Absolutely brilliant. If you want an honest hardworking agent you can't get better than these guys. Special thanks to Julie, she is so professional, thorough and goes the extra mile. Can't recommend them highly enough! 5* all the way.
Humberts have been fantastic! We were first time buyers, so they were the chosen estate agent of the sellers but we couldn't have asked for better. Would highly recommend them!
We've had to move a number of times over the years and without doubt the service provided by Mark and his colleagues was streets ahead of the other agents we've used. The key to their operation is not just the fee basis but the high level of communication - they kept us in the loop constantly throughout our sale and did everything possible to get to completion. No glossy brochures, no high pressure selling, just good old fashioned personal service!
I have just completed through Mayfair on a lovely apartment in Somerset - the agents although representing the interests of the seller worked diligently for me through the process and made it happen - Jo particularly was there for me all the way through, even arranging for old furniture left behind to be removed. I would recommend them highly and definitely use them again - thank you.
They turned up to a viewing without keys, later once we had decided to put in an offer by looking at photographs, they did not provide a clear picture and we lost out on a property by being badly informed by them.
I just wanted to acknowledge the fantastic service I received from the letting department of the Ilminster office. They looked after my property in South Petherton for several years and I couldn’t fault them. They quickly gained my complete trust and were simply outstanding in managing the property and dealing with any issues promptly and efficiently as they arose. I was living away from the area at the time and it was extremely reassuring to know the house was in safe hands. I would not hesitate to recommend them to anyone considering letting their property in the local area.
Worst mistake of my life renting from them , when problems happen and things go wrong they won't even email or phone you back . All they care about is your hard earned money and nothing else . Customer service is something they haven't heard of before.
I have just purchased a property through Simmons and Sampson, Ilminster. What should have been a simple transaction turned out to be quite complex and Tim, Georgie and Melissa really rose to the challenges. Without their conscientious coordination of all interested parties I'm pretty sure that my purchase would have been delayed for months and months. Goodness me! They worked hard on this sale. My purchasing journey was sustained, eased, and accelerated by this hugely professional team. I know the sellers are also very happy with the service they received. This is the first estate agency team I have recommended without any reservation.
Georgie and Co were great - they were very friendly and really went the extra mile to help me during a quite complicated sale process. Always easy to get hold of and speak to - I was very impressed.