All the team at Urban and Rural in Leighton Buzzard were professional, pleasant and friendly from start to finish!
They were contactable very easily and transparent with fees and processes.
The team took fantastic pictures and made a brochure very quickly- our house was on the market within hours! And we got an offer in approx a month!
Although our circumstances changed and we were unable to go ahead with the sale the team were more than pleasant and able to give us advice about next steps and contacted our buyer in a professional manner. They were more than understanding and we would definitely recommend them to anyone in the area!
I have told many people that I couldn’t fault them and that’s true!
They provided statistics and figures of viewings online and sales trends and they rang prospective buyers to arrange viewings or speak to them about our house, they were active estate agents who have worked very hard.
Many thanks for making a stressful time extremely easy and many thanks for being a reassuring and professional team!
I sold my property through these, but they made it very clear they were working for my buyer, not me, despite me paying a fortune to them. Poor communication.
I have sold and purchased property via BJB Commercial over the past couple of years and found them to be professional and pro active. As a seasoned investor it is natural that I deal with agents regularly and can confidently say the commercial division of BJB is one of the best in the region.
This review is mainly to Newcastle under Lyme BJB, but now dealing with the festival park branch, communications are appalling.
After having my rent taken as a standing order when advising I would call up to pay monthly as I couldn't set up a standing order in time for it to be taken without getting bank charges, I then had my rent taken as a standing order...
Absolutely unacceptable, and throughout my dealings all responses have taken longer than it would take a tortoise to walk a marathon backwards... really poor service, and after prompting staff several times regarding the 2 faulty smoke alarms that it is landlords responsibility to ensure there is 1 on both levels of house, they still haven't done anything in 3 months, the 2 at the moment ar fitted to the ceiling and do not work, they cannot be removed either as even staff from BJB have tried to do this and failed.
Really poor service and still waiting for responses for my 2 issues that BJB have known about for 2 months and 3 months respectively...
Excellent service from Joe, Addison Mead, Leek. I purchased a house they were selling. Joe was professional, helpful and worked with myself, the sellers, both sets of solicitors and my estate agent. Joe was quick to respond to any queries resulting in exchange of contracts within just a few weeks of starting the legal process.
We approached Addison Mead (who were not local to our area) to market our home, after a well known local Estate Agent had failed to show any real enthusiasm in terms of marketing and sales support. We can only say how fortunate we were to have appointed Addison Mead to market our property. Our faith in this company and their professionalism has reaped many benefits, ultimately resulting in the sale of our property and imminent move to our new home.
From the outset Adam and Corrie have provided a professional, consistent and caring level of service, individually tailored to our needs. Adam took great care in advising us about the marketing process, including the high quality professional photography service, which highlighted our property to it’s full potential. Since then, Adam has continued to provide us with advice where necessary, which we have greatly appreciated.
Corrie has managed our case throughout the marketing process. Her calm professionalism and warm personality has been consistent throughout. Corrie has promptly communicated feedback to us without delay and went over and above, in our view, in advising us, with regards to the purchase of our new property. Corrie has liaised regularly with our Legal Advisor, so that we were kept up to date at every stage of the conveyancing process. We cannot thank Corrie enough for the unstinting support she has given us; and we would have no hesitation in recommending Addison Mead to anyone wishing to market their property in the future.