I have rented property from this company on two separate occasions over the last twenty years.
Both times they were pleasant and competent landlords and the staff friendly and charming. Unlike another local estate agent that I have dealt with (Daniel & Hulme) any problems that arose with the property where swiftly and efficiently dealt with.
I would wholeheartedly recommend them to anyone seeking to rent, buy or sell a property in Leek.
Booked three viewings with this agency over the phone and they emailed me to confirm the times. I travelled over 100 miles on the day of viewings to Leek only to receive a text message saying the viewings were cancelled upon arriving there. I called them and was told there was nobody available to do the viewings. I explained again the great distance I had travelled and that the viewings had been confirmed a few days earlier. Avoid this agency, total waste of time. I have a "foreign" sounding name, I believe the viewings may have been cancelled for that reason unfortunately. AVOID!
After paying £150 for an "application" myself and friend got rejected based on our working contracts.
Looking for a 2 bedroom property, the agents then called up and told us we could reapply for a 1 bedroom so clearly not listening to what we are after. They told my friend 1 thing on the phone and me something different.
This letting agent are rude, unhelpful, robbing and have no desire to help people into a new property
My partner and I rented a property through these scoundrels a few years ago.
There is not enough space here to relate the full story or list all of the problems and aggravation that we encountered. But in short we found them to be rude, unprofessional, and dishonest. I would never consider leasing or purchasing anything from them again. I would strongly advise anyone thinking of dealing with this rogue company to stay well clear.
When I first contacted Chris & Dan I had never sold a house before ,so did not know what to do ,I was put at ease straight away .Everything was done for me even down to showing potential buyers around the property whilst I was in hospital .The house sold in 2 weeks for a price in excess of what we thought we would get and I would strongly recommend Chris & Dan to anybody selling a property.We would definitely use them again.
Chris Walthall came to value my 85yr old mothers bungalow, he spent well over an hour reassuring her he would do everything to get her a sale. Within three days we had three offers. Chris is not any estate agent, he is the BEST in fact after meeting him you feel like you have known him for ages. The wonderful thing about the service he gives, is that you can leave everything to him and you know he is dealing with it.
Cavendish House Littlewood Court,West 26 Industrial Estate,Cleckheaton
Thank you Ewemove, really outstanding experience! Could not have asked for better customer service! From the initial online chat at 11pm through to sold! Thank you!
One Custom Group
Emailed to arrange a viewing, no response. Called for a viewing on a Wednesday, their response "how about Friday?".... "How about Thursday?"....."Okay Wednesday, is 12 okay?". 12 o'clock on Wednesday no one arrives to show us around, at ten past we call them, we are told someone is on their way and would be ten minuets, as they had been held up at a previous appointment. Ten minuets later we get a phone call that they are on their way now. When he arrives, he was pleasant and apologised saying "Sorry you weren't on the system, I don't know who booked you in, you must have slipped through the net".
Therefor a one star rating for lack of honesty and organisation. Glad I didn't fall for their sales pitch to sell my house with them