My husband, Colin and myself have worked with Ashtons over many years and only have positive things to say about them. We have bought, let and sold a number of buy to let properties, all through Ashtons. We have worked with a number of their staff, all of whom have been very good, and with Chris Haws in Lettings who has been great. He has been trust worthy and a very professional adviser over many years. Our partnership has been very successful and we certainly wouldn't go anywhere else when it comes to property.
Hazel and Colin Mackrill
Vague, Expensive, and intrusive.
Check-out costs - you pay for the privilege of leaving the property; and the cost - who knows until you don't get back some of your deposit ! Renewal costs - you pay for someone to send you a web link to an automated document signing tool.
Expect to pay ....and pay you will.
New tenant viewings of the property are extremely intrusive and persistent. If you like confirming bookings, and then have secret extra ones added in without you knowing - these are the letting agents for you. We had 3 extra ones in and around the confirmed booking - how lovely.
If you want a straight forward, professional, and respectful letting agent - I suggest you save your money and buy a house instead.
*N.B our landlord was OK - the agent wasn't !
We recently sold our house using Country properties Knebworth, and would highly recommend Tony and his team. We also originally purchased our house with them and we had no hesitation in selecting them again for the resale. They are a well organised branch and always quick to respond. Whilst they are professional in their approach, they are also friendly too, understanding the stress and pressures behind a house sale/purchase. In our case, they provided us with invaluable assistance and advice during a difficult period of the sale, speaking to various levels of the chain and solicitors. Therefore, I am more than happy to recommend their services.
We used Country Properties, Knebworth to buy our property 6 years ago and on deciding to sell had no hesitation returning to them. Tony and his team have a very calm and professional approach during what is a very stressful time, they kept us up to date on everything and always replied to any queries we had very quickly. Thank you all again. Cathy and Joe.
The Old Estate Office, Pondcroft Road, Knebworth, Hertfordshire
My family and I were very impressed with how Gino and his team handled the sale of our late fathers property. I would highly recommend them to anyone wishing to sell in the Knebworth area. All the best.
Had a very unpleasant buying experience with ABC. The agent Gino called me every day, hassling me for updates despite telling him to contact my solicitors instead as they would have the latest news before I did. He uses very old fashion estate agent techniques. He kept pushing for an unrealistic completion date. But once completed and exchanged, the vendors were still staying at the property for another two weeks because they needed time to pack. Very unorganised and selfish. If buying through this agent, I would suggest to prepare yourself for the hassle they will create.