Great service from this estate agent. They managed to sell my house in Ilminster for a good price, even though it was a very difficult property to sell. They helped sort out all the maintenance problems that came up for no extra charge. Highly recommend.
They turned up to a viewing without keys, later once we had decided to put in an offer by looking at photographs, they did not provide a clear picture and we lost out on a property by being badly informed by them.
Avoid at all costs. They did nothing but play silly games to try and push the price up of the property we were trying to buy. Unprofessional, unhelpful and obstructive. Would never deal with them again.
A Google User
Worst mistake of my life renting from them , when problems happen and things go wrong they won't even email or phone you back . All they care about is your hard earned money and nothing else . Customer service is something they haven't heard of before.
I've worked with Mathew and his team for more than two years and they are always a pleasure to deal with. They have a very professional, but friendly customer focused approach to everything they do and I wasn't surprised at their awards success last year. Very nice people, very good agency.
Disappointing service from an estate agents that prides itself on its "exceptional level of service". Waited 5 days to arrange a viewing (NOT available 24/7 as they claim!), rang up twice and was promised a call back but never received one. When I rang the third time, I was told that I had been misinformed about the property and had to give my details (budget, rooms etc.) for the third time. When I become frustrated, the lady appeared to laugh? Very disappointed.