Massive thank you to all at William H Brown in Broxbourne for a professional and speedy house sale. Great customer service from all the team including Dan, Matt, Angie and Isa, always returning calls when promised and keeping me updated every step of the way. Would definitely recommend them.
Not to be trusted, make sure you obtain any statements about a property in writing as they lied in order to get a house sold and failed to take responsibility for the wrong information provided. Would not recommend following the awful experience.
I prefer this place because very nice and kind people working here . Mr Herman was very friendly for me and very polite .
NEVER get involved with Bairstow eves and Countrywide lettings! I have waited 3.5 months to get my showever door fixed. Resulting in not being able to have a shower without proping the door in place. of the 18 April the shower door fell on my three year old child causeing a trip to A&E and yet Bairstow eves has still not done anything about this! I am a longterm rentee and have always without fail paid my rent. I am currently seeking Legal advise. Bairstow eves Lettings and Country wide has no complaints proceedure that I can find and i have looked thoroughly.
We were very happy with Scott & David's service, which was always personal, friendly, open, and helpful. They did a great job getting a rather troublesome 7 house chain to complete on schedule.
Despite bad feedback from friends who had used reynolds salter I foolishly tried to use them for a short term rental property. we signed the contracts with 3 weeks to go before moving day and then started to book all the utilities in. With Just 1 week to go the "agent" scott called me to tell me the vendor had changed her mind and was now wanting to sell! it turned out the vendor had never actually singed the contract which the "agent" forgot to mention. we then confronted the vendor directly to be told the agent had lied about our situation and that was the reason she pulled out. As a property professional who deals with multiple transactions at any time, I find it frustrating when an understaffed agents will do anything including bending the truth to get a deal done.
I then had to chase for my referencing deposit to come back which just added insult to injury.
6 Houghton Hall Business ParkPorz AvenueHoughton RegisBeds
I have been a tenant with Aldwyck for 7 years, and I can honestly say the service they provide in every aspect is absolutely terrible. Our yearly gas service has never been done properly, thank god my husband is a gas engineer so he ends up doing it properly instead.
They constantly put the rent and service charge up to a silly amount despite the services being cut back more every year.
They do not care about anti-social behaviour from neighbours who are also their tenants, who have honestly been ruining our lives the past 7 years.
Their workman from the company called Connect are possibly the biggest Cowboys I have ever encountered. You would be hard pushed to find any of them good at their job. The last time I had a workman in he damaged an extremely sentimental picture of my Sons hand and footprints from when he was a baby. I rang over 10 different times and spoke to just as many people to make a complaint. All I ever got told was that a supervisor would ring me back. Guess what, over a year on and I'm still waiting for someone to ring me back!!
Whilst I was 5 months pregnant I was told that I was due for a boiler upgrade. I said that it would need to be done before my daughter was born (I was due in February. Was told that it would be done way before she was born. This was 1 year and 8 months ago. I've never heard anything back.
They are so quick to complain over the most pathetic things, and to take their money. But this is where it ends. My husband and I have now bought our own house and are due to move out in October. I honestly cannot wait to have nothing to do with this company ever again!
I have been using Anthony lettings for over 10 years now. My primary contacts have been the wonderful Marc and Linda. The team listen to any concerns and are excellent problem solvers. They are open to feedback and respond well. I simply don't think that I would get the same quality of service elsewhere. Well done and here's to many more happy years.
I have been trying to view one of your properties for about 1 month now. I have left answerphone messages, I have emailed you through the RightMove website and directly. Not once have I had any reply. How on Earth do you manage to let your clients' properties?
Great experience with Shepherds on our sale. They were efficient and responsive, and very helpful throughout. Would highly recommend
not one to usually leave reviews however i feel so let down that its only fair i express my experience but more importantly for the company itself.
i was due to view a property in Nazeing last week which was booked in by the Hoddesdon branch. Due to the current covid situation appointments had to be spaced out and viewings set days apart, i was booked in for the viewing 10 days after i made contact, i felt this was too long to wait and even stated at the time will you be seeing all viewings through which the answer was yes.
2 days before the viewing i get notified that all future viewings are now cancelled as an offer has been accepted the day before, great however why book viewings in if mid way your prepared to accept offers and not give people a fair chance?? it was only 2 more days to go until the viewing! its just not how you do business in my opinion.
i tried to explain my position is very strong with a mortgage agreement already in place and prepared to go over the asking price so could you relay that back to the vendor as i have been looking for a family home in the area for a while, i was rudely shut down and told the vendor would not be interested as she is happy to proceed with the current offer received,
now i know i would certainly like to have been informed of a such information if i was the vendor so close into accepting an offer..
i did call the branch sales manager a few times only to keep being told there not available! left a message no call back wether it was passed on or not who knows.. in the end i spoke to the same agent instead and was softly told if it does not work out we will let you know, now that sounds good however the agent made no effort to confirm my details just wanted me off the phone.
extremely disappointed in the level of professionalism from a sales prospect never come across such working methods before! a real shame as i am so interested in the property.