I just want to say a huge thank you to Nick Talbot and the team at the York Office for their support, professionalism and exceptional service from start to finish of our house sale. Without doubt, we wouldn’t have exchanged on the date we did without Nick driving this through and he really did go over and above, dealing on an almost daily basis with ourselves, our buyer and 3 sets of solicitors. Nick was so calm, supportive, knowledgeable and professional throughout and never once missed ringing me back to keep me up to date. I think it’s quite rare these days to receive such exceptional service. I would highly recommend Nick and his team to anyone.
Lauren has gone over and above to help us with our house sale and has regularly dealt with matters out of hours. She has such a positive and can do attitude that is really refreshing, in what can be a really stressful time. Nothing has been too much trouble for Lauren and we highly recommend her as your Agent.
Arranged to see a property on a saturday. Nobody turned up at the time arranged and no phone was answered.
Stood outside for 20mins with a 10month old and a 2year old.
Word of advise - call them the day to confirm, as they clearly need to be micro managed to do their work correctly.
Rang re 2 properties advertised on website advised one under offer and one withdrawn, advised budget and was told..... wouldnt get anything for that, yet properties advertised at less...... very arrogant and unhelpful call advisor