me!!! - Score 11 out of 10.
73 days ago
Started Great with Darryl the manager, than all went downhill, he left so all his staff, there was no one to deal with as it become a ghost estate agent with only the mortgage adviser working there no one from sales as they all as mention left, a cover was sent in from another branch as a sales advisor he had too much on his plate to deal with( he tried his hardest not his fault it's the overall corporation way of working), my advise stay away from this massive estate agent (countrywide) as one day you have a fully staffed estate agent the next day they all gone, wasted 6 weeks with no one trying to sell my property, I'm furious, their area manager pretended nothing happening at the beginning until faced with reality. look at their record they are the lowest performing agency in terms of sales.
1433 days ago