Have always found Jo a pleasure to deal with (no matter how tough we have been as a client). Wouldn't hesitate to recommend them.
Absolutely awful agents! Discrimination at its finest! If you aren't up to their standards it isn't going to happen if your a young mum with young child good like finding anything with them! Or if your of a different race! Anything! Not impressed! Signed papers and things to be told no you have a young daughter the land lord has changed their mind my partners grandad had to fight for his deposit back! Absolute shambles!
Would definitely recommend the services of Marc Allen. Very helpful, always responsive and extremely professional. Thank you Marc
Rented a property from them and they are very helpful. Have always been able to speak to someone even when calling as late as 7.30PM.
Partner was made redundant and they did everything they could to assist in getting the contract ended early and someone else to take over the property.
Would recommend to anyone looking to rent / buy.
We had an absolutely stellar experience of buying a property through Knight Frank, thanks to Victoria Anderson-Stewart. I understand the property had previously struggled to sell through another agency and KF took on the challenge as they genuinely felt they could help, which clearly paid off! Victoria went over and above at every stage, not only for the seller but also for us as buyers. We always knew where we stood, as Victoria kept regular communication and was always very clear. The individual we bought from found the process tough, as they had no local family and little personal support. Victoria showed great empathy and dedication at all times, helping the seller with many things that would typically be deemed 'outside of an agent's remit'. This helped everything to run smoothly, through all stages of the purchase and negotiation. We were delighted with the service we received from Knight Frank right through to the day when we moved in, when we were presented with a lovely gift bag by Victoria. Thank you, we are over the moon with our dream home! Highly recommend these guys.
I wanted to write to thank you for all the help you and your colleagues in the Hungerford office provided me during the sale of Aldbrook which went surprisingly quickly. I initially asked you due to your profile and the proximity of your office in Hungerford. The speed of your response and the enthusiasm that you showed during the first inspection were impressive. More importantly the advice that you gave me was totally adhered to and ultimately you delivered what you said you would in terms of service and results. Along the way I found your continuous feedback and updated negotiations both helpful and reassuring... Would you now please find us another house for our new lives!
I had never bought a house before so I asked to be carried through the whole process.
They we're fantastic. Especially Beth who dealt with me and answered all my questions no matter how stupid they were. She was informative and extremely positive which is needed during a process like this.
Went to Jones Robinson to let a place. Got a date booked and the day before was told I could not move in anymore. They had delayed the documents so they could not be legally responsible. Had to move quick so i stayed with them. Moved into another place within 7 days.
Once moved in they failed to get back to me multiple times with queries and request. I'm still waiting on ALL my questions...
Would not recommend. The Property management team also don't care and are rude.
After unsuccessfully listing my property with another agent, Chancellors were able to find a purchaser very quickly. I dealt with Luke Dixon in particular, who was great. He always very friendly, whilst maintaining professionalism. In hindsight, I should have gone with them in the first place. Thank you very much.
Luke Dixon and his team completed sale of our shared ownership flat within three months of it going on to the market. We used their solicitors too. Very pleased.