Sorry it's taken so long to leave a review but wanted to give credit where it was due.
Sold my house with these guys (Great Ashby branch) in the summer of 2017. Had been on with another agent for 6 weeks with little to no interest. Should have gone with GM straight away really because within a few days they had enough viewings lined up to generate an acceptable offer. However, as can be the case, the buyer withdrew out of the estate agents control.
Within a week though, they had secured another buyer, who was in a great position having been financially qualified & I was under offer again. The whole process took just over a couple months & it was pretty much plain sailing (I was no chain & so was my buyer). There were some contact issues but these were resolved.
The advice was honest (yeah, from an estate agent too) & their valuation was spot on given market conditions & I achieved pretty much the asking price due to this.
It's no coincidence from my experience that you see more of their sold boards than anyone else's & if you are open to taking the advice on hand, then you won't go far wrong. Of course, there can be bad experiences, but often what happens in house chains, and with buyers or sellers delaying/pulling out, these issues are out of the estate agents control, but they are an easy target for criticism (think how much you pay for a solicitor & how often you can't speak to them directly).
My recommendation is: always get 3 valuations on your home, but make sure you choose Geoffrey Matthews to do one of them.
Top service! Have used other letting agents in the past but changed over . Efficient system notifying when viewings booked by text and then prompt follow ups. Assertive when spotted something at our property so we could get it sorted. Polite and went out of their way to ensure great customer service! Let in under 7 days.
Ashley and Harry THANK YOU! 100% use Taylor's Lettings again and again.
Our Dealings with Taylors Lettings of Stevenage have been very good , we decided to put our property up for rental in March of this year, we looked around at the local rental market & the company's that dealt with that side of the business , we came across Taylors after they were recommended to us by a family member, and to be honest they have ticked all the boxes , we were initially nervous about renting our property out ,but Ashley Lane & Harry King have been brilliant, they answered all our questions & queries about the rental market , they advised us on numerous issues , and to their credit it has all gone smoothly, they basically sort everything out for you , from what you can get for your property , to vetting potential tenants , to collecting your rent , looking after & checking on your property & making sure the Tenant is as well . To this end , myself & my wife would highly recommend Taylors of Stevenage & especially Ashley & Harry to take care of the worries that go with the rental market.
It took lots of heartache before we finally moved but Shannen was there through it all to support me through the rollercoaster and I truly believe it was her dedication that managed to secure the house that had so much potential for our family.
Having dealt with many agents I can say wholeheartedly that Shannen is an absolute credit to her industry. We’ve been in our house six months now and it’s been a joy to make it ours. Thanks Shannen, you are a star!
Manager is extremely rude! Wouldn't buy or sell through this company if it was free!
I had a wonderful experience with Country Properties (now Hunters). They were always available for any query that I had and their responses were very prompt. The personal touch in their interaction made the process for me way smoother. I would definitely recommend them for any letting and sales requirements.
A special thanks to Caroline Meresi for being so kind and professional at the same time :)
Abdul Mannan Baru
Totally disagree with the review complaining bout Country Properties . I would like to put the record straight for them .
I agree everyone has their views and stories but I disagree with avoiding them like the plague .
We have rented in the old town with them had plumber and heating problems that they have sorted out straight away .
Personally I would recommend them totally as a 5 star letting agent .
We recently sold our parents home through Own Home. They made the process very easy and comfortable, no matter how many times we called. Steve and his team were always very professional, understanding and very friendly. We will definitely use them again and highly recommend them.
Use this agent at your peril!
They will undervalue your house then snap it up themselves for much less than it's worth!
Make sure you get at least 3 different agents to value your house.