Cannot believe the reviews I have read on here.
I have been a tenant for over 10 years, in this time Paul and Nicola have been nothing but brilliant.
Nothing's ever a problem for them, any problems are sorted out quickly & professionally.
The girls in the office are always polite and I would highly recommend Eafield & Maple if you're looking for a friendly landlord then Paul's the person you want.
If we could give 0 stars we would. Rented our house through them and house was left empty for over 1 year with no pro active approach. Took 10 steps up the street to Sharps and they had somebody in the house within 3 weeks and we've had no issues at all.
We lost over £3000 in rent through Eafield & Maple, stay well clear
From the initial contact right through to sale Bridgefords were very professional and kept me up to speed with feedback and how the sale was progressing from the vendor's side especially Linda at the Preston office. Everyone at the Blackburn office did a brilliant job in getting the sale and viewings in which a previous estate agent failed miserably.
Also advised on how best to show the house and dress it up so that it appealed to buyers.
Worst experience ever!! The staff are absolutely unprofessional after making an major error with with having two buyers on one property the manager sue did not even want to speak to us no explanation had been given like the reviews beneath state i would have given -1 for customer service there had been no contact what so ever on the rejection of sale and our poor solicitor had not been advised to stop further proceedings if we did not book a viewing and end up at the house we would not have known of the other buyer even existed.. over all poor illmanered staff buyers beware especially first time buyers like our selfs very disappointed!!
I was kept up to date and looked after very attentively by the people from this agent. My contact was Alex and Rebecca who deserve special credit.
If I was ever looking to buy or sell a business again these would be the people I would entrust.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!
Fantastic set of people, sold 2 houses throughWilliam Thomas and have no regrets in using them, easy to get along with, communications very good, Steven gave us some excellent guidance on pricing, would recommend anyone to use them
In twenty years renting, I have never had a worse or unprofessional experience than using William Thomas to find and rent a property.They use landlords they know to be disreputable and will lie on their behalf to find them tennants and to keep the landlords using their service. I would advise you to give them a wide berth in any capacity.
 The reply from William Thomas is deliberately misleading as that was nowhere near the limit of their involvement in our rental and subsequent disagreements with the landlord. Pretending to be a fair arbitrator, writing letters to court that were at best incorrect and unprofessional, potential collusion with the landlord to defraud, admission of lying to prospective new tennants to re-rent the property...