Have always found Jo a pleasure to deal with (no matter how tough we have been as a client). Wouldn't hesitate to recommend them.
Absolutely awful agents! Discrimination at its finest! If you aren't up to their standards it isn't going to happen if your a young mum with young child good like finding anything with them! Or if your of a different race! Anything! Not impressed! Signed papers and things to be told no you have a young daughter the land lord has changed their mind my partners grandad had to fight for his deposit back! Absolute shambles!
Would definitely recommend the services of Marc Allen. Very helpful, always responsive and extremely professional. Thank you Marc
Rented a property from them and they are very helpful. Have always been able to speak to someone even when calling as late as 7.30PM.
Partner was made redundant and they did everything they could to assist in getting the contract ended early and someone else to take over the property.
Would recommend to anyone looking to rent / buy.
From the first meeting with Victoria right through the process of particulars and viewings it was all handled extremely professionally. All the team were always very helpful and responsive - thank you for a job well done
I wanted to write to thank you for all the help you and your colleagues in the Hungerford office provided me during the sale of Aldbrook which went surprisingly quickly. I initially asked you due to your profile and the proximity of your office in Hungerford. The speed of your response and the enthusiasm that you showed during the first inspection were impressive. More importantly the advice that you gave me was totally adhered to and ultimately you delivered what you said you would in terms of service and results. Along the way I found your continuous feedback and updated negotiations both helpful and reassuring... Would you now please find us another house for our new lives!
Just a special mention to Joe from Jones Robinson, I’m aware he’s moving offices but has still offered to help me with anything I need. He has outstanding customer service and is a definite asset to this company. Helping me with anything I’ve needed at any point of the day and dealing with all my stupid questions as a first time buyer. I feel as if their aren’t many estate agents around that show a genuine interest in my personal house search but he has gone above and beyond! Thanks again Joe, your kind and friendly customer service doesn’t go unrecognised.
Went to Jones Robinson to let a place. Got a date booked and the day before was told I could not move in anymore. They had delayed the documents so they could not be legally responsible. Had to move quick so i stayed with them. Moved into another place within 7 days.
Once moved in they failed to get back to me multiple times with queries and request. I'm still waiting on ALL my questions...
Would not recommend. The Property management team also don't care and are rude.
Buying my new home was made easier thanks to the professionalism and expertise of the team at Winkworth in Newbury. I would be happy to recommend them :)
Winkworth's managed the purchase of our new property and were absolutely brilliant not only in the sale but also all the conveyancing. They kept the whole chain going, were proactive, professional and ethical in their negotiations. If we ever sell our new home, we'd choose Winkworth's in the wink of an eye!
The service I’ve had as a landlord has been exemplary from everyone I’ve dealt with, with special mention for Rosemary who makes you feel your concerns are all she bothers about. I live too far away to deal with it myself and she has managed the refurbishment and the fitting of a new kitchen at such speed that I’ve only been without a tenant for a couple of months.
Awful.. was given unclean house, fire unsafe sofas and lots and lots of landlord's clutters… totally disappointed as a tenant… Stay well clear from this dishonest company…